Quering UCCX Call Centers from a linux server

Hello,
     I would like to query the UCCX call center server in our environment from a linux server and am looking for some light guidance.  I work with MySQL and PHP and am quite comfortable with both, but most of my work in these areas are in web development.  UCCX run Informix, but as I understand, SQL queries are supported.  Do I need to download and install an ODBC or JDBC driver in order to do this?  How would I go about setting up a server to be able to query information from the UCCX server for rendering to a web page?  Any help is appreciated.

Hi Anthony (how' it going)
     I'm looking to pull pretty standard stats and post them to a web page (so, a wallboard basically).  I can use PHP to authenticate to a mysql server and pass queries, then render the output however I need.  I'll like to see if I can do something like this for CUCCX, but I'm not sure how to connect from Linux to something that's not a MySQL server (I'll worry about the db schema after connectivity is sorted out).  Have you done any work in this regard?

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