Query run in Browser 3 sec but with webpage is 60 sec
Hi,
When I run a query in the browser from the query screen, it takes 3 seconds to run. I created a webpage with only that query and blocks for conditions, exceptions. We access the webpage through the portal and it takes anywhere from 30-90 seconds to get the result.
We are on 3.5 using an ITS. Where should I start looking for the problem?
Thanks
Suzanne
Hi
I would start with the portal. Check the log of your request in the Portal to check how long it takes to get authentified in your BI system from the portal, and how it takes to get the data transferred from BW to the portail iview....
The issue might come from the workload on the portal
PY
Similar Messages
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Safari billed as full web browser...but with no flash support!!!!!
No flash support for web browsing makes Safari a pseudo browser. I have already run into many many sites that use flash that can't be displayed. But I am still happy...just want flash support.
To : Trevor Smith
First of all, can you try to confirm it's just a affected user profile or it's the fault for mac operating system? Try creating a new user account, then open Safari, go to the website. See what happens from there. If the new user is able to access the website correctly, then it's most probably the previous user account is affected.
To try to resolve the affected account, you will need to locate the "com.apple.safari.plist & "org.mozilla.firefox.plist" files? It should be located somewhere in this folder ; user/Library/Preferences. Note : if the user account you are using is created as Trevor, then it's Trevor/Library/Preferences. Locate the files named "com.apple.Safari.plist" & "org.mozilla.firefox.plist". Delete and trash completely. Logout of the machine and re-login again. Open Safari, and try the affected website again. See if it resolves the issue now.
Another thing to check, is your internet configuration. Make sure you are not bypassing any proxy server, as you do not need to do any bypass of the proxy servers.
Keep me update, alright?
Cheers
Shean -
Query running fine in one environment but failing in other environment
Hi,
I have a query which i am trying to execute in two different environments.
Test :- Oracle Database 11g Release 11.2.0.1.0 - 64bit Production
Prod:- Oracle Database 11g Release 11.2.0.1.0 - 64bit Production
Now query executes finely in one environment and fails in other environment.
It gives following error.
ORA-01861: literal does not match format string
01861. 00000 - "literal does not match format string"
The query is too long and contains CHAR-DATE and DATE-CHAR conversions.
The same query works fine on TEST environment and and fails on PROD environment.
Any help related to it would be appreciated.
Thanks,
MaheshMaheshGx wrote:
Hi,
I have a query which i am trying to execute in two different environments.
Test :- Oracle Database 11g Release 11.2.0.1.0 - 64bit Production
Prod:- Oracle Database 11g Release 11.2.0.1.0 - 64bit Production
Now query executes finely in one environment and fails in other environment.
It gives following error.
ORA-01861: literal does not match format string
01861. 00000 - "literal does not match format string"
The query is too long and contains CHAR-DATE and DATE-CHAR conversions.
The same query works fine on TEST environment and and fails on PROD environment.
Any help related to it would be appreciated.
Thanks,
MaheshThat's called a bug. One caused by the person who developed the code. They relied on implicit conversion between strings and dates when
production quality code will always use to_char and to_date functions with a format mask. -
Like % in a query running on an Oracle Apps table with 8 million records
I am running the below query. As per the explain plan it is using the index on organization_id and inventory_item_id.
select segment1 from mtl_system_items where organization_id = 100 and inventory_item_id like '123456%'
