Remote Web Access SBS 2011

My users are needing access to their computers from home and on work sites. they can log into remote web access to see their folders and email, but when we try to connect to their computers it downloads an rdp file and brings up RD gateway Server credentials
dialog box, and when credentials are put in it brings up the RD gateway dialog box again. it was working a few months back using administrative credentials. I have tried using different browsers to achieve this as it was working with Chrome, IE, and
Firefox, we can still get to the dashboard with Chrome and Firefox, but IE goes to the dashboard and then straight to a 404 error. I have checked to see if any certificates had expired and none have expired. I don't know what has changed, I have looked through
all information on this and no help. I am at my wits end, any help would be greatly appreciated.

Hi,
-->and when credentials are put in it brings up the RD gateway dialog box again.
Did you get any error message or just RD gateway dialog box bring up again and again?
Please check if that problematic user account was assigned correct permission to access those computers.
In addition, please use
Configuration Troubleshooter tool that Robert created to check IIS and Certificate. Meanwhile, please check if find more clues in log files.
Key Small Business Server 2011
Essentials Log Files
If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu
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Similar Messages

Small Business Server 2011 Essentials Remote Web Access fails to connect to Windows 8.1 PC

I am using Remote Web Access (RWA) gateway with Small Business Server 2011 Essentials.
There are several workstations all running Windows 7, and have been using RWA without an issue for well over a year.
There is now a Windows 8.1 Pro PC added to this domain, but the Remote Desktop does not connect.
The Windows 8.1 PC appears in the RWA pages, It requests the credentials to connect, and then fails with the following error:
Remote Desktop can't find the remote computer "COMPUTERNAME". This might mean that the "COMPUTERNAME" does not belong to the specified network. Verify the computer name and domain that you are typing to connect to.
I can connect to all other PC fine (running Windows 7). I have tried from different locations and PC's and the results are the same.
I thought I had fixed this problem a few weeks back. After running all updates on the server and Windows 8.1 PC, and rebooting both, the RDP worked, but I think it only worked once and then failed the next time someone tried to use it. I have not had
a successful connection to the Windows 8.1 PC since.
I am at a loss on how to troubleshoot this as there are no errors on the system which can't be accessed.
Any suggestions will be appreciated.

Hi Mr Cheese,
à
I turned off the Firewall on the Windows 8.1 PC and the RDP is now working.
Thanks for sharing in the forum. Your time and efforts are highly appreciated.
Based on your description, this issue is related to Firewall. Would you please let me know current situation
of this issue?
Just addition. Please open Control Panel, select Windows Firewall and click Allow an app or feature through
Windows Firewall. Then please check if Remote Desktop is allowed. Meanwhile, please click Advanced settings in Windows Firewall panel and click Inbound Rules, then check if rules which be related to Remote Desktop were enabled.
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

Small Business Server 2011 Remote Web Access RDP doesn't work.

I have setup Windows small business server 2011 and a separate Terminal Server on a Windows Server 2008 r2 box.
Remote Web Access webpage works fine, I can check email and view network drives online. The problem I have is that I cannot connect to any computer using the Connect button.
When I click connect button, a file is downloaded. e.g. QITS.Rdp is downloaded.
Once I run the QITS.rdp, it will ask me for credentials. I input it and will get the following error.
I do not know where to start to look for this problem. Anyone can shed some light?
Toby

Hi Toby,
Just an addition. Did you use an administrator account to logon the RWA and then connect to the remote computer?
Did encounter the same issue?
Meanwhile, please refer to following threads and check if can help you.
RD
Gateway - Unable to connect via IP (Netbios, FQDN work fine)
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

Windows Home Server 2011, How to Turn off Remote Web Access for Dashboard completely?

I have a Dell Server at my House and i thought it would be a good idea to use it to run a website on so, i set up Apache and get it installed. But then every time I type http://localhost/ it would always Come up with the remote web access! So i thought
ok no problem you can disable that in Dashboard. Well i was wrong when i typed http://loacalhost/ it came up with the Proceed Anyways option but sent me to a Big
Bad GateWay. So what im trying to get at is i need to Fully Disbale that Remote Web access or Set a specific Port so it does not interfere with port 80. So does any one know how to fix this or get rid of this issue?

