Remote app, print preference bug

hello,
we use remote app on a 2008 R2 Server and since last update, the print preference dialog are in front. If you logon direct an terminal server it works fine. If you use a app the dialog can be closed
Chris

Hi,
Do you find the solution ?
I have the same issue, only with W7 client not with XP client.
The "printing option" window doesn't appear foreground the remote application so the user have to use ALT+TAB combinaison to display the window !
Thanks in advance,

Similar Messages

  • EPrint Apps, printing Preference​s on an HP Officejet Pro 8600 wireless prntr

    I have a fabulous HP Officejet 8600 series wireless printer that is connected to my home network.  It works beautifully and efficiently!  So far, I've had no issues or problems with it, except for one little tweak that I would prefer to adjust if it is at all possible.  Can I set the print preferences so that when my Apps are printed (either as a scheduled app, or printed directly from the screen on the printer itself) so that they will print on BOTH SIDES OF THE PAPER???  And/or in DRAFT setting, with print on both sides, and with multiple pages per sheet??  I like to use these settings as often as possible to save on paper and ink and the like.   I usually only use the optimal print preferences when its time to produce an essay for school or a flyer or something like that.  If anyone can assist me, I would really appreciate it!!  And... I hope that my question makes sense ;D!!!  Thank you!! Jenni 

    Hi Jenni welcome to the forum
    As I  was checking on the properties and cannot find a way to accomplish this. I will do more research and reach out to some peers if I find someway to do this, if I find a way, I will let you know right away.  Jenni  this will be a good suggestion to make and comming from a from a valued customer HP will put a lot of weight on it. If at any time you need or want to  to get the latest information on the latest news in regards Eprint visit Eprint News.
    Hope this answer your question;
    RobertoR.
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • Remote App, Printer properties opens behind redirect dialog box

    We noticed an issue in July 2013 with all redirect printers using RemoteApps on Server 2008R2. 
    When you clicl on File>Print and sleclt properties, the dialog box is opening behind the Windows windows telling you the printer has been redirectd by RDC.  You can see the Printer Preferences and the only way to bring the window the front is
    to click on the Window Title bar of the window. 
    I've seen others posting the same issue, but I haven't seen a resolution.

    Hi,
    I had the same problem in both Windows 7 and Windows 8.1.
    I downloaded the fix KB3036965
    https://support.microsoft.com/en-us/kb/3036965
    and installed it on 2 test pc who had the problem. After I Installed the hotfix I worked.
    But as Shimon Adimor say’s it is very annoying with the dialog box that appears, that informs you that the printer has been redirected. The KB3036965
    does not fix this dialog. So if there is some solution to disable this dialog box it would be nice.
    Thanks
    Jörg Wiesemann

  • AIO Remote app cant find HP 7150 aio printer on my wifi network, on Windows Phone 8

     HI,
    Yesterday I install You App AIO Remote on Windows Phone 8. I have connected to wifi HP 7150 aio printer, but phone cant find this printer... I have Lumia 1520 and Lumia 920 smartphones both is connect to this same wifi network like printer, but You app on both Lumias cant find printer, again but no problem is to connect to printer WEB interface from this both Lumias, so wifi network is correct configured.
    I have two tablet more in this same wifi network, both with windows 8.1 x64 systems, on this, You Windows 8 modern App AIO Remote find this same printer without problem...
    So what is wrong ? printer config ? eprint is on, ipp is on, bonjur is on, ip is static.
    Please help Me becease I wait for this app and now i cant use them
     Thanx
    Peter

    Hi Peter,
    Welcome to the HP Support Forums.  I understand that you are trying to use the new HP AiO Remote app for Windows phones to print to your Photosmart 7150 printer.
    The Photosmart 7150 printer only supports USB connectivity, I have include the Photosmart 7150 Printer Specifications for reference.  To be able to use the HP AiO Remote app the printer needs to be connected to a wireless network. 
    If you accidentally typed the incorrect printer model, please let me know which make/model/product number of HP printer that you have. How Do I Find My Model Number or Product Number?
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP AiO Remote app will not recognize scan and copy function of HP Envy 120

    Good morning! HP AiO Remote App is installed on my iPad4 and in the same WiFi network with my HP Envy 120 printer. The printer is recognized by the app and marked with a green led. When I tap on scan or copy in the app menu, it tells me that these functions were available in the app only for printers which provide these features. But HP Envy 120 has both scanner and copier. And last time it worked. Some idea what could have happened here? Thanks. UJ

    Replied on: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/HP-AiO-Remote-will-n...
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Using AiO Remote and HP ePrint to remotly control printer

    Hi,
    With ePrint Home and Biz and the previous version of the AIO remote app, I was able to control the scanner and printer as long as I remained connected to the Internet.  In other words, I did not have to be within reach of the wireless network at home to be use the wireless features of the HP Office Jet Pro 8600.   I cannot find the way to scan or copy any documenta even if not at home.   All these could be done if there was someone at home who would be able to place the documents on the glass. 
    Is this feature available the HP connect and current ePrint?
    Thank you,
    Alvaro A.

