RemoteApps Error "Your connection was denied because of a Network Access Policy (TS_NAP). Please contact your server administrator."
Hello All,
Good day. May I ask if anyone experienced this error when trying to access remoteapps in Azure? We are using IaaS and set-up RDS using Windows 2012 R2 but we are getting an error below.
"Your connection was denied because of a Network Access Policy (TS_NAP). Please contact your server administrator.
Various roles and services (Broker, Session Host, RD Gateway and Web Access are installed on each VMs).
Please advise.
Thanks,
Glenn
Hi Glen;
Looks like the set up was not done correctly. Please follow the guidelines given on this
blog by Keith Mayer.
Regards;
Prasant
Similar Messages
-
I love iTap Mobile. Paid for the app. Sorry to see them discontinue it, but now I know why. Microsoft bought them out! But even though free, I am getting an error: RPC Error: Your connection was denied because of a Resource Access
Policy (TS_RAP). Please contact your server administrator. (2147965402). I worked with iTap to fix this so I guess they sold Microsoft their older buggy code... Microsoft, please fix!
PS: This is the Android version. Mac and iOS are both okay.
EDIT: After an update a few months ago, iOS is no longer working. Not sure if the problem is related to the Android MSRDP issue.
UPDATE - Relevant posts (need Android RDP software engineer to fix):
Event Viewer Log when using Android client:
The user
"DOMAIN\testuser", on client computer "10.x.x.x", met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM". (This
is most likely for logging into RD Web - icons shows up).
The
user "DOMAIN\testuser", on client computer "10.x.x.x", did not meet resource authorization policy requirements and was therefore not authorized to resource"localhost".
The following error occurred: "23002". (This is after clicking on any
of the icons).
I
think the Android MS RDP client is providing the incorrect resource. It shouldn't be "localhost".
It should be the RD Connection Broker's hostname, I believe.
Here's what it should look like (connected using a Windows PC going
through the RD Web portal via Internet Explorer):
The user "DOMAIN\testuser", on client computer "10.x.x.x", met connection
authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM".
The user "DOMAIN\testuser", on client computer "10.x.x.x", met resource
authorization policy requirements and was therefore authorized to connect to resource "rdsfarm.domain.com".
The user "DOMAIN\testuser", on client computer "10.x.x.x", connected
to resource "rdsfarm.domain.com".
Stephan,
Do you have any way to contact the software engineer who worked on the Android version of the RDP client? Please
have them read this thread. They need to fix the hard coded "localhost" resource to be a variable (namely whatever the user put in for the server).
This is why the MS RDP app is failing in situations where the FQDN for the RD Gateway and Connection Broker uses
the same host name.
Again, this is not a configuration problem on our end as it works as intended with the native Windows RDP client
as well as the Mac and iOS version of the mobile RDP client (all based on iTap Mobile's RDP app).
This is a problem specific to the Android RDP app.
PS: No matter how hard I try, the WYSIWYG editor is not very WYSIWYG at all, and so everything here looks messed up even though it looked right when I posted it (it is deleting new blank lines I'm inserting to make it spaced out and easier to read). See
below to read the post in context.Thanks for the bumps, everyone. I haven't check this thread in a while because I basically gave up on Microsoft's ability to respond. Unlike paid apps, there's no number to call or ticket to open when an app like this malfunctions.
Just to give you an update, iOS users started having issues connecting a few months ago. I don't remember what version started this. I'm not sure if it's the same problem.
Also, the newest version now gives a slightly different error message: RpcOverHttpEndpointException: 2, Your connection was denied because of a Resource Access Policy (TS_RAP). Please contact your server administrator.
For Android users, I am starting to recommend Xtralogic Remote Desktop Client. It's a paid app, but it works great. I don't know of any alternative for iOS.
MSRDP for Mac OSX (was also an iTap application) continues to work throughout the many updates.
We need a software engineer from MS to read my first post. All the information that will point to a fix is there. I strongly believe someone hardcoded the string "localhost" instead of using a variable to point to the FQDN of the rdsfarm
name.
