Roaming charges, using Messages?

If one made and received Messages while in Canada, would roaming charges apply?

Not on a Mac, which uses wifi networks to send messages, not cellular networks. If you're asking about a phone and are just in the wrong forum, that will depend on your plan. You'll want to ask your cellular service provider.

Similar Messages

Using my android in Mexico without incurring roaming charges, etc.?

I want to know if I can turn off settings to be able to use my phone for pictures and using the hotels wifi and not incurring roaming charges on my phone while in Mexico.

Turn on Airplane mode and leave it there. You can turn on wifi after the phone is in Airplane Mode.

Can I use iPhone 4s in China without roaming charges?

We are leaving for China, Taiwan, Malaysia and Singapore in 2 weeks. I want to purchase an iPhone 4S, but want to use it without roaming charges. Can this be done and how?

You can buy and unlocked phone (http://store.apple.com/us/search?find=iphone+4s+unlocked) and then purchase service from the local country you're visiting and insert their SIM. It would probably be cheaper to purchase a short-term international plan from a local carrier though. Call the major carriers and ask; here's a list:
http://support.apple.com/kb/HT1937. (Be careful about purchasing a phone outside of the country you're in; the warranty is country-specific. If you buy one in Singapore you won't get warranty service in the U.S.)

Can I use my iPhone 5S in Europe with the global services? Am I exposed to extra roaming charges?

I am also traveling in the middle of a billing cycle. Can I change my billing cycle to avoid this?

Yes you can use the 5S in Europe. It is all roaming charges and expensive. You can't change your billing cycle, though I am not sure why you want to Change it. Check out Verizon global information to know rates in each country you are visiting. Just so you are clear WARNING WARNING. If you do not know what you are doing and use your phone in foreign countries, including all the countries of Europe, you can rack up tens of thousands (YES greater than $10,000) with very little effort. Unless you know what you are doing, put the phone in airplane mode, and only then turn wifi on only.

Any chance of roaming charges in Europe if using wi-fi?

can i safely use my S4 in Europe in wi-fi mode with no chance it'll roam since they're GSM and my phone is CDMA? is there ANY chance it could roam, or should i buy an unlocked GSM smartphone? I'll buy the unlocked smartphone (as opposed to just unlocked feature phone) if the chance of roaming charges is >0. I'm interested in apps like Google Maps, transit, etc.

lkj2340j2,
We want you to travel having a peace of mind. If you were to turn off data. Settings>Connections>Data Usage>Uncheck mobile data. This will turn off your data. You can still have the chance of incurring voice and texting charges. The way to avoid that is by putting the device in Airplane mode. You still will be able to have wifi on.
Safe Travels,
RobinD_VZW
Follow us on twitter @VZWSupport

Is there a way to use location services while in Europe without incurring roaming charges?

I am traveling in Europe and I want to use a mapping program that requires location services. Is there any way to do this without incurring roaming charges?

Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Turn off the cellular function and only use wifi.

Huge Global Roaming charges and no alerts!!

Recently traveled to London for a week and was wary of making sure the iPhone would work and not have crazy fees. Talked to VZW customer service before leaving and they assured that the phone was set up to work fine and would provide text message alerts for data usage that exceeded $25,$50,etc.
Got to London, phone did not work at all. Spent a very frustrating 1st two days there trying to get it to work with VZW telling me it should work fine.
Finally got a service rep on the phone and he went through and made some 'changes' on VZW's end which made the iPhone work in London. Had a great trip after that but then I got the bill--> $837 in data roaming charges for 41Mb of data! Did not get a single data use $ alert message on this the whole trip.
I could not be more unhappy at this bait and switch.
-Mike.