It takes about 15 min to run this query which is a long time as this query returns values to the frontend created in asp. The webpage would time out by the time this query completes running. do you have any suggestions on how to run this query faster?It is an oracle apps table. below is the structure -
Name Null? Type
INVENTORY_ITEM_ID NOT NULL NUMBER
ORGANIZATION_ID NOT NULL NUMBER
LAST_UPDATE_DATE NOT NULL DATE
LAST_UPDATED_BY NOT NULL NUMBER
CREATION_DATE NOT NULL DATE
CREATED_BY NOT NULL NUMBER
LAST_UPDATE_LOGIN NUMBER
SUMMARY_FLAG NOT NULL VARCHAR2(1)
ENABLED_FLAG NOT NULL VARCHAR2(1)
START_DATE_ACTIVE DATE
END_DATE_ACTIVE DATE
DESCRIPTION VARCHAR2(240)
BUYER_ID NUMBER(9)
ACCOUNTING_RULE_ID NUMBER
INVOICING_RULE_ID NUMBER
SEGMENT1 VARCHAR2(40)
SEGMENT2 VARCHAR2(40)
SEGMENT3 VARCHAR2(40)
SEGMENT4 VARCHAR2(40)
SEGMENT5 VARCHAR2(40)
SEGMENT6 VARCHAR2(40)
SEGMENT7 VARCHAR2(40)
SEGMENT8 VARCHAR2(40)
SEGMENT9 VARCHAR2(40)
SEGMENT10 VARCHAR2(40)
SEGMENT11 VARCHAR2(40)
SEGMENT12 VARCHAR2(40)
SEGMENT13 VARCHAR2(40)
SEGMENT14 VARCHAR2(40)
SEGMENT15 VARCHAR2(40)
SEGMENT16 VARCHAR2(40)
SEGMENT17 VARCHAR2(40)
SEGMENT18 VARCHAR2(40)
SEGMENT19 VARCHAR2(40)
SEGMENT20 VARCHAR2(40)
ATTRIBUTE_CATEGORY VARCHAR2(30)
ATTRIBUTE1 VARCHAR2(150)
ATTRIBUTE2 VARCHAR2(150)
ATTRIBUTE3 VARCHAR2(150)
ATTRIBUTE4 VARCHAR2(150)
ATTRIBUTE5 VARCHAR2(150)
ATTRIBUTE6 VARCHAR2(150)
ATTRIBUTE7 VARCHAR2(150)
ATTRIBUTE8 VARCHAR2(150)
ATTRIBUTE9 VARCHAR2(150)
ATTRIBUTE10 VARCHAR2(150)
ATTRIBUTE11 VARCHAR2(150)
ATTRIBUTE12 VARCHAR2(150)
ATTRIBUTE13 VARCHAR2(150)
ATTRIBUTE14 VARCHAR2(150)
ATTRIBUTE15 VARCHAR2(150)
PURCHASING_ITEM_FLAG NOT NULL VARCHAR2(1)
SHIPPABLE_ITEM_FLAG NOT NULL VARCHAR2(1)
CUSTOMER_ORDER_FLAG NOT NULL VARCHAR2(1)
INTERNAL_ORDER_FLAG NOT NULL VARCHAR2(1)
SERVICE_ITEM_FLAG NOT NULL VARCHAR2(1)
INVENTORY_ITEM_FLAG NOT NULL VARCHAR2(1)
ENG_ITEM_FLAG NOT NULL VARCHAR2(1)
INVENTORY_ASSET_FLAG NOT NULL VARCHAR2(1)
PURCHASING_ENABLED_FLAG NOT NULL VARCHAR2(1)
CUSTOMER_ORDER_ENABLED_FLAG NOT NULL VARCHAR2(1)
INTERNAL_ORDER_ENABLED_FLAG NOT NULL VARCHAR2(1)
SO_TRANSACTIONS_FLAG NOT NULL VARCHAR2(1)
MTL_TRANSACTIONS_ENABLED_FLAG NOT NULL VARCHAR2(1)
STOCK_ENABLED_FLAG NOT NULL VARCHAR2(1)
BOM_ENABLED_FLAG NOT NULL VARCHAR2(1)
BUILD_IN_WIP_FLAG NOT NULL VARCHAR2(1)
REVISION_QTY_CONTROL_CODE NUMBER
ITEM_CATALOG_GROUP_ID NUMBER
CATALOG_STATUS_FLAG VARCHAR2(1)
RETURNABLE_FLAG VARCHAR2(1)
DEFAULT_SHIPPING_ORG NUMBER
COLLATERAL_FLAG VARCHAR2(1)
TAXABLE_FLAG VARCHAR2(1)
QTY_RCV_EXCEPTION_CODE VARCHAR2(25)
ALLOW_ITEM_DESC_UPDATE_FLAG VARCHAR2(1)
INSPECTION_REQUIRED_FLAG VARCHAR2(1)
RECEIPT_REQUIRED_FLAG VARCHAR2(1)
MARKET_PRICE NUMBER
HAZARD_CLASS_ID NUMBER
RFQ_REQUIRED_FLAG VARCHAR2(1)
QTY_RCV_TOLERANCE NUMBER
LIST_PRICE_PER_UNIT NUMBER
UN_NUMBER_ID NUMBER
PRICE_TOLERANCE_PERCENT NUMBER
ASSET_CATEGORY_ID NUMBER
ROUNDING_FACTOR NUMBER
UNIT_OF_ISSUE VARCHAR2(25)
ENFORCE_SHIP_TO_LOCATION_CODE VARCHAR2(25)
ALLOW_SUBSTITUTE_RECEIPTS_FLAG VARCHAR2(1)
ALLOW_UNORDERED_RECEIPTS_FLAG VARCHAR2(1)
ALLOW_EXPRESS_DELIVERY_FLAG VARCHAR2(1)
DAYS_EARLY_RECEIPT_ALLOWED NUMBER
DAYS_LATE_RECEIPT_ALLOWED NUMBER
RECEIPT_DAYS_EXCEPTION_CODE VARCHAR2(25)
RECEIVING_ROUTING_ID NUMBER
INVOICE_CLOSE_TOLERANCE NUMBER
RECEIVE_CLOSE_TOLERANCE NUMBER
AUTO_LOT_ALPHA_PREFIX VARCHAR2(30)
START_AUTO_LOT_NUMBER VARCHAR2(30)
LOT_CONTROL_CODE NUMBER
SHELF_LIFE_CODE NUMBER
SHELF_LIFE_DAYS NUMBER
SERIAL_NUMBER_CONTROL_CODE NUMBER
START_AUTO_SERIAL_NUMBER VARCHAR2(30)
AUTO_SERIAL_ALPHA_PREFIX VARCHAR2(30)
SOURCE_TYPE NUMBER
SOURCE_ORGANIZATION_ID NUMBER
SOURCE_SUBINVENTORY VARCHAR2(10)
EXPENSE_ACCOUNT NUMBER
ENCUMBRANCE_ACCOUNT NUMBER
RESTRICT_SUBINVENTORIES_CODE NUMBER
UNIT_WEIGHT NUMBER
WEIGHT_UOM_CODE VARCHAR2(3)
VOLUME_UOM_CODE VARCHAR2(3)
UNIT_VOLUME NUMBER
RESTRICT_LOCATORS_CODE NUMBER
LOCATION_CONTROL_CODE NUMBER
SHRINKAGE_RATE NUMBER
ACCEPTABLE_EARLY_DAYS NUMBER
PLANNING_TIME_FENCE_CODE NUMBER
DEMAND_TIME_FENCE_CODE NUMBER
LEAD_TIME_LOT_SIZE NUMBER
STD_LOT_SIZE NUMBER
CUM_MANUFACTURING_LEAD_TIME NUMBER
OVERRUN_PERCENTAGE NUMBER
MRP_CALCULATE_ATP_FLAG VARCHAR2(1)
ACCEPTABLE_RATE_INCREASE NUMBER
ACCEPTABLE_RATE_DECREASE NUMBER
CUMULATIVE_TOTAL_LEAD_TIME NUMBER
PLANNING_TIME_FENCE_DAYS NUMBER
DEMAND_TIME_FENCE_DAYS NUMBER
END_ASSEMBLY_PEGGING_FLAG VARCHAR2(1)
REPETITIVE_PLANNING_FLAG VARCHAR2(1)
