Reports preview or to file not working

Hi all,
we have code to call reports from forms which works without a problem on one of our servers (A)
web.show_document(rp2rroVirtualDir
||rp2rroReportsInterface
||'/getjobid'
||rp2rro_jobidPartial
||'?server='
||rp2rroReportServer,'_blank');         on another server (B) rather than showing the PDF file, the browser shows a file save dialog box with filename :
getjobidx, eg : getjobid78
(when we save this file and add .pdf it opens with adobe)
when we look in the reports queue for server A and click a report, the pdf opens
in server B it again shows a file save dialog screen
what are we missing ?
Kr
Martin

@Inol :
http://esddev115:9002/reports/rwservlet/getjobid2289?server=reportsserver_preview
@HamidHelal :
yes
also when we look in the reports queue on a client and click on a finished report the same thing happens
maybe we have to add mime type for pdf on the server ?
but where do we do that (web.xml perhaps, but which one, there are many)
and how : mime-mapping ? like so :
<mime-mapping>
        <extension>pdf</extension>
        <mime-type>application/pdf</mime-type>
</mime-mapping>Kr
Martin

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