Remote App can't print- Error: The parameter is incorrect

good morning everyone!
I have a server 2012R2 with RDS and I published remoteapp in RD Web also my users can access but...
When they log in their sessions from their computers want to print (for example in notepad) it gives the next message: "The parameter is incorrect".
They connect through a VPN SSL using a FG.
have anyone have this issue?
thanks for your time.

1. You can try reinstalling Printer drivers.
2. Reconfigure printer on client machine
   remove printer -> add printer -> local
3. Check the RDS server, Whether Printer redirection is enabled or not,
host machine: Computer configuration -> windows components -> remote desktop services -> remote desktop session host -> printer redirection
set "use remote desktop easy print printer driver first" to disabled
Restart client machine
Regards,
Manjunath Sullad

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