Recently updated iTunes to 11.1.1.11 and now my Disney movies won't play - the audio keeps dropping out. Any help?
Never mind ... cleaned the cache, cleaned the disk, cleaned the Java cache - it works.
I've tried going through those steps prior to posting. This link that others and you have provided takes me to these instructions. There are no specific steps to uninstall and reinstall itunes. I did so anyway a couple times to see if anything changed. It did not. If I'm missing something, please let me know--it's really appreciated. I'm not using windows and it is my understanding that when you delete itunes (which I did through terminal) it deletes everything, so you don't have to go searching for random files as you would with Windows.
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Looks like I'll be making that phone call...
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