Reportign on Assessment Script repsonses

Hi,
Is there a way to report on or export data collected via assessment scripts such as customer satisfaction surveys, service requests surveys etc?
I have checked the reporting side and it appears not. I have downloaded the analysis for excel thing and it's not in there?
Survey questions are going to change failry often so i do not want to have to create custom feilds to store the latest answers just so i can export them?
Any thoughts / Ideas?
Thanks

Assessment scripts are not available in Reports. But you should be able to run a report from the associated parent object based on the results.
from help
"you can map fields used during the assessment to the parent record and, later, run reports and analyses, based on those fields."
and
"The answers to the questions are mapped as field values in the record, so that the answers are easily accessible, and available for reporting. "

Similar Messages

Assessment Scripts and Multi Select Picklists

Hi
Is it possible for a question within an assessment script to have more than one answer and therefore update a Multi-Select picklist?
We have a script that would be ideal for an assessment script but there are a number of questions within the script that would require multiple answers - any help or suggestions appreciated
Cheers

The assessment functionality only allows one answer per question to be stored in the Lead, Contact, Opportunity or Service Request object.

Question on reporting on Assessment Script

Hi
How is it possible to create reporting on assessment scripts defined for opportunities ?
Thanks & Regards,
Mehdi

Assessment scripts are not available in Reports. But you should be able to run a report from the associated parent object based on the results.
from help
"you can map fields used during the assessment to the parent record and, later, run reports and analyses, based on those fields."
and
"The answers to the questions are mapped as field values in the record, so that the answers are easily accessible, and available for reporting. "

Imposing Access Limits to Assessment Scripts

Hi all,
Good Morning.
i have a set of assessment scripts designed for lead qualification, can i grant access in this way:
<assessment script1> to one <sales rep1>
<assessment script2> to another <sales rep2>
i could see the assessments can either be hidden all at a time from the page layouts or restrict access via Access Profiles. Is there the possibility of making access restrictions referred as defined above?
One more thing..
I could find Assessment as a seperate object in the access profile, and also in lead, contact, opp related info. sections. what does the two way of settings defined reflect in the application.
regards,
Sreekanth

You might want to explore as follows in cas ethe nos. of sales people are not too many.
Try and have say the assessment filter picklist "Assessment Filter 4" field to populate the sales rep name. Then use the same values on the assessment scripts Filter 4.
Ths approach requires lot of maintenance though.Hope it helps.

Multi-Lingual Assessment Scripts

Hi Folks,
Am I correct in thinking that Assessments Scripts (e.g, questions & answers) can be in different languages but only if created in that language? e.g. for every differnet language a new script is required?
Thanks
Oli @ Innoveer

Hi, Yes that is right. To my knowledge there are no translation facilities available
-- Venky CRMIT

How to configure drop-down that change dynamically in Call Scripts

Hi,
Would like to know as how to configure drop-down choices that change dynamically based on customer response in Call Scripts / Assessment Scripts of type "Service Request - Survey".
I've read the following from CRM OnDemand pdf but was not able to figure out how to do that.
Call Scripting:
• Reduces agent training time
• Provides drop-down choices that change dynamically based on customer response
• Supports personalized interactions based on existing record data
• Facilitates up-selling and cross-selling
• Does not require third-party software
I don't have a concrete requirement as of now, but was trying to check as how it works. Please guide me if any one has implemented the same.
Thanks in Advance,
Cheers!!!
Deepak Veeravalli.

Arun,
If you plan to implement the "Querying the Active Directory" based on my code snippet,
and if you do not have permission [your account must be the part of domain admin] to do so,
Then still you can do it in least effort through code,
string usersInXml = SPContext.Current.Web.AllUsers.Xml;your xml string look like this.
<Users><User ID="2" Sid="" Name="Administrator"
LoginName="i:0#.w|murugesan\administrator" Email="" Notes="" IsSiteAdmin="True" IsDomainGroup="False" Flags="0" /><User ID="1" Sid="" Name="Murugesa Pandian" LoginName="i:0#.w|murugesan\murugesan" Email="" Notes="" IsSiteAdmin="True" IsDomainGroup="False" Flags="0" /><User ID="1073741823" Sid="S-1-0-0" Name="System Account" LoginName="SHAREPOINT\system" Email="" Notes="" IsSiteAdmin="False" IsDomainGroup="False" Flags="0" /></Users>
You can user Linq to XML to filter the "LoginName,Name and Email and then populate your drop down list.
* User must be logged into the site at least once.
Murugesa Pandian.,MCTS|App.Devleopment|Configure

