Public Folders Email Copy

Hello, I am looking for a exchange powershell command or batch/script file that I could run that I could use to copy emails from the public folders to a windows shared folder. I am able to do this manually by going into the public folder and dragging the
email out and into the shared folder, the problem with this is it will be very time consuming to do.  Below would be an example of the paths.  As you will see we will have jobs all the way back to 2007.
Public Folder path
all public folders\jobs\2007\01920-00\c
Shared folder path
"\\ss2\inactive jobs\public folders email\2007\01920-00\c\"
 

Hi,
In Exchange server, there is no related command that can help us to copy emails from public folders to a shared folder. Maybe some scripts can help you achieve this goal, you can ask this question in Script forum, you might get better help there.
http://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?category=scripting
If you only want to archive emails in public folders, you can try to export public folders using Outlook manually.
Best regards,
Belinda Ma
TechNet Community Support

Similar Messages

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    It will categorize the e-mail first (like it has a higher priority) and both the actual e-mail and the copied one will be 'flagged' with the category.
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        Dim objSourceFolder As Outlook.MAPIFolder
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    Outlook Tips
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  • Mail-enabled Public Folders not accepting email from external users after migrating from Exchange 2003

    We are in the process of trying to decommission our Exchange 2003 server, all of the replicas have been moved to the Exchange 2010 SP3 servers. However, each time we dismount the public folder store on the 2003 server (just to see what won't work) nobody
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    Hi,
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  • Why are emails in public folders being marked as read when viewed in the viewing pane when I have disabled this in settings

    I am using office 2010 on a windows 7 PC. In outlook I have changed the settings for the reading pane so that emails are not marked as read unless I actually open them. This is working for emails in my inbox and outbox but not for emails in public
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    Hi,
    I tested in my lab, it worked for public folders. My Outlook version is Outlook 2013.
    Please open Outlook in safe mode to check result.
    If possible, please check if this issue persists from a different client server.
    Best regards,
    Belinda Ma
    TechNet Community Support

  • Migrating email-enabled public folders corrupted

    We migrated our public folders from EX 2010 to 2013 but currently face 2 issues with the import:
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    Hi,
    A. If you use serial migration to migrate public folders, then Mail-enabled public folders that are created after a public folder migration is started won't be mail-enabled in the destination organization. You'll need to manually mail-enable
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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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  • Public Folders Assistant not forwarding and replying to emails

    Hi All,
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    Hi,
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    Best regards,
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Belinda Ma
    TechNet Community Support

  • Public Folders Assistant not forwarding emails

    Hi All, I know this issue has come up plenty of times, but after a week of research I still can't get it fixed.
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    public folder assistant rule to forward all emails to a different
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    Enabled "Allow automatic replies" and "Allow automatic forward" options in the default (and only) domain in Hub Transport > Remote domain and restarted all exchange servers.  I assume however, that is only meant for auto replies
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    Thanks,
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    Hi Belinda, thank you very much for your response.
    Unfortunately we have done all you suggested in your post except turn the public folder logging on, can you please tell me where that is, I couldn't find it.
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    RunspaceId : 4eef53ff-5b0b-445a-b91a-2a0ef61c3da2
    AgeLimit :
    EformsLocaleId :
    EntryId : 000000001A447390AA6611CD9BC800AA002FC45A030017F574DB29
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    HasSubFolders : False
    HiddenFromAddressListsEnabled : False
    IssueWarningQuota :
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    MaxItemSize :
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    PerUserReadStateEnabled : True
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    ReplicationSchedule : {}
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    UseDatabaseQuotaDefaults : True
    UseDatabaseReplicationSchedule : True
    UseDatabaseRetentionDefaults : True
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    MapiIdentity : \test-ed
    OriginatingServer : s0vlexcmb01.universe.local
    IsValid : True
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    The above example is from a test public folder I have created (I have created a few tests now, all have the same problem).
    The Outlook rule I created is exactly the same as the example you gave, and I did get the message saying it would work for all emails.
    I am really banging my head with this one now!
    Ed.

