Questions for anyone using this forum

is this forum only for people who have problems with apple stuff to go and complain so that we feel better, because i've posted numerous questions on this and other forums, non have gotten replies. i really feel as though this is only a place where people can go to vent some frustration with things. i'm not even sure if there's a guy (or team,which there should be,) out there just looking at these questions and trying as best as they can. now i understand if its only a group of like ten gpeople there to help us because there has got to be at least a million people, if not more, out here sing mac products and experienceing problems. i just want to know if its really that hard to get a little responce about things. we have problems, we come here for answers because thats where apple tells us the answers are.
now my latest question may not be able to be answered by an apple tech, but, where is the best place to hock an iPod for $$$. mine is dead and will not come back to life. i want to get another iPod but its not in my budget unless i can sell my current dead iPod to put a down payment on a new one. so if theres anyone out there with an answer, please respond, otherwise its like talking to a wall.
Windows XP Pro 20 gb iPod photo

No, this is definately not a place just to complain so you can feel better. These are user-to-user support forums. Nobody here works for Apple (other than an occasional moderator). We're just users like you who enjoy helping others.
I haven't seen your other posts, but usually if a post goes a while without a response, it's because the post either doesn't provide enough information, or is just a rant and doesn't ask a specific question. Post a detailed description of your problem without ranting about it and you will be very likely to receive help.
If your iPod is dead, you can either sell it on ebay or somewhere (people will buy non-functioning iPods), or take it to an Apple store and give it to them and receive 10% off a new iPod.
Cheers!
-Bryan

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Question for Anyone Using CS4 Production Premium with Windows 7

I'm testing Windows 7 at home with CS3 Production Premium and have not had any issues. Of course CS4 is quite a bit different.
Anyone using CS4 Production Premium on Windows 7 regularly? Any issues to report?
Thanks

Thanks for replying to my post:
mark_m wrote:
"I notice that when I open an old CS4 project and PPro asks you to locate the file, that the "show only exact file name" tick box seems to have no effect.
This is on Windows 7 RC 64bit."
On our systems at work that have XP and Vista + CS4 Production Premium. I've noticed this with preview files in particular and possibly some others, I don't remember. The "show only exact file" checkbox is greyed out. This is somewhat annoying because projects can have a huge number of preview files with long cryptic names making it a pain to locate the correct one manually to get the ball rolling. If I don't think it'll take too long to re-render, I just select "skip preview files".
We bought 3 licenses for Windows 7 and I'm encouraged by the performance, reliability and features on my home test system (RC 64) that has CS3 installed. Can't wait to get rid of XP and Vista.

Question for anyone using Modul8 2.5.8 with QuickTime 7.6?

Like the title says, please answer only if you're using Modul8 with the new version of QuickTime. There is no place for speculation, no matter how well informed, in this thread.
I've got a gig on Saturday night and I don't want to risk any degradation in performance necessitating an "archive and install" between now and then. On the other hand, if the improved Motion JPEG performance mentioned in the release notes is reflected in Modul8, then I'm all over it!

There is room for speculation, since others who might read this could benefit from it.
If you're in dire need of the system to work during your gig, and it's working now, then dont update to 7.6 until after the event this weekend. This goes for any update, and not just quicktime.

Question for anyone using WebEdit

We recently have turned on this feature and are seeing sporadic problems where the application opens however the document fails to display. In its place we are presented with a garbled version of our portal login screen - as though there were a gateway/security type of issue.
A PTSPY recently revealed that the user didn't have appropriate permission to a 202 object. After guessing which class that would be it seems most likely that this is either our Collab Remote Server or our Collab Crawler. Both of these are set with the everyone group to have READ access.
If you use Collab's WebEdit could you check your security on both of these objects and see if you have it raised to SELECT for your everyone group. I can't fathom that it would be needed to be set any higher than that. Or if you have any other guidance I'd be thrilled to hear it!

Geoffgarcia,
In our installation the Collaboration Remote Server and Collab Crawler the Everyone group has select permissions on them. However I suspect the issue isn't with either of these objects, but the Checked In Property. It is object 202. Check to see if it is set to select. Hope it helps!
Jonathan

I was advised to purchase dazzle video creator to move analog videos from an old sony camcorder to a mac. I have purchased the dazzle and the specs seem to be for windows only. Has anyone used this product on mac?

