PSC 1315 - Error message to check print cartridge

I can't get the printer to work.  Troubleshooting has identified a bad port as the problem.  How do you fix a bad port?  What is a bad port?  (The PC is a Dell). 

I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link: 
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message.  Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could.  Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch. 
I was happy to see that now the error message is gone and my printer is printing again....well, at least for now.

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