  • Accounts made in o365 can't access legacy public folders - Migrated through 2010/2013 Hybrid can access

    We've added two 2013 hybrid servers to our existing 2010 environment.  Added the CAS role to all 2010 mailbox servers per ( https://technet.microsoft.com/en-us/library/dn249373%28v=exchg.150%29.aspx ) and currently have public folders (located on our
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    Hi,
    Please do the following steps to create an Exchange Online mailbox in your Hybrid environment:
    Method 1: Create a remote mailbox for an existing user.
    If you already have created a user in Active Directory, and the user has already been synced to online with license, we can give that user a mailbox in Exchange Online by using the Exchange Management Shell cmdlet Enable-RemoteMailbox on
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    Method 2: Directly create a new remote mailbox.
    1. Create the remote mailbox in On-premise Exchange server by running:
    $Credentials = Get-Credential
    New-RemoteMailbox -Name "Test2" -Password $Credentials.Password -UserPrincipalName
    [email protected]
    2. Launch dirsync and assign a license to the newly created user with Office 365 account.
    Then Test2 can sign in, using his on premises credentials, and open his online mailbox.
    For more information about the remote mailbox, please refer to:
    http://blogs.technet.com/b/ilvancri/archive/2011/08/24/exchange-online-exchange-on-premises-shared-namespace-how-about-mail-routing.aspx
    Regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Winnie Liang
    TechNet Community Support

  • Exchange 2010 - visibility of items in Public Folders

    Hello all,
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  • 2007 SP3 to 2013 Migration - Public Folders Migration (-2147467259)

