Red Dot and Won't Turn On

my battery died last night and this morning when i woke up and tried to plug it in (to both usb and the wall) a red dot, appeared to the left of the speaker and it wont turn on. I left it plugged in for a little while and a screen appeared with a usb chord with an arrow pointing toward the itunes logo. i now have it plugged in my computer but nothing is happening, my computer doesn't recognize it.

I've seen that issue twice before. Try to take a picture of it with a digital camera (can be from a different iphone) and see if the ligh will go white...if so it's the infrared sensor and in both cases I've seen the phones were water damaged, so I thought it's related to liquid exposure, but if you're not sure, then it's hard to say.
Try taking it to Apple or an iPhone Repair place and they may be able to diagnose that. Best option (if it's over the warranty period) would be to just put your logic board in a different phone and this way test if it's ok

Similar Messages

  • My ipod touch updated on its own and now I can't access any of the songs, show ared circle with a red dot and won't play.  My computer says thye songs are alol on the ipod.  Fix?

    My ipod touch seems to have updated on its own, and now I can't access the songs, show a red circle with a red dot in the center.  Computer says the songs are still on the ipod.  Fix?

    I have the same problem. I bought a 3rd party software (tunejack) and it allowed me to transfer my songs to my new pc. Now I can't play them because I am not authorized. It says I am but then it says im not.

  • My iPod Classic 160 is in disc mode and won't turn off, itunes doesn't recognize it - ¿how can I make it work again?

    My iPod Classic 160 is in disc mode.  I responds to nothing.  iTunes doesn't recognize it.  It doesn't sync.  I've tried to restore and got error 1429.  Now it just stays in disc mode and won't turn off.  I'm keeping it connected to the charger so it doesn't go dead.  Is there anything I can do to resurrect my pod?

    To get out of disk mode do a iPod Hard Reset.
    Toggle the Hold switch till you dont see the red mark.
    Press Menu and Center buttons simultaneously for about 10 secs till the Apple logo comes ON then release the buttons
    Select your preferred language.
    See this Apple support Article on the 5Rs.
    http://www.apple.com/support/ipod/five_rs/classic/
    If you try to restore and get a1429 error message, read this Apple Support Article
    http://support.apple.com/kb/TS1372
    Good Luck!

  • IPhone went dead and won't turn back on

    My iPhone 5 was a refurbished phone that I received under warranty in November. However, it worked fine until last week when it started turning off at 50% and below (which is the same reason why I had to get this refurbished phone in the first place). But because it immediately turned back on, I thought nothing of it and ignored it. However, my phone went dead two days ago and won't turn back on. I've used two chargers that worked the day of, but it wouldn't charge with either of those and those wouldn't even connect my phone to my laptop. So, thinking and hoping it was both of the cords malfunctioning, I went out and bought another cord. My phone still won't turn on, Apple Support refuses to help in any way because my warranty out, and I'm lost.

    Plug it in to a wall outlet so it has power, then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.

  • My ipad mini was overheat and won't turn on,

    my ipad mini was overheat and won't turn on, i brought it on apple service center in trinoma, mall in manila philippines, i wish they replace it or repair it, they said it may take 2-3 weeks for me to know the findings, i've been using my ipad in 6 months, anyone here experienced this problem? thanks

    If the reset doesn't work, you may have to force iPad into Recovery Mode:
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • Red light and won't charge

    I got my bb 9300 a couple of weeks ago. my problem is that it suddenly shuts off and the led would turn to red light. it won't turn on. I thought it was just battery empty or something so I charge my phone, it them keeps on having red light and then keeps on having this image of no battery or something. It did turn on one time then vibrates hard and then turns off again. After that it won't turn on. just red light, no battery. Please help.

