Question about Verizon insurance

If I enroll in the Verizon insurance plan and something happens to my phone, do I still get a refurbished as a replacement?

Personally I have had a great experience with Assurion. They even upgraded me to a better phone because it is what they had in stock. There is really no problem with a refurb, at least you know that a tech has gone over it using a 10 category 100 point per category checklist and it works. I prefer refurbs beacause they are tested and known good equipment. I hope that allays your fears. I'd rather pay $99 bucks for a refurb than have to shell out 600 bucks for a new device any day. They will also replace and accessories that you might have lost as well as long as you let them know about them when you make your claim. Well worth it.

Similar Messages

  • Questions About Verizon EDGE Plan???

    So, me and my guy went into what we thought was a regular Verizon Store to ask about combining our accounts to save some money (we are engaged).  My guy was having major issues with his Pantech Maruader and the sales person convinced him to get on the EDGE plan and get a Samsung Stratosphere II (he wanted a keyboard smartphone).  I asked about when we could combine our accounts and he said any time.  He suggested we do it on the 1st of next month though so the bill won't be huge.  Well, I called up Verizon today to try to get a quote again since I had forgotten.  They told me and also told me I didn't have to wait to get my guy on my plan.  So I proceeded on the website to try to "add a line" and it wouldn't let me.  We called customer service and they said an EDGE plan couldn't get under a non-EDGE plan and there was this"assumption of liability" phrase getting thrown around.  I said I accept the assumption of liability and they said they still couldn't do it.  If I wanted to connect to HIS plan I could but not vice-versa.
    So I have heard all these different things and stories.  And I wonder if he can just pay the balance off the phone and quit this EDGE plan and go back to the normal plan he had before, I believe the MORE EVERYTHING plan?  Another guy at the "Verizon" store said we can't combine the accounts and that the EDGE plan just came available two days before he got the new phone and the plan.  This was March 12, 2014.  He also stated that they were very uninformed about the EDGE plan as employees and that the "Assumption of Liability" bit was told to them last week.
    But from what I'm reading up here is that EDGE rolled out August last year????  So did I just get blantantly lied to so I wouldn't go off on the guy?  I didn't act angry towards him or anything just went in there asking what were th options so we can combine our accounts.  I want him under my account cause my job discount is bigger than his.  He also stated that we could just pay off the phone and there would be no early termination fee and he could go back to his regular plan...then transfer to myaccount, is this true??
    Please someone shed some light on these questions!!

    We tried to go into the Verizon store on N. Main St. in Suffolk, VA. yesterday to pay off the phone balance and get out of the EDGE plan, do the AOL and get him under my plan.  The Rep said we couldn't do that until it's been 30 days since he signed up for the plan.  That will be on Saturday, but she said wait until Sunday just to make sure.  So AGAIN I am getting a run-around.  I am tired of this situation.  Does Verizon not want $335 out of my pocket immediately??  I will be printing out this conversation and bringing it to the store again today.  Also, I hope you are a real representive and not a robot, since the other store told me the other responses from a chat I had on this site was from a robot and basically blew off any of it's answers...
    The original store btw is on Portsmouth Blvd. in Chesapeake, VA.  They "state" they are an authorized Verizon dealer but they are NOT an official store.  The REAL name of the store is WeRWireless and the address is 4300 Portsmouth, Blvd. #196, Chesapeake, VA. 23321
    The store I will be going to tomorrow will be Verizon Wireless, 1202 N. Main St. #200, Suffolk, VA. 23434.

  • A question about Verizon landlines

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    BeenDefrauded wrote:
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  • Questions about Verizon Customer Service

    Christopher from Verizon finally called me back tonight. He lied to me repeatedly about calling me back several times over the last month. When I reminded him that he was calling my VERIZON PHONE and he could check the log of incoming calls, it would clearly show that I never received the call. Finally, he confessed to me that his father is a drug addict and that is what caused him to not return my calls. I immediately asked him to switch me to a supervisor and I was connected to a supervisor by the name of Christopher (ironically) badge #XXXXXX from Irvine, CA who understood my frustruation but could only credit me $75 for last month, this month, AND next month since my plan never changed in time for the next billing cycle. I WILL cancel my phones tomorrow and I WILL NOT be paying the $1,195 in early termination fees. Shame on Verizon. I never should have experienced what I did tonight. Not to mention the countless hours that I have spent on calls with them.
    Unbelievable.
    Message was edited by: Verizon Moderator to remove Badge #

    clarkerw1122 wrote:
    I was connected to a supervisor by the name of Christopher (ironically) badge #XXXXXX from Irvine, CA who understood my frustruation but could only credit me $75 for last month, this month, AND next month since my plan never changed in time for the next billing cycle.
    As Akitoscorpio said, I feel like I walked into the middle of the story.... clarkerw1122, your post gives no indication of what the original problem is/was, and all I see is frustration with the credit offered and apparently, a lot of effort to get that.  We don't know why you are seeking more of a credit, if it is justified...
    You may be entitled to more of a credit,  $75 may be very generous.  Without details and more of the story, we can't be much help to you (if you did come here for help, that is).  Maybe you just wanted to vent...

  • Question about Verizon Internet

    I am thinking about using Verizon internet for my laptop at home. I have heard of this thing that you plug into your laptop and you just pay for it and get internet that way. Does anyone know what that's called or what I am talking about, because I can't find anything like that on the Verizon website, and I know it exists because I knew someone that had it.

