Returns, Invoice Correction, A/c document

Question

hi
After completing the Return delivery (Post goods Receipt), and Invoice correction, when i checked the Document in the Sales Order, i got the following information
DOCUMENT FLOW:
Order-100062/10  -- Completed
Delivery-500047/10-Completed
Picking request 20080118-Completed
GD goods issue:delvy 4900026811/1-Completed
Invoice-2100100027/10-Completed
A/c doc.17 -NOT CLEARED
Inv.Corr.Req.110010009/10-Completed
CreditMemo-100063/10-Completed
A/c doc.18 - NOT CLEARED
Inv.Corr.Req.110010009/20-Completed
CreditMemo100063/20-Completed
A/c doc.18 - NOT CLEARED
Returns 110010008/10-BEING PROCESSED
Returns delivery 110000003/10-Completed
GD ret.del.returns 4900026812/1-Completed
My problems is why the RETURNS is still on BEING PROCESSED, and How to Clear the ACCOUNTING DOCUMENTS.
I tried to clear the a/c doc with F-28 t.code but unable to do.
Please tell me the procedure which i have done is correct or not.  Please tell me the correct procedure and advice me how to close the above Standard Sales Order - 100062
Babu Rao

Answer 1

hi
your accounting doc is still incomplete because the payment has not been made
the amount has to be exactly the same as the bill even the delimals has to be considered...
your requirement as i understood is
u have billed the customer more than ur actually supposed to
for that purpose ur creationg an invoice correction request and raising a credit note
till now its ok
then why r u creating a returns order in between when there is no need to do that
standard process is
sales order---> delivery -> billing-> returns order----> credit note
this is one process
other one is
sales order---> delivery -> billing-> invoice correction request----> credit note
these are two seperate business process
you can combine these two in one process
hope this will give you an idea
just think logically,,,u will get it
regards
ravi
reward if help ful