MikeP111
What exactly was the bait? Where did they switch? Did you verify that a global data plan was added to your account? If not, the $837 in data makes sense as it's over $20 per MB.
Global Plans and Pricing - Verizon Wireless

Roaming charges due to attachments

I do a lot of international travel and use my phone to consult my business emails. I often receive large attachments such as excel and powerpoint files which are a killer on roaming charges. Is there a way just to receive the header messages, and pull down attachments on request ?
thanks

Hello Rep19,
No matter the amount, I believe it's important that you're being billed correctly. I know I wouldn't want to pay for international charges if I was in the United States.
I understand this can happen sometimes when we live, travel, or work near a border. We often partner with the bordering Cell provider to try and find a place where we both can work and still provide the best coverage to our customers.
One suggestion I have while in your home area is turning on a feature called "Home Only". This feature on your phone will keep you from placing that call if you're on the international tower.
I'm unsure of what phone model you have to provide directions, but its under menu or settings.
Please advise!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

Sudden data roaming charge to phone with data roaming disabled on Motorola droid

I have used a droid for the 2 years plus that I have been with Verizon. I work for a cruise line on a ship. I am in port every 8 days and use my phone on that day. I leave my data roaming TURNED OFF at ALL times because I am aware that charges for this are very high when roaming on a ship (I have worked on cruise ships for over 12 years).
For two years I have used my phone in the US port that serves as my home port (Ft Lauderdale this year) and when I get back on board I put the phone in my pocket, forget about it until I get to my room at which time I put it on my desk and it stays there until I either turn it off or until the battery dies. I have NEVER been charged data roaming fees in the past two years until the past month. I have made NO CHANGE whatsoever in the way my phone is set up.
This month I received over 500 dollars in data roaming charges which I am being told are 'legitimate charges' because apparently data was pushed to my phone while it was on the ship sailing out of Ft. Lauderdale with data roaming DISABLED. This happened every 8 days (the debark/embark day for my ship) for an entire month billing period. Customer Service reps have looked and determined that the data is being pushed to my phone late in the day as my ship sails out of Ft. Lauderdale.
I initially called Verizon on Nov 30th (after receiving messages on the 29th warning me that I was being charged higher than normal data roaming charges) and was told that I was indeed setting my phone up correctly to prevent Data Roaming charges and an investigation was started. I was not told to change anything about the way my phone was set up, as long as in fact Data Roaming was disabled. On December 4th my phone again had data pushed to it as the ship sailed away from Florida. I called on the 5th of December and was told to turn ALL DATA off on my phone when getting on a ship. By this time the entire 500 plus dollar amount of data had somehow been pushed to my phone. (I have no idea what the heck it is...I didn't use it for anything).
Since this has happened I have called multiple customer service reps, all of whom have been very nice on the phone and promised to look into the matter and call me back. No one has ever called back. Twice supervisors have submitted my data roaming charges to be removed only to be turned down by someone saying the charges are correct and that data was sent to my phone and thus the charges are legitimate. The point that I make over and over again is that I wasn't told by anyone from Verizon to turn ALL DATA off when going on a ship until December 5th, and further that my usage pattern with the phone during the past month is EXACTLY the same as it has been over the past two plus years when I WAS NOT being charged for data roaming. By December 5th all the charges had already accrued so following directions to TURN ALL DATA OFF when on the ship didn't affect my outstanding charges. (Further, I called Motorola and a tech there told me that having data roaming disabled on the phone should be sufficient to prevent ANY data from being received by the phone while it is roaming...this, he told me, is exactly why the phone has that option as well as the ability using a completely different button to turn on and off ALL data.
I did speak with another Customer Service rep today who told me that she had resolved the issue and that an adjustment would be made to my bill within the next 48 hours. I asked her if this was contingent on approval from somewhere up the line and she said no, that she understood what I was saying and plead my case successfully to a supervisor and the adjustment was being made.
If the adjustment is in fact made I will repost here stating that. If it isn't made then it will be the 6th phone call I have made to Customer Service that hasn't resulted in taking care of an issue that is in NO WAY my fault nor is it my responsibility in my opinion. I set my phone up NOT to receive data while roaming and after there was a problem I followed the instructions that Verizon Customer Service personnel gave me to the letter.
Just to clarify, if this had happened the first month I had been on ships (over two years ago) when using Verizon or this phone then I would be more inclined to believe that I had made some mistake and just pay and turn the darned thing off carefully every time I walked up the gangway of the ship, but since I have had Data Roaming disabled the ENTIRE time I have owned the phone and have never been charged before then I feel I was justified in thinking that disabling Data Roaming on the phone would successfully.....well....disable the phones ability to receive DATA while ROAMING.

