PS4 System software v 2.55 is now available

Please help. My friend on psn by the gamer tag of OMG_LoKi has been banned and claims he doesn't know the cause. I play with him but do not violate anything in the game world, meaning we don't mod or hack. He said after this update, when he tries to sign in it says he is either banned or temporarily suspended. This is my best friend and the only one I really talk to, so please help him get his account back online. Also, it states that there is no error code.

Hi guys,
PS4 system software version 2.55 is now available. This is a mandatory update that must be done to connect to the PlayStation Network.
To update the system software via your PS4 system go to Settings > System Software Update > Install.
The update will be available to download via USB from the PlayStation website later today.
If you experience any issues updating the system software please follow the steps to 'perform a new installation of the system software' from the system software page.
Main features in version 2.55 update:
System software stability during use of some features has been improved.
Any questions please ask.
SFZ
 

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    Hi guys,
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    Issue Description
    On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
    Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
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    • Visit Apple Store
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    Comments and additional Observations
    Please note the following;
    • All of the symptoms above appeared after a system software update on October 11, 2013
    • This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
    • The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
    • Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
    • The said update was not interrupted or anything of the sort
    • On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available" 
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    • It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
    • The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
    • The symptoms match what an SMC reset should resolve according to Apple documentation
    • This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
    Summary;
    The system is running OS X 10.8.5
    I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
    I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
    I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

    Issue Description
    On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
    Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
    It was delivered August 8, 2012. It cost me $3,265.16
    I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
    It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
    In the one year since I bought it, I have had only 2 issues;
    • A case of display flickering that resulted after a system software update on August 28, 2013
    (Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
    • A case of battery failure that resulted after a system software update on October 11, 2013
    (Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
    Symptoms after system software update
    • Battery Icon on status bar disabled with a message "No batteries available"
    • Battery not charging
    • LED on the Magsafe power adapter no longer show
    • Keyboard backlights no longer show
    • Notebook fan loud/noisy and permanently at high speed
    • Date and time reset to a date in the past at each restart
    • Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
    • An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
    Recommendations from Apple Support
    • Perform SMC Reset (http://support.apple.com/kb/HT3964)
    (Done - no change in status)
    • Run Disk Utility
    (Done - no errors found)
    • Run Apple Hardware test (http://support.apple.com/kb/HT1509)
    (Done - no errors found, no change in status)
    • Visit Apple Store
    (Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
    • Check System Report/Hardware/Power
    (Done - Health Information/Cycle count:0, Battery installed: No)
    • Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
    (Done - no change in status)
    Comments and additional Observations
    Please note the following;
    • All of the symptoms above appeared after a system software update on October 11, 2013
    • This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
    • The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
    • Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
    • The said update was not interrupted or anything of the sort
    • On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available" 
    I make the following deductions solely based on my observations
    • An apple authorized system software update broke the system
    • The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
    • It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
    • The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
    • The symptoms match what an SMC reset should resolve according to Apple documentation
    • This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
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    The system is running OS X 10.8.5
    I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
    I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
    I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

  • I had to do a complete system restore on my computer and now I am having issues getting all my music back. It's telling me that my account is in use with a different user but I'm the only user on my computer. When I go to sync it, it wants to delete all.

    I had to do a complete system restore on my computer and now I am having issues getting all my music back. It's telling me that my account is in use with a different user but I'm the only user on my computer. When I go to sync it, it wants to delete all my music and ringtones. What should I do? I don't want to loose all my items.

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