Remote Attachment Store Install Procedure

I installed our remote Attachment Store on the same physical server as the backend MySQL DB. The procedure I used was to install the CalDav component (v7.2-4.19) from CommsSuiteR7u2. I then ran configure-as, but no init-config. Is this the correct procedure? This seems to work fine. The problem is that it cannot be patched up to Patch 142785-05 for the latest Calendar code (v7u2-5.06). The Patch will not install because the prepatch script will fail.
Checking installed patches...
Executing prepatch script...
-- The patch requires the saveState file from a previous install
The prepatch script exited with return code 1.
So what is the proper procedure to install and patch a remote Attachment Store?

This installation case is not handle properly in the prepatch script of the patch. I'll file a bug for it. In the mean time, do this:
1. on remote attachment store host, stop-as
2. copy the <cs7base>/lib/jars/ashttpd.jar file from the Calendar Server host where you have the latest patch applied to the remote attachment store host
3. on remote attachment store host, start-as

Similar Messages

Remote Blob Storage Install - APPCOMPAT: no matching ProductCode found in database.

I am trying to install Remote Blob Storage in Sharepoint Server 2013 with SQL Server 2008 R2 Express, but it is not creating the table in the database.
Here is my script
msiexec /qn /lvx* rbs_install_log.txt /i RBS.msi TRUSTSERVERCERTIFICATE=true FILEGROUP=PRIMARY DBNAME="WSS_Content_Blob_001" DBINSTANCE="SHAREPOINT" FILESTREAMFILEGROUP=RBSFilestreamProvider FILESTREAMSTORENAME=FilestreamProvider_1
Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
APPCOMPAT: looking for appcompat database entry with ProductCode '{56D21E05-679B-40F2-94C1-DB0D7EB2E461}
My SQL server version is 10.50.6000.34
In the log file I found the following lines in the bottom of the file, but the table is not in the content database.
Product: SQL Server 2008 R2 Remote Blob Store -- Configuration completed successfully.
I am struggling with this issue for long. It would be great if someone could help.
=== Verbose logging started: 3/4/2015 15:27:16 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (E4:A4) [15:27:16:166]: Resetting cached policy values
MSI (c) (E4:A4) [15:27:16:166]: Machine policy value 'Debug' is 0
MSI (c) (E4:A4) [15:27:16:166]: ******* RunEngine:
******* Product: RBS.msi
******* Action:
******* CommandLine: **********
MSI (c) (E4:A4) [15:27:16:166]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E4:A4) [15:27:16:166]: Grabbed execution mutex.
MSI (c) (E4:A4) [15:27:16:182]: Cloaking enabled.
MSI (c) (E4:A4) [15:27:16:182]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E4:A4) [15:27:16:182]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (00:94) [15:27:16:182]: Running installation inside multi-package transaction D:\RBS.msi
MSI (s) (00:94) [15:27:16:182]: Grabbed execution mutex.
MSI (s) (00:54) [15:27:16:182]: Resetting cached policy values
MSI (s) (00:54) [15:27:16:182]: Machine policy value 'Debug' is 0
MSI (s) (00:54) [15:27:16:182]: ******* RunEngine:
******* Product: D:\RBS.msi
******* Action:
******* CommandLine: **********
MSI (s) (00:54) [15:27:16:197]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (00:54) [15:27:16:197]: Setting cached product context: User non-assigned for product: FB42F99F09B0E3646985F32DFE3C9C29
MSI (s) (00:54) [15:27:16:197]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:197]: SRSetRestorePoint skipped for this transaction.
MSI (s) (00:54) [15:27:16:197]: End dialog not enabled
MSI (s) (00:54) [15:27:16:197]: Original package ==> D:\RBS.msi
MSI (s) (00:54) [15:27:16:197]: Package we're running from ==> C:\Windows\Installer\6847f.msi
