I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***?

OH NO!!! sorry getting words all muddledup here,. they're Apple iphone/with mic/brand new (that new shape) in-ear-ear-bud type headphones,. NOT thirdparty headphones at all...
Hmmmmmm,. will have a rethink,.
...but indeed,. many thanks for all the suggestions....

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My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

Just moved to new home, updated router and new system with Time Warner and now we cannot get the appl

just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?

Castle15 wrote:
just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?
Cannot get the Apple.. what?
Model and actual device you are talking about?
Apple covers a pretty huge range.. If you mean extreme.. did you reset it to factory and start over.. that is always necessary when you change a network. You cannot pick up a router from one home and network and plonk it into another and have it work.. aint gonna happen.
You also need to power down any pure cable modem for 20min or so to get it to forget the old MAC address that captured the IP so the Apple ??? has a chance to work.

My Ipad dropped off the sofa and now I cannot get the screen to appear - it sometimes shows up bright yellow and green. What can I do to reset? or whatever?

I cannot get the screen to appear - can see if it's on or off. There are times when the screen is bright bright green and yellow then disappears. Can I reset it? if so how?

It will cost you approximately US$219.00 to US$299.00 depending on the model.
Apple will replace the entire iPad; they don't repair.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

HT1751 I had my library and playlists on an external hard drive. Now, I cannot get the playlists to come up in ITunes on my new computer. I recall doing something in properties but dk next step. Suggestions? Thanks

I have a new computer. My old Mac had my playlist synced to an external hard drive. (I have an IPod Classic) The playlists will not come up in ITunes now. As I recall, I had to do something with properties but that is all I remember. Does anyone have any suggestions on how to syn the library playlists tofrom the external hard drive to the computer? Thank you

chevalierdurufle wrote:
My itunes library used to be on a PC - but shortly before the PC went to PC heaven I transferred the library onto an external hard drive
You mean you transferred the media, not the library...
Now I have a laptop - but I can't get itunes to pick up the library location
The library location is in your /Music/ oflder.
Your media files (not yet in your new iTunes library ) is on the external drive.
I have changed in advance preferences, but the library does not display.
Because you have not yet added anything to your library.
Quit iTunes.
On the external, create a new folder named My iTunes library (or something).
Hold Shift and launch iTunes.
Select Choose library... and select My iTunes library on the external.
Go into Windows Explorer and move all the media files on the external into /My iTunes Llibrary/iTunes media/Automatically add to iTunes/ folder.

Th button. This happened some months ago and I succeeded in starting it using a procedure I found on some forum, which involved pmu reset etc. now I cannot find this advice. If anyone remembers how this is done I would be gr

My t 1.25 refuses to startup on pressing the on button. This happened once before and I found a formula on a forum which involved the pmu reset switch in combination with other directions, which was successful in correcting the issue. Anyone remember how to do this? Many thanks

Resetting PMU:
http://support.apple.com/kb/HT1939?viewlocale=en_US&locale=en_US

HT2731 I lost my ipod for about six months now I cannot get the ipod store to come on screen on my pc or log into the itunes store. What should I do?

I lost my ipod for about six months, now when I plugged it into my pc, the itunes store no longer shows up and i cannot connect to any app or itunes from the ipod.

Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. This requires action before the device is lost/stolen. If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

HT201210 I did an update today and now I cannot get the phone to work at all

I did an update on my 4S today and now I am not able to turn the phone on!
It shows the cord connecting to iTunes but does not respond to anything I do!
Help

You must connect it to your computer, and the computer must have the latest version of iTunes installed. If iTunes does not start restoring it see: http://support.apple.com/kb/HT1808

I tried to open a 2 year old movie (3.2GB) through iDVD today from an external drive and now I cannot get the color wheel to stop spinning. I tried restarting, it allows me to login and then gets to the background screen and spins again. Any ideas?

I tried ti open a 2 year old movie (3.2 GB) through iDvD today from an external drive and got the spinning color wheel. I restarted the computer to see if it would stop and it let's me login but then the color wheel continues to spin. Any ideas?

After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH

I bought an iphone for my daughter and was unaware that we should have a seperate appleid for each.Now we share an id and get eachothers contacts and face time calls. I recently bought another iphone and want to change ids without loosing items and music.

I bought an iphone for my daughter and was unaware that we should have a seperate appleid for each.Now we share an id and get eachothers contacts and face time calls. I recently bought another iphone and want to change ids without loosing items and music. How do I do this? The new phone is a 5.

All purchases are always going to be associated to the ID that was used to purchase/download them.
If you create an ID for your daughter you will want to check everywhere it is used to make sure you are not sharing messages and stuff. These would be iTunes/app store, iCloud, iMessages, and FaceTime.
Go thru settings and find all mention of your ID.

I just recently bought a PC, and I just spent some money on some new songs. I plugged my iPod into the computer and my photos immediately began to sync to my photos library, but my music will not move to my iPod. Suggestions? Thanks!

I just recently bought a PC, and I just spent some money on some new songs. I plugged my iPod into the computer and my photos immediately began to sync to my photos library, but my music will not move to my iPod. This did not happen on my old PC. Suggestions? Thanks!

The transfer purchases option only works for tracks that were purchased from the iTunes Store. You'll need the help of third party software to extract all other non-iTunes purchased content and music. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Hi i have recently bought iphone 5s and created apple id on the same day. But i didnt used the apple ID for 20 days. While trying download the apps my Apple ID was Inactive. Please tell me how to active my Apple ID

Hi i have recently bought iphone 5s and created apple id on the same day. But i didnt used the apple ID for 20 days. While trying download the apps my Apple ID was Inactive. Please tell me how to active my Apple ID.

Hi,
Try to connect you on Apple.com on your computer,
and if it doesn't work, it will tell you.
Thanks

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ???

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!

Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be.

I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***? :(

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