Best practise for storing lead information

Hi all
I'm running a qualification process by using a lead assessment script. Via this script our reps ask the potential customer 8 questions and a score is calculated.
Now the reps will begin the process of converting the leads into opportunities - in a prioritized order based on the assessment script score.
Then information which is entered in the assessment script is stored in 8 fields in the lead record and is relevant to a single department in a hospital (fx anesthesia). This information is very valuable to us in the future - because it tells us a lot about the leads potential for buying other products.
Now I want to make sure that this information is passed on in the most appropriate way when leads are converted to opportunities, contacts and accounts. My first thought was to create the 8 new fields in the opportunity record type and contact record type and map the lead conversion to these fields. By second thought this would provide me with a lot of redundant data. Also the data will be updated regularly - which will cause problems with that solution.
Another option is to display the 8 lead fields as related information on the opportunity and contact record detail page. Or I could pass over the data to the contact record and tell the reps that this is where it should be updated in the future.
I'm pretty new to OnDemand so I might not be on the right track here!? Any help will be very much appreciated :-)
Regards,
Allan

Allan, once the lead is converted the lead record (with your 8 fields) is available as a related record under the opportunity and contact records. This allows you to make any updates to these fields without having to do it multiple times if you were to map them during lead conversion.

Surveys; Assessments

Hi,
Is the information captured by the assessment scripts available for reporting?
At an On Premise project one of the most valuable report is based on Service Request - Survey information.
- Prakash
PS: In there any comprehensive doucmentation on the various Subject Areas (a Kimball Matrix)

You can always map the answers from your Assessment Scripts to the detail page of the specific record and then report on them from there.

Reports on Assessments

Hello,
OD R18 doc says on page 1447 "The answers to the questions are mapped as field values in the record, so that the answers are easily accessible, and available for reporting"
Also it says in next page that Assessment script can be used for SR Survey.
My customer wants to build a report on the SR Survey answers... It seems that this is possible according to the manual.
I was not able to find either a Historical or an Analytics subject area for building this report.
I'd appreciate any help.
Txs.
Antonio

Txs for your comments...
But I guess I was misunderstood... I understand that the survey is to be conducted by the agent when he/she is at the phone with the contact. I am not trying to provide the survey externally.
I just want to build a Report using the set of answers... So if I have 100 surveys conducted, the report could show some indicators on how each question averaged.
So questions are:
a) Which fields are available for as per documentation (my original post) ?
b) Are these fields "hidden" and should be exposed ?
c) If I Can build such a report.. which Subject Area should I use ?
Txs. for any help.
Antonio