This one may help.
http://technet.microsoft.com/en-us/library/remote-access-overview.aspx
I'd ask them more over here.
http://social.microsoft.com/Forums/en-us/home?forum=whs2011
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Can't connect to computer in remote web access

I am running sbs 2011 essentials and have been able to remotely log in to the remote web access page. Once I get there I can see all the shared folders on the server (and access them) and I can also see the computers available for access (my computer
and the server). I can access the server dashboard by logging in as the server administrator (by using domain\admin) and then in a second login as a user (domain\user "with administrative rights"). However, when I go to logon to the client
computer, I receive the error "Remote Desktop cannot find the computer "client". This might mean that client doesn't belong to the specified network. Verify the computer name and network that you are trying to connect to."
Do I have a DNS problem since I can connect to the SBS 2011 Essentials server?

Hi,
Are you facing issues with all the client machine connection? On the workstations make sure Remote Desktop feature is enabled
Make sure windows firewall service is enabled and inbound rule for allow RDP is enabled.
You can also refer to:
https://support.microsoft.com/kb/2023103?wa=wsignin1.0
Binu Kumar - MCP, MCITP, MCTS , MBA - IT , Director Aarbin Technology Pvt Ltd - Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Problems setting up Remote Web Access in Windows Storage Server 2008 R2

We just bought a WD Sentinel DX4000 Storage Server and went through the Remote Web Access wizard. It setup the router just fine but when we got to the setup your domain name we have been having
headaches ever since. We chose the option to use our own domain name, which we have registered through GoDaddy. It then showed that yes, our provider was GoDaddy but then it told us we needed to update our service with GoDaddy so we clicked the
"Go to GoDaddy.com" button and it sent us to a page to purchase an SSL certificate. So, we did that but then had issues with it not being able to be managed in our GoDaddy account. So, I went into the domain name with GoDaddy and purchased
a certificate there and got it setup on the domain name with GoDaddy.
The problem is that when I try to go through the wizard again to set up the domain name I still have to click the goDaddy button to move to the next page where I type my domain name, username, and password
with GoDaddy. I setup the remote extension in the A records with GoDaddy as remote.mydomain.com, and put in my username and password with GoDaddy. After I click next it tries to connect to the domain name service provider but then gives me the
following error message over and over:
The domain name was not set up for your server. Wait a few minutes and run the wizard again.
An unexpected or unknown problem occurred. Please wait a few minutes, and then try again.
Well, I have tried this several times and am about to start pulling my hair out. Can anyone please tell me what I may be doing wrong?
Thanks for any help you may be able to provide.

Hi,
Please verify the installed certificate status, you could refer to the article below to install GoDaddy SLL Certificates.
Installing a GoDaddy Standard SSL Certificate on SBS 2008
http://sbs.seandaniel.com/2009/02/installing-godaddy-standard-ssl.html
Please Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
There is a similar thread, please go through it to help troubleshoot this issue:
SBS Essentials 2011 Domain Name Wizard Fails
https://social.technet.microsoft.com/Forums/en-US/6644ec25-3071-4526-b878-9d6977589f88/sbs-essentials-2011-domain-name-wizard-fails?forum=smallbusinessserver2011essentials
Best Regards,
Mandy
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Can't download files on Android from Server 2012 Essentials Remote Web Access

