Re: After Restoring to New Hard Disk, No Windows Update - a Fix

How about this one? I bought a Toshiba Laptop while living for some time in the U.S. Admittedly I was stupid not to create the reinstall disk that Toshiba suggested I create when I bought the computer. So I call them to order a new one after installing a new hard drive. Toshiba USA does not accept a Canadian VISA card (that works everywhere else!) and Toshiba Canada "doesn't carry" the US version and therefore cannot supply me with one. Microsoft claims it's out of their hands. I have a legitimate activation key that only works if I use a Toshiba install disk. I tried installing a regular retail version that has no discernible difference to Toshiba's OEM install and I am getting the "This is not a genuine copy" error message because I am using an OEM key on a retail install. Microsoft's solution is to buy a retail version for $149 CDN even though I own it already. Toshiba offers their apologies for my inconvenience and shrugs with perplexity. Other than the obvious (paying $149 for a new version, which I flat out WILL NOT do) any other intelligent solutions? I will destroy this computer and never buy a Toshiba product again before I will pay $149 for a new OS.

I have a legitimate activation key that only works if I use a Toshiba install disk
Wrong right there. When you restore the hard disk to its original out-of-the-box contents using Toshiba recovery discs, no key is necessary. That version of Windows is preactivated.
You cannot obtain an Windows installation disc from Toshiba. 
I tried installing a regular retail version that has no discernible difference to Toshiba's OEM install and I am getting the "This is not a genuine copy" error message because I am using an OEM key on a retail install.
You haven't disclosed the model of your computer. You already paid for the version of Windows that came with it. If you do this right, Microsoft will give you a key to activate that version.
Which computer?
-Jerry

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