Prompting "Are you sure you want to shutdown your computer now?" and konks if idle...

I own a MBP 13" which is 7 months old. I have been having a serious problem for the past four days.
1. Sometimes it konks out during the startup apple logo screen.
2. When logged in it keeps prompting " Are you sure you want to shutdown your system now?" with options "Shutdown, sleep and cancel". Everytime I cancel it reappears when left idle for 5 secs and have to cancel it otherwise it shuts down the system.
I have been talking to the apple support team for the past four days for technical support related to software issues.
I have tried every routine advised including software update and finally reinstalling the OS. It keeps recurring. The support team says it might be a Hardware issue and has asked me to take it to a service center.
I have also run the Apple Harware Test which came out "No problems found!".
I also tried googling the problem online only to find one such thread but sadly without a solution.
http://sonsofsamhorn.net/topic/58629-are-you-sure-you-want-to-shut-down-your-com puter-now-randomly-appearing/
I am leaving to the service center now. Please help!!

Are you running on AC or battery power? Open System Profiler, click on the Power item in the sidebar list. What sort of battery health is indicated? When the AC adaptor is connected does the battery charge, and does it charge fully?
Does this problem occur if you boot into Safe Mode?
Create a new user account then log into the new account. Does the problem occur in the new account?

Similar Messages

  • Are you sure you want to shutdown your computer? .. no, No, NO!!!

    I've been getting a message asking If I want to shut the computer down. It started yesterday infrequently but has become constant to where if I touch any key it will shut down. I use wireless but have the same problem wired. I checked the power button, it seems to be fine. I ran Utilities, unplugged the mac, ran it again and still have the problem. The powe/sleep control on the monitor has been disabled so I've ruled that out.
    Any ideas?
    Thanks!!!!!!
    G5 2x2.5   Mac OS X (10.4.8)   23" cini, bluetooth

    Thank you for your responce.
    I should have also included that I had already disabled the sleep and wake settings. Before it goes to sleep at night it asks if I want to abort. It does not give that option with this problem.
    It does not power off, just asks if I want to with the option buttons of Restart, Sleep, Cancel, Shut Down (highlighted) like if I had selected shut down from the menu. If I hit return or a character key with the wired or wireless it goes into a shut down cycle.
    I unplugged everything except for the monitor, key board and mouse (all apple) as suggested. Still no luck.
    Oh no, stuck on a PC today

  • Can anyone please tell me why the "Do you want to restart your computer now" window keeps popping up every two minutes? Please help! Its driving me nuts?

    Hi all.
    I need some help. I have recently installed a new Hard Drive in my Macbook and have re-installed Snow Leopard. Since doing so there have been a few things that haven't been quite the same.
    1) Certain buttons decided they didnt want to work anymore. These being the Space Bar, the Tab key, all four arrow keys, Caps lock, Volume up, Eject, and a few others.
    After putting up with this for a couple of weeks and looking at numerous forums, they all of a sudden came back to life (Hence why I'm actually able to type this message) THEN, they packed up again. Then started again, then packed again, and so on. They seem to have a mind of their own.
    Please... does anyone know whats going on? Is it a hardware prob? Is it something to do with the way Ive installed the Hard Drive? Have I forgotten to do something?
    2) Ever since my buttons initially came back to life, the "Do you want to restart you computer?" window keeps popping up every couple of minutes.
    It's the window that says "Restart, Sleep, Cancel, Shut Down"
    It's driving me insane and I can't help but think that the two probs are related.
    If anyone out there has any ideas at all, they would be most welcome.
    Many thanks in advance
    MadDogSnaps

    Have you tried reinstalling the original drive? Same symptoms with it?

  • "You need to restart your computer" over and over

    So I just got a Powerbook G4 1.5GHz, and when I ran software updates, it installed a whole lot of things (like new iTunes, Mac OS X 10.4.4 I think). Now, when I start up my computer, it says, "You must restart your computer." So I do. Now, after 30+ restarts, I'm freakin' out... I feel like Sisyphus... any help would be greatly appreciated.
    Powerbook G4 15" 1.5GHz   Mac OS X (10.4)   Brand new, factory except for software updates

    OK, this is a kernel panic. It simply means that, at the point the message is appearing, the computers core (kernel) is receiving instructions it can't understand.
    I would suggest that you first start up the computer while holding command-S. When the text stops scrolling, enter this command:
    fsck -yf
    Repeat it until the command's final message indicates a lack of problems.
    Then type "reboot", and see what happens.
    EDIT: I see that Allan has posted a link to The X Lab. This is a great resource, but I'm leaving my post as a quick start.