I have two servers, one with Windows Server 2012 Essentials, and the other SBS 2011. Employees like using Remote Web Access to log in from anywhere and have access to shared folders. It works perfect on a Desktop computer, but when they try to
use their Android tablets or phones, and want to download a file (e.g. a PDF) from one of the shared folders on the server, the download fails. When Microsoft was pushing 2012 they said RWA worked great on mobile devices, do I have to set up something
separately to make this happen?
I've completely disabled the firewall, and have ports 80,443,987, and 1723(just to be safe) all forwarded to the server.
I can log into the RWA site on the android, browse files and folders, but when I select a PDF to download, the download shows as if it's starting, shows in my android notification as if its going to start downloading (Shows MobileDownload www.mydomain.com)
but eventually after a few minutes, will time out and show "Download Unsuccessful".
Network connectivity is fine as I can do this on a Windows Desktop PC using any browser (Chrome, Firefox, IE) and successfully download anything I want.
UPDATE: I found this in the event handler when I tried to download something from a mobile device...
- System
- Provider
[ Name] ASP.NET 4.0.30319.0
- EventID 1309
[ Qualifiers] 32768
Level 3
Task 3
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-01-12T16:49:12.000000000Z
EventRecordID 72818
Channel Application
Computer MYSERVER.MYDOMAIN.local
Security
- EventData
3005
An unhandled exception has occurred.
1/12/2014 11:49:12 AM
1/12/2014 4:49:12 PM
953eedf1ad414391a193e5f98a281da5
263
3
0
/LM/W3SVC/1/ROOT/Remote-1-130340167702975633
Full
/Remote
C:\Program Files\Windows Server\Bin\WebApps\RemoteAccess\
MYSERVER
2592
w3wp.exe
NT AUTHORITY\NETWORK SERVICE
HttpException
Server cannot set content type after HTTP headers have been sent. at System.Web.HttpResponse.set_ContentType(String value) at System.Web.UI.Page.SetIntrinsics(HttpContext context, Boolean allowAsync) at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at Microsoft.WindowsServerSolutions.Web.RemoteAccessSite.RealPageHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
https://remote.MYDOMAIN.com:443/Remote/fs/MobileDownload.aspx?path=\\MYSERVER\PICTURES\2013603.jpg
/Remote/fs/MobileDownload.aspx
MY.IP.ADDRESS.141
MYDOMAIN\user
True
Forms
NT AUTHORITY\NETWORK SERVICE
31
NT AUTHORITY\NETWORK SERVICE
False
at System.Web.HttpResponse.set_ContentType(String value) at System.Web.UI.Page.SetIntrinsics(HttpContext context, Boolean allowAsync) at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at Microsoft.WindowsServerSolutions.Web.RemoteAccessSite.RealPageHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Hi,
Before going further, would you please let me confirm something firstly?
Would you please let me know if all Android devices
encounter this same issue? If you download different type files, will still this issue persists? You can upload a small file (such as a text file) to the share folder, then check if Android device can’t download it.
Based on your description, when logon a desktop computer, you will download files via RWA successfully. Please use the user account which logon computer to logon
the Android device, will still fail to download?
Please check if there has enough free space in Android devices that be used to save download.
When this issue occurred, please check the state of Android device in Dashboard. Besides, I suggest you should run the Best Practices Analyzer (BPA) and fix all
it can find. Then monitor the result.
Run the Windows Server 2012 Essentials Best Practices Analyzer
http://technet.microsoft.com/en-us/library/jj200181.aspx
In addition, regarding to the Event ID 1309, please refer to the following articles.
Event ID: 1309 Source: ASP.NET 4.0.30319.0
http://www.eventid.net/display-eventid-1309-source-ASP.NET%204.0.30319.0-eventno-11022-phase-1.htm
Hope this helps.
Best regards,
Justin Gu

Remote Web Access (remote desktop gateway) issue with WHS2011

I have been using Remote Web Access on my Windows Home Server 2011 for several years with no problems. Over the past several weeks, though, I have been receiving an error when I try to connect to a computer through WHS's Remote Web Access:
"...the Remote Desktop Gateway is temporarily unavailable." Interestingly, when I try to connect from a Windows 8.1 computer, I just get a dialog box that says "Initiating connection," but the connection is never established. I cannot
find any relevant errors in any of the event logs.
I have read numerous articles relating to WHS configuration and port forwarding, but these do not have any information that addresses my situation. I have ports 4125, 80, and 443 forwarded to my Home Server. As I said, everything has been working fine with
this configuration until several weeks ago -- I suspect it might have something to do with a .NET Framework 4.5 update that was recently installed (and that has now been uninstalled), but that is the only change I can think of.
Any help would be greatly appreciated! Thanks!