    If you tried a wall charger (that previously worked with your shuffle) and computer ports, the most likely cause is a problem on the iPod.  At seven months, it may not be the battery (although it sounds like you use it a lot every day), but it sounds like the battery is unable to charge. 
    Does the iPod still appear in iTunes when you connect it?  If it does, you can try doing a Restore using iTunes.
    Restoring iPod to factory settings - Apple Support
    If the wall charger is something you did not previously try, it's possible that the computer's USB port is not supplying enough power.  As a test, shut down (power off) your computer and disconnect all USB devices (including any hubs).  You can leave standard keyboard/mouse connected, if used.  If the computer is a laptop, connect its power adapter so that it's not running on battery power.  Put the shuffle power switch in the OFF position.  Start up computer, run iTunes, and connect iPod to a direct USB port on the computer.
    At seven months, it is still under warranty.

  • My phone recently crashed and won't turn back on.

    My phone ( iPhone 5c, IOS 7.3 ) recently crashed and won't turn back on. I randomly looked at my phone and there were green and red horizontal lines flickering. My immediate thought was to try to turn it off, so i could try to turn it back on. I held the home and power button down and the screen went black. When i tried turning it back on ( holding power button ) there was no response. For the past day, my phone hasn't been responding to anything.
    (A day before the crash my phone cracked from a serious fall onto a concrete floor without a case I do not know if this has any relation to the crash )

    (A day before the crash my phone cracked from a serious fall onto a concrete floor without a case I do not know if this has any relation to the crash )
    It most likely has a lot to do with your crash.
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    If this doesn't help, then make a Genius Appointment and take it in for service.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My iphone5s was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?

    My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?

    Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • I downloaded iOS 8.2 and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on...

    I downloaded iOS 8.2 on my iPhone 5s 32 GB and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on... I'm trying to log in from Settings > iTunes & App Store... not working...  I have reset the phone twice, tried via cell service, and rebooted my wireless router..

    As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
    https://www.apple.com/support/systemstatus/
    Edit

  • I tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on

    i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on

    Did you try to connect in recovery mode to your computer, explained in this article?
    iOS: Unable to update or restore

  • MacBook Pro Mid 2014 shut off randomly and won't turn back on.

    Hello,
    My MacBook Pro(Mid 2014) won't turn back on. I was just typing up my essay and it just turned straight off and won't turn back on. It has happen several times before and all I had to do was press the buttons(SMC method) and the PVRAM thing and it would turn back on. But now it doesn't turn on at all. How do I fix this issue? I had went today to the Apple Store and had a appointment at 3:15-3:25 and I was late by 2 minutes, so they couldn't help me and offered me to come back at 5PM, but will busy so I asked for 5 Monday. Does anyone know what the problem might be? Back when it was operating it would shut off whenever I was using it at the random times. This is my first MacBook so I don't know if it's suppose to get Hot and loud sometimes when operating and then cool off afterwards if that helps out. It shutoff last week wednesday and doesn't turn on at all, but will charge to fully green though. Anyone got any suggestions? I do have a MacBook screwdriver to open it, so if anyone knows anything about the inside and how to resolve the issue it would be great. I don't know how to remove the battery so if you do know please tell me or some keyboard trick would be helpful!   All my data is on this so I would like to solve before Apple erases my data.

    Hello,
    My MacBook Pro(Mid 2014) won't turn back on. I was just typing up my essay and it just turned straight off and won't turn back on. It has happen several times before and all I had to do was press the buttons(SMC method) and the PVRAM thing and it would turn back on. But now it doesn't turn on at all. How do I fix this issue? I had went today to the Apple Store and had a appointment at 3:15-3:25 and I was late by 2 minutes, so they couldn't help me and offered me to come back at 5PM, but will busy so I asked for 5 Monday. Does anyone know what the problem might be? Back when it was operating it would shut off whenever I was using it at the random times. This is my first MacBook so I don't know if it's suppose to get Hot and loud sometimes when operating and then cool off afterwards if that helps out. It shutoff last week wednesday and doesn't turn on at all, but will charge to fully green though. Anyone got any suggestions? I do have a MacBook screwdriver to open it, so if anyone knows anything about the inside and how to resolve the issue it would be great. I don't know how to remove the battery so if you do know please tell me or some keyboard trick would be helpful!   All my data is on this so I would like to solve before Apple erases my data.