    Hello traveler021,
    Welcome to the HP Support Forums!
    Regarding your question about the AiO Remote app and ePrint when trying to scan or copy with the Officejet 8600, you have to be on the same WiFi network.
    The AiO Remote app does not allow you to control scanning or copying over the Internet. I do apologize for being the bearer of bad news, but this is not available without being on the same network.
    Regards,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Hp aio remote app on iPhone won't scan to my hp photosmart 7515

    hp aio remote app "there was a problem during scanning. check scanner and try again" when using hp photosmart 7515 however this is a new issue the app scanning worked before. Also I can no longer print or scan unless at home and connected to my network

    Hello @mbranch37, 
    Welcome to the HP forums.
    I understand that you are having a problem with the AIO app, as well as what sounds like a web services issue.
    I would like to help.
    Before working with the app, I would like to make sure the printer is fine.
    On the front panel of your printer touch the Web Services icon. (also known as the ePrint button)
    If you get a server connection error, I would set a manual DNS.
    The following post by happytohelp01, has instructions for setting the manual DNS.
    If for some reason the printers email or ePrint address has changed, you will have to set it up again.
    If the email is the same and you do not get any error messages, try cycling your network.
    Turn off the printer and other network devices.
    Unplug the power to your router for at least a minute.
    Plug the power cord back into the router. 
    Turn on all your network devices.
    Wait until the blue wireless light on your printer stops blinking.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • AIO Remote APP

    I downloaded the AIO remote app onto my Iphone but when I open the app it cannot find my printer Photosmart Premium C310.  Both items are on the same wifi.  I do not have the printer set up as wireless.  Can you tell me how to go about getting the app to recognize/find the printer?  Thanks

    Hi rraetz,
    That particular model supports a protocol called AirPrint.  Here is a link to another forum post with some helpful information about AirPrint.
    http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/AirPrint-how-to-use-...
    Thanks,
    Oscar
    Although I am an HP employee, I am speaking for myself and not for HP.

  • AIO REMOTE app on IOS

    I use the AiO Remote app on IOS to scan legal size documents.  I think my problem is with the latest update of this app as I never had this issue in the past.  I scan the multi-page LEGAL size doc with no issues.  I see the doc pages in legal size format in the app.  Once I click on SAVE, all of a sudden the app shrinks the legal size to fit letter size.  I can't find how to disable this.  Thanks in advance for any help.

    Hey @iDADx7, 
    Welcome to the HP Support Forum.  
    I understand you're encountering a document formatting issue when using the HP All-in-One Printer Remote app with your HP Officejet 6600 e-All-in-One Printer.  I would like to help.  
    What version of iOS are you working with?  Try uninstalling the app and then clicking here to reinstall.  Does the issue persist?  
    Please let me know the result of your troubleshooting by responding to this post.  Thank you for posting in the HP Support Forum and have a great day!  
    Regards, 
    E-roq
    I work on behalf of HP.
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • AiO Remote app on iPad/iPhone does not find M1217nfw

    Hi,
    I have a M1217nfw setup on my WiFi network.  I can use Airprint from my iPad or iPhone to print on it - works fine.  However I want to use the AiO Remote app on my iPad or iPhone to scan documents from this printer to my iPad/iPhone.
    The problem is that when I try to use the app it tells me that it cannot find any printer!  I upgraded the firmware on the printer - still no go.
    I even tried to connect it using the HP Wireless Direct options - still no go.
    Treid to connect using the printer's IP address - still no go.
    According to the document http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03843137&sp4ts.oid=2... - the M1217nfw is supported by the AiO Remote app.
    Any help or clues would be greatly appreciated!
    thanks,
    vijar

    Hi @vijar,
    Welcome to the HP Support Forums.  I see that you would like to learn more about HP’s All-in-One Printer Remote app.
    I have included the HP All-in-One Printer Remote Mobile App FAQs document. It has a section dedicated to the printers that support this app and the Laserjet 1217nfw printer is not supported by the app.   I have notified the appropriate department regarding the document.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP LaserJet Pro M177fw and AIO Remote App

    Will HP AIO App remote supports HP LaserJet Pro M177fw Multifunction Printer later. 
    Or is there any other way to control the printer to scan without going back to my computer? 

    @Ashley8 
    With regards to the no support of the AiO remote app and the m177, this is only on the iOS and android app.
    You will need to use your desktop/computer as your go to scan for the m177.
    Sorry
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

  • Remote App and shuffling a single album

    I'm using iTunes 11.0.1.12 on my PC and Remote App 3.0 (598) on my Touch 5G running iOS 6.0.1, and I want to play an album with its songs shuffled. For example, I go to Artists, choose Steely Dan, then "A Decade Of Steely Dan". There's no obvious way to begin playing, so I press the first song, which begins playing. This takes me to "Up Next", which has all the songs from the album I was on, PLUS 7 songs from the album, "Everything Must Go", also by Steely Dan. This makes no sense at all, but I ignore it for the moment, as shuffling is what's on my mind. The thing is, there's no shuffle button on "Up Next", so I click on the tiny album artwork in the upper right corner, and it takes me to the traditional "Now Playing" screen, with the transport controls and big album artwork in the middle. There I find my shuffle button, so I press it, and it turns blue, so I'm all good, right? Wrong! When the next song begins, it's from some other Steely Dan album chosen at random, like "Katy Lied". When I go back to "Up Next", songs from all my Steely Dan albums now appear. All I wanted was to shuffle the one album "A Decade Of Steely Dan" and play just its songs, but this simple thing doesn't appear to be possible. Am I missing something?