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: APPCOMPAT: Uninstall Flags override found.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: APPCOMPAT: Uninstall VersionNT override found.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (s) (00:54) [15:27:16:213]: APPCOMPAT: looking for appcompat database entry with ProductCode '{56D21E05-679B-40F2-94C1-DB0D7EB2E461}'.
MSI (s) (00:54) [15:27:16:213]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: MSCOREE not loaded loading copy from system32
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'DisablePatch' is 0
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (00:54) [15:27:16:213]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (s) (00:54) [15:27:16:213]: APPCOMPAT: looking for appcompat database entry with ProductCode '{56D21E05-679B-40F2-94C1-DB0D7EB2E461}'.
MSI (s) (00:54) [15:27:16:213]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (00:54) [15:27:16:213]: Transforms are not secure.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'D:\rbs_install_log.txt'.
MSI (s) (00:54) [15:27:16:213]: Command Line: TRUSTSERVERCERTIFICATE=true FILEGROUP=PRIMARY DBNAME=WSS_Content_Blob_001 DBINSTANCE=SHAREPOINT FILESTREAMFILEGROUP=RBSFilestreamProvider FILESTREAMSTORENAME=FilestreamProvider_1 CURRENTDIRECTORY=D:\ CLIENTUILEVEL=3 CLIENTPROCESSID=10980
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{1AC68E73-94F1-4A01-B229-82B2F73C3326}'.
MSI (s) (00:54) [15:27:16:213]: Product Code passed to Engine.Initialize: '{56D21E05-679B-40F2-94C1-DB0D7EB2E461}'
MSI (s) (00:54) [15:27:16:213]: Product Code from property table before transforms: '{56D21E05-679B-40F2-94C1-DB0D7EB2E461}'
MSI (s) (00:54) [15:27:16:213]: Product Code from property table after transforms: '{56D21E05-679B-40F2-94C1-DB0D7EB2E461}'
MSI (s) (00:54) [15:27:16:213]: Product registered: entering maintenance mode
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Product {56D21E05-679B-40F2-94C1-DB0D7EB2E461} is admin assigned: LocalSystem owns the publish key.
MSI (s) (00:54) [15:27:16:213]: Product {56D21E05-679B-40F2-94C1-DB0D7EB2E461} is managed.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (00:54) [15:27:16:213]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Specifed source is already in a list.
MSI (s) (00:54) [15:27:16:213]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'DisableBrowse' is 0
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (s) (00:54) [15:27:16:213]: Adding new sources is allowed.
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Package name retrieved from configuration data: 'RBS.msi'
MSI (s) (00:54) [15:27:16:213]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'DisableMsi' is 1
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (00:54) [15:27:16:213]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (00:54) [15:27:16:213]: Using cached product context: machine assigned for product: 50E12D65B9762F04491CBDD0E72B4E16
MSI (s) (00:54) [15:27:16:213]: Product {56D21E05-679B-40F2-94C1-DB0D7EB2E461} is admin assigned: LocalSystem owns the publish key.
MSI (s) (00:54) [15:27:16:213]: Product {56D21E05-679B-40F2-94C1-DB0D7EB2E461} is managed.
MSI (s) (00:54) [15:27:16:213]: Running product '{56D21E05-679B-40F2-94C1-DB0D7EB2E461}' with elevated privileges: Product is assigned.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding TRUSTSERVERCERTIFICATE property. Its value is 'true'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Modifying FILEGROUP property. Its current value is 'default'. Its new value: 'PRIMARY'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding DBNAME property. Its value is 'WSS_Content_Blob_001'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding DBINSTANCE property. Its value is 'SHAREPOINT'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Modifying FILESTREAMFILEGROUP property. Its current value is 'default'. Its new value: 'RBSFilestreamProvider'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding FILESTREAMSTORENAME property. Its value is 'FilestreamProvider_1'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'D:\'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '10980'.
