Regarding my phone cap

hii i have recently purchased xperia z2 but unfortunatly lost the side charging port protective cap how to purchase it. is there any chance of buying it.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
To ensure the IP classification I suggest that you contact your local support team to have a new cap mounted at a official repair center.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

Where do I - in Callmanager 7x - change a department name and do this have any downside regarding the phones?

Hi,
In my Cisco Unified CM Administration System version: 7.0.1.11000-2, I have a lot of different department names and they are all in use.
Last year one of our departments changed their name, and now I would like to update the old department name to the new department name.
I have looked everywhere, but I can not find anywhere where I can rename a department, where can I do this? And does it have any downsides regarding the phones and their usage? I can not think that I need to restart or reset all the phones in the department, but I want to be sure before I do anything.
I know that I can search individual users and phones and rename these, but there must be an automatic approach to rename a department for some 200 users and phones?
Kind regards,
Carl-Marius

Bulk Admin tool.
Export all users to CSV file.
Edit the CSV file.
import the CSV file to CUCM
run the user import in BULK admin tool.
It will then update the departments.

David {removed per forum guidelines}: need help regarding new phone

Hi everybody,
I am David {removed per forum guidelines}.I want to buy a new phone having latest features of business applications.There are many brands in the market. So I am confused .Will you guys please help me regarding this?
Thanking you.

David,
I have two smartphones for you to compare. Both are safe to use as a business tool. They are both very popular smartphones which is why they are my first suggestions to you.
Samsung - Galaxy S III 4G with 16GB Memory Mobile Phone - Marble White (T-Mobile)
Model: Samsung T999 Galaxy S III 16GB White | SKU: 5715328
Stay in contact on the go with this Samsung Galaxy S III mobile phone that features 4G speed for fast data transfer. The 8.0MP digital camera lets you capture crisp, clear photos. Requires a minimum $10/month Web access fee with all Classic voice plans. Early termination fees may apply.
4.8 Read reviews (5)
Sale: $699.99
The Samsung Galaxy S III is one of the newest Android phones and it's made a huge bang in the mobile phone market. Please note that the price with a contract is actually around $179 for this exact model. The prices are dramatically decreased when purchased with a 2-year service agreement.
The other phone I reccomend is the iPhone 5. The iPhone 5 will be unveiled tomorrow shortly after 10:30 AM PST and I cannot discuss the details of this phone until they are official. I do know that iOS is extremely secure, and there are many features that make this phone great for business and also leisure. One thing to consider is the huge difference between Android OS and iOS.
I hope this has given you something to think about. I'm off to bed now, but I will be back tomorrow to provide you details on the iPhone 5.
Devon - Best Buy - San Diego, CA
To show appreciation -or- to mark my response as a solution, please use the kudos function. NOTE: Providing kudos for appreciation does not automatically mark a response as a Solution! Thanks!
I am a Best Buy Employee. However, my opinions and views are NOT an official representation of the company.
I will try my best to help. My knowledge is based off of my personal experiences, research, and training. I may not always be right... Just most of the time!

Question regarding buying phone from Amazonwireless

Hi, I have two questions regarding amazonwireless.
I have a nationwide 700 family plan and my phone is eligible for an upgrade now.
Amazonwireless has a good basic phone ( Samsung) that verizon don't have. If I buy it from Amazon and extend contract for 2 more years, does this work? Will I be moved to new share all plan or keep my old family plan? Or is there a catch?
My other question is the AmazonWireless Instant Discount Policy, if another line on my family plan upgrades to iphone in a few month ( when it's eligible for upgrade) and adds data plan ( we currently don't have any data plan), would this violate Amazon's policy since the contract is changed? I attached their policy below for reference.
I know it's a long read, but thank you for helping!
AmazonWireless Instant Discount Policy
When you purchase your device with service from AmazonWireless.com, we automatically pass along an instant discount from the carrier to you. This discount has been provided to you based on your agreement to (a) activate a new, or extend an existing, line of service for this device with the carrier, and (b) maintain this service in good standing for a minimum of 181 consecutive days. If you do not activate or extend a line of service in connection with this device, or if your service is canceled/disconnected before 181 consecutive days, AmazonWireless.com will charge you $250 per device, plus applicable taxes.

