Rcv_transactions_interface  -  No header record can be found from RHI

We had a receiving transaction fail because of a deadlock. I have tried setting the status of both the interface record and the interface header record to PENDING and re-submitting the interface manager however it still fails with the error:
No header record can be found from RHI. A header is required for this transaction (transaction_type = RECEIVE)
Anybody maybe shed some light on how you can re-submit a failed job through the interface?
I confess I haven't been on Metalink (sorry, My Oracle Support) because... it isn't working.

Please see these docs.
Receiving:Data Discrepancies, Errors and Validation Issues after upgrade to or install of 11.5.10 (or 11i.SCM_PF.J) [ID 371314.1]
Receiving Transactions Fail Intermittently:RCV_ROI_HEADER_MISSING [ID 392969.1]
Thanks,
Hussein

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