I was advised to purchase dazzle video creator to move analog videos from an old sony camcorder to a mac. I have purchased the dazzle and the specs seem to be for windows only. Has anyone used this product on mac?

I am not certain, but I believe there is a version of Dazzle for the Mac. However, it is not the route I would chose.
You really need a proper analogue to digital converter, like the ADVC110, to connect to your camera via the usual RCA cables, and to your Mac via firewire.

Has anyone received advertising for software called "Mackeeper". Does anyone know if this is supported by Mac, and has anyone used this software?

Has anyone reveived advertising for software called "Mackeeper". Does anyone know if this software is supported by Mac, and has anyone used this software?

Thanks Kappy, I let it do the scan and when it stopped halfway through and demanded registration I stopped and deleted it. I still have the icon in the menu bar at the top of the screen and don't know how to remove it. If this is not possible I can live with it. I am new to Mac and have trouble divorcing myself from my old PC habits!

I just saw a message that iWeb has been discontinued by Apple. It suggested EverWeb. Has anyone used this or do you have aother recommendation?

I just saw a message that iWeb has been discontinued by Apple. It suggested changing to EverWeb. Has anyone used this or do you have another recommendation?

Hi
I have now used Everweb to transfer a website from iWeb & am now working on transferring a second website.
I cannot recommend Everweb highly enough. I am an amateur, so iWeb was the easy option for me. Everweb is just as easy to use and very similar to iWeb. New features are being added every few days.
I am extremely impressed by the excellent and prompt service from both the forum and support. All my questions have been answered (& there have been many of them!)
Everweb is complimented by an excellent site Everweb codebox which has developed more widgets and codes to add to Everweb. Roddy from Everweb codebox has been invaluable by answering questions on the forum & generally complimenting the Everweb team.
I have purchased the Everweb program & Hosting. This gives my 1 click updating and works seamlessly. The price is competitive and the support exemplary.
All in all, I am delighted with Everweb, excellent program & excellent support!! I would not hesitate in recommending it to anyone.
In answer to your question...buy it!!!!
Lynn

'Genius' related question for anyone with over 1.2TB of music?