Hi,
As you have commented that after installing .Net framework you are facing this issue. So after uninstalling still you are facing the same issue. Apart from installing .Net framework 4.5, have you installed or done any other change on your server?
Here you can check that “Remote Gateway Service” is running. Please check and restart the service if it’s stop. Apart you can check below 2 article for more detail step.
1. Can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable error via SBS 2011
2. This computer can't connect to the remote computer because the Terminal Services Gateway server is temporarily unavailable (Try to perform the steps as suggested for
WHS 2011)
Hope it helps!
Thanks,
Dharmesh

Remote Web Access; Disable enom/godaddy check?

Hello, I am trying to setup an existing domain and SSL certificate for use with WinSBS 2011 essentials Remote Web Access.
None of the info in any online guide has been any help (and most irritatingly, and recursively, link to one another); I have used:
http://blogs.technet.com/b/sbs/archive/2011/08/04/how-to-install-your-existing-certificate-into-sbs-essentials.aspx
http://titlerequired.com/2012/03/05/sbs-2011-essentials-manually-installing-ssl-certificate/
etc.
The problem lies in the fact that the "Wizard" believes my current domain name (mydomain.com) to be registered with enom, when I KNOW FOR A FACT IT IS *NOT*. I have an existing domain and an existing wildcard SSL certificate issued for it.
Setting registry value 'UseV2CertificateSupport' = 0 (and restarting the services, as outlined in above links) does not change the behavior.
If I type in any random domain name that either does not exist, or that is (also) not registered with godaddy or enom, I can get to a point in the Wizard setup where I can import the existing certificate, and finish the Wizard. I need to figure out how to
disable this online webservice check for godaddy/enom, or atleast, force the wizard to allow me past this check; as if the check returned "IsGodaddyOrEnom"= false
Posting here is my last resort. Please, Microsoft, please help me fix your terribly implemented RWA setup "wizard".

this may be helpful...
http://forum.wegotserved.com/index.php/topic/23871-setting-up-remote-access-on-own-domain-wo-cert/
Best,
Howtodo

Remote web access gives critical error on log in

SBS 2011 Essentials does set up the domain when using the custom domain at remotewebaccess. Now however, when I try to log in on the website it gives me this error: Cannot connect to Remote Web Access. Contact the person who manages the server. Remote
Web Access is enabled for all accounts, and I have tried to log into several of them but get the same message.
Jeremiah Doggett

OK... time for more information about your setup.
What router are you using?
Is there more than one router on the network (including a modem-router if this is a DSL Internet connection)?
What is the OS of the external computer through which you are trying to access RWA?
What are the OS(s) of the network computers at the office?
>>Ok, just created a test user with admin rights, I can still login to mobile site, but on the desktop version I get the same error!
So, using an external computer (not an IPhone), you can successfully log into RWA but cannot access (remotely control) any workstations on the network?
Are you getting any certificate errors?
Is 'Remote Desktop' enabled on each network workstation?
And maybe check out this thread: (turned out to be a permissions issue for the original poster)
SBS 2011 Essentials: All 'standard users' keep reverting to inactive status in dashboard
http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/thread/bfc5b55e-9b6b-4705-b0a1-49ddbffbf095/
Merv Porter
============================

Computers not listed in Remote Web Access site

I have recently completed a migration from SBS 2008 to Server 2012 R2 with Essentials role
It's gone pretty smoothly but I'm having a problem with the PCs I have re-connected to the essentials server not appearing on the Remote Web Access website (they are shown on the WSE dashboard). Is re-using a computer name that was used in SBS 2008
a problem? Some PCs appear for some users on RWA but when I go into the users settings in the WSE dashboard the PCs don't show up under Computer Access, I only see the server members and 1 PC.
I've tried everything I can think of in terms of removing PCs from the domain and reconnecting with a different name.
It's really frustrating I've reconnected 15 of 40 pcs so far, can anyone shed some light on:
a)When PCs should appear on the RWA site for a particular user?
b)Why PCs aren't listed in the Computer Access tab of a used on the WSE dashboard?
Many thanks in advance.

