R12 DMZ login page hangs after some time

Node 1: Database 10.2.0.3
Node 2: internal Application
Node 3: External Application - currently not exposed to the internet, we are testing opening the URL internally.
Followed DOC I: 380490.1 - in order to achieve the External node.
The Database and Application are working fine. The instance works perfectly fine.
However, when we open the External URL, it hangs on the re-direct page. it does not give any error.
Once we bounce the External services, the URL does show up for 2-3 attempts.
Even though the URL hangs, we are able to ssh, run traceroute, sqlplus, perform adadmin tasks etc - from the External node. we do not have any issues performing the activities mentioned.
Solutions tried:
We increased the OHS timeout parameter - in the XML file and ran autoConfig.
We increased the keepalive parameter in the httpd.conf and mod_oc4j.
Please let us know what else we can try.
Doubt: Our Internal Application and Database server are 32 GB RAM each. However, the External Node, is 3 GB.
Could this be a possible issue.
Internal application and Database are seperated by a single frewall from each other. Wherein, the External Application is seperated from these servers with 3 firewalls.
The 3rd firewall is used to URL filtering. Could this be a possible issue.
Error in Apache Error Log:
[Wed Nov 11 16:48:39 2009] [warn] [client *.*.*.*.*] oc4j_socket_recvfull timed out
[Wed Nov 11 16:48:39 2009] [error] [client *.*.*.*.*] [ecid: 1257943417:*.*.*.*:27189:0:487,0] mod_oc4j: request to OC4J ERPWeb.*.ae:21500 failed: recv failed (errno=4)
We increased - Timeout 1500 - Default 300 (apps/tech_st/10.1.3/Apache/Apache/conf)
Bounced Services.
adapcctl.sh stop adoacorectl.sh stop adformsctl.sh stop adoafmctl.sh stop adopmnctl.sh stop
Started in the reverse order.
rm -fr $INST_TOP/ora/10.1.3/j2ee/oacore/persistence/*
rm -fr $INST_TOP/ora/10.1.3/j2ee/oafm/persistence/*
rm -fr $INST_TOP/ora/10.1.3/j2ee/forms/persistence/*
XML file - we made the following changes: <ohstimeout oa_var="s_ohstimeout">1200</ohstimeout>
changed from 300 to 1200
s_long_runing_jvm = false - true by default.
AutoConfig
cat $IAS_ORACLE_HOME/Apache/Apache/conf/mod_oc4j.conf
# Oracle iAS mod_oc4j configuration file: mod_oc4j.conf #
LoadModule oc4j_module libexec/mod_oc4j.so
<IfModule mod_oc4j.c>
</IfModule>
Checked - $INST_TOP/ora/10.1.3/j2ee/oacore/config/oc4j.properties
LONG_RUNNING_JVM=false (should be false after autoconfig)
Compiled jsps
$FND_TOP/patch/115/bin - perl ojspCompile.pl –-compile –-flush -p 2
cat /oracle/dmzappl/inst/apps/ERPPROD_erpweb01/logs/ora/10.1.3/j2ee/oacore/oacore_default_group_1/application.log
09/11/11 17:26:57.72 html: chain failed
javax.servlet.ServletException: java.lang.RuntimeException: Cannot get Connection to the Database
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindPageContext.handlePageThrowable (EvermindPageContext.java:780)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindPageContext.handlePageException (EvermindPageContext.java:727)
at AppsLocalLogin.jspService(_AppsLocalLogin.java:304)
at com.orionserver[Oracle Containers for J2EE 10g (10.1.3.0.0) ].http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:335)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ResourceFilterChain.doFilter (ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindFilterChain.doFilter (EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ServletRequestDispatcher.invoke (ServletRequestDispatcher.java:610)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ServletRequestDispatcher.forwardInternal (ServletRequestDispatcher.java:359)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.doProcessRequest (HttpRequestHandler.java:870)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.processRequest (HttpRequestHandler.java
We got a doscument which said:
Submit 'Compile Security' concurrent request - with parameter "yes" - However, we have not run this request.
cat /oracle/dmzappl/inst/apps/ERPPROD_erpweb01/logs/ora/10.1.3/opmn/oacorestd.err
09/11/11 17:21:52 Caused by: oracle.apps.jtf.base.resources.FrameworkException: Failure in CacheLoader: oracle.apps.jtf.base.resources.FrameworkException
