Progess with my disconnection problem

So I was having problems with my Infinity dropping every 10 mins to several hours, only for a mere 20 seconds. After several calls to BT, they claimed I had a line fault, and eventually asked me to test my connection by using the test socket. Success! The connection was up for a whopping 1 day and 8 hours using the test socket! They told me they were going to phone me earlier today to see if there was any progress, but the guy who phoned didn't really seem to know anything about my problem, and simply told me a line fault had been fixed and to plug it back in to the main socket. This confused me, because I thought the fact that the test socket worked indicated some kind of problem with my main socket or the extension wires, not a line fault. I then tried to use the main socket earlier, but every webpage I tried to access took me to some 'BT Wholesale' page with some listed reasons why I got there. Any help trying to finally solve this conundrum? 

Hi cleric42,
If you're still having issues please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we'll be happy to help. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
    =============== == ============ ===== ==== ======== ======== ==
    0/3/0           --  fxo-ls      up    up   idle     off-hook y
    0/3/1           --  fxo-ls      up    dorm idle     on-hook  y
    50/0/1          1      efxs     up    up   on-hook  idle     y
    50/0/1          2      efxs     up    up   on-hook  idle     y
    PWR FAILOVER PORT        PSTN FAILOVER PORT
    =================        ==================
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    Madaba_Maint#
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    Madaba_Maint#sh voice po su
                                               IN       OUT
    PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
    =============== == ============ ===== ==== ======== ======== ==
    0/3/0           --  fxo-ls      up    dorm idle     on-hook  y
    0/3/1           --  fxo-ls      up    dorm idle     on-hook  y
    50/0/1          1      efxs     up    up   on-hook  idle     y
    50/0/1          2      efxs     up    up   on-hook  idle     y
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    Jan 25 11:49:42.267: [0/3/0] htsp_dsm_feature_notify_cb  returns 2 id=DSM_FEATURE_SM_CALLERID_RX
    Jan 25 11:49:42.267: htsp_process_event: [0/3/0, FXOLS_ONHOOK, E_HTSP_CALLERID_RX_DONE]
    Jan 25 11:49:42.267: [0/3/0] htsp_stop_caller_id_rx. message length 11
    Jan 25 11:49:42.271: [0/3/0] htsp_dsm_close_done
    Jan 25 11:49:43.999: htsp_process_event: [0/3/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
    Jan 25 11:49:43.999: htsp_timer - 125 msec
    Jan 25 11:49:44.127: htsp_process_event: [0/3/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
    Jan 25 11:49:44.127: htsp_timer - 10000 msec
    Jan 25 11:49:45.279: htsp_process_event: [0/3/0, FXOLS_RINGING, E_DSP_SIG_0100]
    Jan 25 11:49:45.279: fxols_ringing_not
    Jan 25 11:49:45.279: htsp_timer_stop
    Jan 25 11:49:45.279: htsp_timer_stop3 htsp_setup_ind
    Jan 25 11:49:45.279: [0/3/0] get_fxo_caller_id:Caller ID received. Message type=129 length=11 checksum=00
    Jan 25 11:49:45.279: [0/3/0] Caller ID String 44 30 36 35 36 37 39 31 34 31
    Jan 25 11:49:45.279: [0/3/0] get_fxo_caller_id calling num=065679141 calling name= calling time=01/25 13:49
    Jan 25 11:49:45.283: htsp_process_event: [0/3/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
    Jan 25 11:49:45.283: fxols_wait_setup_ack:
    Jan 25 11:49:45.287: [0/3/0] set signal state = 0xC timestamp = 0fxols_check_auto_call
    Jan 25 11:49:45.291: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_proc
    Jan 25 11:49:45.291: htsp_timer - 120000 msechtsp_alert_notify
    Jan 25 11:49:45.379: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alerthtsp_call_service_msghtsp_call_service_msg not EFXS (2)
    Jan 25 11:49:45.495: htsp_call_bridged invokedhtsp_call_service_msghtsp_call_service_msg not EFXS (2)
    Jan 25 11:49:45.503: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
    Jan 25 11:49:45.503: htsp_timer_stop
    Jan 25 11:49:45.507: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
    Jan 25 11:49:45.559: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_DSP_SIG_0110]fxols_rvs_battery
    Jan 25 11:49:45.559: htsp_timer_stop2
    sh voice po su
                                               IN       OUT
    PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
    =============== == ============ ===== ==== ======== ======== ==
    0/3/0           --  fxo-ls      up    up   idle     off-hook y
    0/3/1           --  fxo-ls      up    dorm idle     on-hook  y
    50/0/1          1      efxs     up    up   on-hook  idle     y
    50/0/1          2      efxs     up    up   on-hook  idle     y
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