Response times (PING) very high with CAP3602i access point

I have installed an access point CAP3602i in mode HREAP a controller Model 5508 with version 7.4.100.0 but the response times of the connected users are very high.
The less users are connected to the access point is faster surfing the internet and response times are low. But if there are many users connected, increase response times.
I'll be grateful someone comments any experience with this problem.
Thanks

We are talking about 15 users per AP, but that everything is surfing the internet and not so heavy downloads before aps 1141 and had had no such problem response times were normal between 2,3,4 ms
There is performing some function more cap3602i ap causes high response times.
Supposedly CAP3602i I say are better than the 1141, which is why we made the change but we found with surprise that high times.
The SSID was HREAP doubt it has anything to do with the 1141 does not give the issue of high times.

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