PLANNING_EXCEPTION_SET VARCHAR2(10)
BOM_ITEM_TYPE NOT NULL NUMBER
PICK_COMPONENTS_FLAG NOT NULL VARCHAR2(1)
REPLENISH_TO_ORDER_FLAG NOT NULL VARCHAR2(1)
BASE_ITEM_ID NUMBER
ATP_COMPONENTS_FLAG NOT NULL VARCHAR2(1)
ATP_FLAG NOT NULL VARCHAR2(1)
FIXED_LEAD_TIME NUMBER
VARIABLE_LEAD_TIME NUMBER
WIP_SUPPLY_LOCATOR_ID NUMBER
WIP_SUPPLY_TYPE NUMBER
WIP_SUPPLY_SUBINVENTORY VARCHAR2(10)
PRIMARY_UOM_CODE VARCHAR2(3)
PRIMARY_UNIT_OF_MEASURE VARCHAR2(25)
ALLOWED_UNITS_LOOKUP_CODE NUMBER
COST_OF_SALES_ACCOUNT NUMBER
SALES_ACCOUNT NUMBER
DEFAULT_INCLUDE_IN_ROLLUP_FLAG VARCHAR2(1)
INVENTORY_ITEM_STATUS_CODE VARCHAR2(10)
INVENTORY_PLANNING_CODE NUMBER
PLANNER_CODE VARCHAR2(10)
PLANNING_MAKE_BUY_CODE NUMBER
FIXED_LOT_MULTIPLIER NUMBER
ROUNDING_CONTROL_TYPE NUMBER
CARRYING_COST NUMBER
POSTPROCESSING_LEAD_TIME NUMBER
PREPROCESSING_LEAD_TIME NUMBER
FULL_LEAD_TIME NUMBER
ORDER_COST NUMBER
MRP_SAFETY_STOCK_PERCENT NUMBER
MRP_SAFETY_STOCK_CODE NUMBER
MIN_MINMAX_QUANTITY NUMBER
MAX_MINMAX_QUANTITY NUMBER
MINIMUM_ORDER_QUANTITY NUMBER
FIXED_ORDER_QUANTITY NUMBER
FIXED_DAYS_SUPPLY NUMBER
MAXIMUM_ORDER_QUANTITY NUMBER
ATP_RULE_ID NUMBER
PICKING_RULE_ID NUMBER
RESERVABLE_TYPE NUMBER
POSITIVE_MEASUREMENT_ERROR NUMBER
NEGATIVE_MEASUREMENT_ERROR NUMBER
ENGINEERING_ECN_CODE VARCHAR2(50)
ENGINEERING_ITEM_ID NUMBER
ENGINEERING_DATE DATE
SERVICE_STARTING_DELAY NUMBER
VENDOR_WARRANTY_FLAG NOT NULL VARCHAR2(1)
SERVICEABLE_COMPONENT_FLAG VARCHAR2(1)
SERVICEABLE_PRODUCT_FLAG NOT NULL VARCHAR2(1)
BASE_WARRANTY_SERVICE_ID NUMBER
PAYMENT_TERMS_ID NUMBER
PREVENTIVE_MAINTENANCE_FLAG VARCHAR2(1)
PRIMARY_SPECIALIST_ID NUMBER
SECONDARY_SPECIALIST_ID NUMBER
SERVICEABLE_ITEM_CLASS_ID NUMBER
TIME_BILLABLE_FLAG VARCHAR2(1)
MATERIAL_BILLABLE_FLAG VARCHAR2(30)
EXPENSE_BILLABLE_FLAG VARCHAR2(1)
PRORATE_SERVICE_FLAG VARCHAR2(1)
COVERAGE_SCHEDULE_ID NUMBER
SERVICE_DURATION_PERIOD_CODE VARCHAR2(10)
SERVICE_DURATION NUMBER
WARRANTY_VENDOR_ID NUMBER
MAX_WARRANTY_AMOUNT NUMBER
RESPONSE_TIME_PERIOD_CODE VARCHAR2(30)
RESPONSE_TIME_VALUE NUMBER
NEW_REVISION_CODE VARCHAR2(30)
INVOICEABLE_ITEM_FLAG NOT NULL VARCHAR2(1)
TAX_CODE VARCHAR2(50)
INVOICE_ENABLED_FLAG NOT NULL VARCHAR2(1)
MUST_USE_APPROVED_VENDOR_FLAG NOT NULL VARCHAR2(1)
REQUEST_ID NUMBER
PROGRAM_APPLICATION_ID NUMBER
PROGRAM_ID NUMBER
PROGRAM_UPDATE_DATE DATE
OUTSIDE_OPERATION_FLAG NOT NULL VARCHAR2(1)
OUTSIDE_OPERATION_UOM_TYPE VARCHAR2(25)
SAFETY_STOCK_BUCKET_DAYS NUMBER
AUTO_REDUCE_MPS NUMBER(22)
COSTING_ENABLED_FLAG NOT NULL VARCHAR2(1)
AUTO_CREATED_CONFIG_FLAG NOT NULL VARCHAR2(1)
CYCLE_COUNT_ENABLED_FLAG NOT NULL VARCHAR2(1)
ITEM_TYPE VARCHAR2(30)
MODEL_CONFIG_CLAUSE_NAME VARCHAR2(10)
SHIP_MODEL_COMPLETE_FLAG VARCHAR2(1)
MRP_PLANNING_CODE NUMBER
RETURN_INSPECTION_REQUIREMENT NUMBER
ATO_FORECAST_CONTROL NUMBER
RELEASE_TIME_FENCE_CODE NUMBER
RELEASE_TIME_FENCE_DAYS NUMBER
CONTAINER_ITEM_FLAG VARCHAR2(1)
VEHICLE_ITEM_FLAG VARCHAR2(1)
MAXIMUM_LOAD_WEIGHT NUMBER
MINIMUM_FILL_PERCENT NUMBER
CONTAINER_TYPE_CODE VARCHAR2(30)
INTERNAL_VOLUME NUMBER
WH_UPDATE_DATE DATE
PRODUCT_FAMILY_ITEM_ID NUMBER
GLOBAL_ATTRIBUTE_CATEGORY VARCHAR2(150)
GLOBAL_ATTRIBUTE1 VARCHAR2(150)
GLOBAL_ATTRIBUTE2 VARCHAR2(150)
GLOBAL_ATTRIBUTE3 VARCHAR2(150)
GLOBAL_ATTRIBUTE4 VARCHAR2(150)
GLOBAL_ATTRIBUTE5 VARCHAR2(150)
GLOBAL_ATTRIBUTE6 VARCHAR2(150)
GLOBAL_ATTRIBUTE7 VARCHAR2(150)
GLOBAL_ATTRIBUTE8 VARCHAR2(150)
GLOBAL_ATTRIBUTE9 VARCHAR2(150)
GLOBAL_ATTRIBUTE10 VARCHAR2(150)
PURCHASING_TAX_CODE VARCHAR2(50)
The query is as below
select segment1 from mtl_system_items where organization_id = 100 and inventory_item_id like '123456%'
The explain plan is as below -
Plan
SELECT STATEMENT RULE
2 TABLE ACCESS BY INDEX ROWID INV.MTL_SYSTEM_ITEMS
1 INDEX RANGE SCAN NON-UNIQUE INV.MTL_SYSTEM_ITEMS_N1
The INV.MTL_SYSTEM_ITEMS_N1 index is created on
ORGANIZATION_ID and SEGMENT1 -
Query run in Sql prompt correctly but give error in APEX report ORA-01843
Hi. all APEX user
Last week I upgrade APEX 3.2 to 4.0.2 . Now i have a problem. PL/SQL reports which are working in APEX 3.2 not working in 4.0.2. Help me.....
I am working on a mission critical application we have to upgrade there next month.