Thank you for your reply.
I had restarted the server twice before my initial post and that didn't fix the issue.
It has mysteriously rectified itself in the last few days. I could connect to the client via RD Gateway even before the problem rectified itself.
I'm not sure if it's related but all PCs and servers usually show as offline / sleeping in RWA even when they are powered on. On the day the PCs appeared in Computer Access they also appeared as powered on in RWA. They have since reverted
to showing as off\sleeping in RWA.
I will be connecting another batch of PCs in the next week or two so will see how that goes.

Can I install WSUS alongside Windows Essentials Experience Role without killing IIS & Remote web access?

Can I install WSUS alongside Windows Essentials Experience Role without killing IIS & Remote web access?
I have recently installed Windows Server 2012 Essentials R2, but I want to use WSUS on the same server. Is this possible, if so how? Last time I tried this I lost my Remote Web Access.
I did post this in the Windows server 2012 essentials thread but didn't get any replies so thought I'd try posting it here to see if I got any hits here?
Is there a way to get WSUS to install to different web ports i.e. 880 & 8443? Or can I get it to install in a new site in IIS? Its just I know that the Essentials Experience role sets up RWA in IIS and installing the WSUS on top just overwrites
the RWA site & settings? I assume this is also why Remote Desktop Services does the same?
Thanks
JK MCP

Can I install WSUS alongside Windows Essentials Experience Role without killing IIS & Remote web access?
http://blogs.technet.com/b/sbs/archive/2013/06/25/how-to-install-wsus-3-0-sp2-on-windows-server-2012-essentials.aspx
Last time I tried this I lost my Remote Web Access.
Remote Web Access uses the Default Web Site. If you install WSUS to the Default Web Site, it will break things. Install WSUS to the alternate "WSUS Administration" site on port 8530.
Is there a way to get WSUS to install to different web ports i.e. 880 & 8443?
No.
Or can I get it to install in a new site in IIS?
Just select the option during the installer to do that.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Error message when login to Remote Web Access

Hi everyone,
I have a server that is running Windows Server 2012 Essential. All was working fine until one day I tried to login to Remote Web Access. As soon as I type in my user name and password and press enter I am greeted with the following error message:
"Critical Error - Remote Web Access" (this is displayed in the browser's web page bar)
"Cannot connect to Remote Web Access. Please contact the person who manages the server."
I don't know how to fix this problem. I only get this error page when entering the correct login.
I will be very grateful if anyone knows hot to get around this.
Thanks!

Hi John:
Before we get too worried, try "other user" then domain-name\user-name and pw.
Try that and let us know.
Also, and becuse you should do it anyway, run the BPA and fix everthing it finds, look through the event viewer for error messages, and run the BPA from right side under the devices tab.
Larry Struckmeyer[SBS-MVP]

How do I change the URL to the Remote Web Access server in Windows Server 2012?

Hallo!
I have set up a Remote Dexktop Service using the "Quick" deployment method in Server Manager and everything is working greate internally, but I cannot start an app published in Remote Web Access from outside our network.
The problem is that it wants to start the using the internal URL, for example, server.domain.local, instead of the external one, for example remote.server.com.
I therefore want to know how I can change the default URL for the Remote Web Access server and all the Remote Web Apps in Windows Server 2012?
I have allready looked in Server Manager and I can change some of the deployment settings in server manager, but there is no way to alter the URL of the Remote Web Access server. See below images:
Pressing the internal URL only results in opening the internal URL.
This was very simple to do in Windows Server 2008 R2 using the tsconfig tool, but it does not seam to be any way of solving this in server manager.
A possible sollution would be to alter the registry someware in HKLM->Software->Microsoft->Windows NT->Terminal Services. But this can easaly lead to problems due to wrong format, etc. and is probably not supported.
Is there a simpler and supported way?