  • The screen on my iPod touch is white and won't turn off and on?

    I was charging my iPod and forgot about it after a couple days and now my screen is white and won't turn on and off and I held hold button and button on screen for 10 seconds and it didn't do anything. HELP

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • 'HP OFficejet Pro L7680 turned itself off and won't turn back on'

    HP OFficejet Pro L7680 turned itself off and won't turn back on. 
    This question was solved.
    View Solution.

    Hello untech,
    I see that it has been awhile since you have posted with us on the HP Forums.  Please let me take a moment to say "Welcome Back". 
    I see that you are having an issue with the printer shutting it self off and not powering back on. 
    By chance do you have the printer power cable connected to a power bar/strip?  If so, please try connecting the printers power cable directly to a wall outlet.  Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    The printer in the document is a LaserJet printer but this document is meant for HP products in general and only uses the LaserJet as an example.
    I am also going to include a document for when The HP Printer Won't Turn On or Respond When the Power Button is Pressed.
    If by chance the issue is not resolved after doing the steps outlined,  I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Please feel free to write me back if you have any other questions.
    I hope you have a great Monday.
    Cheers,   
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Hi everyone, so I was on my MacBook Pro 10 mins ago and it all of a sudden shut down and won't turn back on? I haven't had it backed up for a while now but does anyone know what could have possibly happened and if it will affect my hard drive?

    My MacBook Pro 13inch won't turn on? It randomly shut down itself and won't turn on!!? Will it affect my back up? Hard drive disk? Because it has all my work and personal things I really need on there! Please if anyone can help me!!

    TimeMachine 101
    https://support.apple.com/kb/HT1427
    http://www.apple.com/support/timemachine
    Mac OS X & Mountain Lion Community
    https://discussions.apple.com/community/mac_os
    https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
    Recovery Mode
    http://support.apple.com/kb/HT4718
    ExpressLane
    https://expresslane.apple.com/
    Startup Manager: How to select a startup volume
    http://support.apple.com/kb/HT131
    Troubleshooting: My computer won't turn on
    https://support.apple.com/kb/TS1367
    Direct you to the proper forum for MacBook :
    MacBook Series Forums
    https://discussions.apple.com/community/notebooks?view=discussions
    http://www.apple.com/support/macbookpro
    Mac OS X Forum
    https://discussions.apple.com/community/mac_os?view=discussions
    This forum deals with a desktop/tower 65lb Mac Pro
    http://www.apple.com/support/macpro

Maybe you are looking for

  • Org unit differring & Pay scale issue

    Hi experts, i hav e an issue ..... when i executed new office orders i am getting one org unit. & when i executed for the same employee no for existing office order i am getting diff org. unit & i am not getting Pay scale amount also......... how can

  • I dragged my tabs into the "Tab Group" button and now cant find those tabs but they are there in Firefox Home.

    I probably did this wrong since i just started using Firefox, but i dragged a tab into the Tab Groups button on my tool bar and lost all of the tabs when viewing on my laptop. When viewing on my smartphone can still view them in Firefox Home, please

  • Printable email version

    I use adobe reader on my iPad to complete contracts (fillable PDF forms) I have and let the client sign. I would like to have an option to email a printable PDF file. Aka one that is flattened and cannot be edited. Any thoughts on this?

  • 2010 15" MBP Freezing at startup

    About an hour and a half ago when I activated it from sleep, the screen flickered and logged me off. I logged in and the same thing happened again. I used Disk Utility to verify the disk and DU said the hard disk needs to be repaired. So, I put my OS

  • Sending email from E71

    Please can someone tell me how to get my phone to show the full text of emails in my sent folder. Currently I get 'Email truncated to 0 characters'. Up until now this has not been a problem but I recently sent an email that I can't remember all the t