Using Echo Command in PowerShell Script for Configuration Item

Hello All,
Before you tell me to post my PowerShell question to the PowerShell Forum, please know that the PowerShell portion of my task works just fine. It is the SCCM portion of my task that keeps failing, so that is why I am here. To give some background...
There are two servers in our SCCM test environment. Both the SCCM server and SQL DB server are 2012, patched and updated.
Test servers in my Device Collection being used for running Baselines and Reports against are 2008R2 and 2012, patched and updated.
I have created a Configuration Item that checks to see if the FTP Server Role Feature has been installed on a 2008 or 2012 server. To do the check, I am using the following PowerShell script:
(get-windowsfeature -Name Web-Ftp-Server).Installed
When I log into my 2008R2 and 2012 test servers, and run this command directly on the server, it will return a "True" if the FTP Server Role Feature is installed on either server, and a "False" if it is not installed. Basically,
it works as advertised.
When I setup my Configuration Item and then deploy my Baseline, or run a report against my device collection of test servers, SCCM will return a correct response (True or False) for the 2012 test server, but throws the following error for the 2008R2
server:
0x87df00329 application requirement evaluation or detection failed
Google searches for this have not been very helpful.
Now, when I created the Configuration Item and referenced PowerShell, the configuration screen has the following note:
"Specify the script to find and return the value to be assessed for compliance on client devices. Use the echo command to return the script value to Configuration Manager."
Since I did not include an echo command in my PowerShell script above, I figured that was my problem, so I did the following:
Logging onto both of my test servers (2008R2 & 2012) I was able to successfully run the following PowerShell commands and get the expected responses of True or False:
(get-windowsfeature -Name Web-Ftp-Server).Installed | echo
(get-windowsfeature -Name Web-Ftp-Server).Installed | write-output (http://technet.microsoft.com/en-us/library/hh849921.aspx)
(get-windowsfeature -Name Web-Ftp-Server).Installed | write-host (http://technet.microsoft.com/en-us/library/ee177031.aspx)
However, when I use any of these PowerShell commands in my Configuration Item, NEITHER of my test servers returns a response to the SCCM server.
When I check the report, both servers show as "Unknown" and when I click on the number 2 (as in 2 servers unknown), the following report page (List of unknown assets for a configuration baseline) has absolutely no data/information at all.
So...I am at a loss.
SCCM tells me to use an echo command to return a script value to Configuration Manager. The PowerShell scripts above, with the various echo related commands, work just fine on the servers themselves, but they return no information when run via SCCM.
What am I missing?
Any help will be appreciated.
Thanks in advance for your time.

Sorry for my ignorance, but I don't understand. (I forgot to mention that I am new at both PowerShell and SCCM.)
After I change the PowerShell script to add the echo/write-output/write-host cmdlet, I open the ConFig Item and "Clear" the PowerShell script and then re-add it. When I do that, it correctly shows the change in the ConFig Item.
Next I open the Baseline, then open the ConFig Item within the Baseline to make sure the change is reflected there as well, which it is.
I then deploy the Baseline to my Device Collection. After that, I run a report against the Baseline and Device Collection and it returns the "Unknown" result.
If I open the PowerShell script and remove the echo/write-output/write-host cmdlet, then go through the rest of the process of updating and reporting, the result it returns changes, showing one server in compliance and the other server out of compliance,
which leads me to think that all changes have taken correctly.
Does that sound right? If I manually deploy the Baseline, is that the same as the client retrieving policies from the management point?
Sorry to be so thick but I'm learning as I go.
Thanks again for your help.

Errors when trying to INSERT Dreamweaver CS3 ASP scripts into MySql

Greetings everyone,
I am hoping that someone can shed some light on an issue I have not been able to solve in the last few days. I have a website that I had built using Ultradev, then MX then CS3, using the default ASP scripts in dreamweaver and an odbc connection to an Access Database. Everything had been working fine for the last couple of years until recently where more people were visiting my site which resulted in the slowness because i was using access. I decided to move to a MySql database and that is when I ran into issues. I was able to solve most everything accept for one issue I am having. I was hoping it would be an easy transition by changing the ODBC connections but it has not been that easy. Any page I have with an INSERT command using the default Dreamweaver CS3 ASP script results in an error. Now I can query and delete and search with no problem...it is just the INSERT that is giving me issues. Here is just a general insertion script that CS3 does by default....
<%
If (CStr(Request("MM_insert")) = "form1")Then
If (Not MM_abortEdit) Then
' execute the insert
Dim MM_editCmd
Set MM_editCmd = Server.CreateObject ("ADODB.Command")
MM_editCmd.ActiveConnection = MM_adsdata_STRING
MM_editCmd.CommandText = "INSERT INTO commenthot (yeshot, userhot) VALUES (?, ?)"
MM_editCmd.Prepared = true
MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param1", 202, 2, 3, Request.Form("yeshotf")) ' adVarWChar
MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param2", 202, 3, 30, Request.Form("useridf")) ' adVarWChar
MM_editCmd.Execute
MM_editCmd.ActiveConnection.Close
End If
End If
%>
When I click to submit...the error i run into is...
Microsoft OLE DB Provider for ODBC Drivers error '80040e14'
[MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community-nt-log]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' mel)' at line 1
/fr/members/sexyoupasvote.asp, line 28
....Line 28 is the MM_editCmd.Execute. I notice if I put a single quotes around the ? next the the VALUE like this ('?', '?')...it does go through and the ? shows up in both fields as the data.
....If i put a single back quote around the column names like this (`yeshot`, `userhot`) VALUES (?, ?) I get this error and nothing gets inserted into the MySql.
Microsoft OLE DB Provider for ODBC Drivers error '80040e14'
[MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community-nt-log]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' mel)' at line 1
/fr/members/sexyoupasvote.asp, line 28
...by seeing 'mel)' show up, I know it is at least passing the data to that field.
....when I do (`yeshot`, `userhot`) VALUES ('?', '?')...
it goes through and inserts ? ...instead of the real data I want to use...in this case ...the number 1 and Mel.
...if I do (yeshot, userhot) VALUES (?, '?')...
I get this error...
Microsoft OLE DB Provider for ODBC Drivers error '80040e21'
Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done.
/fr/members/sexyoupasvote.asp, line 28
....any idea what to modify to make it insert the corect data? Has anyone experienced this? If I can get this fixed with just this page I can probablly fix the other pages that have teh same issue. Is there a special setting on the MySql that I should know about to allow data to be inserted? Any help would GREATLY appreciated!
Thank you!