Anyone out there with a iTunes library with over 1.2TB of music?
Reason I ask, is that I've not been able to solve a problem in updating Genuis - I'm getting the error - 'Genius results can't be updated right now. There is not enough memory available ~ Please try again later.' or the 'unknown 4002 error'. The steps I've taken to try and correct sometime back can be found in https://discussions.apple.com/message/12584815#12584815 and also shown here in sequence below.
I keep thinking this will be fixed with the next version iTunes but so far with the latest, things still the same. So looking to see if anyone with a similar size library is having similar problems and it just a limitation of the program or it's something specific on my end that I can fix.
Appreciate...
Up to this weekend I've had not issues with Genius. Worked beautifully and updated last Sunday as I have been doing every week since Apple added Genius. Yesterday I added a few albums and went to update and now getting the error of 'Genius results can't be updated right now. There is not enough memory available ~ Please try again later.' Now my library is well over >200,000 songs and only added 6 albums this time. Music sits on a external 2TB drive ~100GB free and my MacBook Pro has over 60GB open. Running latest Mac OSX and latest iTunes. Nothing new installed or changed since last Genius update.
To the points raised in this thread.
1. I've been updated weekly with a Library with over 200K songs till now with no problem. Majority is what I've ripped from my albums & CDs.
2. Deleted the albums recently added since last successful update - same result.
3. Connected directly to the network bypassing router as suggested here - same result.
4. Reinstalled iTunes program - same result.
5. Repaired permissions - same result.
Problem remains. Welcome any additional thoughts.
Question for anyone with a music library
https://discussions.apple.com/message/12584815#12584815
Ok, tried all the suggestions here yet the problem remains.
In addition what I posted above -
1) Dumped the cookies in user/library/cookies folder
2) Deleted the apple cookies found under Safari Preferences "Show Cookies"
3) Repaired disk permissions
4) Deleted iTunes Library Genius.itdb file
5) Reinstalled iTunes (with the new 10.1 version)
6) Restarted computer
7) Rebuilt iTunes Library folder http://support.apple.com/kb/ht1451
8) Deleted all iTunes dead tracks
http://dougscripts.com/itunes/scripts/ss.php?sp=removedeadsuper
9) Increased internet access speed
10) Removed all open "[" and '}' brackets from songs, albums & artists
10) Rebuilt my entire library from scratch!
Is there anyone out there with over 200K songs that can update their Genius? One thing I noted is the genuis.itdb file is just over 2GB. I'm wondering if there is a maximum size on this based on the error I'm getting. Any thought or know info on this?
Ok, think I may have found something here with this. I backed out all the music added prior to this problem occurring and ran the Genius update. All worked fine. I then started adding the music back little by little (running the update each time) until the problem returned. When the problem came back I ruled out the specific music added by backing that bit out, verified all was ok and added a different batch back in.
Bottom-line it appears that when my library exceeds exactly 1.208TB the problem appears. Interestingly enough it does not appear to be related to the number of songs, the size of the genius.itdb file (in fact when it was working the file was at 2.25GB - larger than what I reported before). It specifically seems to be related to the size of the overall library - when I have it for example at 1.2079 all is ok, 1.2081 it fails with this error.
I did try moving the library and related files to the external drive but same result. abavetta, I think your suggestion of this script may be a workaround for now - although from what I read, is this not the same that you can do anyway with iTunes by holding the alt/option key open start up? In fact I do have two libraries now - one with the 2TB drive which I use at home and another for 2x500GB disks I carry with me when i travel. I just reported the same back to Apple but doubt if any immediate solution will come for this. Too bad as one of the great things about having such a large library is the mixes you can generate via Genius. Anyway, such is life and will just live with this for now. I also just found this program called Tangerine! http://www.potionfactory.com/tangerine/ which creates playlists like Genius - although through a different technique I might also take a look at.

Just to let all know that may be having a similar problem, what I found by accident to fix this problem.
Reset all my Home Folder permissions using the resetpassword method from the startup utility in Lion. Then turned off/on to reset Genius and cleaned out the cache folder for good measure. Finally after more than a year without, have Genius up and running again.

Question to Moderators of this Forum

Hello Moderators,
First of all, a very LOTs of thanks, for creating such a Great Platform for the solution of an ERROR known as Community Network Forums.
Here we can discuss regarding any error, issue related to the SAP, But i am seeing that most of my Post are being neglected and thrown-away from this Forum to the Test and Playground environment.
I am not in a Habit of posting my question to this Forum, first i try to take Help of Mr. GOOGLE, if i do not get any suggestion then i POST my questions to the Forums.
I did not got any of the Solution from Test and Playground Environment, and there are certaing issues which needs to be taken care immediately, and for that People use this Forum.
These thing are not mentioned in the Rules OF Engagement for this Forum, that the Post will be moved to Test and Playground system.
I know in SAP we have Test System, where we can test our functinality before putting it into PRODUCTION.
But here in test and playground system, i am seeing that my post are not been attended, and getting older and older.
Can anybody explain, whether my Questions are irrelevant, so that they can be neglected, OR my questions are not made for this Forum.
Please do reply.
Thanks and Regards,
CB

Hi CB,
What typically happens is that the "Report Abuse" button raises an alert for the moderators from one or more community members that some thing is not right with the thread.
We then also look at the track record of previous complaints to gage how to react.
In your specific case more effort should go into the question and I also recomment stating what you have managed to find or try yourself that does not work.
Also you have duplicate posted in the past, which does not count in your favour and contributors as well as moderators dont like that.
In the past we have rejected such posts. Now we often move them to the "Beginner's Corner" (which for the moment still has the title "Test & Playground forum" but will be changed later this year to a beginners forum for each category - I am told).
Personally I also dont like the side affect of folks rushing in to answer easy questions over and over again and neglecting the more interesting ones (a.k.a. "flooding the forum").
Hope you understand.
Is there any specific question of yours which you feel should be moved back to the forum? I will take a second look at it if you do as well..
Cheers,
Julius

How can I use this forum?

Does anybody here can tell me how can i use this forum???

