Purchase failed on candy crush message stating a different id was used to purchase the app in order to buy the item with this id you must first purchase the app. I have had the same id? How can I fix this?
Cant purchase next level on candy crush. Message reads that a different id was used to purchase this app and in order to buy the the item with this id you must first purchase the app. I have always had the same id
Did you download that game, or could somebody else have downloaded it or synced it to your iPad ? And the id that shows in Settings > iTunes & App Store is your id - if not then tap on it to log out of it and then log back in
Similar Messages
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can any one help?
Just for clarity, music redownload is part of iCloud which is presenlty only available in the USA as a beta when you are using the latesest iTunes.
drumboi88 wrote:
Go to the iTunes Store, on the right side, it should say "Purchased" (it will say NEW next to it). Click on the "Not in my library" option in the top right, and search for it in there. If it doesn't show up, you didn't purchase it (the transaction failed). -
I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.
Try resetting the phone. Hold the home and power lock button until the Apple logo appears.If that does not work, turn the phone off and take the SIM out and then put it back in.
If that still does not work, you may have a defective SIM, in which case you will need a new one from your carrier. -
When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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I have updated my username and password, but the system keeps asking for my password for an old email for which I have no password.. How can I fix this?
Are you signed into this old ID ("email") in System Preferences>iCloud, System Preferences>Internet Accounts (Mail,Contacts,Calendars), or in Mail>Accounts, Calendar>Accounts or Contacts>Accounts?
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i have windows 8 and I got this error "Adobe Photoshop has stopped working" whenever I start a program. please help. how can I fix this problem? many thanks
Please read these and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
Since i updated my 3gs i have no wifi connection. How can i fix this bug?? My ipad works perfectly good
Here's a troubleshooter:
iOS: Troubleshooting FaceTime and iMessage activation -
When i try to install windows 8 with bootcamp on my Macbook pro (early 2011) it says it only supports windows 7, how can i fix this?
if your computer does not support the operating system you wish to install in bootcamp then you have to use a virtual machine like virtual box to install the operating system you wish to install
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My daughter has changed her ipod touch password and it will not allow her to put in letters so therefore she is locked out! How can she fix this?
Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode or yu do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I text my husband Hey and i get an i message that says what I just texted him. It only happens to me when I text him it doesnt happen to him. Ive changed my apple id and my i cloud names but it still happens. How can I fix this?
iTunes and iCloud are not the same.
On your device go Settings > iCloud > Delete Account > Sign in with the new Apple ID
This will seperate your Contacts and Messages. You both can continue to use the same Apple ID for iTunes and share apps and music -
just bought an imac cannot view you tube videos keeps telling me to download adobe flash player 10 how can i fix this
Good morning.
Apple no longer includes Flash with the new Macs. So, if you run into things that require Flash you must, if you want to view them, go to the Adobe site and download the Flashplayer as Paul_31 suggested.
Enjoy your day. -
I have had this problem multiple times. My iphone cord is connected into my usb cord and is charging but will not show up in my itunes. So i am unable to do anything with it concerning music and such. How do i fix this?
Operating system windows 7en
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I first got my iPod about two years ago and recently when I got an iPhone 5s, I noticed that some of my songs have been deleted, randomly. I looked under my purchased songs and there is no trace that I previously bought these songs. Another problem that I am dealing with is that some of my songs are being cut off. The song will start out fine, a few days later it will be cut off, and a few days after that the song will be cut off even more! I went through iTunes to see if I would be able to rebuy the songs (ludacris, I know), but each song is labeled as purchased. Are there anyways that I can fix these problems?!
Do you have any Restrictions set that would prevent those songs from being listed under purchased? Go to Settings>General>Restrictions and check/change.
Otherwise contact iTunes.
Apple - Support - iTunes - Contact Us
For skiping:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My Firefox has spontaneously (apparently) decided not to show the task bar at the bottom of the screen (the margin is there, but it is blank), and some menu bars have been messed up. Perhaps the most annoying aspect of these changes is the fact that I have to use alt-tab to move from a Firefox session to another session.
I can find no way to fix these problems. Can you help? Am I going to have to uninstall and re-install Firefox in order to get back to the default settings? If so, is there any way to preserve my bookmarks?Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).<br />
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.<br />
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.
*https://support.mozilla.org/kb/how-to-use-full-screen
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf
*https://support.mozilla.org/kb/Toolbar+keeps+resetting -
When I connect with someone on FaceTime, the camera shows me sideways. I have tried turning it in all directions but no good. What can I do to fix this?
Hi nana450,
If you are having unusual rotation issues in FaceTime with your camera image, you may want to try a restart/reset of your iPad, as outlined in the following article:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Regards,
- Brenden
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