Safe sites are being blocked and mozilla asks me to make an execption every time.

i'm at the point of ending it all...IRL
each time i try to enter a safe site, Mozilla asks if i trust the site, i get three options (it looks like this)
<pre><nowiki>
***This Connection is Untrusted***
>What should i do?
(gives me option to leave)
>technical Details
(gives drop down menu of url)
>I understand the risks
(make exception)
</nowiki></pre>
usually i type in a url and go, but it stops me every time
* i don't want to make an exception for each site i frequently visit, i need the popup gone all together.
PLEASE HELP

hello maahgle, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
* what is the '''error code''' shown under ''technical details'' on the error page?
in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):
* which '''issuer information''' does the certificate contain?
thank you!
[["This Connection is Untrusted" error message appears - What to do]]

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