From the Amazon Wireless FAQ:
I need a new phone, but my line isn't eligible for an upgrade. Another line in my family account is eligible. Can I get a new phone for my line by using the upgrade of the other line in my family account?
While carriers may offer the option to swap upgrades between different lines on the same family account, this option isn't available through AmazonWireless. Phones purchased from AmazonWireless must remain on the line upgraded for 181 days. If you move the device to an alternate line within the first 181 days, you'd be subject toadditional charges by AmazonWireless of up to $250 (per phone), plus applicable taxes.

I just want to email apple regarding my phone. I have never been able to update it Nd my battery needs charging about 56 times a day

O can't update my phone and I have to charge it al least 5 times days. I have had tge phone nearly a yr and it's just problem after probl

My cloud is not up to date with what syncing and backup should be done by iTunes. I have gotten a ton of contacts since my last backup to iCloud apparently as two of the people I contact the most are not even in my cloud countacts.

Softphone or Physical Phone screen does not reflect the agent state

Hi
I have a problem with login with finesse API.
When I login on UCCX by the physical phone or softphone keyboard, the screen on the device changes, and show me options for exampe to change state, but when I loggin with finesse the device screen dont changes.
However when I loggin with EMAPI the device shows ok the screen information.
Any Ideas?
Best Regards Kandy

drop the CAPS thats rude.
iforgot.apple.com there is a link for find my apple id click here
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
Peace, Clyde