    Does the term "Dongle" or "3G/LTE Modem" ring a bell by any chance? I believe what you're talking about may relate to mobile Internet that can be reached wherever you can get cell phone service, generally. Check Verizon Wireless or another wireless carrier for these.
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    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Verizon iPhone - mobile hotspot and other questions about the data options

    I just ordered the Verizon iPhone. Can anyone explain the options here:
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    2) "3G Mobile Hotspot 2GB" - does this mean that there's no way I can share my 3G connection via wifi without paying the extra $20/month?? How about tethering to a single computer (USB, BT, or WiFi) - does that also require this extra option?
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    Hi
    Regarding your #2 question; yes, you must pay $20/mo to use the 3G Hotspot aspect of the iPhone, same as with any of Verizon's phones that offer this feature such as the Droid X, HTC phones, etc. And, there is NO additional charge to tether it to your computer; it's $20/mo regardless. You can still use the iPhone's WiFi feature to search the web which is part of the regular data plan. We're only talking about paying the $20/mo for the "up to 5 devices" jumping on your phone as a hot spot.
    I'm an Apple fan, have my MacBook Pro, but my phone is a Droid X. I've been a Verizon member since a year before they became Verizon. Additionally, I am part of the Verizon & Motorola test forum; testing new software updates as they come along.
    Something you should know about Verizon's 3G Hot Spot feature; it has issues. Those of us in the Motorola & HTC forums have experienced identical issues with regard to the 3G Hot Spot feature; it disconnects every 2 minutes, even when you are actively surfing the net. Verizon & Motorola Support have been very helpful to provide what they believe are fixes, including: changing the channel, hard resets, clearing cache, etc. It does not work. Most of us believe, this is NOT a Verizon issue, but a phone maker issue.
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    I have no idea why Verizon can't simply upgrade the firmware, even recent firmware upgrades have not resolved this. Most new computers are 64 Bit now.
    Despite this, I use my MiFi 100% untethered and carry my charge cord in my bag as it also works on my Droid, and I presume they may do the same for the iPhone; reduces the need for multiple power cords.
    I really looked forward to the 3G feature of the Motorola & HTC phones, but honestly, it's just not there yet; mine was slower than Dial Up, and I'm not kidding.

  • Question about source system copy for BW

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    We have two clients in the source ERP:
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    Thanks,
    Andreas

    Unfortunately, you will lose your source connection and need to create a new one in R/3.  You can use the same source system name in BW, but check the source system connection after the copy (SM59).  Also, I would "Restore" the source system (in BW, right-click on Source system in RSA1, and click "Restore") to insure the datasources get replicated from R/3 to BW.
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  • I am hearing some not-so-good things about Verizon.

    I am hearing some not-so-good things about Verizon.  Why aren't I hearing about the new pricing from you?  If I have to pay more than I am now, I will switch providers in December when my contract is up.  I have put my phone as a priority and food on the back burner!!!!!!!!!  Let's hear it from the horse's mouth!!!!

    I want information...from Verizon...do you work for them?  I also want to hear from other people about their opinions/questions on the subject...I watch Robyn Meade in the morning and on that news program, they were talking about AT&T and Verizon increasing their charges for data...T-Mobil and Sprint won't be doing that.  They were just warning us...their info is pretty reliable.  I just want to hear it from the horse's mouth and know the truth about what is coming up.  I have found that I have to check on things and double check, so I don't get "half" the info I need to make a good decision.  I am not wealthy, and need to protect my priorities.  I have been satisfied with Verizon service so far...just don't want any surprises.  My contract is due to expire in Dec. so I need to make a decision about what service to use.  I tried using the "chat" this morning and didn't get an answer, just a "link", so I am using all the avenues I can think of to
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  • GOT YOUR LETTER ABOUT VERIZON BUSINESS TECHNOLOGY PHONE

    GOT YOUR LETTER IN THE MAIL TODAY REGARDING SETTING UP  OUR FARM WITH A VERIZON BUSINESS PLAN.
    FIRST OF ALL LET ME EXPLAIN...
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    OUR VERIZON PHONES WHEN WE "GO TO TOWN" BUT AS FOR AT HOME WE WILL USE OUR LANDLINES - THEY WORK NO MATTER WHAT!
    IM SURE OTHER FOLKS FEEL THE SAME WAY IN THE RURAL AREAS...  WE PAY FOR A SERVICE AND
    DUE TO GREED IT GOT TAKEN AWAY. 
    THANKS!

    I really wish that we had that Staples easy button in situations like this because it sounds like you have had quite the experience with your cellular signal.  It is true that when we merged with Alltel and began converting cellular sites, some people noticed a difference with their signal strength; most people it was better, but few others noticed a decrease in signal strength. 
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  • Verizon Insurance a Scam

    If you purchase verizon insurance you will not get your phone replaced.  I had a droid stolen from my vehicle and I have always carried insurance with verizon on my phones.  This is the first time I have had a claim with verizon in years.  They have not replaced my phone and it is 2 months after I had it stolen.  They said they dont have any more droids.  I am now giving the news to the Better Business Bureau.

    This is poor logic.  If Verizon is going to sell the insurance, and sell it as if it is their product, they are on the hook as much as Asurion.
    I have neighbors that have worked for Asurion and had that been presented at the time I signed up for the insurance a major red flag would have gone up and I would not have signed up.
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    According to the call agent, I was suppose to receive something from Asurion in the mail.  Given my knowledge of the company, and experience with my neighbors, I would have noticed it.  Nothing.
    Verizon has been a pretty good company to deal with but, not mentioning the deductible when it is being sold is beyond the pale.
    <Moderator Note:  Due to the age of this discussion it is now closed.>
    Message was edited by: Verizon Moderator

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    Message was edited by: Verizon Moderator

        Thank you for your post Junebug. On most phones, turning the reminder off will stop the alarm from sounding. As this is a much older device, I don't have a phone to test. Have you tried removing the calendar event completely? Did you recently purchase this phone or have you had this for awhile?
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