MSI (s) (00:54) [15:27:16:213]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is 'f13e91ecbfc5d34cae7163e948e320cc'.
MSI (s) (00:54) [15:27:16:213]: RESTART MANAGER: Session opened.
MSI (s) (00:54) [15:27:16:213]: TRANSFORMS property is now:
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
MSI (s) (00:54) [15:27:16:213]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (s) (00:54) [15:27:16:213]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming
MSI (s) (00:54) [15:27:16:213]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\Favorites
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\Documents
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Local
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\Pictures
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (00:54) [15:27:16:229]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (00:54) [15:27:16:244]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (00:54) [15:27:16:244]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (00:54) [15:27:16:244]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (00:54) [15:27:16:244]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (00:54) [15:27:16:244]: SHELL32::SHGetFolderPath returned: C:\Users\medsvradmin\Desktop
MSI (s) (00:54) [15:27:16:244]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (00:54) [15:27:16:244]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
Property(S): PhysicalMemory = 8192
Property(S): VirtualMemory = 7158
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = medsvradmin
Property(S): UserSID = S-1-5-21-300911508-3398273753-3262312657-1000
Property(S): UserLanguageID = 1033
Property(S): ComputerName = JPNTKYINT01
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 19
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 15:27:21
Property(S): Date = 3/4/2015
Property(S): MsiNetAssemblySupport = 4.0.30319.34209
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): DATABASE = C:\Windows\Installer\6847f.msi
Property(S): OriginalDatabase = D:\RBS.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = D:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): DOTNETCOREPATH = 1
Property(S): SourcedirProduct = {56D21E05-679B-40F2-94C1-DB0D7EB2E461}
Property(S): SOURCEDIR = D:\
MSI (s) (00:54) [15:27:21:049]: Note: 1: 1728
MSI (s) (00:54) [15:27:21:049]: Product: SQL Server 2008 R2 Remote Blob Store -- Configuration completed successfully.
MSI (s) (00:54) [15:27:21:049]: Windows Installer reconfigured the product. Product Name: SQL Server 2008 R2 Remote Blob Store. Product Version: 10.50.1600.1. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0.
MSI (s) (00:54) [15:27:21:049]: Deferring clean up of packages/files, if any exist
MSI (s) (00:54) [15:27:21:049]: MainEngineThread is returning 0
MSI (s) (00:94) [15:27:21:049]: RESTART MANAGER: Session closed.
MSI (s) (00:94) [15:27:21:049]: No System Restore sequence number for this installation.
=== Logging stopped: 3/4/2015 15:27:21 ===
MSI (s) (00:94) [15:27:21:049]: User policy value 'DisableRollback' is 0
MSI (s) (00:94) [15:27:21:049]: Machine policy value 'DisableRollback' is 0
MSI (s) (00:94) [15:27:21:049]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (00:94) [15:27:21:049]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (00:94) [15:27:21:049]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (00:94) [15:27:21:049]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (00:94) [15:27:21:049]: Restoring environment variables
MSI (s) (00:94) [15:27:21:049]: Destroying RemoteAPI object.
MSI (s) (00:A8) [15:27:21:049]: Custom Action Manager thread ending.
MSI (c) (E4:A4) [15:27:21:049]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E4:A4) [15:27:21:049]: MainEngineThread is returning 0
=== Verbose logging stopped: 3/4/2015 15:27:21 ===