Thanks for that information. I read a lot of posts here before I posted mine and based on what I have seen from others I tried to be as detailed as possible. If I send anything to a VZW account I will leave my cell number and contact information as you suggest. I'm still hopeful that the last customer service rep I talked to was honest and accurate when she told me the situation had been resolved in my favor.
I saw many posts from folks that seemed to be asking for adjustments to bills for mistakes that they themselves had made but I honestly don't think I'm in that postion.
On the other hand I am in the position of having to deal with Customer Service reps who have probably heard pretty much everything in the book from folks to try to get charges reduced, so upper level supervisors who can actually approve my bill adjustment are probably not even reading the entire text from my multiple phone calls and explanations, thus simply declining the two supervisors who understood my situation and made the request for the billing adjustment.
The way it works (from what I can tell) is that the customer contact level person has a supervisor that they have to report to who then has to send any bill adjustment request (or perhaps any request over a certain amount) to another supervisor (one who is NOT ever in direct contact with customers) who makes the final call on whether or not a bill adjustment request goes through.
My main frustration comes from the fact that you can never request to speak with the last representative that you spoke with on the phone (according to all the reps I spoke with) and they can't even call each other...all of their communication is done via email. This tends to ...from what I have experienced....create situations where a rep will tell a customer whatever they want to hear, knowing that there is almost NO CHANCE that they will ever have to speak to that customer again. It also creates a situation where if the last rep didn't leave detailed or accurate notes then you have to go over every detail of your situation with the next rep you speak with.
My converstation with the Customer Service person who told me the issue was resolved took place yesterday morning so if things are actually taken care of then tomorrow should be the day the adjustment comes in at the latest.
Thanks again for your suggestion. I wouldn't have known how to contact anyone directly from Verizon here without your post.

Can I use messaging in Europe even if I have a pre-paid SIM card?

I'm going to be in Spain in May and will buy a pre-paid SIM card with a local number. As long as I have connection to the internet, via wifi or through the phone service there, will my friends and family be able to use my regular US number to text me? Do I need to do anything to make this work before or after I get the pre-paid SIM card there?
I'd like this to be seamless for my friends and family to text me at the same number.

It makes sense, marklyn9063. If you are using a tablet overseas with WiFi, you will be able to access Verizon Messages without incurring roaming charges. However, in order to receive messages, you must have an active phone number.
AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

I live in the US, but am traveling in Mexico. If I take a picture with my iPhone, can I transfer it to my ipad without paying a roaming charge or something?

I live in the US, but am vacationing in Mexico. Is it possible to take pictures with my iPhone, and download them to my iPad without paying roaming charges or some other fee?

Phil0124 wrote:
The only way you are going to get roaming charges is if you use your the celluler network in Mexico.
And believe me, the roaming charges are truly frightening!
But in those spots where 4G/LTE works ok, speed is outstanding. So they can stick you with a HUGE roaming charge in a jiffy.....

I phone wont charge error message

My i phone 4 wont charge-error message -chrging is not supported with this device
but i am using an applle charger

Two biggest causes of this are crud/lint in your dock connector, causing a short, thus producing that error message. So, use canned air & a soft toothbrush to clean your dock connector. Also, look for any bent pins. If that doesn't fix things, try a different USB cable.

I am going to the usa this week. although I have a Rogers sim card inserted into my ipad I have not activated it. I don't want to incur roaming charges by activating it and taking it to the usa. any advise,

I am travelling to the usa for 10 days soon, I wish to take my ipad, my hotel doesn't have free wireless. I have a Rogers sim card inserted by the Apple store, but I have not activated it. I don't wish to activate it to use in the states because of roaming charges. any suggestions.

