Remove Information message for maximum rates check program

When we set a maximum rate, we put that a business reason is required. This is working correctly but I am getting an information message u201CIf necessary, split up the receipt to not exceed the maximum rateu201D . The customer would like to remove this as it gives the employee a work around which should not be given.
Please could you advise how I deactivate this message?
THanks and regards
Linda Harris

I may have figured it out. I called apple (which you may want to do rather than try this alone). I had them stumped at first but then he had me force the phone into recovery mode. I held down both buttons until I got the apple logo and it went black at which point he said it is completely off.
Then he had me unplug it which it already was. Then I held down the home button and plugged it in until I saw the usb plug again then I let it go. As I say, you may want to call them and tell them what I did to fix mine. I am sitting here watching it as it restores from my backup. Good luck and reply back if you have questions. I will try to answer them but I am no expert.

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