Purchased movies not playing in new hard drive

After installing a new hard drive on my pc laptop I see a gray screen with no audio when I play purchased movies in iTunes. I have authorized the iTunes player and movie, I have the latest version of iTunes.
What is stopping me from hearing and seeing movies in iTunes that I have purchased?
I have no problem seeing and hearing them on my iPod.
Thank you for looking.

correct me if i am wrong, but you do not get that option to convert movie to ipod/iphone, just to acc that i recall.

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How to move files after installing new hard drive

I am considering the installation of a new 80 or 100 GB hard drive. I purchased the new iLife 06 program but I do not have enough space to install on my present 60 GB unit. I only have 3 GB available. I've read all the posts involving the possible brands, downloaded the instructions how to swap out the units. My question is how to backup and install my files and applications so I may reinstall onto the new drive. Can I just copy my hard drive volume onto my external Lacie storage unit and then drag the volume back to the new hard drive after booting off my OS disk? Any advice on how to move my apps and files? Do I need to purchase cloning software?

The easiest way is buy an external firewire enclosure and put your new drive in it. Then format your new drive. then use Carbon Copy Cloner to copy your internal drive onto your new drive. Then install your new drive and put your old one in the enclosure. You are now in business with an external backup on your old drive.

Move itunes library to new hard drive

ok i recently got a new harddrive because i ran out of space on my old one. i have started everything over fresh and i want to take EVERYTHING from my old iTunes and put it on my new harddrive. One thing i have tried is taking the itunes>music folder and copied onto my ipod (enable disk use) and then put it on my new hard drive. well my problem is that i dont have the same number of items and its missing all of the ratings and play counts and any of the small details like "skip during shuffle". another problem is that all of my videos are under the movie category, which will take me forever to organize. please help me because i really do not want to organize my whole library again

Then you want to clone your original HD to the new HD. See below - same concept as moving between two computers, you just do it between two HDs on the same PC..
How to Copy and Move your Music Files from One Computer to Another
This is the conceptual framework with related and important links. Apply and adapt it to your specific situation and equipment resources.
The safest, quickest, and most optimal method to move your Library to a new computer is to actually clone the entire ‘iTunes’ folder (directory) structure, rather than just copying just the song files. By copying the entire ‘iTunes’ folder and all sub-folders, you capture not only the music files, but the all-important ‘iTunes Library.itl’ database file (usually located in the ‘iTunes’ folder), which contains all the data about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). See: What are the iTunes Library files?
Install iTunes on the new computer. Then go back to your old computer and move (copy) the "iTunes" folder which usually resides inside your "…\My Documents\My Music" folder from the old computer to the exact same place (both Drive Letter and complete Path) on the new computer. When you open iTunes on the new computer it will look and behave exactly the same way it did on the old, Play Counts, Ratings, Comments and all!
NOTE: It is usually safer moving files between computers with the same version of iTunes!!
iTunes Files to Copy and Move to your New PC
1) All music files in their current folder structure (usually located in and under the ‘iTunes Music’ folder)
2) The Library database file: ‘iTunes Library.itl’ located in the ‘iTunes’ folder
3) The Library XML file: ‘iTunes Music Library.xml’ located in the ‘iTunes’ folder
4) Any XML playlist files you created for Playlist retention
5) The two iTunes.pref files (optional)
-- C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
-- C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
6) The XML file of Ratings, Play Counts and Last Played attributes saved from the main Library and created by Otto’s SaveRatings script (also optional, but recommended):
“Download this: http://ottodestruct.com/itunes/SaveRatings.zip . It's a program, just run it like any other program. Run it on the machine where you're copying the info from BEFORE you move the files to the new machine. Click the "Save Ratings" button and it'll create a ratings.xml file. Now when you move the files, move the program and this file as well. Then after you make your new iTunes library, run it again and click the "Restore Ratings" button. Voila, all your information is back in the Library. Well, most of it anyway, it's not perfect. It'll tell you what songs it couldn't figure out though, and there's usually not very many.”
Here's a list of methods to copy and move your music files from one computer to another:
1) Use an External Hard Drive (ExHD) to move the complete files and Folder structures from one computer to another (my preferred option). You can clone’ the entire ‘iTunes’ folder structure in one very easy step. Also great to have available for complete backups of your Library. External hard drives now run less than $100 for 200-250GBs of storage. See This Link
2) Directly connect the two computers....
- 2a) Connect them through a Router &/or Network
- 2b) Directly connect using an Ethernet cable: Straight for using at least one Mac; or Crossover for PC/PC Instructions here.
- 2c) Connect them via a USB-to-USB Network Bridge. Example here. There are various types out there (use Google).
....Then copy the files from one computer to the other.
3) Use the iPod as a transfer device, as this extensive Apple link explains. It will be a bit easier if your iPod has a larger capacity than your music collection, otherwise you will need to perform multiple copy/move transfers. This well written process also works fine while using any other data transfer medium (ExHD, Flash Drive, DVD, CD, Zipp, Jazz, etc.).
4) Burn several DVDs (at 4.7GBs each) with your music data files and folder structure, and load them onto the new computer. Re-writable DVDs are more cost effective (if your DVD drive can manage these types).
5) Burn 6x more on CDs (at 700MB each) than in #4 above and load the files and folders on the new computer. Re-writable CDs are more cost effective (if your CD drive can manage these types).
6) Use a larger USB Flash drive (1GB - 4GB) to move the files and folders. Best if the flash drive is larger than your Library, otherwise you will need multiple copy/move transfers.
These are links to various additional instructions on performing the transfer (read them all, but some listed steps may not be required depending on your specific situation):
Switch from PC to Mac Using the iPod
hudgie: Migrating iTunes for Windows to a new PC
How to copy music between authorized computers

