Px6-300d vs APC Back-UPS BR 1500

My px6-300d is not able to recognize an APC Back-UPS BR 1500 (USB).
Any incompatibility? Any procedure to find the problem?
Thanx.
Solved!
Go to Solution.

Problem is not Nobreak, but StorCenter APCUPSD driver out of date.
APCUPSD in StorCenter has no update: apcupsd 3.14.10 (13 September 2011) redhat
apcupsd-3.14.12 is a maintenance release that addresses a number of small issues in the previous version. It also contains a workaround for an UPS firmware issue that causes killpower to execute repeatedly in a loop, resulting in the UPS continually cycling power. The precise list of affected models is unknown, but the Back-UPS BR models are known to be afflicted and likely many other Back-UPS USB models are as well. If you are utilizing apcupsd with a Back-UPS over a USB interface, it is highly recommended to upgrade to this release.
This entry was posted in Releases on March 29, 2014.

Similar Messages

  • No risk at using APC Back UPS RS1500 :-)

    I recently posted this question...
    See thread
    http://discussions.apple.com/message.jspa?messageID=3243602#3243602
    The technician at APC informed me that if I have a 2006 Mac the problem is solved and can use the RS 1500 without any risk.
    I had also asked him if there was coming up any software update of Powerchute, and there isn`t any coming out soon.
    Thought this to be usefull for some other people in doubt.
    MacPro 2.66, X1900, 2GB RAM/iMac G4, 800Mhz, 768MB SDRAM   Mac OS X (10.4.7)   500GB d2 BigDisk, 250GB d2 BigDisk, Nikon D2X, APC Back UPS 1500

    Ned,
    Not that i want to keep going on about this, but i do beleive your power supplys on your Mac Pro's will still buzz when using a UPS that produces a stepped/simulated wave sine whilst running in battery back up mode.
    See this post below which is another forum member having the same problems (Mac Pro/RS 1000):
    http://discussions.apple.com/thread.jspa?threadID=656361
    Also Marcy Boy is having the same exact same problem with his setup - APC RS 1500 with his Mac Pro.
    The problem is still there, i just dont think alot of you know it because you cant hear your PSU over the UPS when its running in back up mode because of the noise the UPS is generating.
    Now i am as keen as any other worried forum member to put this whole matter to rest, but i feel APC has thobbed you off and the problem still persists. Weather your running a powermac or mac pro.
    Sorry Pob

  • OSX 10.4.11 doesn't recognize APC Back-UPS BE550G, no UPS tab appears in Energy Saver panel, how can I get safe shut down at power outage?

    Can't figure out how to solve this puzzle: the battery backup [APC Back-UPS BE550G] doesn't show up in the Energy Saver pane in a UPS tab nor beside the clock and Spotlight; will the (1 min. then shutdown) settings of the Saver be supported by the APC battery if there is a power outage or significant surge?
    This new back-ups came in a box stating compatibility with OS 10.3.9 – 10.4.9. Am I out of luck with 10.4.11? Isn't the OS itself able to set prefs for an UPS?
    Please help if you can. Thanks.

    did you install software and if so, where did you get it? I am running 10.7.4 and when the unit is plugged in via the ethernet usb cable, I can see ups in the control panel, but have no other control. I am media managing a television shoot and we need to set up our workstations pronto.

  • APC BACK-UPS Connectivity

    I believe I've narrowed down my search for an APC UPS for use with my XServe, but I wanted to poll the community about its connectivity.
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    It comes with a USB cable, and I confirmed with APC that it was a RJ45-to-USB cable. However, the technician wasn't able to confirm that this connectivity would work seamlessly with Leopard Server's built-in UPS shutdown software. She did confirm that APC's (buggy) PowerChute software was still incompatible with Leopard.
    Does anyone use this model, or another APC UPS with a Ethernet-to-USB connector? Please tell me it works!

    Well, after Googling for "rj45 usb leopard apc", I finally found this blog post.
    http://www.davidalison.com/2008/06/finding-and-setting-up-ups-for-mac.html
    Looks like the connection should work fine.

  • PX4-300D does not recognize APC Back-UPS GS 500 (BG500)

    I have one of APC's newer Lithium battery based UPS (BG500) - when connected to my Win7 PC via the included USB cable it is instantly recgonized as an UPS by Windows but when I plug the USB cable into my PX4-300D it is not detected.
    Older APC UPS models are detected fine by the PX4-300D so there is nothing wrong with the PX4-300D
    Are there any plans to support this APC UPS model?
    Here is a link to the production information
    http://www.apc.com/products/resource/include/techspec_index.cfm?base_sku=BG500&xtmc=APC%20GS%20Pro&x...
    Solved!
    Go to Solution.