I am having an issue regarding a placed order via customer service department

I recently relocated to Anchorage Alaska as part of a permanent change of station per the United States Air Force. I was initially located on the East Coast in the lower 48 and at the time of activating my contract I had purchased two separate Iphone 4 devices. I also recently went in to a store in February to purchase a Nexus 7 as well.
Upon arrival in Anchorage I had multiple issues regarding the Iphone 4 devices including being unable to send and receive text messages & imessages, unable to make phone calls, dropped phone calls, unable to utilize GPS, as well as not being able to access general account information and use anything related to web browsing or data usage. It was determined that because the Iphone 4 operates on the 3g network and Verizon does not have a 3g network in Alaska, as a result I was utilizing an extended service network from another carrier. As a result of this I am only able to use my Iphone 4 devices while connected to my wi-fi network while within my home, which is totally unacceptable.
I was not made aware that I would be dealing with this when I moved to Alaska and inquired as the the use of the devices I currently owned prior to purchasing the tablet. I was assured by three separate store employees one of which being a manager that all devices would function at 100% efficiency including the Iphone 4s. In fact I was recently billed 350$ for roaming charges last month, which prompted me to speak with a representative via the online chat regarding the significant increase she said that she was unable to process any sort of credit to the account regardless of what I had been told at a local Verizon store where I purchased the tablet.
As a result of all of these mishaps since arriving here in Alaska I determined I was in need of newer devices that utilize the 4G LTE network currently provided by Verizon in Alaska. I know for a fact that the 4G LTE works great up here because my Nexus 7 tablet runs flawlessly and does not incur roaming charges when utilizing the 4G LTE network.
Yesterday I attempted to contact Verizon through the live chat feature regarding upgrading two of the devices on my account. The live chat representative immediately asked me when my upgrade date was. Upon telling her my upgrade date 9/29/2014 she told me I should contact the customer service department as I might be eligible for an early upgrade. I then proceeded to contact the customer service department using my Iphone 4.
My attempt to speak to anyone in the customer service department resulted in a merry-go-round of being put on hold 6 separate times by two different employees, both of which had me wait for more than an hour while they attempted to speak to a manager to gain approval for an early upgrade. The first rep seemed almost sure she would be able to have my devices upgraded early especially considering the issues I was having regarding service.
The second rep seemed newer and was very dodgy about my questions and was very unwilling to help at first. He even mentioned that I had been a Verizon customer for almost two years, had never missed a single payment and had outstanding account history which should have garnered some sort of importance to the level of my request. But I digress, during this time I was disconnected from the call twice from each separate representative.
Both reps assured me they would call me back, I never did get a call back from either one of those reps and I was becoming very frustrated having waited four hours trying to find some sort of solution to my current predicament.
After waiting an hour for the second representative to call back I grew impatient and contacted the customer service department, was put on hold again, and finally reached a third customer service representative who was able to provide a solution for me.
I explained everything I had been dealing with to Cory ID # V0PAC61, both regarding the phones, the issue of the level of service I was receiving, the dire need for working devices and the multiple times I had been disconnected. I explained to him as a result of these issues I was certainly considering switching to a different provider, a local provider even who could provide me the adequate service that I require for my mobile devices.
I explained to Cory that I had been with Verizon for almost two years, and I had been on a relatives account prior to owning my own Verizon account and had never received this kind of treatment when trying to work towards a simple solution. Cory proceeded to tell me he needed to put me on hold to see if there was anything that could be done regarding the upgrades of the device considering all of the trouble I had been dealing with.
After Cory reconnected with me in the phone call he was able to successfully reach a solution by allowing me to upgrade my devices. We conversed about the options available and I eventually decided to upgrade both Iphone 4 devices to Moto X devices as we determined those would be sufficient for my needs while in Alaska. I also proceeded to add two Otter Box Defender cases to the order so that the devices would have sufficient protection. Cory inquired as to whether or not I would like to purchase insurance for the phones as well and I opted for the $5.00 monthly insurance which including damage and water protection.
Cory explained to me the grand total for the devices which included an activation fee of $35.00 for each device, $49.99 for each Otter Box case, and an additional $50.00 for each device which would be refunded as a rebate upon receipt of the devices and activation, a rebate that I would be required to submit. Cory explained to me that the devices would most likely arrive Tuesday of 6/17 and no later than Wednesday 6/18.
Cory took my shipping information and told me everything was all set and the only thing left to do was to transfer me to the automated service so that I could accept the 2 year agreement for both devices. I thanked him very much, took his name and ID# so that I might leave positive feedback about his exemplary customer service and was then transferred to the automated service.
Once transferred to the automated service I was then prompted to enter both telephone numbers for the devices that would be upgraded, I was then required to accept the new 2 year agreement for both devices and after doing so I was required to end the call. I did so in an orderly fashion and expected a confirmation # to arrive in my email regarding the placed order.
I have never received a confirmation email. I decided to sleep on it and assumed a confirmation email would be sent sometime tomorrow. Nothing has since been received however. I woke up early this morning around 6AM Alaska time to speak to another live chat representative, Bryan, in the billing department who assured me the order was currently processing and verified the order #. I asked him whether or not it was typical for a customer to not receive a confirmation email for an order placed and he said it can sometimes take up to 2-3 business days. He then stated that he had taken note of the issues I was experiencing and told me he would transfer me to the sales department as they would be able to provide more information regarding the shipment of both devices and a confirmation email, as he stated he did not want me to have to wait any longer than necessary to receive said devices.
I was then transferred to Devon in the sales department via the live chat service where I was then required to repeat everything I had said to both Bryan and the other representatives I had spoken too. After a lengthy discussion and repeating everything I have just wrote he told me the order was indeed processing and that he would send a confirmation email in the next 30 minutes.
That was 2 hours ago. It is now 8am Alaska time and I still have not received a confirmation email regarding my order. I was sent an email by Verizon an hour ago stating I had a device to "discover". The email contained no information regarding the shipment of my device, the order confirmation number, or anything regarding my account. The email I received was a typical spam email asking an individual to check out the current available phones and sign up for a new contract.
All I want is a confirmation email to assure that the devices are being sent. I need my phone for work and to communicate with my family in the lower 48. I desperately need to make sure that the device is in fact being sent to the proper address, this is why a confirmation email of the order is so important. I do not care about the shipping speed I just want what I ask to be taken care of for a change. I would hate to sit here unable to determine what the status of my devices are only for the order to be stuck in "processing" limbo and be unable to receive the devices when I was told they would be sent.
I feel I have been given the run around treatment way more than is typically given with any company when an individual is trying to work towards a solution. I have been patient and cordial with everyone I have spoken with, I have not raised my voice or shown stress or anger towards the situation I have only tried my best to work towards a solution with anyone I have spoken too but I am becoming increasingly frustrated with this situation.
Any help regarding this matter would be greatly appreciated. This situation has left a sour taste in my mouth and if the devices were indeed not actually processed in an order, or they were not shipped correctly, or in fact if the order had never existed at all it will only deter me from keeping my Verizon account active and affect my decision to switch to another provider.

Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

When I try to activate my iMessages on my MacBookAir I can only see my email address and not my phone number?