Query code is :-
select * from (
Select pp.PAYMENT_DATE,pp.PATIENT_ID,p.name as name,pa.Service_Subtype,pp.PAYMENT_RECEIPT_ID,pa.Ward_Type,(pp.TOTAL_CHARGE-pp.discount) as amount ,pa.Service_Booked_By,pp.PAYMENT_COLLECTOR,
case when pp.discount=0 then 1
when pp.TOTAL_CHARGE = pp.discount then 3
else 2
end payment_status
from patients p,PATIENT_Payment pp,PATIENT_account pa where p.patient_id = pp.patient_id and pp.patient_id=pa.patient_id and pa.SERVICE_SUBTYPE=pp.SERVICE_SUBTYPE AND pp.SERVICE_REGISTRATION_ID=pa.SERVICE_REGISTRATION_ID and
(pp.PAYMENT_DATE>=to_date(:P15_date_from,'dd-mon-rr')) AND
(pp.PAYMENT_DATE<=to_date(:P15_date_to,'dd-mon-rr'))AND
(pa.GROUP_NAME=:p15_Group or :p15_Group='ALL') AND
(pp.service_type=:p15_Service_Type or :p15_Service_Type='ALL') AND
(pp.SERVICE_SUBTYPE=:p15_SERVICE_SUBTYPE or :p15_SERVICE_SUBTYPE='ALL') AND
(pa.WARD_TYPE=:p15_Ward or :p15_Ward='ALL') AND
(pp.PAYMENT_COLLECTOR=:p15_Collector or :p15_Collector='ALL')
)order by pp.PAYMENT_DATE
) where payment_status=:p15_status
order by 1In your query, you expect the date to have the format 'dd-mon-rr'. Have you checked if the format of the date-items is of this format?
-
Query Runs - but XML contains no data
OK - I'm a real newbee so please excuse me if this is a dumb question.
I imported a working query into BIP. The query runs in BIP without error but all that is output is an XML skeleton that contains the correct number of rows but no data. It looks like this:
<ROWSET>
<ROW>
</ROW>
<ROW>
</ROW>
<ROW>
</ROW>
<ROW>
</ROW>
</ROWSET>
There is a message at the top that says "This XML file does not appear to have any style information associated with it. The document tree is shown below."
As noted, the query works fine outside of BIP. Any idea why the data isn't being returned?
Thanks for any help you can provide!There's the rub. It is in fact a rather intricate query that was not built in Query Builder. However, the query was executed using the same User ID both in BIP and in the external Query tool. The parameter values were the same as well. As noted, I think that the query returns data in both environments - it's just not making it into the XML file in BIP.
If it helps at all, here is the Teradata SQL I am trying to run. Please note that I did not write the query - it was generated by the reporting tool from which we are attempting to migrate - so please don't shoot the messenger :)
SELECT DT2.START_DT AS "START DATE"
,DT2.SUB_ACCT_ID AS "SUB ACCT ID"
,DT1.CALL_ID AS "CALL ID"
,DT1.CUST_SUPRT_PRDCT_ID AS "PRODUCT ID"
,DT2.USER_LAST_NAME AS "USER LAST NAME"
,DT2.USER_FIRST_NAME AS "USER FIRST NAME"
,DT1.CALL_REASN_DTL_NAME AS "CALL REASON DETAIL NAME"
,DT1.CALL_PRDCT_REASN_DTL_TEXT AS "CALL REASON DETAIL TEXT"
,DT1.CALL_REASN_NAME AS "CALL REASON NAME"
,DT1.PARENT_CALL_REASN_NAME AS "PARENT CALL REASON NAME"
,DT2.MIN_START_TIME AS "CALL START TIME"
,DT2.PRIM_MKT_CD AS "PRIMARY MKT CD"
,DT2.PRIM_MKT_DESCR AS "PRIMARY MKT DESCR"
,DT2.SUB_ACCT_NAME AS "SUB ACCT NAME"
,DT2.CUST_SUPRT_PRDCT_NAME AS "PRODUCT NAME"
FROM (SELECT T1.CALL_ID,
T4.CALL_REASN_DTL_NAME,
T1.CALL_PRDCT_REASN_DTL_TEXT,
T3.CALL_REASN_NAME,
T2.CALL_REASN_NAME AS PARENT_CALL_REASN_NAME,
T1.CUST_SUPRT_PRDCT_ID
FROM BI_CSR.CSR_CALL_PRDCT_REASN_DTL T1
LEFT OUTER JOIN BI_CSR.CS_CALL_REASN T2
INNER JOIN BI_CSR.CS_CALL_REASN T3
ON T2.CALL_REASN_NBR = T3.PARENT_CALL_REASN_NBR
ON T1.CUST_SUPRT_PRDCT_ID = T3.CUST_SUPRT_PRDCT_ID
AND T1.CALL_REASN_ID = T3.CALL_REASN_ID
AND T1.CALL_REASN_NBR = T3.CALL_REASN_NBR
INNER JOIN BI_CSR.CALL_REASN_DTL T4
ON T1.CALL_REASN_DTL_ID = T4.CALL_REASN_DTL_ID
WHERE (T1.CALL_ID IN
(SELECT TC.CALL_ID
FROM BI.SUB_ACCT_CURR TA,
BI_CSR.CSR_CALL_PRDCT_USER TB,
BI_CSR.CALL_DATA TC
WHERE (TA.PRIM_MKT_CD = :PrimaryMkt
AND TC.CLNDR_YR_MONTH = :YearMonth)
AND TC.CALL_ID = TB.CALL_ID
AND TB.SUB_ACCT_ID = TA.SUB_ACCT_ID
GROUP BY TC.CALL_ID ))
GROUP BY T1.CALL_ID,
T4.CALL_REASN_DTL_NAME,
T1.CALL_PRDCT_REASN_DTL_TEXT,
T3.CALL_REASN_NAME,
T2.CALL_REASN_NAME,
T1.CUST_SUPRT_PRDCT_ID) DT1
INNER JOIN (SELECT T8.CALL_ID
,T8.START_DT
,MIN (T8.START_TIME) AS MIN_START_TIME
,T4.PRIM_MKT_CD
,T1.PRIM_MKT_DESCR
,T4.SUB_ACCT_ID
,T4.SUB_ACCT_NAME
,T7.CUST_SUPRT_PRDCT_ID
,T2.CUST_SUPRT_PRDCT_NAME
,T5.USER_LAST_NAME
,T5.USER_FIRST_NAME
FROM BI.PRIM_MKT_LKUP T1,
BI_CSR.CUST_SUPRT_PRDCT T2,
BI_CSR.CALL_DATA T3,
BI.SUB_ACCT_CURR T4,
BI.USER_SIGNON_DIM T5,
BI_CSR.CSR_CALL_PRDCT_USER T6,
BI_CSR.CSR_CALL_PRDCT T7,
BI_CSR.CSR_CALL_CURR T8
WHERE (T4.PRIM_MKT_CD = :PrimaryMkt
AND T3.CALL_CNTR_CD = :CallCenter
AND T3.CLNDR_YR_MONTH = :YearMonth)
AND T2.CUST_SUPRT_PRDCT_ID = T7.CUST_SUPRT_PRDCT_ID
AND T7.CSR_ID = T8.CSR_ID
AND T7.CALL_ID = T8.CALL_ID
AND T7.CALL_REC_NBR = T8.CALL_REC_NBR
AND T8.CALL_ID = T3.CALL_ID
AND T7.CUST_SUPRT_PRDCT_ID = T6.CUST_SUPRT_PRDCT_ID
AND T7.CSR_ID = T6.CSR_ID
AND T7.CALL_ID = T6.CALL_ID
AND T7.CALL_REC_NBR = T6.CALL_REC_NBR
AND T7.PRDCT_CLASS_CD = T6.PRDCT_CLASS_CD
AND T7.CALL_CUST_SUPRT_PRDCT_ID = T6.CALL_CUST_SUPRT_PRDCT_ID
AND T6.USER_SIGNON_ID = T5.USER_SIGNON_ID
AND T6.SUB_ACCT_ID = T5.SUB_ACCT_ID
AND T5.SUB_ACCT_ID = T4.SUB_ACCT_ID
AND T4.PRIM_MKT_CD = T1.PRIM_MKT_CD
GROUP BY T8.CALL_ID,
T8.START_DT,
T4.PRIM_MKT_CD,
T1.PRIM_MKT_DESCR,
T4.SUB_ACCT_ID,
T4.SUB_ACCT_NAME,
T7.CUST_SUPRT_PRDCT_ID,
T2.CUST_SUPRT_PRDCT_NAME,
T5.USER_LAST_NAME,
T5.USER_FIRST_NAME) DT2
ON (DT1.CALL_ID = DT2.CALL_ID
AND DT1.CUST_SUPRT_PRDCT_ID = DT2.CUST_SUPRT_PRDCT_ID)
ORDER BY 1,2,3,4,5,6 -
Running a presentation via VGA out with Firefox/Safari open. When I hit 'esc' to come out of slideshow, monitor stated resolution too low. Now Safari and Firefox browsers are still open, but I can't see the browser window on either. Ideas?