(Resolved) Windows 8 - Recovery Discs Do Not Work With New Hard Drive

Update:
I decided to buy drive cloaning software. I cloned my drive, that resolved the problem of installing the OS on the new drive. Too bad neither HP's Restore disc's or this support fourm could help with this issue.
Origional Post:
Product Name: HP Pavilion G4-2235DX
Product Number: C3Q50UAR#ABA
BIOS: Insyde F.26, 2/21/2013
Processor: AMD A6-4400M APU w/ Radeon HD Graphics, 2700 Mhz, 2 Core(s)
BIOS Mode: UEFI
SMBIOS Version: 2.7
RAM: 12GB
Operating System: Windows 8 - 64bit (6.2.9200 Build 9200)
Situation: I purchased this computer new as a refurbished model from a retail store. I created system restore discs after initial setup using the HP Recovery Media Creation Utility. This system has a 500 GB hard drive. I purchased a Western Digital 1 TB hard drive to upgrade the drive in this notebook. After swaping out the drives and trying to load the recovery onto the new 1TB hard drive in the same computer, an HP dialogue so states "This PC is not supported by the System Recovery Discs. You will not be able to continue to recover this system with these discs." It gives a code (doesn't call it an error code) 0110-C3150UQ43#ABA underneath and only option is okay, the system reboots and follows the same pattern again and again.
I have upgraded drives in the past on Vista and 7 the same way using self created HP recovery discs with no issue, I do know what i'm doing. I've seen discussion mentioning BIOS issues and other such problems. I did try updating the BIOS to the one on the HP Support page (2013-03-01 , Version:F.26, 7.76M) and the recovery discs still will not work. I found the CyberLink Recovery Discs Utility thread, however this solution/software has no support for Windows 8. I have tried to run the utility and it fails, tried with compatiabity and it failed. Why is this happening and what can be done to resolve this problem?
I tried using chat support but it won't let me get through to anyone, claiming my warranty is expired. I just bought this computer 3 days ago and was assured a 90 day warranty.
Please help, Thanks.

Hey Joe907,
Thanks so much for posting your experience and using the Forum. I came across this thread in my research for another thread. The information you provided helped me confirm my suspicions.
I wanted to mention to you, if you want, you can have this post marked as solved by hitting Reply to your original message and just post your update:
Update:
I decided to buy drive cloaning software. I cloned my drive, that resolved the problem of installing the OS on the new drive. Too bad neither HP's Restore disc's or this support fourm could help with this issue.
in the Reply and click Post. Then you'll have an "Accept as Solution" button on your second post. Click that "Accept as Solution" button on your second post and the thread will be marked as solved. By being marked as Solved, the thread will be much higher in Google search results and it will more likely to help others. Not sure if you're concerned about it, but you'll also get the credit for authoring a solution.
Also, I wanted to apologize for the customer service issues you had. I hope that everything is working well with the computer now. Of course, if it's not, let me know. I'll be glad to help in any way I can.
Information on the warranty:
Refurbished computers are often erroneously marked as out of warranty, but it is simple to fix, and a phone representative could have corrected that for you. All computers' warranty start dates begin on the day they leave the factory. HP knows that there will be a period where the computer will sit on a shelf (for days or months) at the retailer. With refurbished computers, their 90-day warranties begin on the day they are refurbished. HP has no way of knowing what date the customer will buy the computer so the warranty start date stays the same until the customer registers the computer providing the date of purchase for the warranty system to be updated. If the registration process fails for some reason (rare, but it happens), phone technical support has a process they can initiate to have the warranty corrected. They only need a copy of the receipt showing the date of purchase.
I hope this information helps! Please let me know if you have any questions and thanks again for you post!