Here's that info again (copied/pasted). It doesn't take an engineer to understand the issue. If you know how to decipher Event Logs, you can see where the problem is.
Event
Viewer Log when using Android client:
The
user "DOMAIN\testuser", on client computer "10.x.x.x", met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM". (This
is most likely for logging into RD Web - icons shows up).
The
user "DOMAIN\testuser", on client computer "10.x.x.x", did not meet resource authorization policy requirements and was therefore not authorized to resource"localhost".
The following error occurred: "23002". (This
is after clicking on any of the icons).
I
think the Android MS RDP client is providing the incorrect resource. It shouldn't be "localhost".
It should be the RD Connection Broker's hostname, I believe.
Here's
what it should look like (connected using a Windows PC going through the RD Web portal via Internet Explorer):
The user "DOMAIN\testuser", on client computer "10.x.x.x",
met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM".
The user "DOMAIN\testuser", on client computer "10.x.x.x",
met resource authorization policy requirements and was therefore authorized to connect to resource "rdsfarm.domain.com".
The user "DOMAIN\testuser", on client computer "10.x.x.x",
connected to resource "rdsfarm.domain.com". -
The connection was denied because the user account is not authorized for remote login
Using Terminal Server 2008 not able to get non administrator users to login to the remote desktop. Have tried from Windows server 2008 and from Windows servers 2003. Get error login in "The connection was denied because the user account is not authorized for remote login" from Windows Server 2008. Error "The requested session access is denied" from Windows Server 2000.
Is that seriously the only way to do this? Doesn't this render the "Allow log on through Terminal Services" GP Setting useless?
I would like to know this answer, as well. I have created a new AD group for my assistant admins called "Domain Admins (limited)". I have added this group to the GP setting "Allow log on through Terminal Services", but the
assistant admins cannot log in through RDP. It 'feels like' this is all I would need to do.
Craig
Found some good info
here. There are really two things required for a user to connect to a server via RDP. You can configure one of them via Group Policy but not the other.
1) Allow log on through Terminal Services can be configured through Group Policy, no problem.
2) Permissions on the RDP-listener must also be granted. If your user is a member of the local Administrators group or the local Remote Desktop Users group then this is handled. If you are trying to utilize a new, custom group (as I am),
then there isn't a way to do this via group policy (that I have found).
EDIT: Found the answer. I am creating a blog post to outline the steps. They aren't hard, but they're not self-explanatory. It deals with the Restricted Groups mentioned above, but it's still automate-able using Group Policy so that you
don't have to touch each computer. I think the above poster (Andrey Ganev) got it right, but
I had trouble deciphering his instructions.
Here is my blog post that walks through this entire process, step-by-step. -
Hi,
I have been using Windows server 2012 at my company and generally take a remote access to this server. However, since last few days, I have been receiving the Error "The remote connection was disconnected because there are no Remote Desktop License
Servers available to provide a license. Please contact the server administrator".
My entire work has come to a halt because of this error as all my applications are running this server and their remote access is needed for my regular requirements.
I had tried one of the solutions proposed at one of these forums especially using gpedit.msc but to no avail.
Regards,
AdityaHi Aditya,
Thank you for posting in Windows Server Forum.
Agree with the words of armin, please verify that you have properly installed correctly. Verify RDS Licensing service running on License Server. Verify that the client, the RDS server, and the license server can communicate by ensuring that Domain Name System
(DNS) is configured correctly on each computer. You can run the ping command from each computer to each computer using the IP address, FQDN, and the NetBIOS name. If any of the ping commands fail, verify the DNS configuration on the network.
In addition, you can also try “GracePeriod” registry setting on this path (HKLM\System\CurrentControlSet\Control\Terminal Server\RCM) from
this article.
Hope it helps!
Thanks.
Dharmesh Solanki -
We are using Windows Server 2012 Standard installed in VMWare / Virtual machine and to access this we use vSphere client and Remote Desktop Connection / service was already enabled and was working fine with User PCs / laptops remote desktop into the server
2012, until it gave an error message of: Remote session was disconnected because there are no remote desktop license servers available to provide a license. Please contact the server administrator. whilst logging into the server.
