Re: Installing hp deskjet 3054 on mac osx 10.9.4

Question

i have an officejet pro 8600.  i upgraded my mac to 10.9.5 and now cannot scan (although I can print). I get a message that says the software cannot be located.  I cannot download the software from  hp download/support.

Answer 1

Hi @zipline 
I can help you scan to your Mac running 10.9.5. Your Title says you are installing Deskjet 3054, but your post message says you have an Officejet 8600.
There is no full feature software and driver available from HP for the Deskjet 3054, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
Instead, you can scan using,
Method one: Scan from the Print & Scan window   
Method two: Scan from Apple Preview
Method three: Scan from Apple Image Capture 
I hope this helps. If you have any additional questions are have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
If you have the Officejet 8600, you can follow the steps below to uninstall any HP software you may have on the computer and then install the proper full feature software and driver.
From the computer desktop, double-click the Macintosh HD  icon.
Double-click the Library folder.
Double-click the Printers folder.
Right-click the HP folder, and then select Move to Trash.
Also move the HP folder that is in the Applications folder to trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Double-click the PPDs  folder.
Double-click the Contents  folder.
Double-click the Resources  folder.
Locate your printer in the printer list, and then right-click on your printer and select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Click the Trash icon on the taskbar, click the Empty  button, and then click OK to empty the trash.
NOTEBy clicking OK, all items in your trash will be permanently deleted from your computer. To delete one item in the trash, click that item to highlight it, and then click OK.
On the upper-left corner of the computer desktop, click the Apple menu icon, and then click System Preferences on the drop-down menu.
Double-click Print & Scan.
In the Printers list, click your HP printer, and then click the Minus button to delete it.
Restart the computer and now you have a fresh start
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it; HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks
I hope this helps, I know it seems like a lot but rest assure, you will be able to scan whether you have a deskjet 3054 or an Officejet 8600.
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Sunshyn2005 - I work on behalf of HP