Hi stecorp75,
To troubleshoot above error, please make sure the following things.
1. Use the RBS.msi file on this link http://www.microsoft.com/download/en/details.aspx?id=16978.
Do not download the rbs_x64 link given in TechNet article
https://technet.microsoft.com/en-us/library/ee748631.aspx .
2. Ensure that you run command prompt as administrator and then run your commands for RBS installation.
3. Follow the steps in this similar
blog to install RBS on SharePoint 2013.
However, if you still fail to install Remote Blob Storage, I would like to recommend you post the question in the SharePoint 2013 forum at
https://social.technet.microsoft.com/Forums/en-US/home?forum=sharepointadmin . It is appropriate and more experts will assist you.
There is a similar thread for your reference.
https://social.technet.microsoft.com/Forums/en-US/23a410bd-9afe-438d-abcb-44363847802a/product-sql-remote-blob-storage-installation-failed
Thanks,
Lydia Zhang
Lydia Zhang
TechNet Community Support

IMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

If they have set up port forwarding for you already then that is different. In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients. It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer. I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
First:
ssh ipaddress -l adminusername
(example: ssh 192.168.1.1 -l macadmin)
Second:
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator.

I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

ChuckPhilyaw wrote:
I have a MacBook with OS X 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs > http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...

How to install Procedural Option in Oracle 10g Database express edition

When i try execute exec send_mail shows error ORA-00900: invalid SQL statement.
Error code shows "This error can occur if the Procedural Option is not installed "
How to install Procedural Option in Oracle 10g express edition
I'm using Oracle 10g Database express edition. Let me know how to run a procedure.

I'm not sure of the meaning of ORA-00900 for Oracle XE but I think that PL/SQL is already installed by default according to the XE features list.
See the Oracle® Database Express Edition 2 Day Developer Guide about procedure call.

Error in instalation procedure

Hello,
I'm receiving the following error when installing oracle from scratch:
Thrown when the IP address of a host cannot be determined
How to solve this problem please?
OS XP Home SP2
Thank you very much indeed,
André Luiz

Hello,
Thank you for the reply.
The exact error message is what was written before. It appears after starting the install procedure, that is with db orcl and the chosen password.
Sincerely yours,
André Luiz

I just updated to Lion and my Microsoft Word, Excel and PowerPoint will not open because PowerPC applications are no longer supported. I bought this software from Apple and the store installed it when I bought the MAC. What do I do?

I just updated to Lion and my Microsoft Word, Excel and PowerPoint will not open because PowerPC applications are no longer supported. I bought this software from Apple and the store installed it when I bought the MAC. What do I do?

Buy version 2011 of MS Office.
Or you can download OpenOffice, LibreOffice or NeoOffice, which all come very close to working with MS files just like MS Office does.
Or iWord, I have heard, you can purchase.

My HD died and the Apple store installed the new drive and upgraded me to Mavericks. I no longer have iPhoto which I miss very much. How do I get it back and do I need it or do my pics go somewhere else? help

My Hard Drive died and when the Apple store installed the new drive they upgraded me to Mavericks. I no longer had iPhoto. Where do I get iPhoto, do I need it and where are my pictures going when they import??? Help I'm SO confused and frustrated. Thank you.

You need two items
1 - the iPhoto application -
You install it from the App Store
2 - and the iPhoto library - restore form your backup from just before the disk died - no importing involved - simply restore and launch iPhoto and it will look in the pictures folder and open it and it will be exactly the way it was when you made the backup
As to your question Do you need it - No you can manage your photos anyway you please - iPhoto is a good way but not required - you can use any software you want and you can import photos using image Capture (in your applications folder) or any other software you choose - If you use iPhoto then they by default going your iPhoto library - if you use other software then they go where you say to put them
LN

We are buying a Mac, will the Apple Store transfer our files from the PC to the new Mac? Also, will the Apple store install Microsoft Office when we purchase it?

We are buying a Mac.
1- Will the Apple Store transfer the files from the PC to the Mac?
2- Will the Apple Store install Microsoft knowing we have to purchase it first.

Will the Apple Store transfer the files from the PC to the Mac? Yes
Will the Apple Store install Microsoft Office for Mac 2011? Yes

How do I get my addresses back after an Archive and Install procedure?

