Returns back to apple

Returns back to apple. How long dose it take

If I have a prob, within my warranty of 1 year, can I take it back to the shop, will they then send it to Apple for repair?
Maybe. It's up to them and their policy.
They may try to Restore it.
If it is an actual repair (they have to take it apart) it goes back to Apple.

Similar Messages

I backed up my broken ipad, returned it to Apple got it replaced and have now accidently backup'd on my computer over the top of my original Ipad Back up. how do I get previous copy of my back up??

i backed up my broken ipad to my computer yesterday, returned it to Apple & got it replaced today and have now accidently backup'd on my computer over the top of my original Ipad Back up from yesterday. Can anyone advise how do I get previous copy of my back up??

Look at this knowledge base article on iOS backups to iTunes, note where the backups are kept for your type of computer, Windows or Mac, go to that Library location and see if there are any other files with the same name as the current backup but with a different extension and date/time stamp. If so you can edit the extension of the current backup and then change the extension of the previous backup so it looks like what was on the current and the do a restore. iTunes will think the older backup is now new and use it to restore.
If there are no such files then you over-wrote the backup and it is gone.

I have been trying to track my ipod since January when it was stolen from a restaurant. It is turned offline. How do I get a court order for Apple to help me get my ipod found and returned back to me?

I have been trying to track my stolen ipod since January. It has been turned offline. How do I get a court order from Apple to help get my ipod returned back to me? Thanks

I feel your pain, but honestly, Apple won't life a finger to help you.
If you really want to get a court order, call an attorney.

Do I need to return charger when I send my MacBook pro back to Apple?

Apple is issuing me a replacement for my two year old MBP. When I send my old MBP back to Apple do I need to send back the charger too? Common sense would say yes but when I returned my 1st gen Nano for replacement it was specified that I only return the device itself, no cables or packaging. But a laptop charger has a lot more monetary value that a USB-to-30pin. Not really a huge deal either way but it would be handy to have an extra charger. I may get an answer when my return shipping label info arrives but maybe someone who has been in a similar situation can give me an answer first.

Yes! Get a new charger!
But ask Apple directly for confirmation. We are just users to users support here.
backup!
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Iam having returning my i apple wil not take it back because its the wrong back cover any one help

iam having problems with my i phone it has signal problem apple have had a look said the same thing but wil not take it back because it has the wrong back cover it ment to be white and mine is black any one help

What kind of help do you seek? If you changed the back cover Apple will probably consider that a modification and ineligible for warranty service.
You may be able to get the phone replaced for a fixed fee, but I do not know if a modified phone would be accepted.

How can I return back to my Nigerian store from US store?

I want to make a purchase, the system prompted me that the item is only available in the US store, and that do i want to shift to US store now? so i said YES! so I went to the US store but later I was told that my account cannot purchase from the US store that's should return toNigerian store. But the system did not prompted me back asking whether I want to return to Nigeria store, each time I want to download, I will be ask to return back to Nigerian store but I did not know HOW to? Therefore I need an assistant to return back to my Nigerian store both for my purchase and my download. Thanks.

See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region

How to send Earphones back to Apple(Warranty)??

Hi, i got a problem with my earphone.
my left earphone was garbled so i went to this website and ordered new ones for free(I still have warranty). Everything is fine so far, I got the new earphones and they work, but I don't know how to send the broken ones back. Apple said that I would get instructions how to send them back, but i didnt get any, only a letter that I dont have to pay anything because of my warranty.
So now Im trying to find out if the carrier matters and what carrier it is. I really dont know what to do. My repair status number is D10792823.
Im really mad right now because if I dont get my earphones sent to Apple I have to pay a $29 non-return fee.
Hope somebody can help me.
Marcel
(Sry for my post in the others thread, I didnt know how to open a new thread)

If you need to send them back, there will be shipping label under the one that shipped them to your house. Peel off the top label.
You would use the same carrier.
Everything is already paid for so don't fill out new forms and don't pay anything.
You can go here -> https://support.apple.com/repairstatus/Main
and check on the status. It should show Awaiting customer return (or something similar) if they want them back.
If in doubt, call 1-800-myapple.

If I buy an unlocked iphone 6 in the uk and have a uk sim card in it initially, will i be able to use my german sim card in it when i'm in germany and return back to my UK sim card on my return?

If I buy an unlocked iphone 6 in the uk and have a uk sim card in it initially, will i be able to use my german sim card in it when i'm in germany and return back to my UK sim card on my return?

Yes. But make sure you buy it at an Apple Store. Other stores selling SIM free iPhones will sell those that will usually lock to the carrier whose SIM is used to first activate the phone. Then you will be stuck.

