Runtime Error Firefighter log in GRC 10.0

When logging into the AC system with a firefighter user the system generates the following runtime error:
Runtime Errors         OBJECTS_OBJREF_NOT_ASSIGNED_NO
Except.                CX_SY_REF_IS_INITIAL
ABAP Program           CL_GRAC_AD_ACCESS_MGMT========CP
Error analysis
     An exception occurred that is explained in detail below.
     The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
      caught in
     procedure "RESET_USR_PWD" "(METHOD)", nor was it propagated by a RAISING
      clause.
     Since the caller of the procedure could not have anticipated that the
     exception would occur, the current program is terminated.
     The reason for the exception is:
     You attempted to use a 'NULL' object reference (points to 'nothing')
     access a component.
     An object reference must point to an object (an instance of a class)
     before it can be used to access components.
     Either the reference was never set or it was set to 'NULL' using the
     CLEAR statement.
This problem should be solved with SAP Note 1591209 or with SP5. We are currently on SP5 and are using:
GRCPINV - V1000_800 (SAP-10305INGRCPINW) & GRCFND_A - V1000 (SAPK-V1005INGRCFNDA).
In these software packages the error messages should be resolved, but unfortunately the error remains.
I have checked the (RFC) users / RFC connection and repository synch. already.
Does anyone know what more needs to be done here?
Us
Thanx in advance.

Simon,
Thanx for the quick reply!
All the configuration has been done according to the manuals and using same functionality/method as in vs. 5.3.
I configured the following elements:
- RFC users with the correct RFC role from the new security guide.
- RFC connections from AC system to back end and back end to AC system. Used the ealier created GRC RFC users with creating the RFC connections.
- Configured and tested (with success) the SMTP settings in the AC system.
- Created the Controller (and also owner) user in the AC system and configured the user master data with an emailadress.
- Connected the controller / owner to the firefighter and firefighter ID with Tx NWBC.
- Configuration settings for the the SUPMG module have been done with Tx SPRO.
- Walked through all the settings in SPRO concerning 'connectors' and checked and confirmed that the connector is pointing at the back end system.
Did I forget anything?

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