Recovery discs do not work with new hard drive

Hi I have come here desperately seeking help as I am not too knowledgeable with the workings of computers and I have spent an incredible amount of time just trying to get my laptop to some level of functionality. I purchased a HP Envy and it had a corrupt hard drive which would not work from day one, laptop was new. After a year of constant pressure on HP they finally decided to replace it and let me choose any laptop so I went with the Beats Envy 14 as it was the best one offered from the selection. Low and behold the thing would not work properly from day one, again my brother who is much more of an expert said that there was definitely a hard drive issue so for the past 3 years I have put up with a computer that constantly crashes with BSOD, where I have lost data on numerous occasions (only so often I can back up), that I have had to constantly reset the thing using HP recovery discs, and that generally cannot cope when performing multiple tasks. HP are most certainly shocking builds from my experience. Then just last week the hard drive just craps itself and the laptop no longer will boot up. I took it to a guy to get it at leYst working again so he has installed a new hard drive but with an old version of Windows 7. I want to go back to the Windows version I was akin to on the HP recovery disk , and essentially have it all set up as before except for now having a workable hard drive however I get the message: "This computer is not supported by the System Recovery Discs.You will not be able to continue to recover this system with these discs.Error: 0100 - 3385 - 3078" I also tried out of interest to load my old Windows 7 disc I had and XP but had no success. Tried booting from startup etc and various things suggested on help forums. Please tell me I am not stuck with this version of windows. Whilst the discs included Windows 7 it was a totally different version, this home premium one is terrible. Any help/advice would be gratefully received. Thanks

no they were both 500gb. I read about that already, I heard about creating a partition for recovery etc but this is all a bit above me , as I said I am not very technical when it comes to the working of a computer. These discs worked perfectly before but now with the new hard drive will not load at all. I essentially hate the Windows Home Premium verions the guy who fixed it put on, whilst the discs had Windows 7 on them the icons were way smaller, the desktop neater, the buttons different, everything was a lot more modern and I was used to it. This version looks like something from the 90s, have to constantly adjust size of Mozilla when browsing as it is huge. I have my own version of Windows 7 on another disc but the hard drive will not let it load either........considering waiting for Windows 10 but again unsure if this new hard drive will even let that update Thanks

Transferring Purchased Music from iPhone to new hard drive

Hard-drive burned up and has been replaced. Most music was backed up, but not all. And most of the new music (that hasn't been backed-up) is on the iPhone. But I can't copy the files on my iPhone back to my new hard drive. Obviously there are security measures to keep folks from transferring files all over the place. But it seems that if it's on my iPhone, I must have obtained it legally, and there must be some accommodation for a dead hard drive.
Same question for my iPhone apps. I'd rather not pay for apps twice, and iTunes won't let me copy them from my iPhone back onto my 'puter. As soon as I sync apps, they'll all disappear, unless there's some way to convince the phone that it's looking at the old, pre-burned-up-hard-drive.
File>Transfer Purchases sort of worked, but not completely. I have about 600 songs on my iPhone, and it copied about 200 of them to my new hard drive. I have music purchased from iTunes, music copied from purchased CDs, and free downloads (Starbucks, Paste, etc). And there's no trend in what got copied and what didn't. Some of each category was copied, but not all. Very confusing that I can't find a pattern.
OS X 10.5.8, iPhone 3G with 3.1.3

Apps issue solved. Or, more accurately, it's a non-issue. iTunes prompts you that you already bought the app and can download it for free. Not so with music, I'm afraid.

