Resetting the Password using wwsso_ls_private.ls_reset_password

While resetting the password using wwsso_ls_private.ls_reset_password, an exception is thrown.
Here is the exception:
ERROR at line 1:
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "PORTAL30_SSO.WWSSO_LS_PRIVATE", line 2546
ORA-06512: at "PORTAL30_SSO.RESET_PASS", line 10
ORA-06512: at line 1
Any idea why this exception is thrown?
Any help is greatly appreciated.
Thanks.
Bala
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Some more information that might be helpful:
Installing the Password Reset Feature for 3.0.7
Sometimes users forget their passwords and want to reset them. The Login Server offers a
feature that resets a user's password to a random value and then notifies the user of the new password.
This feature potentially presents a security issue, because the user is unauthenticated when requesting a password reset for a particular user account. For this reason, the password reset feature is not enabled by default and must be set up by the following steps.
Perform the following steps to install the password reset feature:
1. On the database where the Login Server is installed, log on to SQL*Plus as the Login Server schema
Example: sqlplus portal30_sso/portal30_sso
2. Enter the following command:
@ssoreset
This script creates a package called WWSSO_APP_ACCOUNT in the Login Server
schema and grants execute privileges on the WWSSO_APP_ACCOUNT package to PUBLIC. WWSSO_APP_ACCOUNT contains a single procedure, reset_password, that resets a password to a random value.
3.After resetting the password, the reset_password procedure calls another procedure WWSSO_ALERT.password_reset_notification). The purpose of the
password_reset_notification procedure is to inform the user of the new password. However, the default implementation of the password_reset_notification
procedure, created during the installation of the Login Server, does nothing.
The specification of the WWSSO_ALERT package is:
CREATE OR REPLACE PACKAGE wwsso_alert
IS
/* General failure exception. This will be used by the UI to alert the user that the notification
Note: You must replace the WWSSO_ALERT package body with an
implementation that sends the user his or her new password, for example, through e-mail (using UTL_SMTP), or workflow. If you do not replace this package body, the password will be reset to a value that no-one will ever know, and the user will still be unable to log on.
NOTIFICATION_FAILURE EXCEPTION;
PROCEDURE password_reset_notification
p_user VARCHAR2,
p_password VARCHAR2,
p_email VARCHAR2 DEFAULT NULL
END wwsso_alert;
CREATE or REPLACE PACKAGE BODY wwsso_alert
IS
PROCEDURE send_mail
p_sender IN VARCHAR2,
p_recipient IN VARCHAR2,
p_message IN VARCHAR2
IS
mailhost VARCHAR2(80) := '&smtp_server';
mail_conn utl_smtp.connection;
BEGIN
mail_conn := utl_smtp.open_connection(mailhost, 25);
utl_smtp.helo(mail_conn, mailhost);
utl_smtp.mail(mail_conn, p_sender);
utl_smtp.rcpt(mail_conn, p_recipient);
utl_smtp.data(mail_conn, p_message);
utl_smtp.quit(mail_conn);
END;
PROCEDURE password_reset_notification
p_user VARCHAR2,
p_password VARCHAR2,
p_email VARCHAR2 DEFAULT NULL?)
IS
BEGIN
send_mail
p_sender => '&password_administrator',
p_recipient => p_email,
p_message => p_user | | 'Your new password is ' | | p_password
EXCEPTION
when OTHERS then
raise NOTIFICATION_FAILURE;
END;
END wwsso_alert;
show errors PACKAGE BODY wwsso_alert
4. Create a page that calls the reset_password procedure to allows users to
reset their passwords.
Reset Password Page Example
The following is an example of how to design a page for resetting a user's password.
<HTML>
<HEAD>
<TITLE="Reset password">
</HEAD>
<BODY>
<H1>Reset password</H1>
<FORM ACTION="http://server.domain[:port]/pls/dad/
schema.WWSSO_APP_ACCOUNT.RESET_PASSWORD">
<B>User Name: </B>
<INPUT TYPE="TEXT" NAME="p_user">
<BR><BR>
<INPUT TYPE="HIDDEN" NAME="p_back_url"
VALUE="http://server.domain[:port]/pls/dad/schema.home">
<INPUT TYPE="HIDDEN" NAME="p_error_url"
VALUE="http://server.domain[:port]/pls/dad/schema.error">
<INPUT TYPE="SUBMIT" VALUE="Reset Password">
<FORM>
</BODY>
</HTML>
After the password for a user name has been reset (p_back_url) to the reset_password proced ure, the page must pass at least a user name (p_user) and the URL of a page to which to return. The page may also pass the URL of a page to display if any errors are encountered (p_error_url).
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Resetting the Password using wwsso_ls_private.ls_reset_password

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