Purchasing international content from US store
is it possible to purchase content if your default location is US? i want to buy some j-pop but since i don't have a japanese billing address, i guess i can't buy one... but it's available on itunes... i just need to be able to switch the the japanese page. please help?
The issue of cross store purchasing comes up frequently so I'll just quote one of the most complete explanations (courtesy of Dave Sawyer) from the many given:
In order to buy from any given country's iTunes Music Store you must be able to show some form of residency which would be either:
a) a credit card with a billing address in that country, or
b) a mailing address in that country and a gift certificate or a prepaid card that was bought in that country.
If you cannot fulfill one of these two sets of conditions, you will not be able to purchase from any given country's iTMS.
.......this is due to restrictions placed on Apple by the record companies and other rights holders (who are often completely different from country to country and so all require their own individual negotiations and contracts), not by Apple's choice. And this also applies to all the legal download stores that carry major-label content, not just the iTMS.
Similar Messages
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why can I only purchase content from the store in my home country. Sometimes the dont have the content im after but other countries stores do
Because this is how the itunes store works.
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If I purchase Iphone 4s from apple store, Can I claim the stuff at "istudio" in my country when it has any problem? Or do I have to buy for the warranty as well? I am deciding between ordering from apple store and buying from the representative.
Warranty is ONLY valid in the country where the device was originally sold by Apple.
The ONLY exception is for devices sold in the EU, as warranty and service can be obtained in any EU country.
The warranty on the iPhone is not International. -
I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE BUT TWO TRACKS DID NOT DOWNLOAD. CAN I GET ANOTHER DOWNLOAD FROM THE STORE OR A REFUND? ALTERNATIVELY CAN I DOWNLOAD THE WHOLE ALBUM AGAIN FREE?
Try the Store tab in iTunes and Check for Downloads.
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Failing that contact support:
http://www.apple.com/support/itunes/store/ -
I PURCHASED AN APPLICATION FROM APPLE STORE. AN ERROR OCCURRED WHILST DOWNLOADING IT. IT WANTS ME TO REVERT BACK TO PURCHASES IN ITUNES, AS SOON AS I TAP ON "INSTALL" IT SHOWS THE SAME MESSAGE AGAIN. HOW DO I SOLVE IT PLEASE? IT SHOWS ON MY STATEMENT THAT I PURCHASED THE APPLICATION?
Try redownloading the app directly to the iPod by:
]Downloading past purchases from the App Store, iBookstore, and iTunes Store
It may be that iTunes is not signed into the account that purchased the app or that the computer is not authorized for that account.
iTunes Store: About authorization and deauthorization -
I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Switching an iTunes Store account to a different country
http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
Cheers, Tom -
I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Hi. l recently purchased 2 ringtones from itunes store. When l asked the system provider to transfer my data from old phone to the new iphone 5, it gets override. When i try to downloa the same ringtone again, l was asked to purchase it again. Please help tks
You only get one download.
Did you fail to save your ringtones to your computer? -
I was looking to purchase an album from the store but it says partial album despite all tracks appearing to be present and there is no price or ability to download....
Hi,
Please try this: https://www.mozilla.org/en-US/firefox/new/ -
Hi, Can we make a Bootable DVD of Mac OS X Lion which is purchased and downloaded from App Store. Thanks
http://arstechnica.com/apple/2012/07/how-to-create-a-bootable-backup-mountain-li on-install-disk/
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HT3702 purchased Hotspot VPN from apple store but didnot download
Dear Support, I purchased Hotspot VPN from apple store and they debet my account but never download it into my phone. please contact for info that you need, my email address: [email protected]
ThanksOr return it and download one if the free version of Office available on the web such as OpenOffice.
Allan -
I've got a new iphone 5 and i dont know why im unable to complete purchase of Apps from itunes store,i keep getting error message saying contact itunes store support to complete this transaction...i would really appreciate if anyone would assist in any way
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Guam<--(United States Terretories) Not able to purchase digital copy from online store? Why? especially developers program. is their anyway to get service directly from Main Land rather than going to other countries' or 3rd party resellers' to get products?
This is a user to user forum, sorry we would have no idea. I'd suggest you contact Apple directly. The number for customer relations in the US is 800-767-2775, I have no idea that number will work in Guam or not.
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I have purchase some applications from app store using my VISA DEBIT card.
Hi Sir,
I have purchase some applications from app store using my VISA DEBIT card. Apps downloaded successfully. After download when I want change my payment method again to none, it says “enter a new VISA CARD to clear outstanding. I am entering my VISA DEBIT card no. but it says again to enter new card no.
When I check my Debit card statement there no payment made to apple, but apps downloaded on my iphone.
And when open itunes and want download more apps it say to enter CARD no.
Please help me.
Gursharan SinghContact iTunes Customer Service and request assistance...
Apple Support iTunes Store Contact Us -
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