Registering for BIS

I have a new Curve on Orange UK. It was an upgrade from a "normal" phone so maybe not set up as it would be from a shop. It is the device my teenage daughter uses.
Have finally sussed that the reason daughter cannot use Blackberry Messaging is that the device is not registered (although normal internet access works!)
Have been to the orange page to register devise...used PIN and IMEI only to be told that device is registered with another carrier. I have followed instructions to go to host routing tables and then "register". I have done this a number of times, can see the message being transmitted but nothing changes host routing tables still empty. I have rebooted a number of times including removing battery and still nothing.
I can see on other forums that there may be a problem registering some Curves  on Orange and that it is something to do with server profiles (???)
Can anyone shed any light as this is frustrating my daughter and in turn driving me to distraction. It should be simple yet seems to be a horror.
With thanks.
Ian.
Solved!
Go to Solution.

Solved! The issue was with Orange. It seems that for some reason despite dispatching and enabling an upgrade they only scheduled the Blackberry Internet stuff to start from the next billing date in this case nearly two weeks hence.The tecnician said they needed to "open a gate" at their end.
The telling sign was that "gprs" in the top right corner is in lower case! If it Blackberry enabled it will be in upper case ie "GPRS".
Normal customer support were saying there was nothing they ould do I would just have to wait. I pointed out the stupidity of this especially as my tariff will actually drop at the nextbilling period so I am not tryingto get services without paying! Eventually they put me through to a helpful guy in their blackberry tech support and he sussed and fixed the problem. We were up and running within 5 minutes.
Hope this may help others.
Cheers,
Ian.

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