Thanks for your reply!
When it was in Access...the datatype was Text. I used a 3rd party software to convert Assess directly to my hosting MySql server. When I logged in to see the table in MySql, it is set to Varchar(3) for yeshot and Varchar(30) for userhot. There is also an extra field I used for the KEY called commentID which is set to int(11) and it is autonumbered. Under the Collation i have utf8_general_ci set on the yeshot and userhot field. Null is No on both and the Default is set to None and all 3 fields.
I have a form I am collecting that data from which is:
<% If (langname.Fields.Item("langname").Value)="FR" Then
         response.write("OUI!")
         else
         response.write("YES!")
         End if %>
<input name="yeshotf" type="radio" id="yeshotf" value="1" checked>
                            <span class="style10">
                            <input name="submit" type="submit" id="submit" value="VOTE!">
                            </span> -
<input name="yeshotf" type="radio" id="yeshotf" value="2">
                            <% If (langname.Fields.Item("langname").Value)="FR" Then
         response.write("NON!")
         else
         response.write("NO!")
         End if %>
                            <input name="useridf" type="hidden" id="useridf" value="<%=(hotornot.Fields.Item("membername").Value)%>">
                            <input type="hidden" name="MM_insert" value="form1">
                          <input type="hidden" name="hdwfail" id="hdwfail" value="sexyoupasvote.asp?langname=<%=(langname.Fields.Item("langname").Value)%>&membernam e=<%=(hotornot.Fields.Item("membername").Value)%>&hdwmsg=invalid">
</form>
....the form has 2 radio button and 1 hidden field where I collect the username. The radio value should either be a 1 or a 2 depending on the selection by the user. I also have a captha on the form but that does not seem the cause any problem since I am not collecting any data from it. Does this help? I left the yeshot field as Text but I can change that to Numeric data... again thanks for your assistance in helping me try to figure this out.
...The message I am getting now is:
Microsoft OLE DB Provider for ODBC Drivers error '80040e14'
[MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community-nt-log]Unknown column 'Babe1' in 'field list'
/fr/members/sexyoupasvote.asp, line 28
....with this setting:
<%
If (CStr(Request("MM_insert")) = "form1") Then
If (Not MM_abortEdit) Then
    ' execute the insert
    Dim MM_editCmd
    Set MM_editCmd = Server.CreateObject ("ADODB.Command")
    MM_editCmd.ActiveConnection = MM_adsdata_STRING
    MM_editCmd.CommandText = "INSERT INTO dsnrenms.commenthot (yeshot, userhot) VALUES (?, ?)"
    MM_editCmd.Prepared = true
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param1", 202, 1, 3, Request.Form("yeshotf")) ' adVarWChar
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param2", 202, 1, 30, Request.Form("useridf")) ' adVarWChar
    MM_editCmd.Execute
    MM_editCmd.ActiveConnection.Close
End If
End If
%>

