Revert from Mountain Lion to 10.6.2 without losing files and applications?
I upgraded from 10.6.2 to 10.8.3 (Mountain Lion) on my iMac, but now I cannot use most of my software, nor my scanner (even with Image Capture) because they're mostly PowerPC based. I cannot afford to replace everything at this point. Can I revert to 10.6.2 without losing files and apps? How can I do it easily? And how can I save the Mountain Lion OS I downloaded so I can load it in the future without paying again?
Message was edited by: rachdeo
If you have a backup, either via Time Machine or a cloning program, you can keep everything including the Mountain Lion installer. You shouldn't have to pay for the installer again because it is tied to the Apple ID you used to purchase it. Cloning programs and two backups are better and safer than one.
Clone - Carbon Copy Cloner
Clone – Data Backup
Clone – Deja Vu
Clone - SuperDuper
Clone Software – 6 Applications Tested
Similar Messages
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Reverting from Mountain Lion to Snow Leopard
Hi there!
Just had delivered a brand new Mac Pro!! Very exciting!
I'm just wondering if there is a way to revert to Snow Leopard as I'm a producer, and a lot of my software is Snow Leopard based.
I would be so grateful if you could help me out with this!
Thanks so much,
AlexHi. I have a early 2012 MBA and it is running Mountain Lion. I rang apple and ordered a SL Retail Disk (10.6.3) and this did not work. When i use my external DVD drive to boot up over Mountain Lion, It just shows the 2D Snow Leopard Apple logo on a white screen followed by a whole lot of nothing.... After talking with about 4 AppleCare People they gave me the verdict that it is essentially impossible to install SL because the version of OS is older than the mac. Pretty angry because i just paid $20.99 for the disk and now its virtually useless..
Sorry for the bad news but it seems it is not a good day for people who hate Lion/Mountain Lion. -
I have imported a number of Café del Mar CD's to iTunes, and iTunes keeps scattering the tunes into several different folders in iTunes Media. It also has trouble finding album information, unless it has been downloaded from iTunes Store. Previous versions of iTunes I have tried didn't have this problem.
I've tried to tidy the files manually in iTunes Media, but that usually results in duplicates, so I stopped messing with it. I actually wouldn't mind iTunes blowing up my albums into a nightmare file structure of hyper categorization in iTunes Media (Album, Album Artist, Artist, etc.) if only it recognised its own mess when I transfer the library from one iTunes library into another.
An example: I downloaded Cafe del Mar - Essential Elements featuring 13 tunes, two of these can be found in the files Cafe del Mar/Cafe del Mar Essential Elements, iTunes also created the folder Cafe del Mar/Cafe del_Mar Essential Elements containing 0 tunes!?! and the rest of the tunes are found under Rue de Soleil in the root folder, indicating ONE of the artists as the criteria for creating a folder of tunes!?!
I am trying with every fiber NOT to hate this program, and would appreciate it if someone could explain to me how I can move an iTunes Media library of aprox 54 gb from my desktop via an external harddisk onto my laptop. I have tried 4 times, and everytime the result varies. Sometime I transfer 3000 files, other times 4000. Which files follow and don't is random. I lose files tranferring to the external harddisk and lose even more files from the external disk to the new library on my Lap. Do I have to transfer song for song or can this genius program actually transfer a larger amount of files without losing half the files and duplicating the rest?
Is there a limit of size or amount of files?Backup with this User Tip, restore the library to the new computer using the same tool, keep the backup up-to-date in future. Deauthorize the old computer if you no longer need to access protected content on it.
As to your issues with compilations albums select all the tracks, set the Album Artist to Various Artists and on the options tab set Part of a compilation to Yes. See Grouping tracks into albums for details.
tt2 -
How do i revert back to a OS X 10.5 without losing third party applications
Hi,
i have recently installed my HP printer CD software, after i did this it started to cause problems with some programmes, so i uninstalled it.
However since doing this i have lost the relevant printer driver (however have now managed to print but do not have most of the functions e.g. print quality levels etc) and now want to revert my system back to a state when it was working fine. i have time machine and leopard cd and go through the process as described on the apple website however i have not done the restore from time machine back ups as i'm not sure if i will lose my third party applications (some of which i dont have the cd's for as they came pre-installed). can anyone help, will i lose my third party applications?Have you been using Spotlight to backup?