That option can be used to connect to any machine that you want. The error message indicates that the client machine cannot resolve the name "server.domain.local" to an IP address that it can connect to.
You have several options for configuring that tab on the RDweb site. You can even remove it entirely.
Customization of RD Web Site
RD Web provides a number of customization options for the RD Web interface, including the ability to control default Gateway server settings and redirection settings. These settings
are controlled by editing the web.config file located in %SYSTEMROOT%\Web\RDWeb\Pages.
Displaying Local Help
To display local help for users instead of the web-based help, edit the LocalHelp value and change the value from false to true.

<add key="LocalHelp" value="false" />
When this value is changed, a user that clicks on Help in the upper right corner of the RD Web login page will open the local help file instead of web-based help.
Hiding the Connect to a Remote PC Tab
The RDWeb page
Connect to a Remote PC tab can be hidden from users to prevent connections to any servers through RD Web other than the servers configured in a collection. By default, this setting is set to true and the
Remote Desktops tab is displayed. To hide the tab, set the value to false.

<add key="ShowDesktops" value="true" />
When the value is set to false, a user will not see the Connect to a Remote PC tab when logged on to the RD Web page
RD Gateway Settings
If the Connect to a Remote PC tab is enabled, an administrator can configure RD Web to use a Gateway server when connecting to remote computers. To specify a gateway, edit the below
value with the name of the RD Gateway server:

<add key="DefaultTSGateway" value="" />
The default authentication method for the RD Gateway server can also be configured by editing the following section of the web.config:

<add key="GatewayCredentialsSource" value="0" />
Devices and Resources
By default, only Printers and Clipboard are redirected on connections made using the Connect to a Remote PC tab. If the user clicks the
Options << button, the redirection settings for a specific connection can be modified
To configure each specified redirection option to be enabled or disabled by default, edit the following section in the web.config file:

<add key="xPrinterRedirection" value="true" />
<add key="xClipboard" value="true" />
<add key="xDriveRedirection" value="false" />
<add key="xPnPRedirection" value="false" />
<add key="xPortRedirection" value="false" />
LAN Experience Defaults
Windows Server 2012 RD Web Access can display a new user selectable option for optimizing the connection for a LAN experience. This option is displayed at the bottom of the RD Web
page and can be controlled by the administrator using the following section of the web.config file:

<add key="ShowOptimizeExperience" value="false" />
<add key="OptimizeExperienceState" value="false" />
This value is set to false by default, but when changed to true, the following checkbox will display at the bottom of the webpage. The LAN experience
checkbox can also be set as enabled by default.
Each setting can also be modified using the IIS Manager user interface:
Don Geddes - SR Support Escalation Engineer - Remote Desktop Services - Printing and Imaging

Error in Remote Web Access - "An unexpected error occurred. Please try again. If the problem continues, contact the person who manages your server."

I have set up the RWA and I can log in to the web console with my server account. However when I click on any of the shared folders I get this error:
An unexpected error occurred. Please try again. If the problem continues, contact the person who manages your server.
Does anyone know how to troubleshoot this?
Regards,
Maciek

I had this very same issue with one of our customer's servers that was running Windows Server Essentials. I ended up calling Microsoft about the issue. I hope this helps someone. This originally appeared on my blog: http://techspeeder.com/2014/01/14/remote-web-access-error-an-unexpected-error-occurred/
Troubleshooting Steps:
1. We were getting unexpected errors while accessing shared folders remotely
2. The tech found IIS handlers were missing
3. She went to IIS > server level ( parent level) and added managed handler mapping :
Name: svc-Integrated-4.0
Request path: *.svc
Executable: System.ServiceModel.Activation.ServiceHttpHandlerFactory, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4. Added script mapping:
Name: svc-ISAPI-4.0_64bit
Request path: *.svc
Executable: windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_isapi.dll
Name: svc-ISAPI-4.0_32bit
Request path: *.svc
Executable: windir%\Microsoft.NET\Framework32\v4.0.30319\aspnet_isapi.dll
5. Ran IISreset.
6. We were able to access resources in Remote access, then.

Remote Web Access SBS 2011

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