Recipt or acknowledgement  for sucessfull or unsucessfull  integration?

Hi
I am integrating CRM service ticket to third  party system, I want receipt or acknowledgement ( Like integration sucessfull or Integration not sucessfull failed with xyz error....) , How can i do this...i Know alert can be used for error message sending to email box but i want either it is sucessfull or failed integration i need to get message to to third party customer  email inbox, he will not be having any account in my SAP system ( SU01) because he is out side.....How can i sent integration receipt?
Can some one help me?
Babu

We use Third party to XI ...Webservice
XI to CRM -
Proxy
My Scenario is i am sending Service ticket details to Third party by using above adapters...i want as soon as it integrated ...a receipt should be sent to concerned person in third party company.
Babu

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