If you use Lion, go to Applications/ Mission Control and, if you have more Desktops, as attached, it means you have more, and you must select the one you need for a certain app. If default settings has not changed, this is Control with left / right arrow
If in Snow Leopard and earlier, you have these settings in System Preferences only. In Lion, you also have some settings in Sys Prefs. -
From what I'm reading in these forums, this is likely an issue due to some 3rd party software / kernal conflict. I am going to run a diagnostic and perhaps someone here can help me evaluate the results and determine what software must be removed.
It's hard to describe what I'm seeing on screen. I've never seen anything like it. I get a number of lines that begin at the top left of my screen, about at the apple icon, and they spread out in a triangular pattern from left to right, top to bottom across my screen, while the entire screen flickers uncontrollably. I realize that iMacs from this era have screen issues, but since I can boot fine in safe mode, this can't be a hardware issue.
Any assistance is greatly appreciated!1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri|sshd?_c)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf,ssh{,d}_c*} {,/usr/local}/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Strange problem... Query runs faster, but report runs slow...
Hi Gurus,
We are using Report 10g on 10g Application server and solaris. we created a report on a table which has 10,000 rows. The report has 25 columns. when we run this query in Toad it took 12 sec for fetching all these 10,000 rows
But when we run the report with Destype = 'FILE' and Desformat = 'DELIMITEDDDATA', it is taking 5 to 8 minutes
to open in excel ( we concatenated mimetype=vnd-msexcel at the end of the url if the Destype=FILE). We removed the layout in the report as it is taking 10 to 15 mins to run to Screen with Desformat=HTML/PDF(formating pages taking more time). We are wondering why DELIMITEDDATA format is taking long time as it runs only query.
Does RWSERVLET take more time of writing the data to the Physical file in the cache dir? Our cache size is 1 GB. we have 2 report servers clustered. Tracing is off.
Please advise me if there are any report server settings to boost the performance.
Thanks alot,
Ram.Duplicate of Strange problem... Query runs faster, but report runs slow... in the Reports forum.
[Thread closed] -
SECURITY query running slow with Prompts!!
Hello All,
Version: PeopleSoft HRMS 9 with PeopleTools 8.49.09
DB Version: 10.2.0.3 (Oracle)
My client is running a security query, given below, with and without prompts. Without prompts it is completing in 35 seconds but with prompts (even if the values in the prompts are blank!), the query is taking more than 4-5 hours but not completing!!
SELECT /*+ OPT_PARAM('_optimizer_mjc_enabled', 'false')
opt_param('_optimizer_cartesian_enabled', 'false') opt_param('optimizer_index_caching', 0) opt_param('optimizer_index_cost_adj', 0)*/ B.OPRID, A.EMPLID, A.PWCUK_LEGACY_ID, A.NAME, A.EMPL_STATUS, A.EMPL_CLASS,
to_char(to_date( TO_CHAR(A.HIRE_DT, 'YYYY-MM-DD'), 'yyyy-mm-dd'), 'dd/mm/yyyy'),
to_char(to_date(decode( TO_CHAR(A.REHIRE_DT, 'YYYY-MM-DD'), '',
TO_CHAR(A.HIRE_DT, 'YYYY-MM-DD'), TO_CHAR(A.REHIRE_DT, 'YYYY-MM-DD')), 'yyyy-mm-dd'), 'dd/mm/yyyy'),
to_char(to_date( TO_CHAR(A.TERMINATION_DT, 'YYYY-MM-DD'), 'yyyy-mm-dd'), 'dd/mm/yyyy'), A.DEPTID, A.DEPT_DESCR, A.PWCUK_BUSINESSUNIT, A.PWCUK_BU_DESCR, A.PWCUK_SUBREGION, A.PWCUK_SR_DESCR,
A.PWCUK_REGION, A.PWCUK_R_DESCR, B.ROWSECCLASS, E.CLASSDEFNDESC, C.ROLENAME, D.DESCR,
Case C.ROLENAME When 'UK_OTG_Query_Access' then 'Y' When 'UK_Self_Service_Query_Access' then 'Y' When 'UK_Prtner_Affairs_Query_Acces' then 'Y' When 'UK_SelfServ_Sens_Basic_Query' then 'Y' When 'UK_ESC_Extra_Query_Access' then 'Y' When 'UK_BCI_Query_Access' then 'Y' When 'UK_Self_Service_Non_Sens_Q Acc' then 'Y' Else 'N' END, TO_CHAR(A.EFFDT, 'YYYY-MM-DD'),
TO_CHAR(A.EFFDT, 'YYYY-MM-DD'), D.ROLENAME FROM PS_PWCUK_EMP_C_VW A, PS_PERS_SRCH_QRY A1, PSOPRDEFN B, PS_ROLEU SER_VW C, PSROLEDEFN D, PSCLASSDEFN E WHERE A.EMPLID = A1.EMPLID
AND A1.OPRID = 'kcooper001a' AND ( B.OPRID = A.PWCE_GUID AND B.OPRID = C.OPRID AND C.ROLENAME NOT IN ('Orbit User', 'PWCUK_LOS_ADMIN_PLANNER', 'Query Designer', 'Query User', 'PWCE_EMEA_AUDIT_RLE_NO_BSE_TBL', 'PWCE_REPORT_DIST', 'EOPP_USER', 'PAPP_USER', 'PWCUK_XMLP_REPORT_DEVELOPER', 'GBR_PEOPLE_MANAGER_CONFIG_UPD', 'PWCUK_EX_EMPLOYEE', 'ReportSuperUser', 'PWCE JOBCODE LOAD UTILITY',
'PWCE EMPLOYEE RVW LOAD ACCESS', 'PwCE Bonus Upload Access', 'GBR_EP_SYSADMIN') AND ( C.ROLENAME NOT LIKE 'PWCUK_EP%' OR C.ROLENAME = 'PWCUK_EP_ADMIN') AND C.ROLENAME NOT LIKE 'PWCUK_SP%' AND C.ROLENAME NOT LIKE 'GBR_PMGR%' AND 0 < INSTR(:1, decode(trim(:2), null, ' ', B.OPRID)) AND 0 < INSTR(:3, decode(trim(:4), null, ' ', B.EMPLID)) AND 0 < INSTR(:5, decode(trim(:6), null, ' ', A.PWCUK_LEGACY_ID)) A