  • Message "are you sure you want to shut down your computer now"

    I am in OS 10.8.5 on a Mac Pro. I get repeated message  upon start-up "are you sure you want to shut down your computer now?" Restarting does not stop the message. Nor does canceling it. It keeps occuring, blocking my ability to do applications. Because it comes to the front all the time, and the "shutdown" button is lit, if I inadvertently hit a return key while typing something else, the computer shuts down. I have a western digital backup disk-dismounting that has no effect. I have also run the disk utility permissions repair a few times to no avail.
    Thanks for any advice.
    Nov 26, 2013

    This might happen if your power button is malfunctioning.  Remember a slight tap of the power button will bring up that screen.  Bring it in for service if it is readily reproducible.

  • I see a small window displaying "Are you sure you want to shut down your computer now". How do I stop appearing this window

    I see a small window displaying "Are you sure you want to shut down your computer now". How do I stop appearing this window

    Is this after you've chosen to Shutdown from the Menu, or just on it's own?
    You can press the esc key to cancel, or Enter key to shutdown.
    Check your System Preferences>Energy Saver>Schedule & see if it's set to shutdown at a certain time.

  • When I attempt to Extend a PDF document via my LiveCycle server I get the error"Application Alert" The file could not be saved. Are you sure you want to lose your results?

    When I attempt to Extend a PDF document via my LiveCycle server I get the error"Application Alert" The file could not be saved. Are you sure you want to lose your results?
    I can login fine via this address.
    http://[Server Address]:[Port Number]/ReaderExtensions
    And I can apply the extension successfully, but when I attempt to download I receive the error above.
    Application Alert" The file could not be saved. Are you sure you want to lose your results?

    Please check the supported version of flash player on your client machine for LiveCycle : http://bit.ly/1wGD9t4
    Upgrade or downgrade it accordingly.
    Thanks,
    Wasil

  • "Are you sure you want to shut down your computer now?" message on start up

    This morning on startup I received the popup message "Are you sure you want to shut down your computer now?". Canceling has no effect. The message just reappears on restart. I've verified the disk; it's fine. I've repaired permissions and I get this message: "Warning: SUID file System/Library/Core has been modified and will not be repaired. Any ideas as to what is going on?

    Can you perhaps look in the console (/utilities/console) and watch for what's written around the time of the dialog?
    Perhaps an indication is there.

  • When i remove power adaptop it says ''are you sure you want to shut down your computer now?'' what should i do????

    when i remove power adaptop it says ''are you sure you want to shut down your computer now?'' what should i do????

    It sounds like you need a new battery. Does it show any charge left when you unplug AC?
    If it does, try this:
    http://support.apple.com/kb/ht3964

  • Disable the prompt "Do you want to save the chnages you have made?"

    Hi,
    I have a forms application with some text fields on it.
    After the data is displyed on the text fields from the
    database, one of the text fields gets highlighted
    automatically, even though I have not selected it
    manually.
    When I close the forms window, I get the
    message prompt "Do you want to save the changes
    you just made?",though nothing was changed in the
    text fields.
    Can anyone help me get rid of these implicit forms messages?.
    Thanks
    sharath

    Hi
    After the data is displyed on the text fields from the database
    Are you displaying data through querying the base table through execute_query (or similar built-ins) or are you populating the block programatically?
    In case you are querying the record, then form should not display save confirmation dialog box.
    If you are populating the data block programatically and if the block is a database block then try including this as the last statement of your populating logic: -
    set_record_property(:system.cursor_record,<block_name>,status,query_status);
    Regds
    Sumit

  • HT2736 How do you remove any remaining gift certificate credit from your itunes account as one is prompted to do this if you want to change your country or region?

    How do you remove any remaining gift certificate credit from your itunes account as one is prompted to do this if you want to change your country or region?

    Please supply answers that do not refer me to contacting support.

  • You are signed in with a different Apple ID than previously used with Podcasts. Do you want to sync these podcast subscriptions and stations with "******"?

    Why am I getting this error message every time I open iTunes? I'm giving the option of Sync or don't Sync and click sync and there are no problems. But why does it open with: You are signed in with a different Apple ID than previously used with Podcasts. Do you want to sync these podcast subscriptions and stations with “*****”?
    <Edited by Host>

    Please sign out of the iTunes Store by selecting
              Store ▹ Sign Out
    from the iTunes menu bar. Then sign back in.

  • Why do I keep getting this message - it is simply not true. 'You are signed in with a different Apple ID than previously used with Podcasts. Do you want to sync these podcast subscriptions and stations?

    Why do I keep getting this message - it is simply not true. 'You are signed in with a different Apple ID than previously used with Podcasts. Do you want to sync these podcast subscriptions and stations?
    <Email Edited by Host>

    Please sign out of the iTunes Store by selecting
              Store ▹ Sign Out
    from the iTunes menu bar. Then sign back in.