Need Help Creating A Script For Labeling Finder Files from Indesign

Trying to figure out a way to have a script run in InDesign CS4 that will label a text file RED after it's been imported into InDesign.
We import numerous text files into an InDesign template. Since there are several text files in the same folder, we need to somehow "mark off" that we've imported that file and move to the next one to import. I have created an Automator "service" with a keyboard shortcut to label the file Red in the finder but it would be great if we could have this happen automatically after we import into InDesign.
If we import the wrong text file by accident and it gets missed in proofing, it costs us a lot of money with the printer.
Thanks for any ideas.
Jim

You know, these guys are absolutely right in their assessment that this is a good place for event listeners. You would need three scripts though.
Something like...
Label Placed Files Red.scpt
--Put this in a folder called IDScripts in your Documents folder
main(evt)
on main(myEvent)
tell application "Adobe InDesign CS4"
set placedFilePath to full name of myEvent
set placedFilePath to placedFilePath as alias
end tell
tell application "Finder"
--This turns the file color red
set label index of placedFilePath to 2
end tell
end main
And these two are in your InDesign scripts folder...
Start Placed File Finder Labelling.scpt
--Installs the afterImport event listener for the Label Placed Files Red script.
tell application "Adobe InDesign CS4"
set myHandler to path to documents folder
set myScriptName to "Label Placed Files Red.scpt"
set myHandler to "" & myHandler & "IDScripts:" & myScriptName
try
set myHandler to myHandler as alias
make event listener with properties {event type:"afterImport", handler:myHandler, captures:true}
display dialog "Placed File Labelling: ON" buttons "OK" default button 1
on error
display dialog "ERROR: Couldn't start handler!" & return & return & "Make sure the \"" & myScriptName & "\" script in a folder called \"IDScripts\" inside your Documents folder and try again" buttons "OK" default button 1
end try
end tell
Stop Placed File Finder Labelling.scpt
--Removes the afterImport event listener for the Label Placed Files Red script.
tell application "Adobe InDesign CS4"
set myHandler to path to documents folder
set myScriptName to "Label Placed Files Red.scpt"
set myHandler to "" & myHandler & "IDScripts:" & myScriptName
set myHandler to myHandler as alias
set myResult to remove event listener event type "afterImport" handler myHandler with captures
if (myResult is false) then
display dialog "ERROR: Couldn't remove handler! Are you sure it is active?" & return & return & "If so, please quit and relaunch InDesign to get rid of it." buttons "OK" default button 1
else
display dialog "Placed File Labelling: OFF" buttons "OK" default button 1
end if
end tell

Misbehaving Custom Timed Script 3-State Monitor

I am stumped for an action plan to resolve this issue and would gladly appreciate any possible help!!!
Issue:
Monitor has generated an alert with Resolution State=New when Healthy Expression is true and then later (without any configuration changes) another alert with Resolution State=New is generated when Unhealthy Expression is true.
Last night/this morning, I saw both of the following generated as notifications:
Last modified time: 2/10/2014 10:11:37 PM Alert description: Queue has a length of 4175 and has exceeded a threshold value of 3,500
Last modified time: 2/11/2014 9:11:37 AM Alert description: Queue has a length of 770 and has exceeded a threshold value of 3,500
Similarly created monitors which target other databases using different SQL scripts seem to behave properly.
Assessment:
Monitor targets SQL database object with Performance parent monitor, runs every 15 min and runs a SQL query to generate an integer value which is assigned to "PerfValue".
Unhealthy expression is Property[@Name='PerfValue'] greater than or equal to 3500
Degraded expression is Property[@Name='PerfValue'] equals 'unknown'
Healthy expression is Property[@Name='PerfValue'] less than 3500
Alert description is
Queue has a length of $Data/Context/Property[@Name='PerfValue']$ and has exceeded a threshold value of 3,500
Health is configured as follows:
Health condition:Healthy = Operational State:Healthy = Health State:Healthy
Health condition:Degarded = Operational State:Degraded = Health State:Warning
Health condition:Unhealthy = Operational State:Unhealthy = Health State:Critical
Generates alerts is enabled and Auto resolve is also enabled.
Ideas? Thanks in advance!!