ND 0 < INSTR(:7, decode(trim(:8), null, ' ', C.ROLENAME)) AND 0 < INSTR(:9, decode(trim(:10), null, ' ', E.CLASSID)) AND C.ROLENAME = D.ROLENAME AND E.CLASSID = B.ROWSECCLASS ) ORDER BY 4, 20Below are some more useful information I have gathered from DB level for this query:
+--------------------------------------------------------------------------------------------------+
|Plan HV Min Snap Max Snap Execs LIO PIO CPU Elapsed |
+--------------------------------------------------------------------------------------------------+
|770792495 39602 39747 5 1,181,648,326 6,823 7,433.93 7,481.60 |
+--------------------------------------------------------------------------------------------------+
========== PHV = 770792495==========
First seen from "10/19/12 10:00:44" (snap #39602)
Last seen from "10/25/12 11:00:28" (snap #39747)
Execs LIO PIO CPU Elapsed
===== === === === =======
5 1,181,648,326 6,823 7,433.93 7,481.60
Plan hash value: 770792495
| Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time |
| 0 | SELECT STATEMENT | | | | 35 (100)| |
| 1 | SORT ORDER BY | | 1 | 645 | 35 (6)| 00:00:01 |
| 2 | NESTED LOOPS | | 1 | 645 | 34 (3)| 00:00:01 |
| 3 | NESTED LOOPS | | 6 | 1122 | 10 (10)| 00:00:01 |
| 4 | NESTED LOOPS | | 1 | 165 | 5 (0)| 00:00:01 |
| 5 | NESTED LOOPS | | 1 | 122 | 4 (0)| 00:00:01 |
| 6 | NESTED LOOPS | | 1 | 81 | 3 (0)| 00:00:01 |
| 7 | NESTED LOOPS | | 552 | 29256 | 2 (0)| 00:00:01 |
| 8 | INDEX FULL SCAN | PSAPSROLEUSER | 550 | 15950 | 1 (0)| 00:00:01 |
| 9 | TABLE ACCESS BY INDEX ROWID | PS_ROLEXLATOPR | 1 | 24 | 1 (0)| 00:00:01 |
| 10 | INDEX UNIQUE SCAN | PS_ROLEXLATOPR | 1 | | 1 (0)| 00:00:01 |
| 11 | TABLE ACCESS BY INDEX ROWID | PSOPRDEFN | 1 | 28 | 1 (0)| 00:00:01 |
| 12 | INDEX UNIQUE SCAN | PS_PSOPRDEFN | 1 | | 1 (0)| 00:00:01 |
| 13 | TABLE ACCESS BY INDEX ROWID | PSCLASSDEFN | 1 | 41 | 1 (0)| 00:00:01 |
| 14 | INDEX UNIQUE SCAN | PS_PSCLASSDEFN | 1 | | 1 (0)| 00:00:01 |
| 15 | TABLE ACCESS BY INDEX ROWID | PSROLEDEFN | 1 | 43 | 1 (0)| 00:00:01 |
| 16 | INDEX UNIQUE SCAN | PS_PSROLEDEFN | 1 | | 1 (0)| 00:00:01 |
| 17 | VIEW | PS_PERS_SRCH_QRY | 483 | 10626 | 5 (20)| 00:00:01 |
| 18 | SORT UNIQUE | | 483 | 62790 | 5 (20)| 00:00:01 |
| 19 | NESTED LOOPS | | 483 | 62790 | 4 (0)| 00:00:01 |
| 20 | NESTED LOOPS | | 483 | 49749 | 3 (0)| 00:00:01 |
| 21 | NESTED LOOPS | | 1 | 67 | 2 (0)| 00:00:01 |
| 22 | TABLE ACCESS BY INDEX ROWID| PSOPRDEFN | 1 | 40 | 1 (0)| 00:00:01 |
| 23 | INDEX UNIQUE SCAN | PS_PSOPRDEFN | 1 | | 1 (0)| 00:00:01 |
| 24 | TABLE ACCESS BY INDEX ROWID| PS_SJT_OPR_CLS | 1 | 27 | 1 (0)| 00:00:01 |
| 25 | INDEX RANGE SCAN | PS_SJT_OPR_CLS | 1 | | 1 (0)| 00:00:01 |
| 26 | TABLE ACCESS BY INDEX ROWID | PS_SJT_CLASS_ALL | 482 | 17352 | 1 (0)| 00:00:01 |
| 27 | INDEX RANGE SCAN | PS_SJT_CLASS_ALL | 1158 | | 1 (0)| 00:00:01 |
| 28 | INDEX RANGE SCAN | PS_SJT_PERSON | 1 | 27 | 1 (0)| 00:00:01 |
| 29 | VIEW | PS_PWCUK_EMP_C_VW | 1 | 458 | 4 (0)| 00:00:01 |
| 30 | UNION ALL PUSHED PREDICATE | | | | | |
| 31 | TABLE ACCESS BY INDEX ROWID | PS_PWCUK_EMPLOYEES | 1 | 169 | 1 (0)| 00:00:01 |
| 32 | INDEX RANGE SCAN | PS_PWCUK_EMPLOYEES | 1 | | 1 (0)| 00:00:01 |
| 33 | FILTER | | | | | |
| 34 | NESTED LOOPS OUTER | | 1 | 220 | 3 (0)| 00:00:01 |
| 35 | NESTED LOOPS OUTER | | 1 | 208 | 2 (0)| 00:00:01 |
| 36 | TABLE ACCESS BY INDEX ROWID | PS_PWCUK_EX_EMPLS | 1 | 161 | 1 (0)| 00:00:01 |
| 37 | INDEX RANGE SCAN | PS_PWCUK_EX_EMPLS | 1 | | 1 (0)| 00:00:01 |
| 38 | TABLE ACCESS BY INDEX ROWID | PS_PWCE_EP_ROLES | 1 | 47 | 1 (0)| 00:00:01 |
| 39 | INDEX RANGE SCAN | PS_PWCE_EP_ROLES | 1 | | 1 (0)| 00:00:01 |
| 40 | INDEX RANGE SCAN | PS_PWCUK_EMPLOYEES | 1 | 12 | 1 (0)| 00:00:01 |
| 41 | SORT AGGREGATE | | 1 | 23 | | |
| 42 | INDEX RANGE SCAN | PS_PWCE_EP_ROLES | 1 | 23 | 1 (0)| 00:00:01 |
Summary Execution Statistics Over Time
Avg Avg
Snapshot Avg LIO Avg PIO CPU (secs) Elapsed (secs)
Time Execs Per Exec Per Exec Per Exec Per Exec
19-OCT 10:00 1 374,309,812.00 1,469.00 2,286.32 2,291.32
25-OCT 10:00 3 86,033,085.00 1,567.67 543.68 546.11
25-OCT 11:00 1 549,239,259.00 651.00 3,516.56 3,551.96
avg 336,527,385.33 1,229.22 2,115.52 2,129.80
sum 5
Per-Plan Execution Statistics Over Time
Avg Avg
Plan Snapshot Avg LIO Avg PIO CPU (secs) Elapsed (secs)
Hash Value Time Execs Per Exec Per Exec Per Exec Per Exec
770792495 19-OCT 10:00 1 374,309,812.00 1,469.00 2,286.32 2,291.32
25-OCT 10:00 3 86,033,085.00 1,567.67 543.68 546.11
25-OCT 11:00 1 549,239,259.00 651.00 3,516.56 3,551.96
avg 336,527,385.33 1,229.22 2,115.52 2,129.80
sum 5I'm not at all proficient in PeopleSoft.
Please advice how we can get faster runs for this query.
Note: We have already checked all other possibilities, like network, application, web services, etc, and they look normal.
Thanks,
SuddhasatwaIf the hints are there only for the "cost", then I'm sorry to say, but they are useless. Did you say that was not efficient to the Oracle Support ?
I asked earlier if that query already ran in a reasonnable time, is it the case, or always took that time ? Is it a change of behaviour after a db upgrade ?
