Reg:SMQ2 failed BDocs in CRM server

Question

Hi SDNites,
We have a few failed BDocs in our CRM system with the system status SYSFAIL,when I reset the status manually and try to re-process the LUWs,it says "Function module does not exist or EXCEPTION raised"
there are several queues in SMQ2 with the same status,kindly guide me thru so as to process the BDocs.
Rgds
Venu

Answer 1

HI,
SYSFAIL
A serious error occurred while the first LUW of this queue was being executed. The execution was interrupted. When you double-click on this status, the system displays an error text. For more information on this error, see the corresponding short dump in the target system (transaction ST22). No background job is scheduled for a retry and the queue is no longer processed. To solve the problem, information from the affected application is required. See SAP Note 335162 for the error text "connection closed".
if you normally can reprocess the queues in SMQ2 and the queue is running ok, then I think you could schedule the batch job in background.
Just create a variant with the part of the queuename (for example SI_ORDER*) in queuename-field.
But perhaps you are not meaning the queues but the Bdocs in SMW01? Is it the queues in SMQ2 och the Bdocs in SMW01 that you have to reprocess every day.you can schedule the background job to process the queueus automatically
You find detailed information about qRFC status in SAP Note 378903
Transaction SMW01 allows you to display the data of a BDoc.By means of transaction
SMW02 it is possible to access the display of the processing status of individual BDoc from
the BDoc types themselves.
Search for special error situations per Bdoc-ID, date, Site ID, message ID ...,
u2022
Transaction SMW01/SMW02 (BDocs in error state)
If you could check for some of the Middleware notes or RFC Queue notes, there is a background job that you can schedule in CRM which shall automatically try to re-process the queues at a specific amount of time. This is the best approach for re-processing queues if they are stuck say due to RFC Destination failures etc.
Regards
Sreedhar Reddy