We DON'T use Active Directory nor and we don't use domain and not looking to use it any-time soon.
I checked the RD Licensing Diagnoser and it says the grace period has expired and the licensing mode for the remote desktop session host server is not configured. I have checked the Remote Desktop Gateway has been stopped and I tried to start it and it
resumed to stop, here I assume its where the licensing part comes in to re-enabled this.
I have been trying to follow these articles online: http://ryanmangansitblog.com/2013/03/27/deploying-remote-desktop-gateway-rds-2012/ and http://www.concurrency.com/blog/rds8-add-a-licensing-server-2/#Install the overview part that I cannot get into,
because I think we have to be is AD DS for this which we don't. Is there a way around this for non domain / just standalone set-up? Is it a must / requirement we need to be in a domain in order for Remote Desktop Connection to work?
Also, we have a Windows Server 2012 RDS CALs - 10 (software and licence key), will the licence key work for the Windows 2012 Server Standard? We do not want to install the other Server mentioned which comes with CAL / licence key as its time consuming
to reinstall other programs. I have installed Server role service of Remote Desktop Licencing and automatically installed other associated services needed. in the RD Licencing Manager, the Server had a red cross and I "Activate Server"
where I followed: http://www.concurrency.com/blog/rds8-add-a-licensing-server-2/#Install in Install Licences section and I have used the licence key of CAL - 10 mentioned above; it stated I have successfully completed the install licences wizard and displayed:
10 Windows Server 2012 - RDS Per User CAL installed, and in the RD Licensing Manager the server turned into a green tick and added the licence.
I then tested the Remote desktop connection from my PC and the same error message was there and checked the RD Licensing Diagnoser and the same error messages was there. I haven't restart the services of Remote Gateway / the server itself; do I really
need to reboot server?
Any advice / guidance would be very much appreciated and this is a urgent matter.
Thank you for your time.Hotfix Released here:
http://support.microsoft.com/kb/2916846 -
Hi,
I am getting this error from windows server : remote session was disconnected because there are no remote desktop licence servers available to provide a licence. Please contact the server administrator.
Remote desktop Session Host Server Configuration Details:
The RD licensing Diagnoser(WIN-909xxxxxxxxxxx):
Number of license available for clients : 0
Remote Desktop Session Host server version: Windows server 2012 R2
Active Directory Domain : Not applicable
Licensing mode : Not configured
Now, Down I am getting this error as well shown by the system:
RD licensing Diagnoser Information- 2 errors:
Win-909xxxxxxxxxx : licensing mode for the Remode Desktop Session Host Server is not configured.
Win-909xxxxxxxxxx : The grace period for the Remote Desktop Session Host server has Expired, but the RD Session Host server has not been configured with any license servers. connections to the RD Session Host server will be denied
unless a license server is configured for the RD Session Host server.
Now my kestion is :
Do I need to buy a license key of the windows server to not getting this error or it may continue appear even if I purchased the license and not configure RDS and AD.
Do I need to configured only RDS and AD and buy the license key of windows server later because I still have 55 day of trial.
Do I just buy the RDS client access license (L).
Please could you help on this, am new in windows server?Hi,
As the message indicates, the grace period for the Remote Desktop Session Host server has Expired, you need to purchase and install RDS CALs. Also, you need to configure related settings
to continue using Remote Desktop Services. Otherwise, you cannot connect to the server remotely.
References:
Understand the licensing grace period
http://technet.microsoft.com/en-us/library/hh553157(v=ws.10).aspx
Install and issue RDS CALs or TS CALs
http://technet.microsoft.com/en-us/library/hh553159(v=ws.10).aspx
Remote Desktop Services Client Access Licenses (RDS CALs)
http://technet.microsoft.com/en-us/library/cc753650.aspx
Specify the Remote Desktop Licensing Mode on an RD Session Host Server
http://technet.microsoft.com/en-us/library/cc754487.aspx
Specify a License Server for an RD Session Host Server to Use
http://technet.microsoft.com/en-us/library/cc770585.aspx
Meanwhile,
1. AD is not required for RDS. However, it is recommended.
2. As you do not purchase Windows Server and related licenses as well, I suggest you contacting Microsoft sales or partner firstly.