What do you want to do? What is your question?
Randy

- it doesnt want to drag? Has anyone used this software with imovie?

I am trying to transfer vhs movies to my harddrive using videglide I have successfully recorded it and saved it onto my desktop but I cant seem to transfer the movie to iphoto for editing - it doesnt want to drag? Has anyone used this software with imovie?

I presume you mean Videoglide - which I had never heard of.
Having read the specs:
http://www.echofx.com/videoglide.html
I am wondering how it manages to digitise analogue video from a VCR. For that I use an analogue to digital converter that imports straight into iMovie via firewire.
You should contact the developers of Videoglide for instructions on how to use it.

Has anyone in this Forum had problems with installing and running Adobe apps on the new MacPro?

Has anyone in this Forum had problems with installing and running Adobe apps on the new MacPro?
I have been trying to install Photoshop CS6 & CC and Acrobat Pro XI on my Mac Pro (late 2013). I keep getting a 'configuration' error message and wondered if the problem was wide spread.
TIA,
Jerry

Thanks, Martin.
Good to hear someone has had success. The lack of it here is frustrating and depressing.
Thanks again,
Jerry

Approximately 6% of all requests for help on this forum are ever "solved."

Approximately 6% of all requests for help on this forum are ever "solved." And approximately 34% of all requests for help on this forum are never responded to. Even with all the caveats, these numbers are embarrassing. Good luck everyone!

More facts and stats from the horse's mouth - http://www.mozilla.org/foundation/annualreport/2009/sustainability.html
"Total assets as of December 31, 2009 were $143 million compared with $116 million at the end of 2008, an increase of 23 percent. Unrestricted net assets at the end of 2009 were $120 million compared with $94 million in 2008, a 28 percent increase."
"Mozilla consolidated expenses for 2009 were $61 million, up approximately 26 percent from 2008 expenses of $49 million. Mozilla operating expenses in 2009 continued to remain highly focused on people and infrastructure."
"At the end of 2009, Mozilla was funding approximately 250 people working around the world."
Yes, Mozilla is indeed doing very well but they're a bit worried about the IRS audit that is currently going on.
Now, if we take the figure from the 2008 cnet article that 80% of expenses are spent on Mozilla employees as a relatively stable benchmark for 2009, we see that employee salaries averaged out to around $200,000 dollars annually for each employee, which obviously isn't what each employee is actually getting paid, but what it does mean is that given typical corporate scaling of salaries, some folks in this non-profit are making lots and lots of money.
The individuals who should be the most upset about Mozilla's unwillingness to invest even a fraction of its profits into building a real and responsive user support system are the collective-community-driven-volunteers who commit their free time so Mozilla can continue to cash in big time at their expense. A brilliant model!
Again, Firefox users appreciate the work that you and the other unpaid/unacknowledged volunteers do here.... Mozilla appreciates it more.

Synology DS710+ - Anyone using this for NAS ?

I'm thinking of buying a Synology DS710+ for our small Mac based office (10.4/10.5 and 10.6 OS's). (http://www.synology.com/us/products/ds710+/index.php)
Basically I'm now a bit concerned about the compatibility and reliability of this product after reading some of the posts on the Synology forums.
Is anyone on these forums using this product? What are your thoughts?
I'm hoping to use it mainly for backup (possibly time machine on one main machine - OSX 10.6.3)/email server/web hosting & ftp.
It's a lot of money for us to be spending at this time, so I need to ensure I spend the money wisely!
Thanks for any information or comments regarding this matter.

I'm not sure if checking your RAM will affect your warranty. So, before you do anything, contact MSI and they will be able to tell you your options. They may even be able to guide you through some steps over the phone.
I hope everything works out oka...

DVD Cloner for Mac v4- has anyone used this software?

I'm wanting to get a good DVD burner software, however there are so many out there. Has anyone used DVD Cloner for Macv4?

Thanks Kappy, I let it do the scan and when it stopped halfway through and demanded registration I stopped and deleted it. I still have the icon in the menu bar at the top of the screen and don't know how to remove it. If this is not possible I can live with it. I am new to Mac and have trouble divorcing myself from my old PC habits!

Questions for anyone using this forum

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