Your system installation disks let you restore the system from the Spotlight backup, if you backed up your entire system with Spotlight. -
Change from Office Test Drive to Full Version without losing files
So my trial is almost up and I need to download the full version. In browsing earlier discussions, it seems there are a few different ways to uninstall Test Drive - how should I do it so that none of the Word docs I saved get lost?
Thanks!is there anything in particular i should do to save/transfer my office documents to NeoOffice?
Just open them with NeoOffice and it should be fine.
Note that if you thereafter need to send a document to a use of Microsoft Office, you'll want to make sure that NeoOffice saves it in an Office-compatible format (the default document format isn't Office-compatible, and I can't find a way to reset that default format though there may be an option I'm missing). -
I upgraded to Mountain Lion and very much regret this move. I cannot use Parallels or Bootcamp for Windows XP which I need for some of my 'older' accessories. How do I revert from Mountain Lion back to Snow Leopard? I have the Snow Leopard software but I do not have the original setup software disk that came with the MacBook (leant to a friend and never seen again).
If you do revert to Snow Leopard, be aware of this "feature" I used with my 2009 MacBook Pro:
When it had the original OS (Leopard, I believe) I set up Bootcamp with Windows XP. I also installed Parallels and use the Bootcamp partition for Windows XP within Parallels.
I then upgraded to Snow Leopard and all was fine.
I then upgraded to Lion and still my Bootcamp partition works for Windows XP and also for Parallels.
I have not upgraded to Mountain Lion so I cannot speak to whether or not the Bootcamp paritition of Windows XP will continue to work. If you do and it works, LET US KNOW! -
How can I revert to Snow Leopard from Mountain Lion on a 2013 iMac?
I have a brand new 27" 2.9Ghz iMac, bought a few days ago, equipped with Mountain Lion. I'm using it for recording, and at the time, my recording software and hardware are incompatible. On Snow Leopard, however, it all runs flawlessly. I know I can't simply revert to Snow Leopard, as there is some sort of firmware that blocks these types of downgrades. Can I partition the internal hardrive and install Snow Leopard and boot from that partition? I have no real use for Mt. Lion for the time being, so I wouldn't need to boot them both simultaneously or even go back and forth. I just want Snow Leopard...any help would be much appreciated. Thanks
Welcome to the Apple Support Communities
You have different problems with a Late 2012 iMac and Snow Leopard:
1. The firmware doesn't allow you to run it.
2. Snow Leopard isn't compatible because it hasn't got the drivers for the hardware of the iMac. Furthermore, you can only run OS X 10.8.1, 10.8.2 or 10.8.3 on a Late 2012 iMac at the moment, because older versions haven't got the drivers it needs.
3. It's illegal.
As you can see, you can't run Snow Leopard natively. If this is a requirement, I suggest you to return your iMac and search a Mid 2011 iMac with Snow Leopard (there are some Mid 2011 iMacs that came with Snow Leopard, although most of them came with OS X Lion). If you don't find anything, buy a Mid 2010 iMac.
Another possibility is to buy Snow Leopard Server and install it on a virtual machine, but I doubt it's legal -
How does one revert to Mountain Lion from Mavericks?
I got a new iMac a week and a half ago. It was running Mtn Lion, with i73.5, 8gb ram. I upped the memory to 16gb and installed Mavericks.
Now I have some issues that others are experiencing with Photoshop: some keyboard shortcuts not working, strange cursor behavior. There are some other things, just within my computer's behavior, that I'm not sure aren't related to Mavericks, as well, but since I've never worked on a Mac before last week, I just don't know.
The problems seem to be fixed, as reported by others over in Adobe forums, by reverting to Mountain Lion, and waiting for bug fixes in Mavericks.
I am new to the Mac world so I'd appreciate some detailed advice on the best way to do that.
Thanks for your help.You should be calling AppleCare regarding problems with a new Mac. Telephone support is free for the first 90 days of ownership.
Various Adobe apps have had problems with Mavericks. Apple can't fix Adobe's problems. Consult Adobe for support options.
To revert to an earlier OS X version read: Revert to a previous OS X version -
Reinstalling Snow Leopard from Mountain Lion
In another thread, I was getting help with cloning and told to purchase a new external drive to do so. When I went to the Apple store today to purchase an external drive, he actually talked me out of it. I told him my goal was that if I tried Mountain Lion and had problems, I wanted to be able to revert back to Snow Leopard.