How to buy Windows Server 2012 R2
http://www.microsoft.com/en-us/server-cloud/products/windows-server-2012-r2/buy.aspx
Best Regards.
Jeremy Wu
TechNet Community Support -
I recently installed 21 Remote Desktop Services (RDS) User CALs on my Server 2012 standard computer. It was an Open License donation from Microsoft as we are a non-profit. After installing them successfully (I installed them as USER and not DEVICE)
the warning message that my "remote desktop services will expire in 63 days" message no longer appears :) however, I can no longer connect to our server remotely. Our staff needs to access a single data management program on a daily basis and
that program is housed on our server computer.
I know that the solution to this is probably easy (like checking a box or installing a component). Can you please help? Why would we have been able to access the server remotely before the install of RDS User CALs and not after?
Thank you for your time and help in this regard.Hi,
Thank you for your posting in Windows Server Forum.
First of all the user which you want to provide access for remote session must be member of “Remote Desktop User” local group.
In regards to your error it seems that your RDS license server not able to locate the license server properly and licensing mode not configured properly. To resolve this issue you can try to change the Licensing mode or need to call the MS clearing house to
reactivate the license server in a correct mode. You must have all the license paper and all related document on hand and then call clearing house, explain them your issue and they will help you to reactivate it.
Please check beneath article for additional details.
Event ID 26: Your terminal services temporary client license will expire in N days (Only for reference as the link is for server 2003)
RD Licensing Configuration on Windows Server 2012
Hope it helps!
Thanks.
Dharmesh Solanki -
I am the Server Administrator and have server 2012 Standard running on a single computer for our small (50 employee) company. It's primary role is to house one software application that manages our data. Our employees need to remotely access this
server to use this software program. For the last 4 months we have successfully done that using Remote Desktop.
Unfortunately our RDS trial period ran out on our Server, and so I have recently installed 21 RDS User CALs on to the server to still be able to access this server remotely. When I installed them, using the Install Wizard, I selected 'User CALs' as that
is what they are. However, when I try to use remote desktop and access the server remotely, I get the message: "remote session was disconnected because there are no remote desktop license servers available to provide a license"
Do I have to install the RDS User CALs as Device CALs instead even though they are USER CALs?? Did I forget to check a box or something? Please help! We are a Non-Profit and really can't afford Microsoft's $260 support fee when I have a feeling
this has got to be an easy solution.Hi,
1. Did you create an RDS deployment or just install the RD Session Host and RD Licensing Role Services on your server?
2. If yes to #1, have you set the licensing mode and licensing server name in Server Manager -- RDS -- Overview -- Tasks -- Edit Deployment Properties -- RD Licensing tab? Did you make your RDSH server part of a collection? The RDSH server must
be part of a collection in order for the deployment settings to apply.
3. If no to #1, then please set the licensing mode/specify the licensing server name via group policy setting. For example, you could use gpedit.msc and configure the following settings:
Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Licensing
Use the specified Remote Desktop licensing servers
Set the Remote Desktop licensing mode
Thanks.
-TP -
Hi,
Just wondering if anyone can help.
We have set up RAS/VPN on our Windows Server 2012 Essentials server. One of our users when trying to log in gets the below error when trying to connect to VPN:
"Error 812: The connection was prevented because of a policy configuration on your RAS/VPN server. Specifically the authentication method used by the server to verify your username and password may not match the authentication method configured in your
connection profile. Please contact the Administrator of the RAS server and notify them of this error."
The domain admin account can log in to VPN fine and any new AD account that I create can log in fine, but just not this particular user account. I checked that this account has "Dial In" access on their user account on AD and on the Anywhere Access
tab on the users properties in Windows server 2012 Essentials Dashboard the "Allow Virtual Private Network (VPN)" is ticked. They are a member of the RA_AllowVPNAccess security group.