I recently had to archive and install because something was really wrong with my desktop. Now the desktop works fine but how do I get my address book application to open with all my former data in it? The address book application opens but there is NOTHING in it except apple's card and my user card? What I am asking is how to restore all my data after an archive and install procedure. Thank you in advance!

whatrulookinat wrote:
Yes I archived and installed with the disk that came with my MBP and then reinstalled snow leopard and then did software upgrades....
you shouldn't have done that. if you wanted to reinstall snow leopard (why btw?) you should have just reinstalled it over the existing snow leopard installation directly. installing an older OS version over the newer one ( like leopard over snow) is not recommended by apple and can lead to problems. it also does not let you preserve users. your old home directory should be located inside the Previous system folder. see this link on how to extract your data from it.
http://support.apple.com/kb/HT2196
specifically, for the address book you need to copy the folder homedirectory/library/application support/address book from the archived home directory to the corresponding location on the new one.

HT4623 Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update?

Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update? I go to install an app. I hit install and nothing happens. About a minute later it asks me for my password and then it does nothing. The install button goes back to saying install. However the app shows up in my installed list and in cloud but no app installed.

OK - I found a helpful post - closed app store app and under Settings/General/Date and Time I reset the date and time by switching off "Set Automatically" and then switching it on again. Went back to App Store, launched it and Updatesseems to be working again.
Go figure? Logical, No!

Apple store installed optical drive replacement. It plays CD and DVD but will not let me change a DVD to .mp4 without stalling and or going very very slow. Can I fix the HL-DT-STDVDRW GA11NR?

Apple store installed optical drive replacement. It plays CD and DVD but will not let me change a DVD to .mp4 without stalling and or going very very slow. Can I fix the HL-DT-STDVDRW GA11NR? The Apple store is a two hundred mile one way trip.

I didn't imply anything; I simply explained the terms of the ToU here because you had not specified what you were trying to do. Most such related questions are about copying protected content and I would not appreciate having my post removed with the obligatory email from Apple because I violated the ToU. In any case, you can find dozens of threads googling (or here) about the newer burners being slow copying content if it is protected. FWIW, if the DVD was produced by a commercial outfit, they may have used some sort of protection or an unusual file format - that problem has been discussed here previously.
As for your slow burner - since we don't even know what type of Mac/model/year/OS you have, it is impossible to guess. If it's an iMac, those vertically installed burners are known to be less than perfect; the horizontally installed versions are better, but still not as good as an external. I've used an external burner for years.
As for the conversion time: the burner should have nothing to do with that; it is your software and your Mac's processor and amount of RAM that matter for conversions and rendering. I have no idea what you are using to burn the DVD. And, as a last consideration: you should always burn your content at a slow speed so you can avoid burn errors and have better results.
Good luck.

Hello, I have an apple Mac Pro. It is an older machine but I just had the Apple Store install a new drive with OSX 10.6.8. It runs great but I need to load software. Will it run CS4 Design Standard? Or, will I need CS5.

Hello, I have an Apple Mac Pro Laptop. It is an older machine but I just had the Apple Store install a new hard drive with OSX 10.6.8. It runs great but I need to load software. Will it run CS4 Design Standard? Or, will I need CS5. This machine can't run 10.7.

Hi There,
As per CS5.5 Design Standard release notes it can run on 10.6.8.
Kindly try to install in and share the results so that we can assist you if needed.
Please find the download link in my previous post.
Thanks,
Atul Saini

HT204406 The instaling procedur stops in the step 2 and a message of error appears

I have a problem with the installing procedure of ITunes Match.
When starts the 2nd step of installing procedure the process stops and a message of error and a box to close the program appears.
Always!
I'm using a Dell Laptop with Windows 7.
Thanks for any help.
Luis Cesar

Hey there iTunesmark!
It sounds like there is an issue with iTunes on your computer, so I have an article for you that can help troubleshoot this issue:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
The steps for troubleshooting in these articles will be similar, but use the article that is specific for your version of the Windows OS and it should help you resolve this issue. Thanks for using the Apple Support Communities!
Cheers,
Braden

I Logic 9 I bought at appel store installed and want to install the new Logic X, how do I uninstall Logic 9 and have the whole program?

I Logic 9 I bought at appel store installed and want to install the new Logic X, how do I uninstall Logic 9 and have the whole program?
Message was edited by: davidjsousa

Of course

Remote Attachment Store Install Procedure

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