    Hi Guys
    I'm currently undertaking an Exchange 2007 SP3 to Exchange 2013 migration, and all has been going swimmingly so far.  We've moved all mailboxes across and are at the final stages and just want to move the public folders across.
    I've been following the instructions in: http://technet.microsoft.com/en-us/library/jj150486(v=exchg.150).aspx this article, and we have gotten up to stage 5 (Start
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    16/01/2014 9:13:15 AM [EX2013] Transient error MapiExceptionUnknownUser has
    occurred. The system will retry (58/60).
    16/01/2014 9:13:50 AM [EX2013] The Microsoft Exchange Mailbox Replication service
    'EX2013.mydomain.local' (15.0.775.35 caps:3F) is examining the request.
    16/01/2014 9:13:50 AM [EX2013] Connected to target mailbox
    'db1f9a09-a4ab-435e-aedf-122095797a10', database 'Shared', Mailbox server
    'EX2013.mydomain.local' Version 15.0 (Build 775.0), proxy server
    'EX2013.mydomain.local' 15.0.775.35 caps:07FFCB07FFFF.
    16/01/2014 9:13:50 AM [EX2013] Connected to source mailbox '', database
    'EX05\Public Folders\Public Folders', Mailbox server 'ex05.mydomain.local' Version
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    16/01/2014 9:13:50 AM [EX2013] Request processing continued, stage LoadingMessages.
    16/01/2014 9:13:50 AM [EX2013] Copying messages is finished. Copying rules and
    security descriptors.
    16/01/2014 9:13:51 AM [EX2013] Transient error MapiExceptionUnknownUser has
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    16/01/2014 9:14:25 AM [EX2013] The Microsoft Exchange Mailbox Replication service
    'EX2013.mydomain.local' (15.0.775.35 caps:3F) is examining the request.
    16/01/2014 9:14:25 AM [EX2013] Connected to target mailbox
    'db1f9a09-a4ab-435e-aedf-122095797a10', database 'Shared', Mailbox server
    'EX2013.mydomain.local' Version 15.0 (Build 775.0), proxy server
    'EX2013.mydomain.local' 15.0.775.35 caps:07FFCB07FFFF.
    16/01/2014 9:14:25 AM [EX2013] Connected to source mailbox '', database
    'EX05\Public Folders\Public Folders', Mailbox server 'ex05.mydomain.local' Version
    8.3 (Build 327.0).
    16/01/2014 9:14:25 AM [EX2013] Request processing continued, stage LoadingMessages.
    16/01/2014 9:14:25 AM [EX2013] Copying messages is finished. Copying rules and
    security descriptors.
    16/01/2014 9:14:25 AM [EX2013] Transient error MapiExceptionUnknownUser has
    occurred. The system will retry (60/60).
    16/01/2014 9:15:00 AM [EX2013] The Microsoft Exchange Mailbox Replication service
    'EX2013.mydomain.local' (15.0.775.35 caps:3F) is examining the request.
    16/01/2014 9:15:00 AM [EX2013] Connected to target mailbox
    'db1f9a09-a4ab-435e-aedf-122095797a10', database 'Shared', Mailbox server
    'EX2013.mydomain.local' Version 15.0 (Build 775.0), proxy server
    'EX2013.mydomain.local' 15.0.775.35 caps:07FFCB07FFFF.
    16/01/2014 9:15:00 AM [EX2013] Connected to source mailbox '', database
    'EX05\Public Folders\Public Folders', Mailbox server 'ex05.mydomain.local' Version
    8.3 (Build 327.0).
    16/01/2014 9:15:00 AM [EX2013] Request processing continued, stage LoadingMessages.
    16/01/2014 9:15:00 AM [EX2013] Copying messages is finished. Copying rules and
    security descriptors.
    16/01/2014 9:15:00 AM [EX2013] The job encountered too many transient failures (60)
    and is quitting.
    16/01/2014 9:15:00 AM [EX2013] Fatal error MapiExceptionUnknownUser has occurred.