He said that, since I have the Snow Leopard Install DVD, that if I didn't like Mountain Lion, I could restore my system by:
1. In Mountain Lion, use the disc utility to erase the drive
2. Do a fresh install of Snow Leopard back on to my system
3. Re-attach the drive I use for Time Machine and install my files from that.
Does that sound correct as an easy way to restore my system from Mountain Lion to Snow Leopard?Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files. -
Exporting OS X Mail from Mountain Lion to Snow Leopard
After upgrading to Mountain Lion, I partitioned my iMac HD to have two partitions: Macintosh HD has Mountain Lion; I reinstalled Snow Leopard on Macintosh HD 2. Best part: you can access your user-created files from EITHER disk partition. But not so OS X Mail. I wanted to revert to Snow Leopard, since I don't like the iOS-like Mountain Lion (swipe THIS!), but Mail was a problem since all my Snow Leopard Mail was successfully migrated over to Mountain Lion during upgrade. But I think I found a way to Export Mail from ML to (a clean install of) SL.
Try this:
1. Open Mail in ML. For each folder you wish to have back in SL, Export it to your ML Desktop as an .mbox file. Depending on the folder size, this can take from a few seconds to several minutes. You'll see an .mbox icon for the particular folder on your Desktop. If the word "partial" appears between the folder name and the .mbox suffix, wait a few moments for the Export to complete, at which time the word "partial" will disappear. E.g., for a folder named "Mary", if it's a huge one, the icon will first appear as "Mary.partial.mbox"; when the Export is done, you'll see "Mary.mbox".
2. When you've Exported all your desired folders as above, you can exit ML and re-start your Mac in SL. Open Mail in Snow Leopard, and once again, for each file you just Exported in ML to the Desktop there, select "Import Data From Apple Mail" and choose the folder from the Desktop in ML to which your mboxes were Exported. When the Import starts, you can see via a progress bar how far along it is. When done, you'll see a new folder in your SL Mail called "Import"; click on it to reveal the folder you just Imported!
3. Then drag the folder you just Imported out of the Import folder to "On My Mac" in SL Mail; you can then delete the Import folder.
4. Repeat until all your folders are where you want them (in SL).
5. When you have time, go back into ML and clear all those .mbox files from your Desktop.
There MAY be an easier way, but this is what worked for me.The iOS view vs classic view in Mail is not the problem; I've already configured for classic view.
Mountain Lion itself is.
My short list (to date) of crappy Mountain Lion behavior; items marked with a double asterisk (**)represent the worst of Mountain Lion for me.
** No up/down arrows in scroll bar slider;
Expose` not as easy to navigate as in Snow Leopard;
Mail does not request passwords for either receive or send;
No "Save Draft" icon in Mail compose window (workaround: use command-s);
"Save As" selection missing in most app menus;
No separate Search window in Safari (workaround: use Firefox or Opera);
** Can't export Mail from Mountain Lion into Snow Leopard if downgrading (I compiled this list before I stumbled on the method in this thread, but I'd prefer to effect this with Unix symbolic links);
iWork 09 seems to have "circled the wagons" re compatibility with MS Office or LibreOffice (workaround: just use Libreoffice); -
Downgrading from Mavericks to Mountain Lion WITHOUT time machine backup from Mountain Lion.
Hello. I'm one of the unlucky owners of Macbook Retina 15" Mid 2012. I was very satisfied with this computer, everything was great, untill I installed OS X Mavericks. My computer started to have GPU Panics all the time under some "heavier" usage like watching long videos on YouTube. I googled this problem and then I saw that I wasn't the only one, many people had problems after upgrading to Mavericks. I also read that downgrading to Mountain Lion solves the problem, but after the Internet Recovery update, when you are restoring your mac, it restores as Mavericks. I read Apple instruction how to revert os x, but it requires Time Machine backup from Mountain Lion, I already downloaded ML Installer from AppStore but I don't know how to install it.
Greetings,
MdknIf you have a Mountain Lion installer application then you can downgrade, but you will have to erase the drive. You should try backing up your Home folder in advance so you could at least restore your data. You will need to reinstall any third-party applications.
Make Your Own Mavericks, Mountain/Lion Installer
After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
3. Use DiskMaker X to put your installer clone onto the USB flash drive.
Wait for the process to complete which will take quite some time.