Thanks for the response Markus.
The string was provided by my predecessor as a type of placeholder value in case the client determined a threshold value for a Warning state. You are correct that it doesn't make sense to mix type.
Root cause has been identified and I am in the process of implementing it.
The reference article that identified root cause is here:
http://blogs.technet.com/b/jimmyharper/archive/2009/10/01/using-integers-and-other-non-string-data-types-in-rules-and-monitors.aspx
For some unknown reason, this issue impacted only 2 of the ~10 new monitors that I setup within the same MP. It would be great to know what particular action or detail caused this. It seems I may need to regularly inspect the exported xml after
any monitor changes.
It is too bad the new monitor wizard does not provide a warning during monitor setup of unexpected results if a numerical operator is selected for a value type that it knows is a string. This is especially true when using the Script-based monitor
which I understand to always expect a returned integer value. Or it should show in the GUI what the actual data type it has assigned is.
Thanks again for your interest and taking time to respond!

Using MaxL in batch script to get Essbase database size before proceeding

I have a batch script which dynamically generates some MaxL before passing it to ESSMSH. I would like to insert a command at the beginning of the MaxL script, to get and assess the size of the database before proceeding. If the database is empty I would like the script to quit. This is to prevent the script from exporting data and overwriting the previous export file if the database is empty.
The generated MaxL (modified) is currently as follows. What logic can I add to the MaxL script, to assess the database size and go to the "errorhandler" label if it is empty? Is this even possible?
login %USER% identified by %PASS% on %SERVER%;
iferror "errorhandler";
/* log file */
spool stdout on to '<directory>.log';
iferror "errorhandler";
/* error file */
spool stderr on to '<directory>.err';
iferror "errorhandler";
/* export data */
set timestamp on;
execute calculation %APP%.%DB%.C_Export;
iferror "errorhandler";
/* reset database */
alter database %APP%.%DB% reset data;
iferror "errorhandler";
/* import data */
import database %APP%.%DB% data from server data_file "<filename>.txt" on error abort;
iferror "errorhandler";
/* calculate database */
execute calculation default on %APP%.%DB%;
iferror "errorhandler";
/* error handler */
spool off;
define label "errorhandler";
logout;
exit;

Hi Stuart,
Yes I was aware of display database "app"."db"; however this will output a table rather than a specific value. And what logic can I then add to the MaxL script to assess the specific value of "Db Status" and go to the "errorhandler" label if it is empty?
It would seem this needs to be done via a VBScript, to loop through the file rows to find the value before proceeding accordingly. But I was hoping there might be a way to do this within MaxL.

Java script with jsp

hello friends,.
please help me !! May i know how to retrieve values from list box in java script to jsp and store them in database..i am doing a project Employee Management system....
please give me ideas .....

thank you very much sir.......
i have a combo box in java script having employee skills, if the employee select his skills and click on submit, the values should be stored in the database of the particular employee through JSP..
the code that i have did is...
<%
String s1=(String)session.getAttribute("eid");
String s2[]=request.getParameterValues ("menu2");
int i=0;
%>
<%
try
Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
Connection con=DriverManager.getConnection("jdbc:odbc:empl2");
PreparedStatement prep=con.prepareStatement("update skill(menu2) values(?) where eid=?");
// prep.setString(1,s2);
prep.setString(2,s1);
i=prep.executeUpdate();
con.close();
catch(Exception e)
%>
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
</head>
<body >
<center><h4><u> Employee Assessment Application</u></h4></center>
<%
if(i>0)
%>
Your skills had been updated !!!!!
<%
else
%>
not updated
<%
%>
<br>Best of Luck
<h4><u>Back</h4>
</body>
</html>
But the values are not getting stored....what to do
thanx in advance

Reportign on Assessment Script repsonses

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