Provision of an CRES Profile

Hello,
I would like to provision an CRES Profile with our C350, but everytime I try, I got the following error message:
Unable to provision profile "profilename" for reason: Unable to send HTTP request
Please make sure that you have correctly registered your appliance with the hosted service and try again, or contact customer support for assistance.
Can anyone tell me whats the problem in this case?
Thanks all for help!
Regards,
Samuel

From the command line of the C-350, see if you can reach teh CRES server on port 443.
telnet res.cisco.com 443
If you can successfully connect, it should look like this:
telnet res.cisco.com 443
Trying 216.206.186.156...
Connected to res.cisco.com.
Escape character is '^]'.
If you can't connect, it may your firewall not letting the IronPort appliance connect to that host on port 443.

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Hi,
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I know this is old but I’m trying to clean up old posts. Did you ever solve this? If so it would be good if you could post the solution to assist others. If not, at this stage,
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How do I renew a provisioning profile that has expired on my phone? I use an app for the company I work for and I cannot open it because it says the provisioning profile has expired.

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