Request new Resource

Question

What is the difference between requesting a new resource from Requests->Grant new resource Vs Search User -> Resource Profile -> Provision New resource?
When i request by second approach i just see Provision request submitted and do not get any request ID which i can track nor the approver gets the request for approval.
Thanks

Answer 1

Hi
by deafult the ootb fucntionality is such that it provides the requester's info instead of the beneficiary's info at the object form level. This is because the request is not submitted at that stage and unless the request is submitted there OIM does not know who is the target user of the request. this is not a bug and there is no solution to this.
if you need to populate the object form with say request id after the submission of the request you can do so, as a first step in the approval workflow using the apis write back to the object form. In the approval workflow too you can capture the request id and with the request id you can get all the request details using the api's.
If the request id then say for example needs to be passed to the process form , you can have the data flow map the field on the object form to the corresponding field o nthe process form and then use that field for getting the target user's info.