I also configured the authentication protocol MS-CHAPv2 on the server and on the client. I also tried to connect using PPTP rather than automatic, with no luck.
I did some searching on the Internet, but virtually all of the resolutions for this issue are related to setup or configuration problems that would result in the VPN either consistently working or not-working. I tried changing a number of the NPS policies,
since the error seemed to point to an NPS issue, but this did not resolve the problem.
I'm buffled why just this user cannot connect to VPN.
Any thoughts?Hi,
à
The domain admin account can log in to VPN fine and any new AD account that I create can log in fine, but just not this particular user account.
It is really a strange issue. I noticed that you have checked “Dial-in” tab of this problematic user properties
in ADUC. Just a confirmation, did you mean that “Allow access” option was checked under Network Access Permission? Or anything I misunderstand?
On current situation, please view the problematic account properties on Dashboard and navigate to
Anywhere Access tab, and please uncheck “Allow Virtual Private Network (VPN)” option and click Apply button. Then please re-check
“Allow Virtual Private Network (VPN)” option and apply again. Any difference?
By the way, did you check the event logs if find any related event or error?
If anything I misunderstand or any update, please don’t hesitate to let me know.
Hope this helps.
Best regards,
Justin Gu -
Last night when i tried to sign a document i received the mesage below and after that it says this document can't be signed what can i do to fix this problem.
Error encountered while signing:
The Windows Cryptographic Service Provider reported an error:
Access was denied because of a security violation.
Error Code: 2148532330I assume you are implying "biztax" application here, right?
I have contacted their program lead, with no result at all.
Past days I have been searching for a solution - reinstalls / new systems - no solution.
This issue appeared a week or two ago only.
I found http://forums.adobe.com/message/5338853 useful - but no positive results either.
http://test.eid.belgium.be/faq/faq_nl.htm obviously didnt help either.
If anyone finds a solution to this issue, please do let me know - any help is appreciated.
Biztax tells to use the "signature", not the "authentication" - but it is only Auth. that is showing up as option to sign (that works)
ps, did you fiddle with the Adobe Reader XI security settings and import that PKI etc as well? I hoped that would be the breaktrough. Sadly i'm still crying in my chair.
Oh, and dont forget: they claim nobody else got this issue. Maybe one or two people. (We got about 8 customers experiencing exactly the same symptoms at the same time )
> I noticed that when I try to open the pdf document that is 'signed' by the government it is not showing the filename in the title bar, but only " - Adobe Reader". every piece of info helps I guess.
Obviously last version of Reader 11.0.03 -
Mid 2010 Macbook Pro "Your Computer was restarted because of a problem"
Hi guys,
Ever since I upgraded to Mountain Lion my Mid 2010 Macbook Pro has been randomly restarting itself and showing a grey sceen with the text "Your computer was restarted because of a problem."
I've googled and read all sorts of things saying remove everything from Login Items, it still happens. Everything I've tried has done nothing. Just in case it helps, here is my latest kernel panic log from Console:
Wed Jan 16 20:23:26 2013
panic(cpu 2 caller 0xffffff7f8c16bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aade1000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8081a8b260 : 0xffffff800ba1d626
0xffffff8081a8b2d0 : 0xffffff7f8c16bb25
0xffffff8081a8b360 : 0xffffff7f8c2654b3
0xffffff8081a8b3c0 : 0xffffff7f8c265527
0xffffff8081a8b430 : 0xffffff7f8c57a853
0xffffff8081a8b570 : 0xffffff7f8c28b659