    Furthermore, in the event log, I get the following logged as the PF migration errors out:
    Request '' (d0963f2b-9d8e-4470-924a-72749ca32a36) failed.
    Error code: -2147467259
    MapiExceptionUnknownUser: Unable to make connection to the server. (hr=0x80004005, ec=1003)
    Diagnostic context:
        Lid: 49064   dwParam: 0x1
        Lid: 37288   StoreEc: 0x6AB     
        Lid: 49064   dwParam: 0x2
        Lid: 49191   EMSMDBMT.EcDoConnectEx called [length=193]
        Lid: 65063   EMSMDBMT.EcDoConnectEx exception [rpc_status=0x6D9][latency=0]
        Lid: 62184  
        Lid: 16280   dwParam: 0x0 Msg: EEInfo: ComputerName: n/a
        Lid: 8600    dwParam: 0x0 Msg: EEInfo: ProcessID: 4744
        Lid: 12696   dwParam: 0x0 Msg: EEInfo: Generation Time: 0414-01-16T01:15:00.7170000Z
        Lid: 10648   dwParam: 0x0 Msg: EEInfo: Generating component: 2
        Lid: 14744   dwParam: 0x0 Msg: EEInfo: Status: 1753
        Lid: 9624    dwParam: 0x0 Msg: EEInfo: Detection location: 501
        Lid: 13720   dwParam: 0x0 Msg: EEInfo: Flags: 0
        Lid: 11672   dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 4
        Lid: 8856    dwParam: 0x0 Msg: EEInfo: prm[0]: Unicode  string: ncacn_ip_tcp
        Lid: 8856    dwParam: 0x0 Msg: EEInfo: prm[1]: Unicode  string: EX06
        Lid: 12952   dwParam: 0x0 Msg: EEInfo: prm[2]: Long val: 3749909585
        Lid: 12952   dwParam: 0x0 Msg: EEInfo: prm[3]: Long val: 382312662
        Lid: 45169   StoreEc: 0x824     
        Lid: 50544   ClientVersion: 15.0.775.34
        Lid: 52080   StoreEc: 0x824     
        Lid: 44273  
        Lid: 49064   dwParam: 0x1
        Lid: 37288   StoreEc: 0x6AB     
        Lid: 49064   dwParam: 0x2
        Lid: 59431   EMSMDB.EcDoConnectEx called [length=193]
        Lid: 34855   EMSMDB.EcDoConnectEx returned [ec=0x3EB][length=56][latency=15]
        Lid: 59505   StoreEc: 0x3EB     
        Lid: 50544   ClientVersion: 15.0.775.34
        Lid: 52080   StoreEc: 0x3EB     
        Lid: 1494    ---- Remote Context Beg ----
        Lid: 22086  
        Lid: 27206  
        Lid: 17990  
        Lid: 16966   StoreEc: 0x8004010F
        Lid: 32121   StoreEc: 0x3EB     
        Lid: 9486    StoreEc: 0x3EB     
        Lid: 1750    ---- Remote Context End ----
        Lid: 51152  
        Lid: 52465   StoreEc: 0x3EB     
        Lid: 60065  
        Lid: 33777   StoreEc: 0x3EB     
        Lid: 59805  
        Lid: 52487   StoreEc: 0x3EB     
        Lid: 19778  
        Lid: 27970   StoreEc: 0x3EB     
        Lid: 17730  
        Lid: 25922   StoreEc: 0x3EB     
    Context:
    Operation: ISourceMailbox.GetFolder
    Operation: ISourceMailbox.GetFolder
    OperationSide: Source
    Public Folders ()
    EntryIDs: [count:1, [len=46, data=000000001A447390AA6611CD9BC800AA002FC45A0300E76376BFA766CD4CB9725A08AC252BC90000000027220000]]
    Folder: 'Public Root/NON_IPM_SUBTREE/StoreEvents{93ED8190-881A-40D2-B0FD-3615ADEB16CE}', entryId [len=46, data=000000001A447390AA6611CD9BC800AA002FC45A0300E76376BFA766CD4CB9725A08AC252BC90000000027220000], parentId [len=46, data=000000001A447390AA6611CD9BC800AA002FC45A03007943AF354860F8418A0338BB019906EE0000000000020000]
    I've attempted to find some solutions, and searching for the respective error codes has suggested a couple of ideas, such as not being a PF Admin (checked), resource issues on source/destination servers (checked, and restarted for good measure), I saw mention
    of a problem with NETBIOS resolution so added the source server into the host files (checked).
    Any assistance would be greatly appreciated
    Cheers