    Hello TheOtherPete
    All Iomega / LenovoEMC LifeLine devices use the USBHID-UPS driver.  From what I have been able to locate so far, as APC does not seem to have released documentation on the unit in question yet, it seems the BG500 works with the snmp-ups driver.  
    There seems to be similar reports from other Linux NAS and computer users regarding this APC model.  At this time I recommend contacting APC to confirm what the unit's supported driver actually is and if USBHID-UPS driver support could be added.  
    At this time I have not heard of any changes being made to add other ups driver support.
    I recommend checking here to locate a UPS that uses the USBHID-UPS driver.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • Quad G5 requiring huge amounts of power when waking? (Overloads Back-UPS!)

    I have an uninterruptible power supply (UPS), an APC Back-UPS RS 1500 (model BR1500). It is rated to deliver 865 W (1500 VA).
    When I woke my PowerMac G5 Quad from sleep a couple days ago, I got an overload warning on my UPS for the first time ever. After speaking to the support person at APC, he decided to send me a replacement because even with everything disconnected from the UPS, the overload indicator still stayed on, and a "cold start" didn't solve it. Basically, my Quad killed the UPS. I thought maybe it was just an isolated incident.
    Today, while I'm waiting for the replacement from APC, I borrowed an APC Back-UPS XS 1500 (BX1500) from a friend. It has the same power capacity as my model. A few minutes ago, I woke my Quad G5 from sleep and AGAIN I got an overload warning from the UPS. I turned off the UPS, disconnected my Quad, and turned the UPS back on again. This time, the UPS seems okay. It didn't "die" like my BR1500.
    I've had this Quad G5 for about 7 months, and I wake it from sleep perhaps 5-10 times a day. Until a couple days ago, I never had an overload warning on either the BR1500 or the BX1500. Now I'm afraid to put my Quad to sleep. I'm not sure why this is happening twice in a few days, while it never happened during the thousands of times I've woken the G5 from sleep before.
    According to Apple's knowledgebase, the Quad can require as much as 550 W when working on processor intensive tasks. I don't know how much it is requiring when waking from sleep. Both of these UPS can deliver 865 W (1500 VA).
    Any help or insights would be very much appreciated.
    PowerMac G5 Quad 2.5 GHz 3GB RAM 2x500GB hard drives   Mac OS X (10.4.7)   NVIDIA GeForce 7800GT

    Doc-
    I don't see anything at all in the APC document regarding inrush current. Maybe I am missing something.
    You say that this hasn't happened before and to two different units. I still refer to my original post where I stated that you may indeed need a more robust UPS, but my gut rtells me this is not it.
    I don't know where you are geographically located, but where I am we just went through some unusually hot weather. That put a huge strain on the electrical grid to keep up. Has the AC by any chance been on in the building when this has happened?
    I do not know the technical expertise of the person from the post that measured various current draws, but generally one does not do that with an oscilloscope. You can, but generally it is easier to clamp an amp meter to the line and measure it that way. An o-scope would require a big resistor and access to the physical wire inside of the Mac's power cable, not to mention the math needed to compute the current readings. I can assure you that if that Mac drew that much power at any point it would at minimum trip the circuit breaker.
    Try this: plug the Mac and the UPS into the same outlet but don't plug anything into the UPS. Put the Mac to sleep and wake it up. Does it still cause the UPS to kick in? If so, that would definitely point towards the incoming line.
    Nothing else really makes sense here. I don't know why you draw more instantaneous power when awakening as opposed to cold boot but I guess that the Mac has some sort of "soft start" where it doesn't slam the power supply all at once with things powering up but does it more methodically.
    Although it may be the UPS, I would start looking at environmental and infrastructure elements.
    Luck-
    -DaddyPaycheck

  • PX6-300D and UPS

    I have an APC Back-UPS 450 that always worked with the PX6 when the unit was on Iomega's firmware. Ever since I put it on Lenovo firmware, it's been unable to recognize the UPS. What gives?
    Solved!
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    I had the same issue after applying firmware 4.1.106.31982 on my PX4-300D.  My USB ports were still working,  because I could connect external storage to the ports and transfer data via USB.
    I tried the network cable trick and even went so far as resetting the device to factory default and restoring data from backup, but my Back-UPS ES 550 was still not recognized, so I opened a support ticket.
    After a few days, I was told that they had just released a new firmware version 4.1.108.32627 and that it contains a fix for APC Back-UPS not being recognized.  I've applied this firmware and can confirm the UPS is now recognized.  It also doesn't appear to have broken anything as far as I can tell, which is a nice change.
    Here are some links to download:
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    PX6: Answer ID 27366

  • Clicking noise from back-ups

    Since replacing my G5 with a new mac mini I hear frequent clicking noises from the APC Back-UPS that I have it plugged into. The only obvious difference is that the mini has an ungrounded two-prong plug while the G5 had a grounded three-prong plug. The clicking noise consists of two clicks in succession, the second one slightly lower in pitch. This occurs at random intervals but also in response to anything that I'm doing on the computer such as opening or closing an application, resizing a window, visiting or exiting a website, etc. Occassionally it will happen when the computer is asleep in which case I will hear the fan running briefly in the mini although the monitor doesn't wake up. When this happens I will often see the internet activity monitor light flashing on my dsl modem. I don't know if these noises are a sign that something isn't working properly or just an annoyance. In either case I would welcome suggestions on how to stop it as well as any ideas as to what might be causing it. The APC unit provides battery back-up power in the case of a power outage and surge protection. I submitted my question to APC support but got no response. I also talked to someone at AppleCare and he had no idea what was causing this and wasn't even sure if he knew what I was asking about. However lots of people use back-ups units so someone out there must have experienced this phenomena besides me.