0xffffff8081a8b5a0 : 0xffffff7f8c1758da
0xffffff8081a8b650 : 0xffffff7f8c170fac
0xffffff8081a8b840 : 0xffffff7f8c172ade
0xffffff8081a8b920 : 0xffffff7f8d1d9ad5
0xffffff8081a8b960 : 0xffffff7f8d1ef507
0xffffff8081a8b980 : 0xffffff7f8d20e353
0xffffff8081a8b9c0 : 0xffffff7f8d20e3b1
0xffffff8081a8ba00 : 0xffffff7f8d1f4c43
0xffffff8081a8ba50 : 0xffffff7f8d1af0fc
0xffffff8081a8bae0 : 0xffffff7f8d1aaefa
0xffffff8081a8bb10 : 0xffffff7f8d1a8aab
0xffffff8081a8bb40 : 0xffffff800be650c3
0xffffff8081a8bbc0 : 0xffffff800be67153
0xffffff8081a8bc20 : 0xffffff800be64b8f
0xffffff8081a8bd70 : 0xffffff800ba981e1
0xffffff8081a8be80 : 0xffffff800ba20aed
0xffffff8081a8beb0 : 0xffffff800ba10448
0xffffff8081a8bf00 : 0xffffff800ba1961b
0xffffff8081a8bf70 : 0xffffff800baa5b16
0xffffff8081a8bfb0 : 0xffffff800baced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c104 000->0xffffff7f8c406fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 c414000->0xffffff7f8c736fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8d190000 ->0xffffff7f8d252fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000b800000
Kernel text base: 0xffffff800ba00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 6221983549187
last loaded kext at 38470250641: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8da1b000, size 36864)
last unloaded kext at 216558598475: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8c9ea000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0It looks as if you may have the dreaded 'bad GPU' that shipped with some versions of the 2010 model. See - http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US.
Use the "Contact" Apple techs link and see if your model may be one affected. If it is, you'll qualify for a free logic board replacement from Apple.
Good luck,
Clinton -
I have to upload a scanned receipt to a website and I get the error message "connection was reset". I have uploaded these receipt for two years and last week I have had to use another browser to complete this operation. I connect to the website and do the report I must do, but I can no longer upload to this site.
Are you using any additional software for the uploading?
Try using Firefox in [[safe mode]] when you upload. There is no need to make changes when you see the option. Disable all plugins whilst in safe mode. Then try the uploads.
You mention [/questions/921993 elsethread] that it is a work site. Have you contacted your IT department. One possibility is that the site is not recognising Firefox 10.
(One temporary workaround and troubleshhooting test would be to install Firefox3.6.27 [http://portableapps.com/news/2012-02-01_-_firefox_portable_3.6.26_released portable] as an additional browser and try that.) -
Message: "your computer was restarted because of a problem..."
Hi all,
Just upgraded to OS X Mavericks as soon as it became available for me to download. However, a few times now, while I'm doing things, my Mac Mini keeps freezing up for a second and then restarts itself, showing a screen that says, "your computer was restarted because of a problem. Press a key or wait a few seconds to continue starting up." It isn't a specific thing that I can recall doing each time that I think is the root of the problem.
Each of the occurances was during:
1. watching Hulu on Safari
2. watching Netflix on Chrome
3. watching Netflix on Safari
4. watching a movie on VLC Player
5. doing work on Excel
6. reading an email using Apple's Mail Client
Luckily I haven't lost anything wildly important because of it, but I am somewhat fearful of the random restarts having a deeper problematic effect on my machine.
Has anyone else been experiencing this at all to a less/equal/greater degree?
Does anyone know of a possible fix?
Thank you very much for any input or help you can provide.I am currently in safe mode. have been since yesterday. no crashes to report currently. however, here's the lastest kernel panic from yesterday.