When I open my email app on my iPhone, I see a message that tells me it couldn't connect to the Server, but I can send and receive emails with out any trouble.
WHy is that?

Hey longboard123,
Thanks for the question. It sounds like you are having two separate issues:
First, regarding your phone number in iMessage for OS X, see this article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Second, regarding your question about email on your iPhone:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M.

How do I find what carrier my phone is locked to?

I recently sold a brand new iPhone 4S on eBay to a person in another country. The phone was unlocked.
He started an eBay dispute and said the phone was not working and wanted to return it.
He returned what looked like my phone. Same specs and everything but with a different serial number and imei number.
I called up Apple and they said that it indeed looked like the phones had been switched, but could not give me any information regarding the phone I had received back, other than it was not a european country.
Is there anyway I can find out which region/carrier this phone is locked to?

If Apple was unable to tell you, no.
Why would you accept a return that is different from the iPhone you sent?
Certainly you didn't credit this person but if you did, you need to take this up with eBay. The same iPhone needs to be returned to you for payment credit, or get your payment back and return the wrong iPhone you received - unless you brown market folks don't care.
One reason I never use eBay.

Multiple Phone Sync

I started a thread in the general Ovi Suite section that got no views. I have a couple different Nokia phones that I sync to my computer (N95 and N76). I am afraid that I do not get a full sync - after one phone is synced, the second cannot add to the message database prior to the date the first phone was last synced. Is my fear correct? Can anyone tell me if the sync will check to update SMS according to the phone, or simply according to date (without regard to phone)..

As far as I know, It will sync all the messages irrespective of the date.. but will be seen according to the date / conversation (as per the view you select..).. so will get mixed up.. Hence, once synced it will be difficult which message came from which of you phone...
If you want syncs from both phones separately.. then as per one post that I read on this forum..log-in as different user (creating another profile..) on your PC.. and run the OVI from the other log-in..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Lower SAR values -- More sold BB phones!

Dear community,
Dear BB smartphone antenna developers,
I want to point to the fact that the lowest SAR (specific absorption rate) values for mobile phones have been reached by Samsung over approximately the last 6 years. Samsung Galaxy models have extremly low values of about < 0.4 W/kg. A detailed list of phone models and SAR values can be found on the German website http://handywerte.de/index.php.
Samsung Galaxy phones show a very good voice quality despite the fact that they "irradiate less". Hence, I wonder why Blackberry does not aim at low SAR values, either? There is a great selling potential for Blackberry as there are many customers who chose a phone with regard to the SAR value - and nowadays chose Samsung.
Despite the fact that there is no scientific study that indicates a harmful effect of cell phone radiation on human health, Blackberry could sell much more phones with lower SAR values - threre are still many people out there paying attention to the SAR value.
With kind regards
BBsupporter
Solved!
Go to Solution.

Hi BillJ,
you are right, of course, that low SAR values are not the only reason to buy a phone, and, thus, do not automatically equate higher sales rates.
Whether you have found people who are interested in SAR values or not, depends on the target audiance you are talking to: For instance, if you support business customers who have to ensure security and stabilitiy in the communication systems of their company, then the phantastic characteristics of blackberry phones and services (for which I love blackberry, by the way) is the main focus.
However, I am an electrical engineer and have worked in the field of electromagnetic compatibility (EMC). When working with EMC, after some time I had to face a citizen's initiative regarding cell phone radiation. I was surprised and realized that there actually are people who think about a possibly harmful effect of cell phone radiation on human health.
As I said, I am an electrical engineer, and there is till today NO scientific proof for any harmful effect of cell phone radiation. But let us look on it from a BB economic selling point of view: There are different reasons for people to buy a cell phone: a good OS, brilliant display, good camera, long lasting battery, comfortable keyboard, stylish body, big memory, brilliant loudspeakers, etc. ... If there are people out there, who wish a low SAR, then let me tell you that there is NOTHING that can be easier achieved than a lower SAR!
For instance, to improve the camera significantly, you will have to use better lenses, a better sensor and maybe the software will have to be adjusted for a better image signal processing (noise suppression). This means significant effort for BlackBerry. As an EMC engineer I can tell you that the effort for changing the SAR is negligible - it requires only slight changes in the antenna design. So, if the effort is practically zero, why not do it?
What is my motivation? I love BlackBerry devices and just want BB to be successful again. It is sad to see that blackberry had so much problems in the past. E.g. I myself think that opening the door for Android in the OS 10 is absolutely necessary and will help to get back customers.
Hence, my post about the SAR was just to suggest how BlackBerry can even better fulfill some specific customer wishes. If the effort in changing the antenna design is practically zero, if there are practically no costs for the changes, and the voice quality can still be excellent (as shown by Samsung's Galaxy devices), then why not reduce the SAR?
Kind regards
BBsupporter

Can you turn off phone calls and texts??

