Report App Server;Error code:-2147215349 Error code name:docNotReady.......

Question

Hi Experts,
In our application we are trying to connect to the RAS server  for the ad hoc reporting capabilities that allow users to modify reports over the Web.
In order to do this what are servers need to run on the server side( I am looking for settings on server side like, what are the servers and services to be run on).
When we try to open the document  we are getting the error. The code and error msg are as follows.
private void GetReportClientDocument()
          try {
               sessionManager = CrystalEnterprise.getSessionMgr();
               enterpriseSession = sessionManager.logon(username,password, servername, "SecEnterprise");
               iStore = (IInfoStore) enterpriseSession.getService("InfoStore");
               String sampleReportName = "Test_Open";
               IInfoObjects infolist = iStore.query("Select SI_CUID From CI_INFOOBJECTS Where  SI_NAME='" + sampleReportName + "' and SI_INSTANCE=0");
               int lookUpId = 0;
               for (int i = 0; i < infolist.size(); i++) {
                    IInfoObject siId = (IInfoObject) infolist.get(i);
                    lookUpId = siId.getID();
               System.out.println("The CUID is: "+lookUpId);
               IInfoObjects list = iStore.query("select * From CI_INFOOBJECTS Where SI_ID="+lookUpId);
               IInfoObject report = (IInfoObject) list.get(0);
               ReportClientDocument rcd = new ReportClientDocument();
               IReportAppFactory appFactory = (IReportAppFactory) enterpriseSession.getService("RASReportFactory");
               try {
                    System.out.println("Name of Document: "+rcd.getReportDocument().getName());
                    rcd = appFactory.openDocument(report, OpenReportOptions._openAsReadOnly,null);
               } catch (ReportSDKException e) {
                    e.printStackTrace();
          } catch (SDKException e) {
               e.printStackTrace();
Error:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKClientDocException: The document has not been opened.---- Error code:-2147215349 Error code name:docNotReady
     at com.crystaldecisions.sdk.occa.report.lib.ReportSDKClientDocException.throwReportSDKClientDocException(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.getDatabaseController(Unknown Source)
     at Viewer.GetReportClientDocument(Viewer.java:98)
     at Viewer.main(Viewer.java:27)
Thanks in advance for your help.

Answer 1

Hi Qiang,
Please check http://metalink.oracle.com/metalink/plsql/ml2_documents.showFrameDocument?p_database_id=NOT&p_id=1047650.6 for possible solutions for this error.
Thanks,
Erik