Have you tried to work with AWR snapshots with a short gap in between ? I mean between the AWR snapshots (every 15 minutes or so), not between the runs of the query.
If there's no values for the bind variables, I assume this is what you mean when you said "no prompts", then Oracle can go much faster because of the few (or no?) data repartition to retrieve.
However, when given values to some (all?) of the bind variables, then all the problem will be on the data repartition. That's why I was asking how you gathered statistics on the involved objects, in other words, the histograms may be wrong somehow.
There's a lot of litterature on this, have a look to the Jonathan Lewis blog for more information.
Anyway, I think there's not enough information here and does not look easy to work on it in that state from the other side of the network.
Nicolas. -
Applet can not run in browser, but it wroks in appetviewer. Why?
I wrote a very simple applet, and it works well when I use appletviewer. But when I use browser to open the html file which contains the applet, it always gives no class found error. My browsers are IE5.0 and Netscape4.77. Hwo can I make the applet run in browser?
Quick response is greatly appreciated.see you have to put the proper code base in your html file.check if your browser is java enabled or not.Java plugin comes with IE 5 and it automatically get installed if you won't disagree with that.Check in optin menu of ur browser that java is enabled or not.
Applet works fine with all browser.
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SSRS 2008 R2 is extremely slow. The query runs in less than a second in the dataset designer but if you try to view the report it takes over 10 minutes. I have read this is a bug in SSRS 2008 R2. We installed the most recent patches and
service packs. Nothing we've done so far has fixed it and I see that I'm not the only person with this problem. However I don't see any answers either.Hi Kim Sharp,
According to your description that when you view the report it is extremely slow in SSRS 2008 R2 but it is very fast when execute the query in dataset designer, right?
I have tested on my local environment and can‘t reproduce the issue. Obviously, it is the performance issue, rendering performance can be affected by a combination of factors that include hardware, number of concurrent users accessing reports, the amount
of data in a report, design of the report, and output format. If you have parameters in your report which contains many values in the list, the bad performance as you mentioned is an known issue on 2008 R2 and already have the hotfix:
http://support.microsoft.com/kb/2276203
Any issue after applying the update, I recommend you that submit a feedback at https://connect.microsoft.com/SQLServer/
If you don’t have, you can do some action to improve the performance when designing the report. Because how you create and update reports affects how fast the report renders.
Actually, the Report Server ExecutionLog2 view contains reports performance data. You could make use of below query to see where the report processing time is being spent:
After you determine whether the delay time is in data retrieval, report processing, or report rendering:
use ReportServer
SELECT TOP 10 ReportPath,parameters,
TimeDataRetrieval + TimeProcessing + TimeRendering as [total time],
TimeDataRetrieval, TimeProcessing, TimeRendering,
ByteCount, [RowCount],Source, AdditionalInfo
FROM ExecutionLog2
ORDER BY Timestart DESC
Use below methods to help troubleshoot issues according to the above query result :
Troubleshooting Reports: Report Performance
Besides this, you could also follow these articles for more information about this issue:
Report Server Catalog Best Practices
Performance, Snapshots, Caching (Reporting Services)
Similar thread for your reference:
SSRS slow
Any problem, please feel free to ask
Regards
Vicky Liu -
Query runs in management studio but not in SQLAgent job
I have the following query which runs fine in Management Studio but when I put it in a SQLAgent job it fails saying
Error formatting query, probably invalid parameters (SQLState 42000 Error 22050)I have tried changing Quote characters but to no avail.
Does anybody have any idea why this would be happening?
Regards
Ron
declare @servername nvarchar(150)
set @servername = @@servername
declare @mysubject nvarchar(200)
set @mysubject = 'Toners adjusted out '+@servername+'.'
EXEC msdb.dbo.sp_send_dbmail @recipients='[email protected]',
@subject = @mysubject,
@body = 'Toners were adjusted out. View attachment to see the details',
@query = 'use livedatabase;select trc_part, trc_job, trc_qty, trc_inits from livedatabase.dbo.Traces
where trc_part like "TONER%"
and CAST(trc_date as date) = CAST(getdate() as date)
and trc_typ = "O"',
@query_result_width = 600,
@attach_query_result_as_file = 1I have another SQLAgent job that is almost identical in what it does, ie sending an email with a query result and it works fine. See below.