Mon Nov 18 20:54:28 2013
panic(cpu 2 caller 0xffffff8026adc19e): Kernel trap at 0xffffff8026aa2cbc, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff00433f5e30, CR3: 0x0000000006b91080, CR4: 0x00000000000606e0
RAX: 0xffffff80433f5e20, RBX: 0x00000000001c2a41, RCX: 0xffffff80433f5e20, RDX: 0xffffff00433f5e20
RSP: 0xffffff81166bbbd0, RBP: 0xffffff81166bbbf0, RSI: 0xffffff00433f5e20, RDI: 0xffffff802a72e520
R8: 0xffffff8039f671f0, R9: 0xffffff8041a9c610, R10: 0xffffff80270d15f0, R11: 0x0000000000000020
R12: 0xffffff802964d000, R13: 0xffffff802fecf518, R14: 0xffffff802a72e520, R15: 0xffffff802fecf518
RFL: 0x0000000000010206, RIP: 0xffffff8026aa2cbc, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff00433f5e30, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81166bb860 : 0xffffff8026a22f69
0xffffff81166bb8e0 : 0xffffff8026adc19e
0xffffff81166bbab0 : 0xffffff8026af3606
0xffffff81166bbad0 : 0xffffff8026aa2cbc
0xffffff81166bbbf0 : 0xffffff8026aa4c38
0xffffff81166bbc10 : 0xffffff8026aa4d77
0xffffff81166bbc60 : 0xffffff8026a90043
0xffffff81166bbd10 : 0xffffff8026a95493
0xffffff81166bbd40 : 0xffffff8026a8ec5d
0xffffff81166bbd70 : 0xffffff8026a8deac
0xffffff81166bbdb0 : 0xffffff8026a7de5c
0xffffff81166bbec0 : 0xffffff8026a81e9f
0xffffff81166bbef0 : 0xffffff8026a1d137
0xffffff81166bbf20 : 0xffffff8026ac90dd
0xffffff81166bbfb0 : 0xffffff8026af3bd8
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000026800000
Kernel text base: 0xffffff8026a00000
System model name: Macmini5,1 (Mac-8ED6AF5B48C039E1)
System uptime in nanoseconds: 13215674642782
last loaded kext at 434946117561: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7fa887b000, size 335872)
last unloaded kext at 378522326456: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa887b000, size 57344)
loaded kexts:
at.obdev.nke.LittleSnitch 4052
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: Macmini5,1, BootROM MM51.0077.B10, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.76f0
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3431554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3431554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: Mac mini, Apple Inc., 25.1 -
Your computer was restarted because of a problem - help w/crash report
My computer is consistently crashing with the "Your computer was restarted because of a problem" message. It happens most after I close my computer or put it to sleep and try to re-open it. Very frustrating. Everything I have read says it's a software issue, but I can't identify. Can anyone take a look at the crash report below and give me some direction?
Anonymous UUID: 415D78F8-99FE-4A13-49AD-A3394FC2FF37
Fri Dec 19 12:36:03 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff802ce1e80a): Kernel trap at 0xffffff802cdc5744, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000e8, CR3: 0x000000000e4c2040, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff806d6c4690, RCX: 0x0000000000000008, RDX: 0xffffff802d4ab158
RSP: 0xffffff823a3a31b0, RBP: 0xffffff823a3a31d0, RSI: 0x0000000000000002, RDI: 0xffffff802d4ab158
R8: 0xffffff823a3a323c, R9: 0xffffff803011cda8, R10: 0xffffff8061309d90, R11: 0xffffff804ba3fc00
R12: 0xffffff802cd46aa0, R13: 0x0000000000000000, R14: 0xffffff806d6c4770, R15: 0xffffff806d6c4693
RFL: 0x0000000000010202, RIP: 0xffffff802cdc5744, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000e8, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff823a3a2e60 : 0xffffff802cd3a811
0xffffff823a3a2ee0 : 0xffffff802ce1e80a
0xffffff823a3a30a0 : 0xffffff802ce3a443
0xffffff823a3a30c0 : 0xffffff802cdc5744
0xffffff823a3a31d0 : 0xffffff802cdbce45
0xffffff823a3a3210 : 0xffffff802cdbf406
0xffffff823a3a3240 : 0xffffff802cf4b7a4
0xffffff823a3a32c0 : 0xffffff802cf4b35a
0xffffff823a3a3310 : 0xffffff802cf4b044
0xffffff823a3a3340 : 0xffffff802cf4468e
0xffffff823a3a33d0 : 0xffffff802d135ce2
0xffffff823a3a34e0 : 0xffffff802d162166
0xffffff823a3a3650 : 0xffffff802cf7315f
0xffffff823a3a36d0 : 0xffffff802cf47cdc
0xffffff823a3a38f0 : 0xffffff802cf66aa2
0xffffff823a3a3990 : 0xffffff802cf52688
0xffffff823a3a3bd0 : 0xffffff802cf53260
0xffffff823a3a3f50 : 0xffffff802d24dcb2
