Re: Why am I having trouble on my sign out with the Itunes store tab (like it stays highlighted) and it will not close out either?
I also have this same question listed under: the Itunes Store category. There are bit more details listed for the question as above. Please help.
You question would probably best appear in iTunes for Windows (you have a PC right?)
https://discussions.apple.com/community/itunes/itunes_for_windows
I suggest reposting there, with a detailed description of what you did, and what messages appeared, etc.
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Why won't the iTunes Store allow me to make purchases and view my account information?
Hello,
I'm having several issues with my iTunes store account and was wondering if someone could help me. This is basically what happened...
Problem #1 - iTunes store will not let me purchase music:
I signed into iTunes (i.e. entered my Apple ID and Password). I looked up some music and pressed "Buy." A pop-up appears and says, "Are you sure you want to buy and download "Song Name?" As a response, I press the "Buy" button. Then another pop-up appears and says, "Improve Apple ID security - To help ensure the security of your Apple ID, choose 3 security questions and answers" and it also requires my Apple ID and Password. I enter my Apple ID and Password and press the "Continue" button. Another pop-up appears saying, "Sign in Required - enter your Apple ID and Password" (Note: I am already signed in at this point). So, I enter my Apple ID and Password again. However, the "Sign in Required - enter your Apple ID and Password" appears again. I'm signed in, but the iTunes store apparently believes that I'm not. Why is this happening and how do I solve this?
Problem # 2 - iTunes store will not let me view my account information:
While signed in, I click the button at the top right corner of the iTunes store (i.e., the button with my Apple ID on it - [email protected]). Then I click "Account." A pop-up appears saying, "Sign in to view account information - Please enter your Apple ID and password and click "Account Info." So I enter my Apple ID and password and click the "Account Info" button (Note: I am already signed in at this point). Then another pop-up appears saying, "Sign in to view account information - Please enter your Apple ID and password and click "Account Info." Once again, I enter my Apple ID and password, then press the "Account Info" button. Then, the same "Sign in to view account information" pop-up appears again.
Basicially, I can sign into my iTunes store account, but when I want to make purchases or view my account information, iTunes continuously asks me to sign in even when I am already signed in.
Also, it might be helpful to note the following:
- I want to change my account info because my old credit card expired and I now have a new one (and would like to change my payment info accordingly)
- Also, I changed my password in hopes that it would help solve these problems. However, this did not help in the least.
I hope someone can help me out because I do not want anyone else to access my account (and spend my money) due to its apparent malufunctioning. And thanks in advance for your help!
Cheers,
K.E.K.I had similiar problems with my itunes account and after some searching found a response that helped me - perhaps it will help you also...
It has to do with the cookie settings in Safari (of all things!)
https://discussions.apple.com/thread/3559322?start=0&tstart=0
I had the problem where when I started up itunes I was constantly prompted for my password regarding something about "automatic downloads". No matter how many times I typed it in, the prompt would just keep re-appearing (I tried about 8-10 times).
When I tried to resolve the issue (based on another thread) by viewing my itunes account (in the top left drop down window where your user name is), I was getting odd messages about "make sure the date is correct", and itunes would not let me view my account.
By turning OFF the option to block ALL cookies in Safari, the problem(s) have gone away.
Open Safari - go to prefs - click on Privacy tab - make sure "block cookies" is set to "from third parties..."
Good luck.
key search terms:
can't log into itunes
sign in to view account
can't access account in itunes -
Why is the itunes store selection different on my mac and apple tv?
Why is the itunes store selection different on my mac and apple tv. when i browse the documenteries on my apple tv, i can purchase/rent only 3. when i look on the itunes store on my mac, there's a whole page of docs to select from.
"ah, so It's really up to the artists/ Distributions people that decide what can be published or sold? "
Yes. -
HT201272 why can't I re-download already purchased music from the itunes store?
why can't I re-download already purchased music from the itunes store?
What country are you in ? Re-downloading music isn't currently possible in all countries (the record companies need to agree to it for each country). If you are in a country where music can be re-downloaded, then if the tracks are still in the store then they should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
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Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already? It has been a week now and still not done processing. I get an error message when I try to restart the download.
What Windows version?
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I am having issues with MLBtv, when I switch on my ATV it no longer comes up as an option nor does vimeo or the iTunes store, i've tried resets etc and after those they appear. put the tav into sleep mode and mysteriously they don't re appear. Any ideas?
I am having the same issue but mine is with Netflix. And there are only 4 categories now on the main menue when there used to be 5. Something went crazy with ATV software.
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Why I it said "Your purchase could not be completed"and also fail to connect with the iTunes Store ?
Why I it said "Your purchase could not be completed"and also fail to connect with the iTunes Store ?
Thank you so much for that !Click here and ask the iTunes Store staff for assistance.
(100884) -
apple today expands the itunes store to reach new 53 countries ... but not MOROCCO why !!!! even the iphone 5 will be released in 21 december in morocco ..
new software that could be released through the iTunes online store for late December or early January, which was the iOS 6.0.2, wasn´t it?
No. The iOS 6.0.2 update was only to address issues with the WiFi chipset in the iPhone 5 and iPad mini. Whether a future software update will add LTE support to existing iPhone 5 units, none of us here can say.
Regards. -
I created an apple id and tried to authorize my computer but it says that this apple id has not yet been used with the itunes store, why?
FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US
http://support.apple.com/kb/HT1311 -
Why my iphone 5 said'this Apple ID has not yet been used with the iTunes Store' when I signed in?
why my iphone 5 said'this Apple ID has not yet been used with the iTunes Store' when I signed in?
sameee hereee!! its driving me nuts
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I'm having trouble connecting my Intel iMac with the internet using wifi router
I'm having trouble configuring my iMac to accept a connection with my Telstra Elite mobile broadband Wifi router.
The iMac's Wifi is turned on and the elite router is selected in the Wifi list with a tick.
The router is turned on, and connected to the internet.
I'm able to surf the net and collect emails using my MacBook Pro ( what I'm using now) and my iPad with no hassles by connecting them to the Telstra Elite Wifi router. But I'm unable as yet to get a connection using the iMac.
The Telstra router accepts up to 5 simultaneous connections.
At present the display on the router says that three devices are connected. They being the iPad, the MacBook Pro and the iMac.
Can anyone help me out?
Gregoryhburgess3 wrote:
I'm having trouble connecting my apple tv to the wifi on my campus. To connect to this wifi on a computer or iphone you have to install a program.
Why?
Contact the school IT department, -
When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?
poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop at all. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first
Hi there northwave8,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.
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