R61i fingerprin​t login name grayed out already in use

ThinkVantage asks for and verifies fingerprint then goes to a screen for enrolling a new user. My name is filled in but grayed out, the password field is available but when I enter my password and click continue it tells me that name is already in use (or something to that effect) but there is no way to change it, no way to get to any other choice. Please, please help....
Moderator edit: Added more description to subject.

Hi,
can you describe a bit the environment in which yo uare using your system?
Are you not using this as your terminal server? Just a guess.
I can only imagine, that there is some confusion of the application, or it might be started twice.
I have tried to test this and could not reproduce this situation.
Can you describe me your environment.
Cheers

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