If available in the USA, get a pre-paid micro-SIM card for the iPad and use the cellular network there.
It might be enough for 10 days (check what is available and connection rates) and could serve you again for a future trip to the USA.

$50 Unlimited--Domestic Roaming Charged or not?

On the website it says Domestic Roaming is .20 per minute on the $50 Unleashed Plan. So I contacted VZW online customer service and questioned how you would pay for that......and I was told there would not be any charge for domestic roaming on the $50 Unleashed Plan.
Here is the transcript of the conversation:
info: Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
info: You are now chatting with 'Morris'
Morris: Hello. Thank you for visiting our chat service. May I help you with your order today?
Jon: Hello,
Morris: Hello, how are you today?
Jon: I am looking at the $50 Unleashed program and had a question....it says under Price Info that Domestic Roaming is included.....then further ddown in the fine print it says Domestic Roaming is .20 per minute......how do you pay for Domestic Roaming?
Morris: Since verizon does not roam, there will be charge if any roaming does occur
Jon: So how are those charges added to the $50 plan?
Morris: excuse me, there will not be any charges
Jon: So....no roaming charges?
Morris: This is correct
Jon: So what does the fine print refer to when it says .20 per minute for Domestic Roaming?
Morris: This is if roaming occurs on a monthly plan, not prepaid plan.
Jon: OK.....but that is very confusing when you read the pricing info.
Morris: I totally understand
Jon: Thanks for your help. Bye.
So who do I believe? The website or the Cust. Service Rep.?
Any one else have this issue?

Thanks again......it seems my understanding is correct that Domestic Roaming would refer to anywhere in US. You correctly quoted the included features in the $50 Unleashed plan.....and in one place it does say Domestic Roaming included......however when you keep digging you get a different answer.
When you actually click to shop for the $50 Unleashed plan, look at the features list that shows up there:
CALLING PLAN INFORMATION
$50 Unlimited Plan includes unlimited domestic calls only
$50 Plan includes Unlimited Texting* to anyone on any network in the U.S. and participating carriers in Canada, Mexico and Puerto Rico
V CAST Music – 99¢/song via PC; $1.99/song via phone; 99¢ download fee**
Ringback Tones – 99¢ per month & $1.99 per Ringback Tone/Year
$50 Unlimited Plan includes unlimited Mobile Web and does not include full web browsing
Domestic Long Distance Included (airtime charges apply)
Domestic Roaming Rate is 20¢ Per Minute
International Text Messaging – 25¢ per message sent, messages received are same as calling plan
International Roaming – Voice Calling
    – 69¢ per minute from Canada, Puerto Rico & U.S. Virgin Islands
    – 99¢per minute from Mexico
    – $1.99 per minute from Bermuda
International Roaming – Text Messaging
    – 50¢ per message sent
    – 5¢ per message received
411 Search – $1.99 per call plus airtime
Up to $35 activation fee may apply
Here is the link to that page: https://www.verizonwireless.com/b2c/store/controller?item=prepayItem&action=viewPrepayMonthlyPlans&tab=text
This is why I am still unsure about which part of the information on VZW website is correct!
If there's any light you can shed on this I would very much appreciate it.......I have sent a second request to VZW Customer Service and am waiting for their response.
Thank you!

Roaming Charges

I recently went to Cancun. I added a 1000 minute Mexico/Canada package before I went. Through an on line chat with Verizon, that is what I was told I needed to make a phone call from Cancun to the US. So 4 calls were placed from my phone to the states while I was there. None of the 1000 minutes were used and then I got zinged with roaming charges. Is that not why I would have added the calling plan a head of time? CONFUSED!!!!

I know it's important to understand your statement charges and have the right plan options to meet your needs hosejockey23efd. Did you have the opportunity to review your statement in detail(print version). This will provide a detailed breakdown of charges. http://bit.ly/xB4iTc It is possible the roaming charges you incurred were for data use and not voice calls. We are happy to review your account. Please follow and send us a PM.
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

Roaming charges, using Messages?

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