Use your new installer flash drive to boot the computer. Boot by doing:
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the
"OPTION" key.
3. Release the key when the boot manager appears.
4. Select the disk icon for the USB flash drive.
5. Click on the arrow button below the icon.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
You will need an active Internet connection. -
I Have downloaded the upgrade from Mountain Lion to Yosemite. In thee process of so doing I have lost access to iTunes.
The app on desktop no longer opens the program and having downloaded and installed as per Apple instructions, can not make a connection.Hi, drjbuchanan.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through when experiencing this issue.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/en-us/ts3430
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/en-us/ht2311
Cheers,
Jason H. -
Dear Apple Support Community.
As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
Disk Information:
WDC WD1001FALS-40K1B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5670S
USB Information:
Apple Inc. Built-in iSight
Canon CanoScan
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
WD My Passport 071D 800mbit - 800mbit max
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Thunderbolt Information:
Kernel Extensions:
com.f-secure.kext.fsauth (1.0.0d1)
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
[loaded] com.f-secure.fsavd.dbhelper.plist
[loaded] com.f-secure.fsavd.plist
[loaded] com.f-secure.fsmac.firewall.plist
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist
[loaded] com.f-secure.fsmac.licensetool.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
Launch Agents:
[loaded] com.babylon.activation.plist
[loaded] com.bjango.istatlocal.plist
[loaded] com.f-secure.relauncher.plist
[loaded] com.f-secure.trasher.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
User Login Items:
iTunesHelper
Dropbox
F-Secure Anti-Virus for MAC
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
AdobePDFViewer: Version: 11.0.04 - SDK 10.6
DivXBrowserPlugin: Version: 2.1
Flash Player: Version: 11.9.900.170 - SDK 10.6
OfficeLiveBrowserPlugin: Version: 12.2.8
Google Earth Web Plug-in: Version: 6.1
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins::
Picasa: Version: 1.0
Bad Fonts:
None
Old applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
Destinations:
XooS5 TM [Local] (Last used)
Total size: 2
Total number of backups: 32
Oldest backup: 2013-09-15 01:11:39 +0000
Last backup: 2013-12-07 12:48:45 +0000
Size of backup disk: Too small. Backup size 2 < (Disk used 753.90 GB X 3)
Time Machine details may not be accurate. All volumes being backed up may not be listed.
REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
Top Processes by CPU:
5% backupd
5% Mail
5% WindowServer
3% Finder
3% Dropbox
Top Processes by Memory:
1.60 GB mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
82 MB Finder
74 MB Mail
49 MB softwareupdated
49 MB Dropbox
Virtual Memory Statistics:
97 MB Free RAM
1.21 GB Active RAM
1.19 GB Inactive RAM
1.21 GB Wired RAM
1.83 GB Page-ins
36 MB Page-outs
Please find now some additional measurements collected with iStat while running EtreCheck:
Practically:
The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
Aperture has becomre to slow to be useable
If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
Conclusions
From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
Intended action plan
Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes and DVD player.
In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
Yours sincerely
Core... what anti-virus would you recommend using?
Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
I have an 11" Air with lots of remaining capacity running Mountain Lion. I also have a digital point-and-shoot camera. I have never downloaded images from the camera to this Air. However, if I just connect the camera to the Air's USB port, with the camera's available cable, and the Air is open, will a program like ImageCapture or iPhoto, auomatically come up, and I can begin to download wanted images? Or, will this sort of connection delete or fry everything on the Air? Do I need any other software on board? Will current Apple onboard programs allow me to download images from my camera and not destroy everything else?
Answered. Thanks.
-
Hi, can anybody help me please, i have upgraded from Mountain Lion to Mavericks, since then my Adobe flash player don't want to work.
I clicked on update and downloaded the update from Adobe and installed it.
Every time i get an error saying - "that this wasn't downloaded from App Store".
i can not find it in App Store.
What must i do?Try this: in your Utilities folder launch Adobe Flash Player Install Manager and run it to completely uninstall Flash. Then go to http://get.adobe.com/flashplayer/ and download Flash
Once downloaded, double-click to open it and run the installer. If you get a message saying the file can't be opened, or similar, Control+click or right click and select 'open' and should then be able to proceed to install it.
Maybe you are looking for
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