PSC 1315 - Error message to check print cartridge

I can't get the printer to work. Troubleshooting has identified a bad port as the problem. How do you fix a bad port? What is a bad port? (The PC is a Dell).

I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message. Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could. Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch.
I was happy to see that now the error message is gone and my printer is printing again....well, at least for now.

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Hi
If the cartridge isn't empty and you've tried the usual troubleshooting (which includes cleaning the contacts on the cartridge and in the printer) then it's probably best to contact Phone Support for a possible replacement.
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I installed a new black cartridge in my HP PSC 1410 All-in-One. It printed a sheet to align the cartridges, but it won't scan, and I can't find HP Utilities or Scan or Toolbox on my MAC.
I tried taking one cartridge out, then the other. That did not help. I also tried turning everything off, no luck. The only thing that happened was the printer printed another aligning sheet.
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Hello apgrams,
Welcome to the HP Forums!
I understand you're receiving a few problems with the PSC 1410. I will do my best to assist you! What is your operating system on your Mac computer? Click here to find out.
Are you still receiving "Check Print Cartridges" error?
Is this alignment sheet missing colors? If not, then please follow these steps:
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2) Remove the power cord from the printer (Do not press the power button)
3) Wait 60 seconds or more, then plug the power cord back in
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Hi ike69,
There are several causes to this issue, please see the following for an explanation and troubleshooting of the possible causes:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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I have an HP1317. I have just replaced the black cartridge so it should work fine but just get 'check print cartridge message'. I've taken both out several times and put back. I've turned off power and re-booted. I've tried everythin I can think of but still message appears. H E L P!

Hello @paulhoward,
Welcome to the HP forums.
I understand that you are having a problem with your PSC 1317 accepting the new ink cartridge.
I would like to help.
The following document should help with your issue.
Check Print Cartridge Light Blinking
You have already completed steps 1-3, so I am posting step 4-5.
Step 4: Clean the problem cartridge contactsIf the light is still blinking, clean the electrical contacts by the procedure below:
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Clean distilled water. Use bottled or filtered water if distilled water is not available.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
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Figure : Clean the print cartridge contacts
Clean the contacts in the print carriage, inside the printer. The illustration below shows the carriage and the contacts.
Wait ten minutes to allow the cartridge to dry, then reinstall the cartridge, plug the printer back in, and close the cartridge access door.
Figure : Print carriage
Figure : Clean the gold-colored contacts in the print carriage
Step 5: Repeat reseating and cleaning steps
If the print cartridge light keeps flashing, repeat steps 3 and 4 above.
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Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies
You can reach technical support at 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Check Print Cartridge

I have an HPpsc 1315 printer. The "Check Print Cartridge" light blinks, though I have went through all of the recommended steps on the help site...Any other suggestions?
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I am not sure which steps on the help site that you have tried, have you looked at this document:
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007OHMSS
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Hello,
Thanks for the post. I've included some information below that should assist with this one. Good Luck!
With this one, check this:
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I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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PSC 1315 - Error message to check print cartridge

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