I am traveling to Buenos Aires from the United States for a minimester.. I called my cellular carrier and they do not have a plan to save me money in regards to phone calls and texts. I have the app What'sApp so I can use a data plan they offered me to keep in contact while I am way, however I am still afraid of racking up charges in texts and phone calls. Is there any possible way to turn off phone calls and text and strictly use the data plan they have given me?
I have the iPhone 5. Thank you.

FYI, that won't work. AirPlane disables all radio communications.
The best way to do this is to divert all calls.
Go to Settings
Phone
call forwarding and switch to O
Type in your carriers default voicemail number. Because it is the default number for voicemail is an exception in their list you won't be charged for the diversion.
remember to switch this off when you get back.
Then go to messages turn off send as SMS and MMS.
That should avoid most of the charges. Its inevitable that you'll get some but hopefully if you're careful it will be minimal.
Have you thought of using a local sim while you're there, you're iMessage will still work and your home SIM and account will be inactive so you won't get any unforseen chardges?
Good luck

Phone icon on iPhone 4 gone/ Need help pls

I have a question regarding the phone icon on my iPhone4. Don't know how but it's "poof gone". Mail, Safari and iTunes are still at the bottom. I wasn't even aware these icons were moveable.
Through Spotlight I can see that the phone function is still there. By tapping on the Home button twice I used to be able to see the icon. When I touched it, the numbers touchscreen came up but no favorites options, contacts, etc. were there.
Can someone please tell me how to make my phone icon show up again on my phone? I have done the usual - turned it restarted it, did a full restore...still nada.
Thanks for any help,
LLReee

As Emily Latella would say, "Nevermind!".
I don't know what I did but I know how to fix it now!

Already Converted 10 of my family members over to AT&T for Nokia Lumia 900!!!

Verizon,
You decided to drag you feet, promote the crap out of Android and stop supporting Windows Phone 7.
So I converted 10 of my family members over yesterday to AT&T for the Nokia Lumia 900.
I got them $100 credit towards the Nokia Lumia 900 which AT&T was charging $99 dollars for the phone on Pre-Order.
So my family members only had to pay $36 for the activation fee.
Verizon, you had your chance. You had multiple chances. If you truly wanted an LTE Windows Phone 7 from Microsoft, you could have easily worked something out with them, just like AT&T did.
All the information has been leaked out, Apollo/Windows Phone 8 was supposed to have LTE but because AT&T showed that they really were interested in Windows Phone 7 and actually carring a lineup of Windows Phone 7, Microsoft worked it out for them.
So you can take all your Droid crap that you have heavily invested in, along with all your iPhone 4s that keep hogging all the bandwidth on your network and stick it were the sun don't shine.
I promise you this, when my contract is done I will be terminating my account in FULL and switching over to AT&T as well.
To not even stand behind a product that we all have signed 2 year contracts with is unacceptable for the price were paying. To hold back all updates besides Mango is unacceptable just to lock in new 2 year contracts. And I'm talking about Droid too.
Carriers should not be in controll of phone updates PERIOD!!! Updates should be released from the OS Manufactures just like on computers. This business model that the industry has created is a SCAM, JOKE and an INSULT to everyone that puts there hard earned money up for phone service.
Verizon, you have lost all respect in my book, and I will do everything possible to get everyone and everybody I talk to away from your network.
Only way to solve this issue is to address the Windows Phone 7 community and actually annouce something, PERIOD!!! Release the 8107 update as a good faith measure and issue a press release stating your business model regarding Windows Phone 7... Unless you want more dollars going to AT&T.
Also, latest news shows that Android only made $22million in revenues last year, and spend $20 billion acquiring Motorola. So I don't see Andriod being able to do much in the year 2012 to ramp things up to compete against Windows Phone 7/Nokia and Apple.
Do Something, NOW!!! CAN YOU HEAR US NOW!!!
Also, here's another suggestion... Do like AT&T has done and give users a early termination fee to get out of there contracts. I believe they charge $35 dollars or something higher if your not satisified and want to terminate your contract early.
Since you don't want to support or offer any more Windows Phone 7, why keep us as unhappy customers. Give us an option to pay a early termination fee and leave!!!
TheJester77