HT4623 After update of my iphone 3GS ios, I found out that my iphone has returned back to factory setting. It shows on the screen that I need to sett up my iphone so as to start using. I followed the on screen display but the step keeps failing

Dear Community,
Please can someone assist me on what to do on the following;
After update of my iphone 3GS ios. I found out that my iphone has returned back to factory setting and it shows No Service on the top left corner of my iphone screen. It equally shows on the screen that I have to set up the iphone before using it again. I followed the on screen display then get connected to a WiFi, but the response I was getting is that the Set up Server cannot be contacted please try again latter. I chose the option of using itune through my Laptop. The response I was getting here is that my iphone cannot be connected the itune store because my iphone was not found.
I am regretting why I updated the ios. Please, can someone advise me on what to do please.
I am ernestly waiting for your kind response.
Regards
Daniel

Hi iPheariPhoPad,
Welcome to Apple Support Communities.
It sounds like there’s an issue with Settings, the Notes app entry isn’t showing up as expected. Take a look at the article linked below and try restarting your iPhone 3GS.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
If that doesn’t do it, try restoring your iPhone as shown in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
Take care,
-Jason

HT201272 Can I still download my previous purchase from my previous country (returning back) without repurchasing it?

Can I still download my previous purchase from my previous country (returning back) without repurchasing it? I'm curious since my purchase of iPhoto has disappeared on my mac, will I be able to get it again without repurchasing?

How are you trying to redownload them e.g. you are using the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes :
If you are in a country where music can be redownloaded then that should let you redownload them from the store.
If they redownload in the same shortened state then you can contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

After sending my ipod back to apple they sent me a replacement which when connected to i tunes wiped out my library, do i just delete itunes then reinstall? but how do i keep purchases?

i sent my ipod back to apple with a duff battery. Apple, instead of returning original ipod with new battery actually sent me a new ipod with different serial number which then totally corrupted my itunes because i didn't know, i then wrecked it some more by trying to hook up a new iphone before i found i cannot have more than 1 itunes account on the same PC!!! HELP.

Check this support document for SIM issues http://support.apple.com/kb/TS4148. No one here is Apple, we are users like you. We can only recommend you try Apple again, unless you are close to an Apple store and can make an appointment to go in there.

Hi, how can i return back safari default search engine?

How can I return back safari default search engine? It has been changed after trying to download adobe flash player.

You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

I got an unsolicited Macbook Air, called Apple, got return slip but Apple says we never spoke-anyone have problem like this?

A laptop arrives at my home, I call Apple, I get a postal service return shipping label from [email protected] and sent it back. Apple says I never spoke to them, has locked the orders details on my Apple ID order history and has told me they won't talk about this any longer. Eveything points to someone AT APPLE-the return was shipped down the highway in Texas from the call center I spoke to. What is odd is how Apple does not want to talk about this any longer and suggested I contact my local police (who laughed). So no I have a $1300 bill, an email from [email protected] and no way to prove that I spoke to them other than the email I received that they insist is not from them. Can anyone give me any insights? Any suggestions? I am desperate here and I think a bad apple (pun intended) within Apple...thanks in advance.

captwilb wrote:
They have been clear they do not want to talk about this anymore and I should contact law enforcement.
You should also get a new credit card. PITA if you have auto payments setup with the card. I just went through that.
Re the local police, I has a similar deal with a eBay purchase. Trotted down to the local station to file a report as eBay would do nothing unless I sent them a copy of a police report. I was told by my police station that because the fraud involved something shipped to me, I had to report the matter to the local FBI office. Since the item in question was about $150, I gave up.
When you called Apple, they should have given you a RMA number which would have generated a record of your call.
Next time you "buy" a new MBA, would you mind sending it to me? Sorry, just kidding. If your credit card company won't drop the bogus charge, it would be tempting to just not pay it. However, you screw up your credit rating and probably would be hounded by a collection agency if you were to do so. Just keep screaming FRAUD to your credit card company until they take care of the matter to your satisfaction.

Battery Problem (Charging but returns back to zero percent then back to normal)

I'm kinda frustrated about my macbook pro, I seriously want this to get fixed. My MBP is 2 1/2 years Last week My mbp shut downed by itself then I figured out that the problem was the battery so I replaced it then bought a new one. I bought a replacement battery not in the apple store but I bought it online(somewhere cheap).
so now the big problem was after installing the new battery my mbp is charging but it returns back to zero percent then back to normal, so I can't pull out the charger from my computer because it will shut down.
please help me.
thanks!
My macbook pro specs:
Mid 2010
Macbook pro 13 in
Model Information:
Serial Number:          W0********7Z2
Manufacturer:          DP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          3
Hardware Revision:          2
Cell Revision:          100
Charge Information:
Charge Remaining (mAh):          4184
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          5400
Health Information:
Cycle Count:          2
Condition:          Replace Now
Battery Installed:          Yes
Amperage (mA):          2175
Voltage (mV):          12293
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Battery Power:
System Sleep Timer (Minutes):          63
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          62
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x0085
Serial Number:          0x00a140cc
Charging:          Yes
<Edited By Host>

Your problem is the cheap battery. No need to post a serial number. I will have a moderator remove it.

I want to buy the new macbook pro, I was wondering if I can sell my macbook back to apple?

I am interested in getting the new macbook pro, but I have a white macbook since 2007. Can I sell it back to Apple? And if so, where do I go to see how much I would get for it and if I can?
Thank you!

Apple does have a Reuse and Recycling Program. They may offer you an Apple store gift card in return for your computer, but the amount is likely to be much smaller than you could get by selling it on your own. I have had success with selling older Macs on CraigsList.
Best of luck.

Returns back to apple

Similar Messages

Maybe you are looking for