My old hard drive is dead and I need to move iTunes to the new hard drive

My computer's old hard drive contained some corrupted Windows files. A friend was able to get my husband's iTunes file off the old hard drive and it's saved in the My Music folder on the new hard drive. Can someone please give me super easy to understand instructions on how I get the iTunes stuff onto the new hard drive? I don't want to mess anything up because he has such a large number of albums in the iTunes folder. Thank you in advance!

It sounds like you just have 2 formatted drives (SSD, HDD) that are not configured as a Fusion drive. If so, you have to manually move files from the SSD to the HDD and visa versa.
If your system would have come configured with a Fusion drive (SSD and HDD 'fused' together) then OS X would maintain file movement from the SSD to the HDD without user intervention.
Look here then scroll down to Introducing Fusion Drive for a brief explanation.

System restore on DV6 not working after new hard drive installed (Vista 32-bit)

Hi there,
I have a HP Pavilion Entertainment laptop (DV6 1210sa) and recently on start up I have been receiving a message saying that the hard drive is at imminent risk of failure. I therefore burned the restore CDs and bought a new hard drive: (A Toshiba 2.5 inch 80gb SATA hard drive 5400 RPM). The first part of the restore completes successfully then the HP screen appears after a restart and then goes to install windows, but before this begins I receive a message saying “Windows setup could not configure windows to run on this computer.” I then have to restart and get the same message. Is this drive somehow incompatible? Is there something I’m missing?
Thanks in advance

Here are the factory specs for your HP Pavilion dv6-1210sa Entertainment Notebook Computer. Based on the specs, the original hard drive was 250GB. This could be a factor in your issue. It could also be that the drive is an advanced format (AF) drive. Please provide the model of the drive for our review.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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Have Old Hard drive and want to move old data onto new hard drive in imac.

I am trying to get my files off of an old hard drive. I have it hooked up through a sata drive. I am able to access all the programs but for whatever reason I am unable to access any of the files, i.e- 1,00's of pictures, videos, music, and documents. Is there something else I need to do in order to get the files, or is it possible that all the programs could still be on it but the files are just missing? In the current Sata it only has two plugs but on my hard drive it looks like there is another place to plug something in.

Hello again Shadow,
The way I do this is to:
1) Install your new hard drive into your iBook
2) Get your iBook reassembeled
3) Place your old hard drive in your firewire enclosure
4) Insert your install DVD into your iBook and restart with the C key held down. When the installer launches, select your language in the first pane, click 'continue' and in the upper dropdown menu in the next page select Utilities > Disk Utility. After DU is open, select your hard drive from the list of volumes on the left (the very top one), and then click the 'Partition' tab to the right. Then select 1 partition (normal) and make sure that you have 'Mac OS Extended (journled)' selected in the lower section. Then click 'partition'
5)Quit disc utility, which brings you back to the installer. continue with your installation of OS X. In one of the first steps you will see a button on the lower left which says 'options' click on that and make sure that the option 'Installs OS X for the first time' is selected. It will normally be selected by default with a new drive.
6) After the installation, the Migration Assistant will ask if you would like to transfer your information from another mac. click yes then follow the instructions. but instead of using another mac, connect a firewire cable from your enclosure with your old hard drive installed. The installer will think that this is another mac and will transfer all of your account information and user files (everything!)from your old drive to your iBook's new drive. Just diconnect when it says to and complete the installation sequence.
You're done!
Check back again if anything is unclear.
Randy
Message was edited by: DesertSage

Screen not working after new hard drive installed

Hi,
Can anyone help me, I just replaced my hard drive on my 15" G4 Aluminum Power Book as it had crashed and died on me. When I finished installing the new hard drive, when switching it on the screen remains blank. Does anyone have any Ideas why and how to get it working again. The screen was working before the hard drive crash. Any help will be much appreciated.
Thanks
Robby

Here are the factory specs for your HP Pavilion dv6-1210sa Entertainment Notebook Computer. Based on the specs, the original hard drive was 250GB. This could be a factor in your issue. It could also be that the drive is an advanced format (AF) drive. Please provide the model of the drive for our review.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Previously purchased iTune songs will not transfer to new hard drive on my

computer. I authorized computer through iTunes after hard drive installed and received message it was successful. When I connected iPod to sync, I then received message that items won't copy because computer not authorized. I then deauthorized and authorized again and received message it was successful. Then I tried copying again and received same message that they could not be copied because computer not authorized. Is there any other way to copy them to iPod?

