Roaming Profiles not working when Lenovo Hotkey Client Loader is running on Win 8.1 laptops

This issue seems to be Windows 8.1 related. Specifically it is affecting all our X1 Carbon, and T440S laptops running Windows 8.1, but NOT 430S running Windows 7. Basically roaming profiles were creating the proper folder on the file server but the folders were empty. Through trial and error, I narrowed it down to the "Lenovo Hotkey Client Loader" as listed in msconfig or Program Files\Lenovo\HotKey\TPHKLoad.exe. Once that service was disabled, the roaming profiles would copy over properly. I am running the latest and greatest version of "Hotkey Features Integration for Windows 8.1" Ver 5.25.0000. Wondering if anyone else is seeing this? Wondering how significant TPHKLoad.exe is? And wondering if we'll see an update to the Features pack to correct this? Hopefully this post can help some others who are looking at empty roaming profile folders.

Hi all,
A
After few months, problem occurred again and i could not install the windows from the scratch over and over again.
I started searching problem online and eventually i found the FIX.
Looks like Registry Entries are getting screwed up somehow.
My "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProvider" was looking exactly as below:
", schannel.dll"
And i made it as below:
"msapsspc.dll,
schannel.dll, digest.dll, msnsspc.dll, credssp.dll"
The solution for the other person in the link ( cannot share link since site does not allow me to ) as a source was only missing "credssp.dll" whereas i was missing everything except "schannel.dll". Strange...
============================
Adding credssp.dll to the list of SecurityProviders in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders
fixed it for me.
My full registry entry now reads "msapsspc.dll,
schannel.dll, digest.dll, msnsspc.dll, credssp.dll"
============================

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hi
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>>> craig wilson<[email protected]> 27.08.2010 17:36 >>>
Are your devices a member of a Windows Domain?
What Client OS?
What type of Server do the Home Directories reside?
On 8/27/2010 11:17 AM, Sascha Oetiker wrote:
> hi
> im definitely shure, in a earlier version of ZCM 10.0, the Roaming
> Profile to the Home directory did work and so, i never checked this
> since then.
> now i updated to 10.3.1 and roaming profile does not work anymore. the
> local profile gets not copied to the Home-Directory on the server, it
> doesnt depends, if i have the "Edir Home" set or the real path to the
> directory.....
> where can i start to search for this problem ? i was so shortly to go
> "productiv".......but no, there is again a delay after 6 Months waiting
> and testing....:-(
> it's so sad ! Zenworks is not that quality product it was.....
> Sascha
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
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