    Eliciting the bug requires entry to the album in the Remote App through Artists or Genres. I can leave the "Up Next" list displayed in iTunes on the PC and watch it populate with all the following albums when I do this. However, if I enter the album through Composers or Albums, only that album's tracks go into "Up Next". Unfortunately, using Composers to select albums is not a solution at all; for one thing, I only maintain Composer metadata for classical composers. Using Albums isn't really a solution either, because I like to browse by artist or composer. Interestingly, the Remote App groups albums by artist, but it's a flat list and hard to scroll through because there are so many more albums that artists, and while there is a scroll bar (column of dots) to the right, it has no letters to easily go to the p's for, say, Pink Floyd. The Artists view OTOH has letters A-Z instead of dots. I don't get the inconsistency here.
    Moreover, I've found that when I press a song to begin playing, the Remote App inconsistently takes me to its "Up Next" screen as I described in my first post vs. its traditional "Now Playing" screen. I've yet to figure out what determines this.

  • Remote app shows "album artist" after recent update

    In January I updated iTunes 9...  to  iTunes 10.5.2. The new database shows "artist" same as before.
    Then I had to update the remote app on my iPod touch. Now comes the trouble:
    instead of showing "artist" as before in older version of remote app, it shows "album artist"
    which effectively destroys the organisation principle of all my music file collection (roughly 600 CD).
    I am afraid that changing artist and album artist by rewriting all ID tags will not be helpful,
    because then the corresponding iTunes database on my mac will show these fields in wrong order.
    Do we have any hope for getting fixed this bug in remote app ?
    How to deal with this mess of a situation ?

    remote app 2.2 was showing 'artist information' in the 'artist field'.
    with the release 2.3 the problem with the 'artist field', showing 'album artist information' started, and with the latest version 2.4 this error still exists!
    it would be really nice if someone can tell us if this is an error (as i suppose) and will be fixed, or if this is right and why this was done.
    maybe some apple people can answer....
    thanks.

  • Remote app on 3GS - wont connect no matter what i do

    Hi i have two computers - a mac book pro and a tangent (supplied to me by my university). I cannot connect my remote app to either computer. I feel that it has something to do with the firewall (symantec on both computers). I have no idea how to go about changing the ports or whatever is needed, if this is even the problem. I have no idea what to do and this is seriously starting to frustrate me. I have already unistalled and reinstalled the app with no luck. If anyone knows how to fix this your input would be really helpful. Thanks.

    I don't think I have the norton personal firewall - i have the symantec anti-virus tho. I also have to access our network via cisco NAC clean access agent. I feel that this has something to do with the problem because we didn't have this system last year. But my firewall is completely off under system preferences -> sharing -> firewall. I'm pretty clueless as to what else could possibly causing the problem.

  • Remote app on iPad connects to iTunes but then loses connection.

    Hi,
    Basically, I can get the app on my  iPad to connect to iTunes, but if I then start doing something else on my iPad, or my computer goes to sleep, then the remote won't connect again. Even if I wake my macbook and try to connect it again.
    If I press 'add an iTunes library' in the remote app, nothing appears on iTunes.
    To solve the problem, I have to restart my computer.
    I just checked to see if my iPhone connects and it worked straight away. Maybe its a problem with my iPad?
    Can anyone suggest anything?
    Oscar

    I too have this problem and made it worse. Under Mavericks and iOS7 everything set up very easily and worked beautifully like Apple stuff usually does. Then a couple of weeks ago I took the dive and updated to Yosemite, iTunes 12 and iOS8 and then I would occasionally lose connection with my iTunes library as described by the second poster. Very aggravating. So I made a bigger mistake and deleted the library from my iPad Remote app and whenever I started it up again it would say 'Add a device'. I clicked and a randomly generated 4 digit number appears with the exact instructions: 'To add an iTunes library, open iTunes on your computer and choose Remote from the tab bar'. I went to iTunes and searched EVERYWHERE for this Remote tab bar and could not find it. I then went to iTunes Preferences: Devices and clicked the button 'Forget All Remotes' thinking this may reset something in iTunes and make the Remote tab appear somehow to start from scratch. Wrong! Now there is absolutely no connection between the Remote app on my devices and iTunes on my computer.
    Can anyone point me to this Remote tab in iTunes?? If I can find that then I think I should be able to fix this.
    Geez, talk about effing up what should be (and was) a very simple app.

Maybe you are looking for