Purchased and Album in the store but I need to redownload a song
I'm not sure if the US is a store that allows to redownload things again but i need help.
I downloaded an album and one of the songs wouldn't play because my comeputer wasn't authorized. (which is another problem) My computer s authorized adn the entire album plays fine but this one song. The same song does not play on my phone. I figured it was corrupted so I went to download it by itself again and Itunes store says 4.99 under the album even though i bought it. Usually it says like download or install under it after buying and it shows in my purchase history but I can't click anything from there.
If it helps I have a 3GS and the lastest updates for both the phone and itunes.
Please do help.
EDIT
Under Song info it says it isn't a purchased ACC file unlike the others but it still shows up under my purchased history.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
-
I was looking to purchase an album from the store but it says partial album despite all tracks appearing to be present and there is no price or ability to download....
Hi,
Please try this: https://www.mozilla.org/en-US/firefox/new/ -
My album had been purchased and have received the receipt but i can't download it and hasn't appeared in my library
Hi there,
You may find the information in the article below helpful.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
-Griff W. -
I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/ -
I can see song that i had purchased before on my iPhone but i need to redownload those songs again but I coudnt find the option to redownload them again.Thanks.(It says "puchased")
And also I need to get access to my all purchased songs from begining. Thanksssss
-
I want to install Lion on an external hard drive. The OS was purchased and downloaded through the App Store but I do not know where the file is.
If you downloaded the installer it will be in your applications folder. Failing that use spotlight start typing Install and it should show up.
This is assuming you downloaded the installer from the app store, and didn't just install it onto your mac. If all you have done is install it on your mac. Go to your purchases Lion should show up. Then click download.
Here is the Support page for installing osx on an external drive.
OS X: Installing OS X on an external volume - Apple Support
Hope this helps.
PJRS -
I purchased an album with 11 tracks from the Store. When the download was complete, I edited the name to make it easier for me to find. I then synced my iPod and iPad with the new album. However I found that one of the tracks was defective and after writing to the support community, a second download was setup and this fixed the bad track. I was surprised that when the track downloaded, it went to the track with the new name. However it works perfectly on my computer. For some reason, the iPod and iPad have synced a few times but the track for this album on these is the original track with the defect and this has not fixed, though there have been multiple times that it has synced. The laptop with its corrected track works fine.
The message from support told me to be sure that the software on my laptop was the current version and I did correct this before getting that corrected download. However I notice that my iPod says that it has the latest version and won't check for an update until 2/24.
Can you help me figure this out. I thought if I could delete this track off the iPod and iPad that it would sync the correct version, but I can't see how to delete these.
Thanks for any help you can offer.Assuming you are in a region where you are allowed to redownload your past music purchases, delete the problem tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
I have been using iTunes for almost two years. I went to purchase an album and the store would not allow me to purchase until I had answered security questions. I had never given answered to any questions previously. So i didn't know the correct answer. What do I need to do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
As above.
For reasons known only to apple, the main sort priority now is the artist. ANd when you have a compilation album you end up with multiple 'albums' that are really one. You can right click on the songs and edit the info for each song, making the info right for all of them.....it may not be perfect but it works for me. (My music is all ripped from cd's and not downloaded from Apple)
In your case, you could mark each song as 'various artists' and then they'll all be under the same cover -
I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE BUT TWO TRACKS DID NOT DOWNLOAD. CAN I GET ANOTHER DOWNLOAD FROM THE STORE OR A REFUND? ALTERNATIVELY CAN I DOWNLOAD THE WHOLE ALBUM AGAIN FREE?
Try the Store tab in iTunes and Check for Downloads.
If that doesn't work go to the main itunes store screen in itunes and on teh right side under quick links see if you have a purchased secrion - do the tracks appear there for download?
Failing that contact support:
http://www.apple.com/support/itunes/store/ -
I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?
Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.
-
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy! -
I recently updated to 11.4 (not sure if relevant) and purchased an album on the iTunes store but the songs won't download and beside them in brackets says (err=306) how can I fix this and download my album?
Although it's a slightly non-standard circumstance in which to be getting that error message number (usually people get it when they try to go to the Store), I think we should still try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting
(Some of the things that can cause the more familiar 306 might also cause download difficulties, so I'm thinking the normal 306 measures are still worth a crack here.) -
I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I purchased an album from the itune store and was charged twice for the same album. How can I correct this?
You can contact iTunes support and ask them to refund or credit you for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Maybe you are looking for
-
How to create a view on SQLServer 2008 as an OPENQuery select to a MYSQL linked server
I am trying to create a view on SQLServer through Management Studio based on data on a MYSql server. I have created the Linked server and I am able to query all data. Using the syntax select * from OPENQUERY (linkedServer, 'select * from MYSQL-table'
-
ORABPEL-05250 - Deployment error after embedding java code
hi i am getting the following error when deploying my composite i added embedded java and imported the necessary classes i think but if i take the embedded java out it deploys succsefully : [09:17:17 PM] Received HTTP response from the server, respon
-
JBO-33001: Cannot find the configuration file bc4j.xcfg in the classpath
We have an application created using Oracle JDeveloper 9i connected to Oracle 10g DB hosted on: windows 2000 server with Oracle Application Server 9i (9.0.3.0) It was working fine until we transfer our Data center to another location and new netwrok
-
My configuration Oracle 9ias 1.0.2.2.x Reports 6i Patch 13 (cannot upgrade yet - vendor support issues), 2 W2K servers running a copy of print server each. If I want to use report clustering (Master / Slave) or just be able for the application to sea
-
Problems with resizing a JFrame
Hello people! I'm having a problem setting the size of a JFrame while it is visible. Just resizing it by hand with the mouse is no problems, everything works ok, but when I call the setSize(blabla) method, the contents of the window doesn't notice th