    Hello,
    Thank you for your post.
    This is a quick note to let you know that we are performing research on this issue.
    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • Migrate only a selection of public folders from 2007 to 2013

    Like the subject says- I've been asked to move a small selection only from 2007 to 2013. Essentially out of 4700 public folders they only want to migrate 170. I've always just moved them all and can't think of a way to do this. I can't just delete
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    I agree with Gary that with the MS default process this is true, however if you are open to 3rd party products Lucid8's DigiScope would allow you to open an Offline Copy of the 2007 PF, Filter out what you don't want to copy and then restore the balance
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  • Mail delivery to Public Folders stops when Public Folder database dismounted from old server. Old server to be decommisioned.

    I have 2 Exchange 2010 SP3 RU6 servers.  All Mailboxes and Public Folders have been moved from the old server to the new one.  If I dismount the Public Folder database from the old server, delivery to mail enabled Public Folders stops.  I
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    automatically updates after some period of time and then messages just start delivering directly to the new location of my Public Folders?

    Hi and thanks for your suggestion, but Get-PublicFolderMoveRequest  is an Exchange 2013 command.  I first ran the MoveAllReplicas script, probably a month ago.  I've also used the RemoveReplicaFromPFRecursive script and
    still it says that Replicase still exist within the Public Folder Database that I woul like to remove from my old server to be decommissioned.  I've read of other people trying to uninstall Exchange from an old server that have encountered this error,
    causing the uninstall to fail.   Get-PublicFolderStatistics -Server "oldserver" | Format-List returns:
    RunspaceId               : 97d4eaaa-68e5-4c5f-ab61-f56de58fc01e
    AdminDisplayName         : Nntp Control Folder
    AssociatedItemCount      : 0
    ContactCount             : 0
    CreationTime             : 6/18/2002 8:42:31 AM
    DeletedItemCount         : 0
    EntryId                  : 000000001A447390AA6611CD9BC800AA002FC45A0300F020D914C926D011A40900C04FD7BD87FFFFFFFF00020000
    ExpiryTime               :
    FolderPath               : Nntp Control Folder
    IsDeletePending          : False
    ItemCount                : 0
    LastAccessTime           : 8/11/2014 9:28:20 PM
    LastModificationTime     : 11/28/2012 5:41:45 AM
    LastUserModificationTime :
    LastUserAccessTime       :
    Name                     : Nntp Control Folder
    OwnerCount               : 0
    TotalAssociatedItemSize  : 0 B (0 bytes)
    TotalDeletedItemSize     : 0 B (0 bytes)
    TotalItemSize            : 0 B (0 bytes)
    ServerName               :
    StorageGroupName         :
    DatabaseName             : Public Folder Database 1
    Identity                 : 000000001A447390AA6611CD9BC800AA002FC45A0300F020D914C926D011A40900C04FD7BD87FFFFFFFF00020000
    MapiIdentity             : 000000001A447390AA6611CD9BC800AA002FC45A0300F020D914C926D011A40900C04FD7BD87FFFFFFFF00020000
    OriginatingServer        : oldserver
    IsValid                  : True
    Here it shows the size and count are 0 (zero), so I should be good to go.  But, I am unable to remove it due to the Replicas Exist error.
    Elsewhere, I found a suggestion to clear the checkmark in the OAB 'Distribution' settings regarding Public Folders, but that didn't help.  I've also seen posts saying to dismount the Public Folders, rename them and when mounting,
    take the option to create a blank or empty Public Folder database.  When I did that, the mail enabled Public Folders did not resolve when sending emails.  I had to quick mount the saved copy of my Public Folder database.
    So, regarding your suggestion, does Disabling and then Enabling mail enabled folders re-associate or register them with the current Public Folder database structure? 
    One more thing I found is that the get-mailpublicfolder command returns an error stating a folder is corrupt.
    WARNING: The object ci.walla-walla.wa.us/Microsoft Exchange System Objects/Library Vacation Calendar has been corrupted, and it's in an inconsistent state. The following validation errors happened:
    WARNING: Property expression "Library Vacation Calendar" isn't valid. Valid values are: Strings formed with characters from A to Z (uppercase or lowercase), digits from 0 to 9, !, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, } or ~. One
    or more periods may be embedded in an alias, but each period should be preceded and followed by at least one of the other characters. Unicode characters from U+00A1 to U+00FF are also valid in an alias, but they will be mapped to a best-fit US-ASCII
    string in the e-mail address, which is generated from such an alias.
    I don't see anything in the name of the folder, unless it actually has the " character embedded in it.  But what is also odd is that I don't have a folder called "Library Vacation Calendar".  It may be the remnant of something in the
    past of a failed attempt.  I do have a folder called VacationCalendar that the Library uses, and have even exported to PST and recreated without any impact to this problem.  I do not know how to clear this condition, and assume it is responsible
    for the Active Replicas error I get when trying to remove the PF database. 

  • Move mailboxes and public folders from exchange 2007 to Exchange 2013

    1. How do i move mailboxes from exchange 2007 to exchange 2013. I have more than 1000 mailboxes.
    What is the correct way to migrate. do i need to move a single mailbox. During migration do the mailboxes get corrupted
    2. I want to move public folders from Exchange 2007 to Exchange 2013.
    I ran powershell commands and got these results please do guide me how to move to exchange 2013.and what are the shell commands
    Get-publicfolder
    Name Parent Path
    IPM_SUBTREE
    Get-publicfolder | select AdminDisplayName,FolderPath
    AdminDisplayName FolderPath
    Get-PublicFolderStatistics | select AdminDisplayName,FolderPath
    AdminDisplayName FolderPath
    exchangeV1 schema-root\microsoft\exchangeV1
    Internet Newsgroups Internet Newsgroups
    Get-PublicFolder -Recurse | fl name,replicas > c:\publicfolder.txt
    Name : IPM_SUBTREE
    Replicas : {}
    Name : Internet Newsgroups
    Replicas : {MAIL\Public Folder Storage\Public Folder Database}