0xffffff823a3a3fb0 : 0xffffff802ce3ac46
BSD process name corresponding to current thread: mds
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000002ca00000
Kernel text base: 0xffffff802cc00000
__HIB text base: 0xffffff802cb00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 39774541570867
last loaded kext at 39758348018754: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7faf51d000, size 12288)
last unloaded kext at 26588664567635: com.apple.iokit.IOUSBMassStorageClass 3.7.0 (addr 0xffffff7faf51b000, size 69632)
loaded kexts:
net.kromtech.kext.Firewall 2.3.7
com.avatron.AVExFramebuffer 1.7
com.silex.driver.sxuptp 1.5.1
com.avatron.AVExVideo 1.7
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
com.apple.driver.AppleUSBCDC 4.2.2b5
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 16 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Crucial_CT512M550SSD1, 512.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS41N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1I got another crash today. Here is the report:
Anonymous UUID: BE30F4B4-0F9F-943A-98A7-937500C57452
Sun Jan 4 14:22:10 2015
*** Panic Report ***
panic(cpu 3 caller 0xffffff800cd7a49d): "a freed zone element has been modified in zone MAC Labels: expected 0xffffff803742c680 but found 0xffffff803742c690, bits changed 0x10, at offset 0 of 64 in element 0xffffff803742c580, cookies 0x3f00116c3de5c1a2 0x5352117651c345f"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 3), Frame : Return Address
0xffffff8218e9bbd0 : 0xffffff800cd3a811
0xffffff8218e9bc50 : 0xffffff800cd7a49d
0xffffff8218e9bcc0 : 0xffffff800cd79fa1
0xffffff8218e9bd00 : 0xffffff800cd78de7
0xffffff8218e9be30 : 0xffffff800d346a02
0xffffff8218e9be60 : 0xffffff800d1b4afd
0xffffff8218e9bec0 : 0xffffff800d22611e
0xffffff8218e9bf50 : 0xffffff800d24dcb2
0xffffff8218e9bfb0 : 0xffffff800ce3ac46
BSD process name corresponding to current thread: Mail
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000ca00000
Kernel text base: 0xffffff800cc00000
__HIB text base: 0xffffff800cb00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 4968536102726
last loaded kext at 2439059773853: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f8f4c4000, size 364544)
last unloaded kext at 142055618685: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7f8e7c0000, size 2043904)
loaded kexts:
net.kromtech.kext.Firewall 2.3.7
com.avatron.AVExFramebuffer 1.7
com.silex.driver.sxuptp 1.5.1
com.avatron.AVExVideo 1.7
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 16 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Crucial_CT512M550SSD1, 512.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS41N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1 -
After a Installation from Windows 8.1/windows 7 everything works fine. For example Install updates and Software. If I connect the first time a remotefx card i can use RDP as well. But if i restart the host I get the mentioned error. What can I do. These
Hosts are not in a domain configuration. I tried it too but there was no difference. I didn't discovered any errors in the eventlog, too. Only an actviex error. But same errors occurs with a succsefull rdp session.
Also strange is if i start the vm without a remotefx card it works fine again. Only session with a Remotefx card aren't possible anymore.
Is there a bug or something. I tried it many times with the same error.
Maybe someone can help me.
kind regards
TobiHi Tobi,
Thank you for posting in Windows Server Forum.
For a workaround, please try to perform the two steps.
1. Do NOT enable RDP 8 on the Windows 7 SP1 VM. You should install RDP 8 and update the ICs though.
2. Change the connection setting on the client from "Automatically detect" to "LAN"
Please check again below thread for information.
a. "The remote session was disconnected
because there were network problems during the licensing protocol" after enabling RemoteFX Windows 8 VM
(Please recheck answer by “dgeddes”)
b. "The remote session
was disconnected because there were network problems during the licensing protocol" After Installing RemoteFX
Hope it helps!
Thanks,
Dharmesh
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