SAP Cloud Application Studio 'Save' on Tickets

Hello Experts,
I had attached an embedded component 'Batch Info' on the 'Ticket' Screen. For one of the section group, I want these fields (Claim Justified [dropdown], Status [dropdown], Comments [text]) should get Saved on 'Save' button of the Ticket.
I had created an association to the Service Request in my custom BO, added these fields in the extension object and in the script (BeforeSave) i want to save the values provided in these fields. Is this the right approach to achieve the desired result?
Any sort of information is welcome.
Thanks and Regards
Pragati

Hi Pragati,
I dont know exactly what you want to do, however you can use embedded component in Ticket screen to show data from custom BO. You approach is OK.
You can get lot of help from this portal, just goto content and search.
for example below blog will help you
http://scn.sap.com/community/business-bydesign/studio/blog/2014/03/18/how-to-add-custom-bo-facets-to-c4c-account-360-screen--part-1
Regard
Sunil

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SAP Cloud Application Studio 'Save' on Tickets

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