    I have started moving mailboxes , i have tried moving few individual mailboxes to see how things go
    MAIL is my exchange 2007 and MAIL1 is my exchange 2013, please do refer the below result
    PS] C:\Windows\system32>Get-MailboxDatabase -server mail
    Name                           Server          Recovery       
    ReplicationType
    Mailbox Database               MAIL            False           None
    [PS] C:\Windows\system32>Get-MailboxDatabase -server mail1
    Name                           Server          Recovery       
    ReplicationType
    Mailbox Database 1460777952    MAIL1           False           None
    [PS] C:\Windows\system32>New-MoveRequest -Identity '[email protected]' -TargetDatabase "Mailbox Database 1460777952"
    DisplayName               StatusDetail              TotalMailboxSize         
    TotalArchiveSize         PercentComplete
    [email protected]          Queued                    363.6 MB (381,217,115 ...                         
    0

  • Problems with Public Folders in Exchange 2010

    Last month I upgraded my servers from 2000 to 2010. The route I took for exchange was 2000 -> 2003 -> 2010. Everything went fairly smooth and I have had no real problems until this week. (I have uninstalled the older exchange servers.) I have been
    trying to clean out some of the remnants that have been left over from the older servers (for whatever reason the uninstall did not remove the information on the new server). I used ASDI edit to remove some old information that was pointing to the old exchange
    server (First Administration Group I think it was called).
    After that I upgraded to SP1 and Rollup 1. The Public folder database no longer appears under Organization Configuration, Mailbox. I am not sure if it was there after my deletion or not, so I am unsure if the problem is caused by my deletions or the upgrade.
    I followed the instructions found here, http://technet.microsoft.com/en-us/library/bb727370%28EXCHG.80,printer%29.aspx . The CN=Public folders was found in CN=Folder Hierarchies. However
    msExchOwningPFTree is greyed out, so I cannot update it. I have tried to delete it and remake it, same thing.
    I also get the following events which I am assuming is caused by the Public Folders database not being mounted:
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          10/28/2010 11:03:51 AM
    Event ID:      3154
    Task Category: Service
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      sachdc00001.sunshineacres.local
    Description:
    Active Manager failed to mount database Public Folder Database 1678798462 on server sachdc00001.sunshineacres.local. Error: An Active Manager operation failed with a transient error. Please retry the operation. Error: Database action failed with transient error.
    Error: A transient error occurred during a database operation. Error: MapiExceptionADPropertyError: Unable to mount database. (hr=0x80004005, ec=2418)
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeRepl" />
        <EventID Qualifiers="49156">3154</EventID>
        <Level>2</Level>
        <Task>1</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-10-28T18:03:51.000000000Z" />
        <EventRecordID>42074</EventRecordID>
        <Channel>Application</Channel>
        <Computer>sachdc00001.sunshineacres.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Public Folder Database 1678798462</Data>
        <Data>sachdc00001.sunshineacres.local</Data>
        <Data>An Active Manager operation failed with a transient error. Please retry the operation. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionADPropertyError:
    Unable to mount database. (hr=0x80004005, ec=2418)
    </Data>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        ExchangeStoreDB
    Date:          10/28/2010 11:03:51 AM
    Event ID:      231
    Task Category: Database recovery
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      sachdc00001.sunshineacres.local
    Description:
    At '10/28/2010 11:03:51 AM', the copy of database 'Public Folder Database 1678798462' on this server encountered an error during the mount operation. For more information, consult the Event log on the server for "ExchangeStoreDb" or "MSExchangeRepl"
    events. The mount operation will be tried again automatically.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="ExchangeStoreDB" />
        <EventID Qualifiers="49156">231</EventID>
        <Level>2</Level>
        <Task>1</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-10-28T18:03:51.000000000Z" />
        <EventRecordID>42073</EventRecordID>
        <Channel>Application</Channel>
        <Computer>sachdc00001.sunshineacres.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Public Folder Database 1678798462</Data>
        <Data>0855badd-62f3-421f-9175-86cf26891c8a</Data>
        <Data>Store</Data>
        <Data>GenericMountFailure</Data>
        <Data>
        </Data>
        <Data>Store</Data>
        <Data>There is only one copy of this mailbox database (Public Folder Database 1678798462). Automatic recovery is not available.</Data>
        <Data>10/28/2010 11:03:51 AM</Data>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        MSExchangeIS
    Date:          10/28/2010 11:03:51 AM
    Event ID:      9519
    Task Category: General
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      sachdc00001.sunshineacres.local
    Description:
    While starting database 0855badd-62f3-421f-9175-86cf26891c8a, the following error occurred: 0x972. 
    Look up of DB Info failed.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeIS" />
        <EventID Qualifiers="49158">9519</EventID>
        <Level>2</Level>
        <Task>6</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-10-28T18:03:51.000000000Z" />
        <EventRecordID>42072</EventRecordID>
        <Channel>Application</Channel>
        <Computer>sachdc00001.sunshineacres.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0x972</Data>
        <Data>0855badd-62f3-421f-9175-86cf26891c8a</Data>
        <Data>Look up of DB Info failed</Data>
        <Binary>5B444941475F4354585D00002E000000FF8C170000000000000220000000496340107209000068284010720900003DE900104000060E3DD1401072090000</Binary>
      </EventData>
    </Event>
    Also, the CN=InformationSore is empty. Is this normal?
    Now I am assuming I deleted something that I shouldn't have.