thejester77 wrote:
Also, latest news shows that Android only made $22million in revenues last year, and spend $20 billion acquiring Motorola. So I don't see Andriod being able to do much in the year 2012 to ramp things up to compete against Windows Phone 7/Nokia and Apple. What news are you reading? Android is not a company but a phone operating system. GOOGLE acquired Motorola, not Android. GOOGLE's 2011 revenues were 37.9 billion, NOT 22 million. Google acquired Motorola for 12.5 billion, NOT 20 billion.
Also, here's another suggestion... Do like AT&T has done and give users a early termination fee to get out of there contracts. I believe they charge $35 dollars or something higher if your not satisified and want to terminate your contract early.
Since you don't want to support or offer any more Windows Phone 7, why keep us as unhappy customers. Give us an option to pay a early termination fee and leave!!! Again, where are you getting this information? The AT&T ETF is $325 less $10 for each month of your contract which has been completed. It is NOT $35. Verizon has a similar, although slightly higher ETF of $350 less $10 for each month of your contract which has been completed.
Yes, we can hear you, but you are not making any sense!

Samsung Brightside? Until they fix DO NOT BUY

The Samsung Brightside is defective. I have had two in less than one month and both did not let me use the T9 function. When a person uses the T9 function the phone powers off and re-starts. There are many many complaints on this board but Verizon is just not moving to resolve this issue.
I would suggest that Verizon let Samsung know that they will not sell Samsung phones if they do not get a fix going. I suggest that Samsung through Verizon,
1. recall the phone so that we all can exchange it for one that works
2. recall the phone so that you can bring it in to a Verizon dealer where they can install a software up date
3. Verizon allows the exchange for another phone and send all the poorly made Samsungs back to Korea
4. Verizon quit making false promises and give a specific course of action to us consumers how to get this corrected
I hope everyone else who mistakenly bought this phone does not give up. You can contact Better Business Bureau, your States Attorney, Consumer Protection Agency and more. Please post any other ideas you have to get this resolved.
If no fix every happens then I hope people remember this when their contracts are done.
Recently Apple replaced first generation iPods with the newest generation. All you had to do was go online and submit the serial number, send in the old one, working or not, wait and then get a new one.
Samsung & Verizon do you get the hint?

I would like a phone that works. Here is an article I read from another customer.
Re: Samsung Brightside? Until they fix DO NOT BUY
created by PMack62 in Basic Phones - View the full discussion
I just filed a formal complaint with the Massachusetts Attorney General's office regarding this phone. It is flawed, defective, faulty and Verizon CONTINUES to sell it for profit. My Calendar and Alarm features do not WORK and I've experienced a problem with the phone turning off if you press a certain key while texting - that's CRAZY! But the Calendar and Alarm features have not work and continue not to function since i bought the phone. I brought it in twice to the SUDBURY MASSACHUSETTS VERIZON STORE 420 BOSTON POST ROAD - and was pretty much told "too bad, so sad." Verizon would NOT contact Samsung and refused to do anything to try and fix the problem! And now ANOTHER problem has cropped up - when I get a single text, I get the text notification TWICE - THAT's NEVER happened since I bought the phone. This phone is a piece of CHIT and Verizon continues to profit on clueless customers!
Apple just replaced all their forst gen ipods with the latest gen ipod based on battery issues. Verizon could do the same with folks who bought this phone. The consumer could type in teh serial number then Verizon/Samsung could send out a comparable phone that works. Yes, we get to keep the phone until we get a new one. Verizon has LG and Pantech that seem to work so why not let us replace our Samsung for one of these at a Verizon store and "no questions asked"? How about a touch screen phone that requires a data plan but we do not get to activate the data plan portion of the phone. How about we keep the phone you do not charge for ANYTHING until the contract is up. The fix simple but emails and promises only are a way to stall the consumer hoping they will go away. I do plan to "go away" if I do not get resolution.
<personal information deleted per TOS>
Message was edited by: Verizon Moderator

Regarding my phone cap

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