    I checked that box but wasn't around the sleeping computer long enough to tell if it made a difference. I plugged in a lamp with a dimmer and turned it up and down with no effect. Then I had an idea. I'm going to wait a couple of days before marking this as definitely solved, but here's what happened:
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    This still leaves some unanswered (though no longer important) questions: Why was this an issue with the mini but not with the G5? Why was I getting clicking noises in response to doing things on the computer even with the usb connection to the UPS disconnected? Why was I also getting them even when the computer was asleep? One possible factor is the usb hub. The old one was on a pci card, while the new one is external with a power cord connected to the UPS. Another factor may be the ungrounded power plug on the mini vs. the grounded one on the G5. At any rate it looks like the problem is solved, at least for now.

  • Xserve G4 - Mac OS 10.3.9 Server - Possible APC Smart-UPS 1500 Problem

    Hi
    I have been receiving email "A problem has been detected on this server" from a clients Xserve G4 via the Server Monitor application. On logging on remotely there are no issues displayed under the Server Monitor or its log. On checking the Console Logs and more specifically the "hwmond.log" I see the following...
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    Wed Jan 23 12:18:25 GMT 2008 - email has been sent
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    The bizarre thing is that if I check back through the previous archived "hwmond.log" logs, the logs rotate once a week, I see the same AC power/battery powers instance every 2 weeks at exactly the same day and time. An example of this is as follow...
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    Wed Jan 23 12:18:25 GMT 2008 - email has been sent
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    Does anybody know what may be causing this bizarre pattern of events. Any suggestions would be greatly appreciated.
    Thanks in advance.

    Okay found the answer in the pdf manual for the APC unit. Quote from the user manual...
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    The clients Xserve does not have APC's Powerchute software installed so I guess the Xserve/Mac OS Server's Server Monitor see's the automated test as something to report on and send out an email with no actual description of an error. Not sure what would happen if Powerchute was installed but at least I know what is going on now.

  • IMac 20" Core Duo - Buzzes When Running on APC BX900 Back-UPS

    I pulled the plug on my APC BX900 UPS to test it, and all went fine (it showed 53 minutes remaining). I noticed though that during the 2 minutes I had the plug out of the wall (and the UPS battery was powering the iMac), I heard a buzzing coming from the iMac (sounded like it was from near the top left rear corner somewhere). As soon as I put the UPS plug back in the wall, and it switched to line power, the buzzing stopped. I suspect this may be due to the modified sine-wave that is produced when running from battery, and that the buzzing is associated with power supply components in the iMac. But, should I be concerned that during the (hopefully) few times this thing might kick into battery backup mode it's going to fry my iMac? I see very few confirmed reports of any such damage, and yes, I know a Smart-UPS (with sine wave output) would be preferrable, but if what I described is acceptable, and just purely a nuisance, I'll live with it. On the other hand, I don't want to melt this thing down trying to protect it. Thanks!
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    Thanks Eric. I'm not quite ready to assume the UPS is defective, although I agree it's a possibility. I have had other users in other forums report the same or similar buzzing, so I am inclined to believe my scenario is not unique. Then again, all of us "buzzers" may have defective UPS's.
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  • APC UPS Pro 1500, Single USB multiple Device

    Hello Community,
    I am thinking to purchase APC UPS Pro 1500, this unit will supply power for 2 NAS and 1 Desktop. This is not a SMART UPS so it doesn't have Network Management Card slot and only has 1 USB port.
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    Satish
    This topic first appeared in the Spiceworks Community

    Hi, macjack. Thanks for your response.
    So far, with the MP plugged directly into a wall outlet I've had no system initiated reboots or shut-downs.
    I looked in the console log and there's so much stuff in there, I'm simply lost. Are there one or two keywords I should search for that might help in debugging the problem?
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  • FYI - Just installed an APC Backup-UPS XS 1200 Model BX1200

    This is a simple FYI... Read on if you have an interest in Backup-UPS systems for your Mac.
    My experience with my neigborhood's power supply (or lack of it) this past week has made me think very hard about a UPS system. I did some research and ended up buying the APC Backup-UPS XS 1200 Model BX1200 to service my PM G5 Dual 2.5GHz system. This unit provides 1200VA and 780 watts.
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    APC provides a useful web site for you to figure out and size the best APC unit to buy at http://www.apc.com/sizing
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    I've been looking around online for more "user" opinions on the matter of the importance of true sine waves and approximated. I just got off the phone with an APC representative who explained to me the difference, but of course, since he worked for APC, he thought the difference you pay for in a Smart-UPS is worth it. He said the basic BackUPS are made so that the company can stay competitive.
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    Solved!
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    Thanks for your reply Westly,
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    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

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