    Tried that, I get the following when I go to the Public Folder Management Console:
    Cannot complete the operation because there isn't an available public folder database on server
    And even if I did that how does that help me retrieve my missing information?

  • Cannot expand public folders in Outlook but can in OWA

    Hi All,
    I have a problem which I hope some one might be able to shed some light on. Firstly, the environment is Exchange 2010 (v 14.01.0438.000) and all clients use Outlook 2007. We have one user in the organisation who recently noticed that he cannot expand public
    folders. He had been able to do so a couple of months back but could not pin point the time it stopped working. The error received reads :-
    "Cannot expand the folder. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed."
    I thought that this might be a permissions issue but this particular user can access the public folders via OWA. Also, my AD account was a copy of this user's and I can access public folders without issue.
    I have tried the following so far :-
    Tried running Outlook in safe mode
    Tried recreating the Outlook profile.
    Tried creating a new Outlook profile on a different client PC.
    Tried running Outlook in cached an online modes.
    Ran Exchange BPA and found no issues.
    Checked ADSIedit for old administrative groups left over from past migrations.
    used the test-outlook connectivity cmdlet from powershell which ran it's tests successfully.
    This user originally set up all the public folders and was still listed as the owner of all of them.
    Tried creating a new public folder.
    Checked for an Outlook update that had caused a similar issue.
    All the above failed to progress the situation. I have come across posts online that sound very similar, one stated that a Microsoft tech had found a permission that wasn't correct but didn't list which permission and the other related to an update to Outlook
    that had triggered it. I can confirm it's not the update and I have checked permissions in the public folder management utility in Exchange. Also, my AD account is a copy of his and I can access the folders without issue.
    I have also considered what may have changed on the network recently. The only major change has been a new admin password but I cannot see how that would be relevant.
    Any help would be hugely appreciated!
    Thanks in advance!

    Hello John: We are having the exact same issue. Thank you for the great description, it hits the nail on the head for an issue that is tough to explain.   Did rebuilding the mailbox fix the problem? We thought a next step would be to create a new
    AD profile for the user all together,  although replacing the user herself would be easier for us. She obviously caused this problem and will most likely cause us more problems that might be worse if she keeps clicking and sliding on every thing that
    is shiny to see what it does..
    I can only surmise that CaRa ChEn has decided to "better understand customer views on social support experience" elsewhere.  I think the only logic for the mailbox suggestion would be "grasping for straws" and it is the only thing you have not tried
    so far.  (Other than replacing the user).  Pactera employees get points for being the first to reply to a question and the first to have a suggestion marked as helpful as well as the sheer quantity of replies to the forums that are made.  High
    value is placed on moving posts to different forums as well so I thought I would ask quick before the thread gets shoveled somewhere else..  If she needs help with the interview project she can find plenty of my thoughts here in the community.
    Thanks again, and we will reply back if replacing the user (account) does NOT solve the problem, otherwise one can assume we are happy campers again our new employee and remember just because it is blinking does not mean you should click on it.  :)
    Best regards,
    RickkEE

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