09/11/11 17:21:52 at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:830)
09/11/11 17:21:52 at oracle.apps.jtf.cache.CacheManager.getInternal(CacheManager.java:4802)
09/11/11 17:21:52 at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:4624)
09/11/11 17:21:52 at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:216)
09/11/11 17:21:52 ... 23 more
09/11/11 17:21:52 Caused by: oracle.apps.jtf.base.resources.FrameworkException
09/11/11 17:21:52 at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:222)
09/11/11 17:21:52 at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:189)
09/11/11 17:21:52 at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:166)
09/11/11 17:21:52 at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:141)
09/11/11 17:21:52 at oracle.apps.jtf.cache.GenericCacheLoader.load(GenericCacheLoader.java:87)
09/11/11 17:21:52 at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
09/11/11 17:21:52 at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
09/11/11 17:21:52 at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
09/11/11 17:21:52 at oracle.ias.cache.CacheAccess.get(Unknown Source)
09/11/11 17:21:52 at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:771)
09/11/11 17:21:52 ... 26 more
09/11/11 17:21:52 Caused by: oracle.apps.jtf.base.resources.FrameworkException: Io exception: Connection timed out
09/11/11 17:21:52 at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607)
09/11/11 17:21:52 at oracle.apps.jtf.base.resources.FrameworkException.addException(FrameworkException.java:585)
09/11/11 17:21:52 at oracle.apps
We ran Concurrent manger job "Synchronize Workflow Local Tables" as sysadmin.
cd $INST_TOP/ora/10.1.3/opmn/conf
$ grep Xmx opmn.xml
<data id="java-options" value="-server -verbose:gc -*Xmx512M -Xms128M* -XX:MaxPermSize=160M -XX:NewRatio=2 - XX:+PrintGCTimeStamps -XX:+UseTLAB -XX:+UseParallelGC -XX:ParallelGCThreads=2 -Dcom.sun.management.jmxremote - Djava.security.policy=$ORACLE_HOME/j2ee/oacore/config/java2.policy -Djava.awt.headless=true -Dhttp.webdir.enable=false - Doracle.security.jazn.config=/oracle/dmzappl/inst/apps/ERPPROD_erpweb01/ora/10.1.3/j2ee/oacore/config/jazn.xml"/>
<data id="java-options" value="-server -verbose:gc -Xmx512M -Xms128M -XX:MaxPermSize=160M -XX:NewRatio=2 - XX:+PrintGCTimeStamps -XX:+UseTLAB -XX:+UseParallelGC -XX:ParallelGCThreads=2 - Djava.security.policy=$ORACLE_HOME/j2ee/oacore/config/java2.policy -Djava.awt.headless=true -Dhttp.webdir.enable=false"/>
<data id="java-options" value="-server -verbose:gc -Xmx256M -Xms64M -XX:MaxPermSize=128M -XX:NewRatio=2 - XX:+PrintGCTimeStamps -XX:+UseTLAB -XX:+UseParallelGC -XX:ParallelGCThreads=2 - Djava.security.policy=$ORACLE_HOME/j2ee/oacore/config/java2.policy -Djava.awt.headless=true -Dhttp.webdir.enable=false - Doracle.security.jazn.config=/oracle/dmzappl/inst/apps/ERPPROD_erpweb01/ora/10.1.3/j2ee/forms/config/jazn.xml"/>
<data id="java-options" value="-server -verbose:gc -Xmx256M -Xms64M -XX:MaxPermSize=128M -XX:NewRatio=2 - XX:+PrintGCTimeStamps -XX:+UseTLAB -XX:+UseParallelGC -XX:ParallelGCThreads=2 - Djava.security.policy=$ORACLE_HOME/j2ee/oacore/config/java2.policy -Djava.awt.headless=true -Dhttp.webdir.enable=false"/>
<data id="java-options" value="-server -verbose:gc -Xmx256M -Xms64M -XX:MaxPermSize=128M -XX:NewRatio=2 - XX:+PrintGCTimeStamps -XX:+UseTLAB -XX:+UseParallelGC -XX:ParallelGCThreads=2 - Djava.security.policy=$ORACLE_HOME/j2ee/oacore/config/java2.policy -Djava.awt.headless=true -Dhttp.webdir.enable=false - Doracle.security.jazn.config=/oracle/dmzappl/inst/apps/ERPPROD_erpweb
Would changing: -Xmx512M -Xms128M to -Xmx1024M -Xms256M help ?.
Please help.
Navas

Hi,
The application was working fine when the network admin opened all the ports on Firewalls.
Now he is asking for the specific list of ports to be opned from DMZ Server -> Database, DMZ Server -> Internal Application node and Internal Application node -> Database so that he can close the remaining ports. Is there any document in metalink which lists this ports ?
Regards
Safaras

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