Therefore it can't be permissions or dbmail setup but I cannot see what it is.
--== This is for SQL 2005 and higher. ==--
--== We will create a temporary table to hold the error log detail. ==--
--== Before we create the temporary table, we make sure it does not already exist. ==--
IF OBJECT_ID('tempdb.dbo.ErrorLog') IS Not Null
BEGIN
DROP TABLE tempdb.dbo.ErrorLog
END
--== We have checked for the existence of the temporary table and dropped it if it was there. ==--
--== Now, we can create the table called tempdb.dbo.ErrorLog ==--
CREATE TABLE tempdb.dbo.ErrorLog (Id int IDENTITY (1, 1) NOT NULL,
logdate DATETIME, procInfo VARCHAR(10), ERRORLOG VARCHAR(MAX))
--== We create a 3 column table to hold the contents of the SQL Server Error log. ==--
--== Then we insert the actual data from the Error log into our newly created table. ==--
INSERT INTO tempdb.dbo.ErrorLog
EXEC master.dbo.sp_readerrorlog
--== With our table created and populated, we can now use the info inside of it. ==--
BEGIN
--== Set a variable to get our instance name. ==--
--== We do this so the email we receive makes more sense. ==--
declare @servername nvarchar(150)
set @servername = @@servername
--== We set another variable to create a subject line for the email. ==--
declare @mysubject nvarchar(200)
set @mysubject = 'Deadlock event notification on server
'+@servername+'.'
--== Now we will prepare and send the email. Change the email address to suite your environment. ==--
EXEC msdb.dbo.sp_send_dbmail @recipients='[email protected]',
@subject = @mysubject,
@body = 'Deadlock has occurred. View attachment to see the deadlock info',
@query = 'select logdate, procInfo, ERRORLOG from tempdb.dbo.ErrorLog where Id >= (select TOP 1 Id from tempdb.dbo.ErrorLog WHERE ERRORLOG Like ''%Deadlock encountered%'' order by Id DESC)',
@query_result_width = 600,
@attach_query_result_as_file = 1
END
--== Clean up our process by dropping our temporary table. ==--
DROP TABLE tempdb.dbo.ErrorLog -
Why same query runs on isqlplus but not in Forms/Reports trigger
Hi,
I have one query in which I extract one column with parent table join if I run same query on isqlplus prompt it works but if I run same on Forms/Reports trigger it says found "select" where something else expected.
below is an example .
select em1.mreading, em1.grid_code,
(select em.mreading from energy_mreading em where em.grid_code=em1.grid_code and em.transformer_code=em1.transformer_code
and em.bus_bar=em1.bus_bar and to_date(to_char(em.r_date,'dd/mm/yyyy'),'dd/mm/yy') = to_date('02/01/07' ,'dd/mm/yy') - 1)
as Yreading
from energy_mreading em1
where to_date(to_char(em1.r_date,'dd/mm/yyyy'),'dd/mm/yy')= to_date('02/01/07' ,'dd/mm/yy')
Any one can help me, is there any restriction/limitations in Forms/Reports triggers.
Thanks, Khawar.In forms and cursors you can not use scalar subqueries as you do. You have to use joins!
select
em1.mreading
,em1.grid_code
,em.mreading as Yreading
from
energy_mreading em1
,energy_mreading em
where 1=1
and trunc(em1.r_date) = to_date('02/01/2007','dd/mm/rrrr')
and em.grid_code = em1.grid_code
and em.transformer_code = em1.transformer_code
and em.bus_bar = em1.bus_bar
and trunc(em.r_date) = trunc(em1.r_date) - 1
Try this, hope it works. -
Query runs fine in 9i but results to ORA-01652 unable to extend temp in 10g
Hi,
We are having issues in running a SQL query in 10g. In 9i, it runs fine with no problems but when run in 10g, It takes forever and the temp tablespace grows very large upto 60GB until we get ORA-01652 error due to lack of disk space. This does not occur in 9i, where query runs in only 20 mins and does not take up temp that big. 9i version is 9.2.0.8. 10g is 10.2.0.3Heres the SQL query:
SELECT
J2.EMPLID,
TO_CHAR(J2.EFFDT,'YYYY-MM-DD'),
J2.EFFSEQ,
J2."ACTION",
J2.ACTION_REASON,
TO_CHAR(J2.GRADE_ENTRY_DT,'YYYY-MM-DD'),
J2.COMPRATE,
J2.CHANGE_AMT,
J2.COMP_FREQUENCY,
J2.STD_HOURS,
J2.JOBCODE,
J2.GRADE,
J2.PAYGROUP,
PN2.NATIONAL_ID,
TO_CHAR(PC.CHECK_DT,'YYYY-MM-DD'),
SUM(PO.OTH_EARNS),
To_CHAR(SUM(PO.OTH_EARNS)),
PO.ERNCD,
'3',
TO_CHAR(PC.PAY_END_DT,'YYYY-MM-DD'),
PC.PAYCHECK_NBR
FROM PS_JOB J2,
PS_PERS_NID PN2,
PS_PAY_OTH_EARNS PO,
PS_PAY_CHECK PC
WHERE J2.EMPL_RCD = 0
AND PN2.EMPLID = J2.EMPLID
AND PN2.COUNTRY = 'USA'
AND PN2.NATIONAL_ID_TYPE = 'PR'
AND J2.COMPANY <> '900'
AND J2.EFFDT <= SYSDATE
AND PC.EMPLID = J2.EMPLID
AND PC.COMPANY = PO.COMPANY
AND PC.PAYGROUP = PO.PAYGROUP
AND PC.PAY_END_DT = PO.PAY_END_DT
AND PC.OFF_CYCLE = PO.OFF_CYCLE
AND PC.PAGE_NUM = PO.PAGE_NUM
AND PC.LINE_NUM = PO.LINE_NUM
AND PC.SEPCHK = PO.SEPCHK
AND EXISTS (SELECT ERNCD
FROM PS_P1_CMP_ERNCD P1_CMP
WHERE P1_CMP.ERNCD = PO.ERNCD AND EFF_STATUS = 'A')
GROUP BY J2.EMPLID,
J2.EFFDT,
J2.EFFSEQ,
J2.ACTION,
J2.ACTION_REASON,
J2.GRADE_ENTRY_DT,
J2.COMPRATE,
J2.CHANGE_AMT,
J2.COMP_FREQUENCY,
J2.STD_HOURS,
J2.JOBCODE,
J2.GRADE,
J2.PAYGROUP,
PN2.NATIONAL_ID,
PC.CHECK_DT,
PO.ERNCD,
'3',
PC.PAY_END_DT,
PC.PAYCHECK_NBR
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