Samsung Galaxy Note 3--  NO SERVICE IN SERVICE FRIENDLY AREA...

I have a recently new Samsung Galaxy Note 3 and I have terrible reception to no reception in our house and other areas where reception on my old Iphone use to be no problem?  My wife has a Iphone 4 and has perfect reception and I cant even make a call or recieve a text in my own house in the middle of town??? Very frustrated as I have read and many people with the samsung galaxy note 3 are have alot of reception issues.  Not to mention it constantly searching for reception KILLS my battery like crazy.  I have tried all the little tricks that and reboots, swapping sims cards, no change......  Like the phone but kind of worthless if you cant even make a call off of it or send a text when need in a reception friendly area.....

    Hello tschauman!
Sorry to learn of any issues with your Note 3! Let's troubleshoot a little more, and get to the bottom of this. Please place the device in safe mode and monitor: http://vz.to/QGkf5u If you still have trouble, please try a master reset: http://vz.to/QGks8M
Thanks!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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