  • I keep getting this error message and the spinning wheel on all websites, any fix? (Webpages are not responding, so loading cannot be stopped. Do you want to force reload this page and all pages in other tabs and windows?)

    I keep getting this error message and the spinning wheel on all websites, any fix? (Webpages are not responding, so loading cannot be stopped. Do you want to force reload this page and all pages in other tabs and windows?)

    Hi, this has worked for a few...
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.7…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    For 10.5/10.6, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    Click OK.

  • So you want to change your primary mail but can't get past the password question?

    Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that.  If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.     

    Hi!I ran into the same problem as a lot of other people seem to have done. I am changing ISP and because of that I have to change my mail address from my 10 year old [e-mail removed for privacy and security] to something else, this time I choose to use an outlook.com address in the hope that I will be able to keep that a bit longer. last week I realized that my skype account had my old expiring address as the primary mail, and that the primary mail was the only mail that skype will use for communication with me - I already had 2 other mail addresses in my skype profile (outlook.com and gmail). The skype account was created last summer using my microsoft account, and the microsoft account is the only means I have for accessing the skype account. So I logged on and opended the profile page, went on to edit the info and marked my outlook mail as the primary, clicked save and got the password question. I entered the password I use for logging on (ie the microsoft account password), but was told that the password was wrong. I tried everything and some more things, I spent 40-50 minutes on a text chat with skype support, only to be told that it can't be done and that the skype account was hard tied to the mail address I had used when creating the account, which I found very strange as I had used my microsoft account. yes, when I created the skype account, the only mail I had connected to the microsoft account was my "[e-mail removed for privacy and security]" mail, but I have since then, without any problems, been able to create an outlook.com address, and have that added, added a gmail account, set the outlook.com as the primary for the microsoft account and remove the "[e-mail removed for privacy and security]" address from the microsoft account. no problem.The problem is actually worse as the mail account will be free for use after april 1, which means that a person claiming that mail address will risk getting extremely confusing mails regarding a skype account they don't have, they will have difficulties creating a skype account of their own, AND they can take over my skype account (as they are the owners of the mail address) and I won't be able to stop them. How is that for security  Fortunately I spent 2 more hours and stumbled on the solution  This is where a normal scam artist would ask you to click on a link to a web apge that would releive you of all your money, but I won't do that. so, what is going on when you want to change the primary email, why isn't your password accepted??? It turns out that when you create a skype account using your microsoft account (and I guess  your facebook account), skype will actually create a "proper" skype user account as well, but they hide it from you, and you won't get a password set for it. It is the password for this "hidden" account you have to enter when you want to change the primary password It turns out that I was also unable to connect my facebook account to my skype account for the very same reason, but here it was more obvious, as I had to enter my skype username and passwor when connecting the accounts, and the microsoft account wasn't accepted there . so what do you need to do? well - those of you who have a smart tv (or some other device) that can't log on to skype using a microsoft account, have already done the work (provided you use that tv/device with skype) you log on to skype and open the account settings page, on the line below "microsoft account   [email protected]  unlink           change microsoft password" you'll see a line saying "TV or Device" or something similar (I have no idea what the english text is) here you have a link you can click on where you will be prompted to enter the password for your "live:username" account. once you have  done that you get instructions saying that for smart TVs etc, you enter "live:username" as the skye user and the newly created password as your password.The good news is that you now have 1) the identity of your skype user ("live:" and your name where the user name is the combined string "live:username" which in my case was "live:myname"); and 2) a password that is valid for your skype account. what I did next was open up the profile page, edit the profile, mark the outlook.com mail address asthe primary, click save and when prompted for the password, I entered the password I set in the previous step, and that's it, I now had a new primary mail (I got the confirmation mai sent to the new mail address right after I updated the info in skype). I also successfully removed my soon defunct mail address from the mail address list in my skype account, and I then connected my facebook account to my skype account (using live:myname ase the username and my shiny new password). So at the moment I have three different methods available to me when logging in to skype:- my microsoft account- my skype user (live:myname)- my facebook account.the ONLY thing to be aware of is that the name of the microsoft account, as presented on the account settings page in skype, still is my old [e-mail removed for privacy and security] mail address NOTE that this is a presentation issue only, someone thought that it was a good idea to save the original name of the microsoft account in the skype database and use that for presentation. It is NOT used when logging on, when you log on it will use the UID of you rmicrosoft account. if it disturbs you, you can always disconnect you rmicrosoft account from your skype account and reconnect it, and you should see the current mail address associated with the microsoft account. (this is safe to do because you have at least one other method to log on ) I hope that skype will amend their FAQ with this info. I did enter into a second chat with skype support, explaining what I díd to resolve the problem they failed to solve. so there it at least 2 people at skype support who know how to resolve the problem. -cheers,Anders 

Maybe you are looking for