It may be that the song album tracks are not checked. iTunes will not sync unchecked tracks.
Right mouse click on a track in the album if it shows Check Selection at the bottom of the popup than select Check Selection. Repeat for the other tracks. You can select all at once and still select Check selectiom.
The Album should now sync

Drivers and Software will not work on new hard drive

Hello:
Pavilion DV7-4270us
Windows 7 64 bit
I installed new 500 GB hard drive into the above referenced notebook, as previously installed 640 GB hard drive from factory began to fail.
I have downloaded drivers and software for HP Media Smart, HP Simple Pass Fingerprint Reader, and HP Power Manager from HP Download page, and none of these work.
HP Support Assistant was downloaded and it works, however it says no updates needed.
Is this because I installed a hard drive not purchased from HP?
Thank you for any help you could provide.

No the laptop does not care where you bought the hard drive. Do you have any devices that are not working right in the Device Manager?

My Mid 2009 Macbook pro (Just purchased) will not turn on after hard drive change and ram upgrade

So i purchased a mid 2009 Macbook Pro from a guy with 4 gb of ram and 250gb hard drive. It worked perfectly fine when i booted it with his hard drive and ram installed.
I spilled beer in my old computer (late 2009 15" 500gb hard drive and 8gb ram) but took the hard drive to get tested and it worked fine. i later found out it was from a 2010.
Like an idiot i assumed the pro i just purchased would be able to handle the same upgrades that were in my old computer so i threw in the 500gb hard drive (2010) and the 8gb of ram.
The thing booted up fine, just a bit slow which i chalked up to my hard drive sitting unplugged for a long time.
After about 3 minutes it crashed on me. Confused i replaced the 4gb of original ram back into it. (the 8gb ram was pny i bought from ebay so i thought it could be that) It decided not to turn on or show any lights on the front except for the battery meter.
After this i replaced the original hard drive and still NO LUCK!! im really mad because i am in desperate need of the information on my original 500gb hard drive and im afraid i have destroyed 2 computers and about $1K worth of cash out the window.
HELP please enlighten me on what i have done and if the situation can be fixed.

UPDATE: Problem solved with the old hard drive in it, Now the less pressing issue:
Will the computer run my 500gb hard drive with all my information on it? I need to forward a resume and it is on that hard drive.

Boot disc not working on new hard drive

I have a Macbook Pro 5,5. My harddrive went bad and I replaced it with a new 500 HDD harddrive. When I put in my Mac OS X Install Disc 1 (Mac OS Version 10.4.10) and hold down the "C" key after the chime, all I get is the same white screen that initially starts up when I turn it on. The folder with a question mark doesnt show up (if I restart computer without install disc I will get the folder with question mark flashing however), and the disc drive will allow me to eject it fine if I restart and hold down the mouse, so I dont think it is the optical drive. Thoughts on whats going on?

Solution:
1. System Preferences > Spotlight > Privacy
2. Drag and drop or add your external hard drive in the Privacy window. This will reset the old preference.
3. Then remove the external hard and close the System Preferences.
4. Wait for 30 seconds. Spotlight will start indexing of your external hard drive.
Update: It's supposed to scan for 8 hours but it took only 15 minutes and stopped. I tested the search and it's still not working. It's strange that it works on my other two external hard drives (USB and Firewire) but not this particular one (USB). I have three external hard drives.

Recovery did not work with new hard drive

The original Toshiba HD(250G, sata1) of my laptop( ) crashed.
I bought new one (320G, sata 2, Western digit )
The problem is that, when I tried to use the recovery CD that I used to use it with old HD before, it did not work with this new HD well!?
After cd1 and cd2 finish installing it ask to take it out then restart, I do so, but when it comes to setup setting of windows.
An error message come out says " Windows Setup could not configure Windows on this computer’s hardware”
It restart and says again " Windows could not complete the installation. To install Windows on theis compuiter, restart the installation."
I have been trying to solve this a lot, but no way
I tried what in this link, but it drive me with another problem http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-could-not-complet...
I hope that I get the right thing to do, from ur forum by this post.
Thanks a lot

Did you folks search here for "advanced format drive"? People have had numerous weird problems with the new advanced format hard drives in older Toshibas. I can't look up all the threads for you. But here is one:
http://forums.toshiba.com/t5/System-Recovery-and-Recovery/Recovery-won-t-work-on-new-upgraded-hardri...

Purchased movies not playing in new hard drive

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