Recently bought a smartphone, switched to $45 plan, now the old "$20 Unlimited Messaging Bundle" won't go away
I switched to a smarthphone about a month ago (the 24th to be exact) and I had a $20 Unlimited Texting Bundle I got grandfathered into because I had for acouple of years, I obviously don't need it now since I got the new smartphone plan, but, I can't remove it, there's no option to, and it expires today, but the option is still there and I can't sign up for auto pay (to get the extra 500 MB of data) because I'd have to pay an extra $20 ($65 total) for the Messaging Bundle I don't even need. So with that said, how is it possible to get rid of it?
HI there Iziama,
I hope that you are loving your new phone! Just to clarify, is this for a prepay plan or a postpay plan? If it is a prepay plan you can call them directly at 888-294-6804. If not, let us know, and we can move on from there. Thanks!
ErinW_VZW
Follow us on Twitter @VZWSupport
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